Gatlinburg River Inn
US$97
/ night
Avg. for September
Select dates to see prices and availability
US$97
/ night
Avg. for September
Monthly average prices
Nightly prices at Gatlinburg River Inn average US$69 in the cheapest month (February) and US$152 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$73 |
| February | US$69 |
| March | US$88 |
| April | US$100 |
| May | US$104 |
| June | US$115 |
| July | US$119 |
| August | US$104 |
| September | US$97 |
| October | US$152 |
| November | US$116 |
| December | US$134 |
J
F
M
A
M
J
J
A
Sept · US$97
S
O
N
D
Most expensive: October (~US$152)
Cheapest: February (~US$69)
About this property
Don't miss out on recreational opportunities including a hot tub and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.
Amenities
Don't miss out on recreational opportunities including a hot tub and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.
Business amenities
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Dining
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 58 air-conditioned rooms featuring microwaves and LCD televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Location
Located in Gatlinburg, Gatlinburg River Inn is in the historical district, within a 15-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. This hotel is 1 mi (1.7 km) from Ripley's Believe It Or Not Museum and 1.1 mi (1.7 km) from Gatlinburg SkyPark.
What's nearby
Hillbilly Golf(0.2 Miles)
Ripley's Davy Crockett Mini Golf(0.4 Miles)
Traffic Light #3(0.4 Miles)
Historic Ogle Log Cabin(0.5 Miles)
Mountain Mall(0.6 Miles)
Guinness World Records Museum(0.6 Miles)
Anakeesta(0.7 Miles)
Traffic Light #5(0.7 Miles)
Ripley's Aquarium of the Smokies(0.7 Miles)
Traffic Light #6(0.7 Miles)
Mysterious Mansion(1 Miles)
Ripley's Believe It Or Not Museum(1 Miles)
Gatlinburg SkyPark(1 Miles)
Gatlinburg Ziplines(1.1 Miles)
Sugarlands Distilling Company(1.1 Miles)
The nearest major airport is McGhee Tyson Airport (TYS)(43.5 Miles)
Parking
Hot tub/Jacuzzi
Swimming pool
Non-smoking rooms
Fishing
Golf (miniature)
Location
324 Hemlock Street, Gatlinburg, Tennessee, United States of America
Hillbilly Golf (0.2 Miles)
Ripley's Davy Crockett Mini Golf (0.4 Miles)
Traffic Light #3 (0.4 Miles)
Historic Ogle Log Cabin (0.5 Miles)
Mountain Mall (0.6 Miles)
Guinness World Records Museum (0.6 Miles)
Room options
6
Connecting Room: 4 Queen Beds. Riverview Balcony
Room details
4× Large Double Beds
Sleeps 8
BalconyAir ConditioningHeatingWi-Fi (Free)
6
King Deluxe Riverview Balcony
Room details
1 Extra-Large Double Bed
Sleeps 3
BalconyAir ConditioningHeatingWi-Fi (Free)
5
2 Queen Riverview Balcony
Room details
2 Large Double Beds
Sleeps 4
BalconyAir ConditioningHeatingWi-Fi (Free)
7
King Deluxe Fireplace Riverview Balcony
Room details
1 Extra-Large Double Bed
Sleeps 3
BalconyAir ConditioningHeatingWi-Fi (Free)
6
Connecting Room: 1 King, 2 Queen Beds. Riverview Balcony
Room details
1 Extra-Large Double Bed
and 2 Large Double Beds
Sleeps 7
BalconyAir ConditioningHeatingWi-Fi (Free)
6
2 Queen Premier Fireplace Riverview Balcony
Room details
2 Large Double Beds
Sleeps 4
BalconyAir ConditioningHeatingWi-Fi (Free)
9
King Premier Fireplace Riverview Balcony
Room details
1 Extra-Large Double Bed
Sleeps 3
BalconyAir ConditioningHeatingWi-Fi (Free)
Guest reviews
8.2
Very good
Based on 2,449 verified reviews
Who stays here?
Business
2%
Couple
40%
Family
47%
Group
6%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Gatlinburg River Inn is praised for its convenient location near downtown yet slightly removed from the bustle, with relaxing riverfront balconies, offering decent value and easy access on foot or by the nearby trolley.
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What guests think
Across reviews, Gatlinburg River Inn is praised for its convenient location near downtown yet slightly removed from the bustle, with relaxing riverfront balconies, offering decent value and easy access on foot or by the nearby trolley.
Rooms range from recently refreshed to dated, with small bathrooms, limited storage, and occasional road noise; TVs and Wi-Fi are basic and sometimes unreliable. Staff are frequently described as friendly and helpful, though several guests reported rude interactions or surprise fees. Amenities draw mixed feedback: the riverfront fire pits and seating are popular, but recurring elevator outages, occasional pool or hot-tub issues, and tight parking are common complaints; the free breakfast is convenient yet inconsistent. Overall, expect a simple, scenic stay with strong location value and variable maintenance.
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AI-generated summary based on recent guest reviews
Facilities
Outdoor riverfront fire pits and seating are well liked. Recurring elevator outages, occasional pool or hot-tub closures/cleanliness issues, and tight or shared parking are common complaints.
Related guest reviews
10
Glenn
25 Apr 2025
·
Stayed 3 nights
The picture of the hotel did not match the one online. Noisy being right next to main rd. Pool and hot tub needed to be cleaned and pool would have been nice if heated
The picture of the hotel did not match the one online. Noisy being right next to main rd. Pool and hot tub needed to be cleaned and pool would have been nice if heated
10
Stephany
3 May 2025
·
Stayed 3 nights
We loved our stay. The only problem was parking due to a near by restaurant using hotel parking. Other than that it was very clean, quiet, and loved the peaceful view or sound of the river. Nice firepit area to smoke and relax near the hotel. Id stay again for sure!!
