Name: Holiday Inn Express & Suites Oak Ridge by IHG
Address: 114 Tulsa Road, Oak Ridge, Tennessee, United States of America, Oak Ridge, Tennessee, US
Price range: US$97–US$202 per night
Rating: 9.03

What guests think

Reviews of Holiday Inn Express & Suites Oak Ridge by IHG highlight clean rooms, friendly staff, and a well-liked, varied breakfast, with many noting comfortable beds and a convenient location, though some mention renovations and occasional service or cleanliness issues.

Several reviews mention recently renovated, modern rooms and quiet nights. A few reviews report downsides such as daytime construction noise, room comfort quirks like soft or noisy beds and fluctuating AC, and sporadic housekeeping misses. Overall, it suits travelers seeking dependable comfort and convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests note a 24 hour coffee option, prompt elevators, and a clean, fairly large pool. Ongoing remodeling and main floor construction were reported, with occasional daytime noise and a few maintenance snags.

Related guest reviews

10

Richard

23 May 2025

·

Stayed 2 nights

We stayed in room 102. The bathroom toilet backed up once but was cleaned up in a rapid response time. Front desk folks were helpful to include the janitors. The breakfest bar was stocked up during the whole time. Great job on the staff. Outside of hotel was well maintained. 1 complaint was the smoking area should be moved farther away from the unloading or loading area. Non smokers Dont want to Smell that cigarette smell at all. Yuk yuk

4

Samantha

13 Dec 2024

·

Stayed 2 nights

There was construction during the day and could be heard loudly in my room. I found used bandaids from previous guests in the trash upon check in and beds weren’t fully made.

10

Leshia

30 Dec 2025

·

Stayed 1 night

We have absolutely no complaints. The room was clean and had plenty of room for everybody, and the breakfast was wonderful. All of the staff were very friendly and very accommodating. We will definitely choose to stay here again. We especially loved the 24-hour coffee bar that even included hot chocolate for the kids.

10

Steven

9 Dec 2024

·

Stayed 1 night

they have some remodeling going on but didnt affect our stay

8

Bart

12 Dec 2025

·

Stayed 1 night

Room was clean. Main floor still under construction but manageable.

10

Bonnie

3 Oct 2025

·

Stayed 1 night

Clean room and clean hotel breakfast was good except the juice machine was broken. Otherwise it was a great stay. Delicious coffee also served all day long fresh roast.

6

Leah

13 Apr 2023

·

Stayed 3 nights

Had to stay here for daughter’s rowing spring training. Adequate but nothing delightful. The rooms smelled a bit of old, stale smoke. The bedding was surprisingly nice though. It was depressing not to have a nice outdoor area to sit and hang out. AC is loud and inconsistent. Too much light from the parking lots come into the rooms at night.

10

Radford

16 Jun 2025

·

Stayed 1 night

Very clean from the front desk all the way to our room. Everything very clean and bright in our room. Pool area also very nice and clean. Highly recommend! !

10

Victoria

15 Jun 2025

·

Stayed 1 night

Easy check in. Friendly staff. Biggest room I stayed in ( maybe because it was the bottom floor). It had very high ceilings. Good breakfast selection ( breads, cereal, sausage, biscuits and gravy, French toast sticks, pancakes, fruit, yogurt,etc.). Breakfast is important to me along with cleanliness and safety when choosing a hotel. Had an issue with the toilet prior to leaving. Found out later from staff they are waiting for a part to fix it. The door was stiff and you needed a good push as well. Otherwise great stay and would stay there again.

10

Chris

8 Oct 2024

·

Stayed 5 nights

The Inn and rooms are very clean. The staff are friendly and helpful. There is a variety of good breakfast offerings and good coffee. The elevators, somehow, are very prompt. I do not hesitate to recommend staying here.

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Cleanliness

Most guests describe very clean rooms and a well kept property. A smaller number report issues like bathroom mold, leftover trash, musty or strong odors, and beds not fully made.

Related guest reviews

10

Ogtay

12 Jun 2025

·

Stayed 1 night

Super clean and pleasant room. Loved breakfast.

