Name: DoubleTree by Hilton Hotel Oak Ridge - Knoxville
Address: 215 S Illinois Ave, Oak Ridge, Tennessee, United States of America, Oak Ridge, Tennessee, US
Price range: US$147–US$318 per night
Rating: 8.35

What guests think

Reviews of DoubleTree by Hilton Hotel Oak Ridge - Knoxville describe an older, convenient property with friendly staff, comfortable beds, an on-site restaurant, alongside mixed cleanliness and maintenance, inconsistent pool conditions, and occasional service, noise, or air-conditioning problems.

Many guests praise the overall cleanliness and comfort, yet several report dirty bathrooms, musty odors, stains, or housekeeping gaps. Rooms feel dated for some, with recurring AC humidity or cooling issues and periodic maintenance concerns, while others report quiet stays. Facilities feedback is mixed: a pleasant indoor pool and well-reviewed banquets contrast with reports of debris, algae, or temporary closures. Expect solid basics with uneven consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant/bar and event spaces are appreciated, with banquet catering reviewed positively. Pool feedback is mixed, ranging from a nice indoor pool to reports of debris, algae, or closures.

Related guest reviews

10

Robin

29 Sept 2025

·

Stayed 1 night

We went to windrock for a day of riding. Stayed here overnight to get an early start for the next day. We decided to go to the pool and it was excellent! Warm water, very clean, and indoor/outdoor which was very cool. Loved it!

10

Tracy

16 Sept 2023

·

Stayed 1 night

The hotel was mostly pretty nice. The pools were disgusting though, filled with algae. I chose the hotel because they had 2 pools, and I couldn’t swim in them they were too dirty.

6

David

25 Apr 2023

·

Stayed 2 nights

Pool was closed with lights hanging out of the walls. Room was just okay. Service in the lounge was horrible and food was not very good. Under staffed for being sold out for the whole weekend. Marked up $70 a night due to the local event. Not worth the amount per night. I will not stay in this hotel again.

6

Melissa

25 Feb 2024

·

Stayed 2 nights

I'd have to say just an average hotel. One trash can in the whole room and it was a tiny one in the bathroom. Not very many tv channels, alot of debris in the pool, room felt like a hotel cortez vibe. Bed was comfortable and big. Good bed sheets. Good pillows. Clean. Couodve spent 10 more bucks and went to the hotel across the street and had free breakfast just as clean.

10

Jan

1 Aug 2024

·

Stayed 3 nights

Very nice hotel. Nice restaurant and great bar. Everyone was very nice and helpful

10

Michael

20 Sept 2025

·

Stayed 1 night

Great indoor pool!

10

Phyllis Christine

9 Apr 2025

·

Stayed 2 nights

Was a very nice stay. Nice pool

10

Mollie

30 Sept 2025

·

Stayed 1 night

It’s a terrific property and I highly recommend it particularly for the banquets. They prepared meals for the Fireball Run Adventurally and it was the finest steak I’ve ever had that was served to massive amounts of people delicious and perfect.

10

Christine

26 Apr 2024

·

Stayed 1 night

I was at the Doubletree for an event, which included a banquet. The food was good, and the service was excellent. My friend ordered the vegetarian option and was surprised to receive a lovely pasta dish with red sauce and vegetables. The hotel is very nice, and the staff were friendly and helpful. Exceeded my expectations.

8

Shane

11 Jun 2025

·

Stayed 4 nights

Employees were friendly and accommodating, the pool was fantastic, the breakfast food was very good. Special shout out to the housekeeping staff on our floor. We never asked for the room to be serviced, but they were always very friendly and engaging. The location is great, and the on-site restaurant was completely reasonable and the food was very nice.

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Cleanliness

Cleanliness feedback is mixed: many found rooms very clean, while several reported dirty bathrooms, dust or stains, trash left from prior guests, and inconsistent housekeeping/restocking.

Related guest reviews

4

Richard

6 Sept 2025

·

Stayed 1 night

Room smoke detector had a quarter inch of dust on it! Saw a roach in bathroom and tv did not work plus room was very noisy due hotel construction! Very disappointed.