We loved our stay. The only problem was parking due to a near by restaurant using hotel parking. Other than that it was very clean, quiet, and loved the peaceful view or sound of the river. Nice firepit area to smoke and relax near the hotel. Id stay again for sure!!
2
Christina
19 Mar 2025
·
Stayed 3 nights
Pool wasn’t open due to construction. Jacuzzi went out of service due to a part needing to be replaced. Rooms were not clean. Restroom had a leak/ mildew stain on ceiling. Room service wasn’t room service they didn’t clean the room or make beds.
Pool wasn’t open due to construction. Jacuzzi went out of service due to a part needing to be replaced. Rooms were not clean. Restroom had a leak/ mildew stain on ceiling. Room service wasn’t room service they didn’t clean the room or make beds.
10
Neena
17 May 2024
·
Stayed 3 nights
Rooms were updated no Carpet, which was very nice soap and shampoo and bath gel dispensers in the shower. We had a balcony which looked out to the river creek it was so pretty . Breakfast was good waffles sausage Pattie’s biscuits, gravy, eggs, yogurt, Elevator was not working We just use the ramp to take our luggage to our rooms The hot tub the first night was just lukewarm water. It was not working correctly. We reported it and they came and fixed it the next day. You can walk everywhere from the hotel, or you can take the trolley that picks you up right in front of the hotel. Some of the areas outside around the pool needs some updating or painting other than that it was still nice Would definitely stay again
Rooms were updated no Carpet, which was very nice soap and shampoo and bath gel dispensers in the shower. We had a balcony which looked out to the river creek it was so pretty . Breakfast was good waffles sausage Pattie’s biscuits, gravy, eggs, yogurt, Elevator was not working We just use the ramp to take our luggage to our rooms The hot tub the first night was just lukewarm water. It was not working correctly. We reported it and they came and fixed it the next day. You can walk everywhere from the hotel, or you can take the trolley that picks you up right in front of the hotel. Some of the areas outside around the pool needs some updating or painting other than that it was still nice Would definitely stay again
10
Ashley
9 Aug 2024
·
Stayed 3 nights
This was the cheapest property nearby to everything that seemed clean and safe. Everything was perfect. No issues. There are Sooo many bears in the area but we definitely felt safe. Would definitely stay here again. Breakfast was good. Clean. Hot tub and pool were clean. Great cheap vacation on a budget.
This was the cheapest property nearby to everything that seemed clean and safe. Everything was perfect. No issues. There are Sooo many bears in the area but we definitely felt safe. Would definitely stay here again. Breakfast was good. Clean. Hot tub and pool were clean. Great cheap vacation on a budget.
6
Beata
13 Aug 2024
·
Stayed 3 nights
The hotel is in a great location but with the elevator being out of service for the whole stay it made getting to and from the room very difficult especially with a handicapped guest. Would not have booked had I known. Front staff at breakfast couldn't be any less interested in the guests, was stuck on his phone the whole time and was very difficult to talk to and get questions answered. Also found if a bit disturbing that we were forced to watch news about wars, bombing and people dying while eating breakfast. When we asked the very unhelpful front desk person to change the channel he informed us that it is "hotel policy" to keep the TV on that channel. Won't stay there again.
The hotel is in a great location but with the elevator being out of service for the whole stay it made getting to and from the room very difficult especially with a handicapped guest. Would not have booked had I known. Front staff at breakfast couldn't be any less interested in the guests, was stuck on his phone the whole time and was very difficult to talk to and get questions answered. Also found if a bit disturbing that we were forced to watch news about wars, bombing and people dying while eating breakfast. When we asked the very unhelpful front desk person to change the channel he informed us that it is "hotel policy" to keep the TV on that channel. Won't stay there again.
6
Terri
25 Apr 2025
·
Stayed 2 nights
The property is a bit run down. Hot tub did not work. The concrete ramp running up to rooms is crumbling looks like a health hazard. Tv was not good. Picture fuzzy hardly any channels.
The property is a bit run down. Hot tub did not work. The concrete ramp running up to rooms is crumbling looks like a health hazard. Tv was not good. Picture fuzzy hardly any channels.
6
James
26 Jan 2025
·
Stayed 2 nights
Nice older property- the hot tub was not hot- way too cold
Nice older property- the hot tub was not hot- way too cold
10
Carla
4 May 2025
·
Stayed 1 night
We love staying at this quiet little hotel. Great hot tub and close enough to walk around.
We love staying at this quiet little hotel. Great hot tub and close enough to walk around.
4
michelle
14 Jun 2024
·
Stayed 3 nights
Pros: location close to most attractions. Clean, comfortable rooms. Breakfast included. Cons: young man at front desk was rude and not accommodating. The elevator was broken so lots of steps to carry your luggage up, pool and hot tub looked dirty. Until the elevator is fixed I would NOT recommend this hotel.
Pros: location close to most attractions. Clean, comfortable rooms. Breakfast included. Cons: young man at front desk was rude and not accommodating. The elevator was broken so lots of steps to carry your luggage up, pool and hot tub looked dirty. Until the elevator is fixed I would NOT recommend this hotel.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests report clean rooms, but complaints recur about dirty or sticky floors, mildew or musty odors, smoke smells, and stained linens; some common areas look worn.
Related guest reviews
8
Suzanne
15 Oct 2025
·
Stayed 5 nights
Staff were very friendly and helpful. We had a balcony which looked out on the river in front of the hotel, which was quite pleasant. It is convenient to downtown Gatlinburg by foot or by trolley. Parking at the hotel is also convenient. While it takes a lot to keep up a hotel, I have to say that the floors inside the room were very dirty. The other room surfaces were all clean, along with the bedding and towels.