4

Samantha

13 Dec 2024

·

Stayed 2 nights

There was construction during the day and could be heard loudly in my room. I found used bandaids from previous guests in the trash upon check in and beds weren’t fully made.

10

Leshia

30 Dec 2025

·

Stayed 1 night

We have absolutely no complaints. The room was clean and had plenty of room for everybody, and the breakfast was wonderful. All of the staff were very friendly and very accommodating. We will definitely choose to stay here again. We especially loved the 24-hour coffee bar that even included hot chocolate for the kids.

10

Leslie

12 Aug 2024

·

Stayed 2 nights

Very clean hotel. Staff is very friendly and accommodating.

10

Robert

18 Dec 2025

·

Stayed 1 night

The room was clean, organized and refurbished. The staff was very helpful and upbeat. The breakfast was very good as well.

10

Daniel

14 Aug 2025

·

Stayed 1 night

Phenomenal. Seemed brand new. Very clean, great breakfast.

8

Paul

2 Jan 2024

·

Stayed 4 nights

Decent place to stay for the price. Room had a bit of a musty smell. Everything else was good.

10

Chris

8 Oct 2024

·

Stayed 5 nights

The Inn and rooms are very clean. The staff are friendly and helpful. There is a variety of good breakfast offerings and good coffee. The elevators, somehow, are very prompt. I do not hesitate to recommend staying here.

4

Malinda

6 Jun 2023

·

Stayed 1 night

Something had died in the walls of our bathroom. I told the guy at the front desk, and he just looked at me like, "what do you want me to do about it?" I was not trying to get a refund, I was letting him know, so they could take care of the problem before renting the room again. He was rude.

4

Marci

1 Jul 2024

·

Stayed 2 nights

Bathroom had significant mold growing on the ceiling and down the walls. Staff was nice but it was a bad experience.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are described as modern, spacious or quiet with comfortable beds, and several appear recently renovated. Downsides include soft or noisy mattresses, fluctuating or loud AC and light intrusion, plus occasional daytime construction noise.

Related guest reviews

10

Jacqueline

12 May 2025

·

Stayed 5 nights

Clean, quiet & comfortable.

10

Nancy

20 Aug 2025

·

Stayed 1 night

Nice check-in person, clean and modern room, close to everything.

8

Jo Ellen

23 Apr 2023

·

Stayed 1 night

Room Comfort: Bed: broken down. All mattresses should be turned (or rotated) at least 2 times a year. Pillows: too soft and retains heat. Room Temperature: AC unit does not hold the temperature. It varied about 3-4 degrees all night. Room was too hot. Bathroom: was clean. Toiletries: Please consider changing to UNSCENTED toiletries. My husband has asthma and I have COPD. Fragrances makes it difficult for my husband to breathe. Fragrances give me a coughing fit that can last 15-20 minutes and a severe headache.

10

Sandra

19 May 2025

·

Stayed 3 nights

Clean large comfortable rooms!

10

Cynthia Scruggs

2 Apr 2023

·

Stayed 2 nights

Our room was super clean. They had a lot of options for breakfast which was really good. Check in was easy. Beds were comfortable.

6

Leah

13 Apr 2023

·

Stayed 3 nights

Had to stay here for daughter’s rowing spring training. Adequate but nothing delightful. The rooms smelled a bit of old, stale smoke. The bedding was surprisingly nice though. It was depressing not to have a nice outdoor area to sit and hang out. AC is loud and inconsistent. Too much light from the parking lots come into the rooms at night.

10

Daniel

14 Aug 2025

·

Stayed 1 night

Phenomenal. Seemed brand new. Very clean, great breakfast.

10

Maria

4 Aug 2025

·

Stayed 1 night

Good breakfast variety. Clean, comfy beds.

10

Victoria

15 Jun 2025

·

Stayed 1 night

Easy check in. Friendly staff. Biggest room I stayed in ( maybe because it was the bottom floor). It had very high ceilings. Good breakfast selection ( breads, cereal, sausage, biscuits and gravy, French toast sticks, pancakes, fruit, yogurt,etc.). Breakfast is important to me along with cleanliness and safety when choosing a hotel. Had an issue with the toilet prior to leaving. Found out later from staff they are waiting for a part to fix it. The door was stiff and you needed a good push as well. Otherwise great stay and would stay there again.