6

Heather

24 Sept 2024

·

Stayed 2 nights

After check-in we put our stuff in the room and went out to get dinner after driving all day. Once we got back to relax for the night and unpack we noticed how dirty the bathroom was. There was hair all over the bathroom floor, dirty shower floor/hair on it and the toilet was dirty and had dried up urine on the bottom of the toilet seat. This made us grossed out and unsure how clean the rest of the room could be and the bedding. So we went down and showed photos and were given a new room. The lady at the front desk was nice but did mention how housekeeping was busy and had to turn rooms quickly. I stated that I understand it’s busy, but that’s not an excuse for cleanliness issues. We pack back up and move across the hall to a new room. Upon opening the door we hear a weird noise and it’s coming from the ac unit. It will not operate properly when adjusting it and continues to make a horrible noise. So, back down we go and now we are given another room. The third room seemed to be cleaner and had a new ac unit. We unpack again and relax. We noticed was there are no bathroom vents to run while you shower so it steams up fast and everything gets wet and/or very damp in there. The water also comes out of the shower head very hard and hurts when you’re showering, to the point where you cannot wash your face in the shower. The shower drain didn’t drain well at all so you’re standing in water. This wasn’t a horrible stay and the front desk staff was nice, but I would not choose

2

Penny

24 Apr 2024

·

Stayed 1 night

I arrived as a late check-in, after traveling in very exhausted to come into a bathtub that was dirty that filled up with nasty water that I couldn’t get into got stuck with shampoo in my hair and rinsed it out by standing outside the bathtub because I didn’t want to get into disgusting tub. Then I went to flush the toilet and had a loud, whistling noise that lasted For quite some time. The conditioner was out that they had in the shower stall completely. There was garbage and dust and dirt on the carpet and crumbs from the previous person and it look like dog food which was really disgusting. I couldn’t get comfortable with shampoo, stuck in my hair I never got all of it out in a panic I left it in. In the morning I got to find two coffee cups that have been used and set back over by the coffee maker like they were new. It was even more appalling. My pillow had hair on it and it wasn’t mine. It was the worst day I’ve ever had at a Hilton , I’d like my money back I didn’t get to use the shower I couldn’t sleep it was just horrible

6

Carolyn

6 Aug 2024

·

Stayed 1 night

Property is in need of an update- smells musty, reds an overall freshen up. Our first room had a dirty toilet, so we moved to a second room which was clean.

10

Darneshi

29 Jun 2025

·

Stayed 2 nights

The beds were comfortable and the room was nice and clean

10

Roger

7 Sept 2025

·

Stayed 1 night

Front desk clerk was very nice. Warm delicious cookies at check in .The room was very comfortable and clean. Rooms are very quite and relaxing. We will definitely stay here if we are in the area again.

4

Wendy

11 May 2025

·

Stayed 1 night

There was no communication about breakfast so my son didn’t get anything to eat in the morning after our extremely brief 7 hour stay. The room had trash in it when we checked in & the door in front of the mini fridge was broken. Overall a very underwhelming experience & far to expensive for the quality

10

ROY

23 Dec 2024

·

Stayed 2 nights

Had a great stay. Clean rooms, nice property. Really loved the comfy beds and pillows. I will return and stay again when in the area.

10

Carly

26 Sept 2025

·

Stayed 2 nights

A very clean hotel. Excellent location. We enjoyed it and had no issues while staying there.

10

Denise

10 Jun 2025

·

Stayed 3 nights

This is a really nice hotel. Very clean. The staff is really nice and greets you with a smile. Shout out to Janie in the restaurant. She's very nice and we had a great conversation.

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Rooms

Rooms are generally comfortable but feel dated, with recurring AC humidity or cooling issues, musty odors, and occasional maintenance problems (e.g., loose fixtures, soaked carpet, or construction noise). Some guests highlight quiet stays and comfortable beds.

Related guest reviews

4

Richard

6 Sept 2025

·

Stayed 1 night

Room smoke detector had a quarter inch of dust on it! Saw a roach in bathroom and tv did not work plus room was very noisy due hotel construction! Very disappointed.

6

Joye

9 Jul 2025

·

Stayed 1 night

We were traveling and Oak Ridge is halfway point. The hotel needs updates. The shower door was loose and previous wet areas were visible on ceiling and on bathroom walls. Someone had punched a hole in the wall and defect was still there. Toilet was too low to the ground to be safe.

6

Richard

24 Sept 2024

·

Stayed 1 night

Like most Double Tree properties, this one was old, tired, and in desperate need of an update. Smelled bad, needs so much that maintenance just isn’t enough. Time to call it a day.

8

Treva

25 Nov 2024

·

Stayed 2 nights

It's a nice quiet place with really comfortable beds

10

Michael D

7 Apr 2025

·

Stayed 1 night

We liked everything but the A/C unit wouldn’t cool the room. My wife and myself sweated in bed all night. Other than that it was fine

6

Steven

31 Jul 2025

·

Stayed 1 night

Dated property and room. Our room smelt like damp towels.