Staff were very friendly and helpful. We had a balcony which looked out on the river in front of the hotel, which was quite pleasant. It is convenient to downtown Gatlinburg by foot or by trolley. Parking at the hotel is also convenient. While it takes a lot to keep up a hotel, I have to say that the floors inside the room were very dirty. The other room surfaces were all clean, along with the bedding and towels.
2
Connie
11 Mar 2024
·
Stayed 2 nights
Our hotel room was not very clean and it smelled like a dirty dog. The blankets on the bed was old and stained. Is it too much to ask for a clean room and electrical plugs that are not worn out? I could not wait to leave and very disappointed.
Our hotel room was not very clean and it smelled like a dirty dog. The blankets on the bed was old and stained. Is it too much to ask for a clean room and electrical plugs that are not worn out? I could not wait to leave and very disappointed.
2
Christyn
11 Aug 2025
·
Stayed 3 nights
The hotel was old the rooms smelt and the door to the balcony didnt close on neither rooms i had. The hallway, stairs and elevators smelt like pee. The tvs were old and blurry. Gorgeous view but couldnt enjoy it because the balcony was dirty. I wouldnt recommend to anyone. If everything wasnt booked we would of changed our hotel and let the money go as a lost.
The hotel was old the rooms smelt and the door to the balcony didnt close on neither rooms i had. The hallway, stairs and elevators smelt like pee. The tvs were old and blurry. Gorgeous view but couldnt enjoy it because the balcony was dirty. I wouldnt recommend to anyone. If everything wasnt booked we would of changed our hotel and let the money go as a lost.
4
Kelly
1 Oct 2025
·
Stayed 1 night
The photos online make this establishment look like a newly renovated hotel. Fact of the matter is this is a motel style facility and our room had water damage on the floor boards. The bathroom is incredibly small. And I was underwhelmed by the ambiance. There were many spiders (alive & dead) on the walls. The outdoor patio can use some serious attention. The bathrooms were clean and the bedding was clean. But to say I was comfortable would be a lie.
The photos online make this establishment look like a newly renovated hotel. Fact of the matter is this is a motel style facility and our room had water damage on the floor boards. The bathroom is incredibly small. And I was underwhelmed by the ambiance. There were many spiders (alive & dead) on the walls. The outdoor patio can use some serious attention. The bathrooms were clean and the bedding was clean. But to say I was comfortable would be a lie.
4
Cartie
8 Apr 2025
·
Stayed 1 night
The room wasn’t super clean. The couch was very stained. Couldn’t even use the balcony because the door was broken. Next day bees and wasps galore.
The room wasn’t super clean. The couch was very stained. Couldn’t even use the balcony because the door was broken. Next day bees and wasps galore.
8
Crystal
10 Jun 2024
·
Stayed 2 nights
Expedia came through in a pinch with rates for Gatlinburg River Inn for my husband and my trip. We had booked another hotel, but when we arrived, it was nothing like the photos and there was construction all around. River Inn was the most like its photos that we found before booking. The view was gorgeous and we enjoyed sitting on the balcony first thing in the mornings and last thing in the evenings. The staff was very kind and friendly. However, it was impossible to get them on the room phone. I had to call from my cell to get a hold of anyone. When we arrived, our cooler had leaked water on the floor and I wiped it up with a towel. The towel was so dark and dirty, it was like they hadn't mopped the room in weeks. We're both already very conscientious of things like this and always walk around with socks or shoes on, but I was not expecting it to be so dirty. Some of the stairs on the way up to the room have chips of cement missing and the metal along the front to "brace" them can easily get caught on your shoe and you will trip. Otherwise, it was a great time and we would stay at the Gatlinburg River Inn again.
Expedia came through in a pinch with rates for Gatlinburg River Inn for my husband and my trip. We had booked another hotel, but when we arrived, it was nothing like the photos and there was construction all around. River Inn was the most like its photos that we found before booking. The view was gorgeous and we enjoyed sitting on the balcony first thing in the mornings and last thing in the evenings. The staff was very kind and friendly. However, it was impossible to get them on the room phone. I had to call from my cell to get a hold of anyone. When we arrived, our cooler had leaked water on the floor and I wiped it up with a towel. The towel was so dark and dirty, it was like they hadn't mopped the room in weeks. We're both already very conscientious of things like this and always walk around with socks or shoes on, but I was not expecting it to be so dirty. Some of the stairs on the way up to the room have chips of cement missing and the metal along the front to "brace" them can easily get caught on your shoe and you will trip. Otherwise, it was a great time and we would stay at the Gatlinburg River Inn again.
4
Luis
2 Mar 2025
·
Stayed 2 nights
It was a convenient location, but the room we got smelled like cigarets the whole time we stayed there, the smell even stayed on our clothes after we left, the pillows and sheets smelled like smoke as well and the smell wouldn’t go away, even though we got a non smoking room.
It was a convenient location, but the room we got smelled like cigarets the whole time we stayed there, the smell even stayed on our clothes after we left, the pillows and sheets smelled like smoke as well and the smell wouldn’t go away, even though we got a non smoking room.
2
Joshua
18 Feb 2025
·
Stayed 2 nights
Upon arrival to our room we discovered red stains on the bed sheets. I brought this up to staff and they gave us new blankets. Then when I went to use the restroom I discovered dirty toilet paper, which had red stains on it still attached to the role by the toilet. The shower had still water in it. Overall the room was very run down. The only plus was it was right by a trolley stop.