10

BLAIR

14 Sept 2024

·

Stayed 5 nights

Nice rooms, quiet, good breakfast, helpful and friendly staff

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Service

Service is frequently praised as friendly, accommodating, and efficient, with smooth check in and standout breakfast staff; some issues were addressed promptly. A few guests noted short staffing, a room type mix up, and isolated rudeness.

Related guest reviews

10

Janet

10 Nov 2025

·

Stayed 1 night

Front desk staff who checked us in was friendly and very effecient. We enjoyed our overnight stay.

10

Leshia

30 Dec 2025

·

Stayed 1 night

We have absolutely no complaints. The room was clean and had plenty of room for everybody, and the breakfast was wonderful. All of the staff were very friendly and very accommodating. We will definitely choose to stay here again. We especially loved the 24-hour coffee bar that even included hot chocolate for the kids.

10

Katherine

7 Sept 2025

·

Stayed 2 nights

A very warm and accommodating staff. The hotel is clean and quiet, beds are comfortable. The breakfast buffet has a variety of healthy options, including some fresh fruit, nondairy options, a lovely selection of teas. I will stay here anytime I travel to Oak Ridge

8

Darlene

20 May 2024

·

Stayed 2 nights

The woman who runs the breakfast in the morning is amazing. So helpful and really on top of the job.

10

Maya

24 Mar 2024

·

Stayed 2 nights

After having a NIGHTMARE with Hotels.com/Expedia I am so thankful that Brittany,Mr Ron and everyone who was on staff Friday night were able to take amazing care of us. Prior to the trip I had a Horrible experience with Hotels.com to the point where I’ll never book with them again, the phone rep and supervisor were HORRIBLE and not helpful at all when it came to my reservation luckily I was able to deal with everything directly through Holiday inn and when I say the fantastic customer service and experience that Brittany gave me over the phone, upon arrival Mr Ron and his nighttime staff was just even more fantastic!! They really made my day and made me and my family feel beyond welcomed we can’t wait to stay with them again

4

David

30 Jun 2025

·

Stayed 2 nights

Short on staffing. Did not honor our reservations for 2 queen bedroom. They Upgraded us to a King with sleeper. Well they assumed 2 adults is a married couple, while in fact, we were not. Anyway, I felt bad for the lady working the desk. There was very obnoxios family group that was out of control and making noises well past midnight! So again, no staff to help shut down that type of activity. Just poorly managed facility.

8

Quintin

3 Mar 2023

·

Stayed 1 night

Very busy weekend, but staff was efficient

10

Samuel

19 Jun 2025

·

Stayed 4 nights

Very helpful courteous staff

10

Chris

8 Oct 2024

·

Stayed 5 nights

The Inn and rooms are very clean. The staff are friendly and helpful. There is a variety of good breakfast offerings and good coffee. The elevators, somehow, are very prompt. I do not hesitate to recommend staying here.

4

Malinda

6 Jun 2023

·

Stayed 1 night

Something had died in the walls of our bathroom. I told the guy at the front desk, and he just looked at me like, "what do you want me to do about it?" I was not trying to get a refund, I was letting him know, so they could take care of the problem before renting the room again. He was rude.

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Location

Convenient, accessible location close to restaurants, the hospital, UT, and local sights, with several noting quiet, safe surroundings.

Related guest reviews

10

Nancy

20 Aug 2025

·

Stayed 1 night

Nice check-in person, clean and modern room, close to everything.

10

BERNICE L

11 Nov 2024

·

Stayed 2 nights

Good place to stay near where we needed to go. Near resturants & easy driving along the way!

10

John

11 Jun 2025

·

Stayed 3 nights

Staff were super friendly! Area is safe and clean. We would stay again.

10

Troy

20 Aug 2025

·

Stayed 1 night

Location

10

India

21 Jul 2024

·

Stayed 1 night

Great hospitality, and convenient location near points of interest.