8

Donna

29 Jul 2025

·

Stayed 1 night

Very clean, friendly fast service. The whole hotel is very 1980s, but retro is in, right? It’s was kind of fun! The only thing that was a negative was the outdated air conditioner. Our room was humid and it didn’t get as cold as we’d like.

10

ROY

23 Dec 2024

·

Stayed 2 nights

Had a great stay. Clean rooms, nice property. Really loved the comfy beds and pillows. I will return and stay again when in the area.

6

Sherri

29 Jun 2025

·

Stayed 1 night

Room was really stinky! It was the smell coming from air conditioner. Very outdated hotel.

4

Aaron

26 Mar 2023

·

Stayed 1 night

Our experience was not great. We paid a premium rate and when we arrived at 6pm had to wait an hour to check in. We killed an hour getting dinner in the restaurant, again not great. Finally got into our room and the beds are obviously old and the carpet was soaked. I know, first world issue but we spent $200 for the room and the overall experience was not good. The one big positive is the bones of the place are good. I don’t think you’ll hear steps above you even with little kids.

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Service

Staff are frequently described as friendly, helpful, and accommodating. Some guests experienced slow or understaffed restaurant service, housekeeping only on request, communication issues, or check-in delays.

Related guest reviews

10

Jeanne

26 Jan 2024

·

Stayed 1 night

So helpful at the desk!

8

Shelly

29 Jul 2024

·

Stayed 2 nights

The staff were very nice and helpful. No problems with check in and the room was very clean.

6

David

25 Apr 2023

·

Stayed 2 nights

Pool was closed with lights hanging out of the walls. Room was just okay. Service in the lounge was horrible and food was not very good. Under staffed for being sold out for the whole weekend. Marked up $70 a night due to the local event. Not worth the amount per night. I will not stay in this hotel again.

10

Steve

29 Jun 2025

·

Stayed 2 nights

We really enjoyed staying here the staff was top notch i think the night clerks name was marcus not sure but he was fantastic then a lady in the reastaurant fri morning i believe jane absolutely wonderful thanks for making our stay great

10

Kaileigh

6 Mar 2023

·

Stayed 3 nights

The front desk staff always called me by name and we were only there for 3 days! Auper clean and super friendly! Best hotel in Oak Ridge!

10

Roger

7 Sept 2025

·

Stayed 1 night

Front desk clerk was very nice. Warm delicious cookies at check in .The room was very comfortable and clean. Rooms are very quite and relaxing. We will definitely stay here if we are in the area again.

4

Judith

9 Feb 2023

·

Stayed 2 nights

Bathroom had hair from previous guests. Went away for day & returned to an unattended room, beds not made, no clean towels. Excuse covid & clean only after a 4 day stay. What happened to Hilton? Didnt even have an extra coffee cup in the room & none available in lobby. I've stayed in less expensive hotels with better amenities

10

Denise

10 Jun 2025

·

Stayed 3 nights

This is a really nice hotel. Very clean. The staff is really nice and greets you with a smile. Shout out to Janie in the restaurant. She's very nice and we had a great conversation.

4

Aaron

26 Mar 2023

·

Stayed 1 night

Our experience was not great. We paid a premium rate and when we arrived at 6pm had to wait an hour to check in. We killed an hour getting dinner in the restaurant, again not great. Finally got into our room and the beds are obviously old and the carpet was soaked. I know, first world issue but we spent $200 for the room and the overall experience was not good. The one big positive is the bones of the place are good. I don’t think you’ll hear steps above you even with little kids.

8

Shane

11 Jun 2025

·

Stayed 4 nights

Employees were friendly and accommodating, the pool was fantastic, the breakfast food was very good. Special shout out to the housekeeping staff on our floor. We never asked for the room to be serviced, but they were always very friendly and engaging. The location is great, and the on-site restaurant was completely reasonable and the food was very nice.

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Location

Guests find the location convenient, with restaurants and amenities nearby, and some note a quiet or safe setting.

Related guest reviews

10

Lin

16 Jun 2025

·

Stayed 2 nights

The hotel is very quiet and the front staff is super nice. The surrounding area has many restaurants within walking distance. It is not a brand new hotel so things are as good as they should be. Breakfast was not included. The built in restaurant is nice.

8

JOSEPH

28 Mar 2023

·

Easy location. Very pleasant reception. Was surprised that the breakfast buffet was not included in price of stay.