Upon arrival to our room we discovered red stains on the bed sheets. I brought this up to staff and they gave us new blankets. Then when I went to use the restroom I discovered dirty toilet paper, which had red stains on it still attached to the role by the toilet. The shower had still water in it. Overall the room was very run down. The only plus was it was right by a trolley stop.
4
Bruce
4 May 2025
·
Stayed 5 nights
Terrible bed, floors wore out and damaged, breakfast empty by 830 in the morning. Bathroom moldy. Not clean.
Terrible bed, floors wore out and damaged, breakfast empty by 830 in the morning. Bathroom moldy. Not clean.
4
Ana
29 Nov 2024
·
Stayed 2 nights
The shower tub was not properly cleaned. There were hairs all over ( not ours)!
The shower tub was not properly cleaned. There were hairs all over ( not ours)!
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AI-generated summary based on recent guest reviews
Rooms
Balconies with relaxing river views are a highlight, and some rooms feel refreshed. Bathrooms are small, storage is limited (often no closet), decor and TVs can be dated, road noise is noted, and Wi-Fi reliability varies.
Related guest reviews
6
John
30 Sept 2025
·
Stayed 3 nights
Hotel was fine.... comfort, mostly clean, breakfast. Would be fine for anyone. Just wanted something since our regular hotel was full. Wife said air conditioner was not cold enough - but it didn't bother me. Street is noisy until about 10pm - other then that, it was quite during the night. Ok view to the river (was low during our visit). NOW the part it didnt like - dunno who to blame.... Hotel charged me $33 for so.e kind of "fee" on my credit card after I checked out. Dunno if this is something new or I didn't read the fine print..... still not happy. Anyways, it was an ok place, i will just wait for my regular hotel.
Hotel was fine.... comfort, mostly clean, breakfast. Would be fine for anyone. Just wanted something since our regular hotel was full. Wife said air conditioner was not cold enough - but it didn't bother me. Street is noisy until about 10pm - other then that, it was quite during the night. Ok view to the river (was low during our visit). NOW the part it didnt like - dunno who to blame.... Hotel charged me $33 for so.e kind of "fee" on my credit card after I checked out. Dunno if this is something new or I didn't read the fine print..... still not happy. Anyways, it was an ok place, i will just wait for my regular hotel.
8
Amy
8 Jul 2025
·
Stayed 1 night
Pictures were not recent. The lobby could use some updated paint, the hall to the elevator was dirty & smelled bad, but once in the room it was completely different. The room was clean & updated. Had an electric fireplace, large room with couch, balcony overlooking the river. I was very pleased with room!
Pictures were not recent. The lobby could use some updated paint, the hall to the elevator was dirty & smelled bad, but once in the room it was completely different. The room was clean & updated. Had an electric fireplace, large room with couch, balcony overlooking the river. I was very pleased with room!
4
Mike
23 Jun 2025
·
Stayed 2 nights
Old, bad TV.
Old, bad TV.
10
Jesse
24 Apr 2025
·
Stayed 1 night
The balcony over the river was nice. The sound was amazing. The fridge was huge. The heater on the bathroom was nice. There was a baking dog in one room. I know it's not the hotels fault, but one should know there may be pets in this motel. The bed was pretty good, not fantastic. Great location. It was easy to walk to Annakeesta, and restaurants, and shops. A shirt drive to everywhere.
The balcony over the river was nice. The sound was amazing. The fridge was huge. The heater on the bathroom was nice. There was a baking dog in one room. I know it's not the hotels fault, but one should know there may be pets in this motel. The bed was pretty good, not fantastic. Great location. It was easy to walk to Annakeesta, and restaurants, and shops. A shirt drive to everywhere.
8
Adam
26 Nov 2024
·
Stayed 2 nights
Hotel is older but, you can't beat the view or the location. It's a 10 minute walk right into Gatlinburg.
Hotel is older but, you can't beat the view or the location. It's a 10 minute walk right into Gatlinburg.
6
Sandra
1 Sept 2025
·
Stayed 1 night
Rooms need to be updated. Floor was peeling in several places. No iron and ironing board. Would like to see a shower in the rooms. The staff was very friendly and helpful (except for the lady doing the breakfast area).
Rooms need to be updated. Floor was peeling in several places. No iron and ironing board. Would like to see a shower in the rooms. The staff was very friendly and helpful (except for the lady doing the breakfast area).
8
Laura
1 Aug 2025
·
Stayed 4 nights
Front desk always very friendly, room was clean and modern. No closet, only one oddly located hook for hanging clothing. The breakfast was pretty standard and they did not run out but there wasn't enough seating. Interior hallway around the elevator area had large stains on the carpet. The exterior looked worn and tired. The ceiling of the patio was dirty and perhaps moldy. Overall, it might actually be a 3 but the room was good and the exterior condition was probably fitting for the price.
Front desk always very friendly, room was clean and modern. No closet, only one oddly located hook for hanging clothing. The breakfast was pretty standard and they did not run out but there wasn't enough seating. Interior hallway around the elevator area had large stains on the carpet. The exterior looked worn and tired. The ceiling of the patio was dirty and perhaps moldy. Overall, it might actually be a 3 but the room was good and the exterior condition was probably fitting for the price.
6
Lisa
27 Sept 2024
·
Stayed 2 nights
The hotel is in a decent location. Easy check in. The rooms are really dated and beds and pillows were not very good. Room was clean but there were some areas of neglect by the windows and in bath area. Breakfast was fine with waffle maker, eggs, very salty sausage, yogurts and toast. There were cereal options. Few pieces of fruit were out. It was nice having a small balcony and listening to the creek but I couldn’t relax as there was so much cigarette smoke from others around us. We had to leave one day early due to a road being closed down and the hurricane so we could get back home to ATL. It would have been nice to be offered a little discount or something on another visit as our trip had to be cut short due to weather/ safety concerns. With all this being said I would stay here again.