10

Marilyn

3 Sept 2023

·

Stayed 2 nights

We were happy with our stay. The room was clean and the area was quiet. The breakfast was good with a variety of foods to choose from. We will stay here again in the Secret City!

10

Megan

26 Oct 2024

·

Stayed 3 nights

Room was clean and very comfortable. Had a great breakfast every morning with something for everyone! Was close to the hospital so it was great for visiting my new granddaughter.

8

Cole

30 Jul 2025

·

Stayed 2 nights

Convenient

10

Gary

30 Dec 2022

·

Stayed 1 night

Stay met my every expectation for a quiet overnight in an easily accessible site with a clean and well maintained hotel and room.

10

Claudia

15 Sept 2024

·

Stayed 2 nights

We came to go to the Tennessee football game ! This is the perfect place to stay close to the University but far enough away from being on campus in Knoxville! We will definitely come back to Oak Ridge & to this hotel!!!!!

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Dining

Breakfast is widely praised for variety and sometimes healthy options, and guests like the coffee. Some noted missing items or equipment issues, and a minority found breakfast underwhelming.

Related guest reviews

10

Jennifer

21 May 2025

·

Stayed 1 night

I didn’t catch her name, but the woman who checked us in was friendly and had everything organized and ready to go. She made the whole check in process seamless and quick! The breakfast was also a nice selection and the woman who was the cook was also friendly and helpful! Clean all around. Would stay again!

10

Leshia

30 Dec 2025

·

Stayed 1 night

We have absolutely no complaints. The room was clean and had plenty of room for everybody, and the breakfast was wonderful. All of the staff were very friendly and very accommodating. We will definitely choose to stay here again. We especially loved the 24-hour coffee bar that even included hot chocolate for the kids.

10

Kim

3 Nov 2025

·

Stayed 1 night

Clean room, great breakfast

8

Elida

8 Sept 2025

·

Stayed 3 nights

Breakfast not very good at all

10

Mary Lynn

22 Sept 2025

·

Stayed 2 nights

Staff were courteous and hard working. The breakfast was very good and had variety.

10

Katherine

7 Sept 2025

·

Stayed 2 nights

A very warm and accommodating staff. The hotel is clean and quiet, beds are comfortable. The breakfast buffet has a variety of healthy options, including some fresh fruit, nondairy options, a lovely selection of teas. I will stay here anytime I travel to Oak Ridge

10

Bonnie

3 Oct 2025

·

Stayed 1 night

Clean room and clean hotel breakfast was good except the juice machine was broken. Otherwise it was a great stay. Delicious coffee also served all day long fresh roast.

10

Robert

18 Dec 2025

·

Stayed 1 night

The room was clean, organized and refurbished. The staff was very helpful and upbeat. The breakfast was very good as well.

10

Maria

4 Aug 2025

·

Stayed 1 night

Good breakfast variety. Clean, comfy beds.

10

Rebecca

27 Apr 2024

·

Stayed 1 night

Breakfast was great.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$121
February	US$113
March	US$147
April	US$133
May	US$132
June	US$127
July	US$117
August	US$117
September	US$142
October	US$142
November	US$123
December	US$105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $122	2	3
4 $104	5 $119	6 $120	7 $125	8 $139	9	10
11 $101	12 $121	13 $129	14 $134	15 $144	16	17
18 $114	19 $132	20 $131	21 $131	22 $132	23	24
25 $101	26 $120	27 $123	28 $123	29 $124	30 $116	31 $117

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $147	17 $126	18 $167	19 $184
20 $102	21 $135	22 $147	23 $151	24 $158	25	26 $202
27 $97	28 $121	29 $125	30 $131

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 1 King Bed

Standard Room

Suite, Accessible (Communications)

Standard Room, 2 Queen Beds, Roll-In Shower (Communications Accessible)

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Suite, 2 Queen Beds, Accessible (Communications)

Suite, 2 Queen Beds

Room (Specialty)

Suite, 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Communications)

Guest reviews

Superb

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Oak Ridge by IHG

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Prices for upcoming dates