8

Treva

25 Nov 2024

·

Stayed 2 nights

It's a nice quiet place with really comfortable beds

10

christine

10 Jun 2024

·

Stayed 1 night

Safe

10

Johanna

24 May 2024

·

Stayed 1 night

I was in town for a work event the following day that was being held at the Roane State Community College. Staff were upbeat and welcoming during check in. The room was very comfortable. I enjoyed the pool which was quite nice. We had dinner in the restaurant. The food was good and the service was excellent. There was plenty of parking and the location is in a convenient area with many things nearby.

10

Donald

23 Jul 2023

·

Stayed 1 night

Good location and nice amenities.

8

Karen

14 Apr 2023

·

Stayed 1 night

great location

10

Carly

26 Sept 2025

·

Stayed 2 nights

A very clean hotel. Excellent location. We enjoyed it and had no issues while staying there.

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Dining

Restaurant and bar receive frequent praise for good food and enjoyable drinks, and banquet catering is well regarded. Breakfast is not included and some guests found breakfast or restaurant service slow or underwhelming.

Related guest reviews

10

Richard

9 Jul 2025

·

Stayed 1 night

Staff at the property is great. Restaurant has good food at fair prices.

6

David

25 Apr 2023

·

Stayed 2 nights

Pool was closed with lights hanging out of the walls. Room was just okay. Service in the lounge was horrible and food was not very good. Under staffed for being sold out for the whole weekend. Marked up $70 a night due to the local event. Not worth the amount per night. I will not stay in this hotel again.

10

Lin

16 Jun 2025

·

Stayed 2 nights

The hotel is very quiet and the front staff is super nice. The surrounding area has many restaurants within walking distance. It is not a brand new hotel so things are as good as they should be. Breakfast was not included. The built in restaurant is nice.

8

JOSEPH

28 Mar 2023

·

Easy location. Very pleasant reception. Was surprised that the breakfast buffet was not included in price of stay.

8

Suad

14 Jun 2023

·

Stayed 4 nights

Breakfasts, while not free, were good. Nice selection for hot and/or cold buffet. Parking free and easy. Unfortunately, our room was not comfortable. The pillows were as hard as sandbags, and the bathroom tub was made for giants😊 also, the toiletries were itsy-bitsier than most hotels of this size.

6

Tom

5 Jun 2024

·

Stayed 1 night

Restaurant was good service, but food was subpar, disappointing breakfast buffet for $16

10

Carmi G

13 Aug 2025

·

Stayed 10 nights

Meals eaten there were well prepared and very ample in portion size. Excellent coffee. Very nice staff. There was no discomfort with the bed. Actually it was quite nice. I am planning multiple trips to the area and will be staying at the Double Tree Oak Ridge.

10

Dorothy

10 Jul 2025

·

Stayed 2 nights

The staff was great, kind and helpful. Even though the property was a little older, it was clean and comfortable. We enjoyed dinner and drinks at the bar and it was delicious.

10

Christine

26 Apr 2024

·

Stayed 1 night

I was at the Doubletree for an event, which included a banquet. The food was good, and the service was excellent. My friend ordered the vegetarian option and was surprised to receive a lovely pasta dish with red sauce and vegetables. The hotel is very nice, and the staff were friendly and helpful. Exceeded my expectations.

8

Shane

11 Jun 2025

·

Stayed 4 nights

Employees were friendly and accommodating, the pool was fantastic, the breakfast food was very good. Special shout out to the housekeeping staff on our floor. We never asked for the room to be serviced, but they were always very friendly and engaging. The location is great, and the on-site restaurant was completely reasonable and the food was very nice.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$118
February	US$123
March	US$178
April	US$177
May	US$180
June	US$147
July	US$141
August	US$140
September	US$160
October	US$156
November	US$140
December	US$119

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $222	17 $199	18 $236	19 $241
20 $148	21 $167	22 $172	23 $190	24 $171	25 $293	26 $243
27 $147	28 $148	29 $147	30 $147

Su	Mo	Tu	We	Th	Fr	Sa
				1 $147	2 $199	3 $236
4 $150	5 $149	6 $149	7 $149	8 $171	9 $264	10 $229
11 $149	12 $149	13 $152	14 $155	15 $155	16 $254	17 $318
18 $185	19 $151	20 $160	21 $151	22 $149	23 $175	24 $175
25 $149	26 $149	27 $149	28 $149	29 $149	30 $175	31 $175

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Junior Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Refrigerator

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Hotel Oak Ridge - Knoxville

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Prices for upcoming dates