The hotel is in a decent location. Easy check in. The rooms are really dated and beds and pillows were not very good. Room was clean but there were some areas of neglect by the windows and in bath area. Breakfast was fine with waffle maker, eggs, very salty sausage, yogurts and toast. There were cereal options. Few pieces of fruit were out. It was nice having a small balcony and listening to the creek but I couldn’t relax as there was so much cigarette smoke from others around us. We had to leave one day early due to a road being closed down and the hurricane so we could get back home to ATL. It would have been nice to be offered a little discount or something on another visit as our trip had to be cut short due to weather/ safety concerns. With all this being said I would stay here again.
6
Nathan
5 Mar 2024
·
Stayed 2 nights
The room had unfinished concrete ceiling (white paint isn’t finished) that made the room feel cold and damp uninviting. The shower was missing part of the assembly that would shut off one of the shower heads so you could have pressure to shower. The door to the balcony was missing the weather strip so light and noise was coming in. The bed and pillows were comfortable but the room was so clammy feeling with not extra blankets.
The room had unfinished concrete ceiling (white paint isn’t finished) that made the room feel cold and damp uninviting. The shower was missing part of the assembly that would shut off one of the shower heads so you could have pressure to shower. The door to the balcony was missing the weather strip so light and noise was coming in. The bed and pillows were comfortable but the room was so clammy feeling with not extra blankets.
8
William
11 Oct 2025
·
Stayed 1 night
Room was great but a lot of street noise.
Room was great but a lot of street noise.
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AI-generated summary based on recent guest reviews
Service
Many highlight friendly, helpful staff and smooth check-in. Others cite rude or unresponsive front-desk interactions, undisclosed fees, or requests not addressed.
Related guest reviews
10
karen
14 Dec 2024
·
Stayed 2 nights
The staff was very helpful and kind as we were 1st timers in Gatlinburg! We will definitely be back!
The staff was very helpful and kind as we were 1st timers in Gatlinburg! We will definitely be back!
4
Dana and David
21 Sept 2024
·
Stayed 5 nights
Front desk guy was not friendly (Mario) was annoyed that I tried to check in at 3:30 and told me you know check- in is at 4!!! Then made me come back the parking lot was empty! I think he didn’t wanna be bothered. Then when I came back at 4 there was a long line to check in . One lady was nice and friendly and the other one who checked me in was rude!!! She also worked Monday evening and was rude again! This was on September 16th at 8:45 pm. My husband stayed at the hotel one day when I took my son to Dollywood and when I got back he even said that the staff here is miserable and not friendly at all!!! We do have to say that the cleaning lady was very nice and helpful with clean towels each day as we were there 5 nights. We probably would not stay here again due to the fact that the front office staff was so rude!
Front desk guy was not friendly (Mario) was annoyed that I tried to check in at 3:30 and told me you know check- in is at 4!!! Then made me come back the parking lot was empty! I think he didn’t wanna be bothered. Then when I came back at 4 there was a long line to check in . One lady was nice and friendly and the other one who checked me in was rude!!! She also worked Monday evening and was rude again! This was on September 16th at 8:45 pm. My husband stayed at the hotel one day when I took my son to Dollywood and when I got back he even said that the staff here is miserable and not friendly at all!!! We do have to say that the cleaning lady was very nice and helpful with clean towels each day as we were there 5 nights. We probably would not stay here again due to the fact that the front office staff was so rude!
8
Angela
1 Jul 2024
·
Stayed 2 nights
The day shift desk guy is rude but the night shift woman Niki was fabulous
The day shift desk guy is rude but the night shift woman Niki was fabulous
10
Kimberly
21 Nov 2025
·
Stayed 2 nights
The balcony was definitely a plus! Room was clean with plenty of towels etc provided. Staff were very accommodating. Breakfast was excellent! Tastes great and good variety. I would definitely recommend to others.
The balcony was definitely a plus! Room was clean with plenty of towels etc provided. Staff were very accommodating. Breakfast was excellent! Tastes great and good variety. I would definitely recommend to others.
6
Bill
6 Feb 2025
·
Stayed 3 nights
Overall our stay was good. When we asked for an extra blanket for room we were told they didn’t have any, that they are out. This is February and there are only two other families staying here. When we left for the day we were walking by their laundry room and there was piles of fresh clean blankets. Just makes you feel unwelcomed.
Overall our stay was good. When we asked for an extra blanket for room we were told they didn’t have any, that they are out. This is February and there are only two other families staying here. When we left for the day we were walking by their laundry room and there was piles of fresh clean blankets. Just makes you feel unwelcomed.
10
Teresa
25 Dec 2024
·
Stayed 1 night
Staci and Megan were both very friendly and helpful.
Staci and Megan were both very friendly and helpful.
10
Philip
30 May 2025
·
Stayed 2 nights
the staff were above amazing as there were some issues with a Expedia making changes to the reservation( my screw up). First Hotel I have been to that has hammocks and outdoor games, as well as some outdoor grills to enjoy the outdoors. some nice restaurants nearby to dine at. mountain coaster is within walking distance of the hotel as well.
the staff were above amazing as there were some issues with a Expedia making changes to the reservation( my screw up). First Hotel I have been to that has hammocks and outdoor games, as well as some outdoor grills to enjoy the outdoors. some nice restaurants nearby to dine at. mountain coaster is within walking distance of the hotel as well.
10
Brenda
4 Aug 2025
·
Stayed 3 nights
Staff answered all my off the wall questions with friendliness. It was our second stay! We enjoy the location!
Staff answered all my off the wall questions with friendliness. It was our second stay! We enjoy the location!
2
Miranda
26 Sept 2025
·
Stayed 1 night
Staff are not friendly. Didnt inquire how we were doing that day, no small talk or recommendations for things to do in the town. Bathroom is full of mildew, sink is not clean, foundation from previous guest on toilet paper holder and bathtub stained with some black stuff on bottom. Thank goodness I brought my own pillows and blanket because who knows if they were changed. Air conditioning locked at 71 even though it reached almost 90 in the afternoon of our stay. So hot we couldnt sleep through the night. Tried to tell them and ask for partial refund due to us not sleeping and was met with attitude. Will not recommend this hotel to anyone, ever. So embarrassed i chose this for my partners 30th birthday stay. They must pay people to write the postive reviews online because i give this hotel a 1/10 and that is simply because of the river view.
Staff are not friendly. Didnt inquire how we were doing that day, no small talk or recommendations for things to do in the town. Bathroom is full of mildew, sink is not clean, foundation from previous guest on toilet paper holder and bathtub stained with some black stuff on bottom. Thank goodness I brought my own pillows and blanket because who knows if they were changed. Air conditioning locked at 71 even though it reached almost 90 in the afternoon of our stay. So hot we couldnt sleep through the night. Tried to tell them and ask for partial refund due to us not sleeping and was met with attitude. Will not recommend this hotel to anyone, ever. So embarrassed i chose this for my partners 30th birthday stay. They must pay people to write the postive reviews online because i give this hotel a 1/10 and that is simply because of the river view.
10
Martin
27 Apr 2025
·
Stayed 1 night
Niki at the front desk was great and took great care of us.
Niki at the front desk was great and took great care of us.
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AI-generated summary based on recent guest reviews
Location
Convenient, walkable spot near downtown with a trolley stop nearby, and a quieter setting than the main strip. The riverfront outlook adds a pleasant, scenic vibe.
Related guest reviews
10
Scott
1 Nov 2024
·
Stayed 1 night
Great view of the river, close to the main strip of gatlinburg but far enough away from the bustle and traffic
Great view of the river, close to the main strip of gatlinburg but far enough away from the bustle and traffic
8
Stafford
19 Jul 2024
·
Stayed 1 night
I love this spot because it is quiet but an easy walk to the commercial areas. Parking is very easy too. I always stay here.
I love this spot because it is quiet but an easy walk to the commercial areas. Parking is very easy too. I always stay here.
8
Tecy
14 Sept 2024
·
Stayed 4 nights
While the property isn't the fanciest, the rooms are clean and the location was perfect for us. The river view rooms do face the street so you will hear traffic during the day but it quiets down significantly at night. The Motel is right at the beginning of Gatlingburg shortly after the first traffic light. Even though its at the edge of town, it was a great spot for us to be able to walk the entirety of Gatlinburg center and not have to worry about finding a parking spot. If you walk straight down it takes about 30 minutes to get to Crockett's breakfast at the opposite end of Gatlinburg. Being just north of the center of town its a little less chaotic and yet still allows for easy access to all the shops.
While the property isn't the fanciest, the rooms are clean and the location was perfect for us. The river view rooms do face the street so you will hear traffic during the day but it quiets down significantly at night. The Motel is right at the beginning of Gatlingburg shortly after the first traffic light. Even though its at the edge of town, it was a great spot for us to be able to walk the entirety of Gatlinburg center and not have to worry about finding a parking spot. If you walk straight down it takes about 30 minutes to get to Crockett's breakfast at the opposite end of Gatlinburg. Being just north of the center of town its a little less chaotic and yet still allows for easy access to all the shops.
8
Caroline
2 May 2024
·
Stayed 2 nights
Lovely view of the river. Trolley stop right outside the hotel. Easy walking to dining options.
Lovely view of the river. Trolley stop right outside the hotel. Easy walking to dining options.
10
Brittany
24 Nov 2025
·
Stayed 1 night
We normally shy away from staying near Gatlinburg because of congestion, but this hotel was the perfect balance. Close enough for walking distance to many things yet not directly on the strip to have the privacy.
We normally shy away from staying near Gatlinburg because of congestion, but this hotel was the perfect balance. Close enough for walking distance to many things yet not directly on the strip to have the privacy.
10
James
26 Aug 2025
·
Stayed 3 nights
Great option outside of the congestion yet walkable. Convenient trolley stop if you don’t want to walk. Nice accommodations. Friendly staff. Nice continental breakfast!
Great option outside of the congestion yet walkable. Convenient trolley stop if you don’t want to walk. Nice accommodations. Friendly staff. Nice continental breakfast!
8
Jodi
28 Mar 2025
·
Stayed 4 nights
This location is great. Very easy access to shopping, sightseeing, and restaurants.
This location is great. Very easy access to shopping, sightseeing, and restaurants.
8
Jake
15 Sept 2025
·
Stayed 1 night
It’s a 15 or 25 minute walk to the Main Street, which is nice because there is less noise here. The hotel itself looks dated but my room was recently remodeled and looked and felt nice/comfortable. Covered parking was a bonus. The river view is alright; alright because the river itself is alright. Price was very affordable.
It’s a 15 or 25 minute walk to the Main Street, which is nice because there is less noise here. The hotel itself looks dated but my room was recently remodeled and looked and felt nice/comfortable. Covered parking was a bonus. The river view is alright; alright because the river itself is alright. Price was very affordable.
10
Angela
30 Jul 2025
·
Stayed 3 nights
Great location!! Near trolly stop, great restaurants and Hillbilly Golf and Moonshine Coaster. Right on the river! So relaxing! Only thing I would change is to add a regular sitting chair to the room!
Great location!! Near trolly stop, great restaurants and Hillbilly Golf and Moonshine Coaster. Right on the river! So relaxing! Only thing I would change is to add a regular sitting chair to the room!
10
Carolyn
21 Sept 2025
·
Stayed 4 nights
We stayed at this hotel in May and again in September. It’s not a fancy hotel, but we don’t look for fancy. Location is perfect as you can easily walk into downtown Gatlinburg and catch the free trolley right across from the hotel. We loved sitting along the river by the fire pits enjoying cocktails and planning our evening. The balconies don’t have tables, but we remembered that and brought our own collapsible table with us on this trip. The rooms (at least the two rooms we have stayed in) don’t have closets, but we didn’t have things to hang up so it didn’t matter to us. Good bang for your buck.
We stayed at this hotel in May and again in September. It’s not a fancy hotel, but we don’t look for fancy. Location is perfect as you can easily walk into downtown Gatlinburg and catch the free trolley right across from the hotel. We loved sitting along the river by the fire pits enjoying cocktails and planning our evening. The balconies don’t have tables, but we remembered that and brought our own collapsible table with us on this trip. The rooms (at least the two rooms we have stayed in) don’t have closets, but we didn’t have things to hang up so it didn’t matter to us. Good bang for your buck.
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AI-generated summary based on recent guest reviews
Dining
Complimentary hot breakfast is a plus, but quality, variety, and restocking are inconsistent; seating can be limited at busy times.
Related guest reviews
8
Robbin
21 Jun 2025
·
Stayed 3 nights
The room was clean and beds were comfortable. The door to the balcony was busted at the bottom. I was worried about insects or snakes coming under the door since we were on the river. Staff were helpful and friendly. Breakfast was good. Pool wasn’t the cleanest. Lots of sand in the bottom.
The room was clean and beds were comfortable. The door to the balcony was busted at the bottom. I was worried about insects or snakes coming under the door since we were on the river. Staff were helpful and friendly. Breakfast was good. Pool wasn’t the cleanest. Lots of sand in the bottom.
8
Colleen
30 May 2024
·
Stayed 3 nights
Overall the my experience was good. Nice view. TV kept going out. Had to have fixed. Pool and Hot Tub was nice. Breakfast was basic continental. Very loud neighbors shared connecting doors.
Overall the my experience was good. Nice view. TV kept going out. Had to have fixed. Pool and Hot Tub was nice. Breakfast was basic continental. Very loud neighbors shared connecting doors.
8
Virginia
26 Aug 2025
·
Stayed 4 nights
The property could use a bit of updating here and there, but was very clean, staff was kind and breakfast was tasty. Especially for the price point, I would stay again.
The property could use a bit of updating here and there, but was very clean, staff was kind and breakfast was tasty. Especially for the price point, I would stay again.
8
Mon Triumph
26 Sept 2024
·
Stayed 3 nights
I liked everything about my stay, but the breakfast. Same every morning and breakfast was from 7-10, by 8am they were out of items, and then what was put out wasn’t up to par.
I liked everything about my stay, but the breakfast. Same every morning and breakfast was from 7-10, by 8am they were out of items, and then what was put out wasn’t up to par.
6
Scott
12 Jun 2025
·
Stayed 1 night
Hotel was clean and Ok. Breakfast is blah better off going to a McDonalds or Dennys. After check ot had a surprise charge to my credit card for 8.58 but no mention at check out nor invoice for the funds. It is probably a charge for something stupid but should have been disclosed.
Hotel was clean and Ok. Breakfast is blah better off going to a McDonalds or Dennys. After check ot had a surprise charge to my credit card for 8.58 but no mention at check out nor invoice for the funds. It is probably a charge for something stupid but should have been disclosed.
10
Stephanie
12 Oct 2024
·
Stayed 1 night
Loved hearing the rushing River from our balcony that overlooked it. Convenient location in the quieter end of gatlinburg, right behind a trolley stop, but trolly was slow so we walked to the action. Breakfast was free and appreciated but could have been healthier ingredients. Would definitely stay there again.
Loved hearing the rushing River from our balcony that overlooked it. Convenient location in the quieter end of gatlinburg, right behind a trolley stop, but trolly was slow so we walked to the action. Breakfast was free and appreciated but could have been healthier ingredients. Would definitely stay there again.
10
Kimberly
21 Nov 2025
·
Stayed 2 nights
The balcony was definitely a plus! Room was clean with plenty of towels etc provided. Staff were very accommodating. Breakfast was excellent! Tastes great and good variety. I would definitely recommend to others.
The balcony was definitely a plus! Room was clean with plenty of towels etc provided. Staff were very accommodating. Breakfast was excellent! Tastes great and good variety. I would definitely recommend to others.
8
Jeanette
11 Jun 2025
·
Stayed 2 nights
Older property but very clean. Location is very close to trolly stop, hillbilly golf and mountain coaster. I would definitely stay again! Free breakfast was ok
Older property but very clean. Location is very close to trolly stop, hillbilly golf and mountain coaster. I would definitely stay again! Free breakfast was ok
10
recoverme
12 Feb 2024
·
Stayed 1 night
Was pleasantly surprised at the full breakfast of Belgium waffles, biscuits and gravy, cereal, bagels, toast, sausage and coffee and juices. Super affordable. Quick access to everything downtown. Soothing river view
Was pleasantly surprised at the full breakfast of Belgium waffles, biscuits and gravy, cereal, bagels, toast, sausage and coffee and juices. Super affordable. Quick access to everything downtown. Soothing river view
8
Maxine
8 Jun 2025
·
Stayed 6 nights
It was nice, staff was very good, beds ok, full breakfast. Pool was only 5ft but husband made do. Hot tub didn't work. Free trolly to gatlinburg.
It was nice, staff was very good, beds ok, full breakfast. Pool was only 5ft but husband made do. Hot tub didn't work. Free trolly to gatlinburg.
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AI-generated summary based on recent guest reviews
10
Stephanie
2 weeks ago
·
Stayed 1 night
Beautiful place to stay. Clean. Very friendly people and have a good breakfast. Outdoor lounging fishing, we will be back
Beautiful place to stay. Clean. Very friendly people and have a good breakfast. Outdoor lounging fishing, we will be back
10
Ericca
3 weeks ago
·
Stayed 2 nights
we loved the stay! definitely recommend
we loved the stay! definitely recommend
4
Jerzy
3 weeks ago
·
Stayed 2 nights
Not recommended, ac not working properly (noisy).
Not recommended, ac not working properly (noisy).
8
Shaheen
3 weeks ago
·
Stayed 3 nights
Selective selection of breakfast. People were smoking Marujana and cigarettes on the property and in room too! Employees were very receptive and helpful during daytime. Nighttime employee ( men) was not so receptive. You had to ask front desk for the rooms to be cleaned. Overall beautiful location and we were had a fine stay! Will check in again if we visit TN.
Selective selection of breakfast. People were smoking Marujana and cigarettes on the property and in room too! Employees were very receptive and helpful during daytime. Nighttime employee ( men) was not so receptive. You had to ask front desk for the rooms to be cleaned. Overall beautiful location and we were had a fine stay! Will check in again if we visit TN.
10
Victor
4 weeks ago
·
Stayed 1 night
no thanks
no thanks
FAQs about Gatlinburg River Inn
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking height restrictions apply.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Does the property allow pets?
Yes, pets are allowed with a fee of USD 82.31 per pet, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.
Where is the property located in relation to key landmarks?
The hotel is located in Gatlinburg's historical district, within a 15-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. It is approximately 1 mile from Ripley's Believe It Or Not Museum and Gatlinburg SkyPark.
Is there a swimming pool at the property?
Yes, there is a seasonal outdoor pool that is open from May to October. Pool access is available from 10:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children 3 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 112.20475641601563USD
- 2026-09-16: 92.21547327323914USD
- 2026-09-17: 88.51468736045838USD
- 2026-09-18: 168.1994506918335USD
- 2026-09-19: 160.30275807312012USD
- 2026-09-20: 84.21444974441529USD
- 2026-09-21: 84.19581891044616USD
- 2026-09-22: 82.21600458213807USD
- 2026-09-23: 83.23175905822754USD
- 2026-09-24: 114.70095374572755USD
- 2026-09-25: 170.33873158203124USD
- 2026-09-26: 159.87990766662597USD
- 2026-09-27: 84.47488539375306USD
- 2026-09-28: 92.7718813256073USD
- 2026-09-29: 95.21337423210144USD
- 2026-09-30: 82.2224642099762USD
- 2026-10-01: 94.21406804542542USD
- 2026-10-02: NO DATA
- 2026-10-03: 194.18598784851073USD
- 2026-10-04: 98.17637207923889USD
- 2026-10-05: 114.12844062667847USD
- 2026-10-06: 85.38070298843384USD
- 2026-10-07: 99.2105725770569USD
- 2026-10-08: 84.98989550422668USD
- 2026-10-09: 229.92283159362793USD
- 2026-10-10: NO DATA
- 2026-10-11: 98.20127772880555USD
- 2026-10-12: NO DATA
- 2026-10-13: 99.2105725770569USD
- 2026-10-14: NO DATA
- 2026-10-15: 99.2105725770569USD
- 2026-10-16: NO DATA
- 2026-10-17: 246.4340803770447USD
- 2026-10-18: 100.21986742530824USD
- 2026-10-19: 100.21986742530824USD
- 2026-10-20: 100.83384009033203USD
- 2026-10-21: 115.19938355804443USD
- 2026-10-22: 115.19938355804443USD
- 2026-10-23: NO DATA
- 2026-10-24: 219.1546143862915USD
- 2026-10-25: 100.21986742530824USD
- 2026-10-26: 98.07704870079041USD
- 2026-10-27: 105.2063744947815USD
- 2026-10-28: 107.88311578239441USD
- 2026-10-29: 106.21566934303284USD
- 2026-10-30: 191.15726724838257USD
- 2026-10-31: 195.46455413131716USD
- 2026-11-01: 84.22106778274537USD
- 2026-11-02: 83.23175905822754USD
- 2026-11-03: 83.23175905822754USD
- 2026-11-04: 83.23175905822754USD
- 2026-11-05: 83.23175905822754USD
- 2026-11-06: 172.44173646957398USD
- 2026-11-07: 172.44173646957398USD
- 2026-11-08: 83.23175905822754USD
- 2026-11-09: 84.01920881309509USD
- 2026-11-10: 84.72071207550049USD
- 2026-11-11: 84.59120269775391USD
- 2026-11-12: 84.22106778274537USD
- 2026-11-13: 172.44173646957398USD
- 2026-11-14: 159.92808205734252USD
- 2026-11-15: 84.22106778274537USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- The seasonal pool will be open from May to October.
- Pool access available from 10:00 AM to 10:00 PM.
- Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Contactless check-out is available.
- Pet fee: USD 82.31 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Hot tub/Jacuzzi
Swimming pool
Non-smoking rooms
Fishing
Golf (miniature)
General
Non-smoking rooms
Hot tub/Jacuzzi
Picnic area/Tables
Vending machines
Beach Sun Loungers
Fence Around Pool
Wheelchair Accessible (Limited)
Services
Express check-in/check-out
Self laundry
24-Hour Front Desk
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Fishing
Golf (miniature)
Horse riding
Hiking
Child pool
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Internet
Free wi-fi