Is parking available at the property?

Yes, parking is available on-site. Covered self-parking costs USD 15 per night, while covered valet parking is available for USD 30 per day with in/out privileges. Reservations are not required, but parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee, approximately USD 21.95 to 23.95 per person.

Does the property allow pets?

Yes, pets are allowed with a maximum fee of USD 125 per accommodation, which varies based on the length of stay. A pet deposit of USD 125.00 is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee of USD 100.00, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge. Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for easy access to different floors.

Where is the property located in relation to key landmarks?

The property is located steps from Moody Gardens and 9 minutes by foot from Galveston Schlitterbahn Waterpark. It is approximately 3 miles from Galveston Island Beaches and 3.1 miles from Galveston Seawall. Public transport options are available nearby.

Does the property have a swimming pool?

Yes, the property features both indoor and outdoor pools. The outdoor pool is heated and operational from 9:00 AM to 11:00 PM. Please note that one of the swimming pools will be unavailable for renovations from May 4 to May 5, 2026.

What are the policies for guests staying with children?

Children 21 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding. The property is family-friendly and offers various amenities suitable for children.

Moody Gardens Hotel Spa in Galveston

Average nightly price at Moody Gardens Hotel Spa and Convention Center by month, last 12 months (USD)
Month	Average price
January	US$138
February	US$154
March	US$246
April	US$216
May	US$199
June	US$240
July	US$228
August	US$187
September	US$153
October	US$169
November	US$177
December	US$154

What guests think

At Moody Gardens Hotel Spa and Convention Center, travelers praise the family-friendly resort feel, large pools, kid activities, and on-site attractions, plus generally friendly staff and convenient access to the Aquarium, Rainforest, Palm Beach, and nearby Galveston sights.

Multiple reviews note dated rooms and bathrooms with maintenance issues like peeling tubs, weak water pressure, slow drains, noisy or underperforming AC, and inconsistent cleanliness. Service can be hit-or-miss, with long valet or check-in waits, housekeeping delays, amenities opening late, and frequent elevator problems; several guests also mentioned noise during events and occasional power outages or false fire alarms. Food feedback is mixed—some enjoyed the breakfast and on-site restaurants, while others found options pricey or average, and a few were frustrated that third-party bookings didn’t include expected perks. Overall, expect a lively, amenity-rich stay best for families, but not a modern luxury room experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large indoor and outdoor pools with family games and kid activities are a highlight; free self-parking is convenient. Recurring pain points include elevators out of service, slow valet, and amenities (like pool bars) opening late.

Related guest reviews

4

Wallace

1 Jul 2024

·

Stayed 2 nights

The Elevators need to be service. only 2 out of 5 was working in the south tower.

10

Yolanda

16 Jul 2025

·

Stayed 1 night

Safe area, clean and comfortable bed, big and clean swimming pool and hot jacuzzi.

8

Nicholas

14 Mar 2025

·

Stayed 2 nights

The property itself was great. Most of the staff were wonderful, except the gift shop employee that was rude and less than helpful. My only real complaint is that non of the amenities opened at the advertised times. Pool opened hours late, pool bar opend hours late, and the shop by the pool never opened.

10

Chasitie

5 May 2025

·

Stayed 1 night

My check in was smooth and the lady was very nice! The hotel was very nice as well with SEVERAL things to do without leaving the property! My 3 year old enjoyed it as well. There was a bounce house, giant chess/checkers, movie screen and other games out on the terrace for the children!

8

Carlos

25 Aug 2025

·

Stayed 1 night

Awesome. Pool area is perfect. Swim up Bar is fun.

2

Amos

10 Jun 2025

·

Stayed 2 nights

We went for my birthday to have pleasant time at Moody Garden Resort our stayed was on 06/06/25 weekend but ended up being terrible idea . Our biggest issue was that of elevators broke down over the weekend, 2 stop working only left 1 for everyone to use! This caused a big delays in getting people up to their rooms and down to lobby. It was nightmare; people were getting squeezed in to one elevator it was awful.. We were out in the pool where you’re not allowed to take food or drinks or ice chest, and their cash register went down, we couldn’t order anything or close out our tickets. Let just say!! I was very disappointed did not expect this in 5 stars resort. Won’t be staying here again.

10

Sarai

1 Apr 2025

·

Stayed 1 night

Beautiful pool Our rooms were connected perfectly for family. Pool stayed open late until 11pm

10

Warren

1 Jul 2024

·

Stayed 2 nights

Great for families with kids. Water park and pool was fun! Clean facilities, however, most elevators were broken at the time of our stay. Other than that, definitely recommend this hotel for your stay at Galveston!

10

Mirna

11 May 2025

·

Stayed 1 night

Has more than one bar, 2 pools and property is lovely

8

Jennifer

11 Jul 2025

·

Stayed 4 nights

The hotel was amazing. We had a great stay for the most part. I would def suggest not valet parking your vehicle as we waited over 30 mins at times dropping and picking it up. We ended up asking them to remove the valet and ended up parking our own car. It’s a short walk if you don’t mind self parking. Another issue we had was having to ask for fresh towels. We asked 3x before we finally received them the next day. Also, we did room service. I tipped the guy an extra $20 on an already $25 added gratuity to bring us up some extra ketchup. Gentleman said sure, kept the money and never brought us up the extra ketchup. Other then those few issues we had an amazing stay.

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Cleanliness

Cleanliness feedback is mixed: many found rooms and grounds clean, but recurring reports mention moldy or peeling tubs, stained linens or carpets, musty or smoke odors, and occasional pests.

Related guest reviews

10

Vanita

5 Aug 2025

·

Stayed 2 nights

The property was very well-maintained. It was clean. Our rooms were clean. The bedsheets and bathrooms were clean and the amenities were accessible and within walking distance. It was a great mini vacation my family and I enjoyed our stay.

8

Joseph

25 Jun 2025

·

Stayed 2 nights

Our room did not have a mini fridge. The plastic shower curtain liner had mold/ mildew on it so I removed it and placed it on the bathroom floor. One of the big towels had a stain on it.

6

Anthony

29 May 2025

·

Stayed 2 nights

The cleanliness was far from par blood on sheets, moldy shower curtains, carpet was filthy but we gave it a chance because the front desk lady was awesome

10

Maggie

11 Apr 2025

·

Stayed 2 nights

I arrived ready to think the hotel was going to be loud and not so clean. It was the opposite. Very organized and very clean with friendly staff. Great Stay!!

2

Denice

23 Aug 2025

·

Stayed 1 night

Was put in an old room dirty carpet and very far from elevator we are disabled ! Woke up to a sink full of dirt or poop ! Disgusting Pool needed to be skimmed full of ants and kids I. Pool with diapers ! Won’t be back !

10

Thinh

15 Mar 2025

·

Stayed 1 night

Clean and nice staffs

6

Carrie

9 Mar 2025

·

Stayed 1 night

This hotel has seen better days. No trash bags in the cans, holes and what looked like mold on our sheets and stains on comforters. Beds are super uncomfortable and a phone that didn’t work but an alarm clock set for 4:39 that woke us all up. Will definitely seek other accommodation while visiting the island.

10

Yvonne

11 Aug 2025

·

Stayed 2 nights

Everything is perfect. The location is convenient to all the attractions that we come here for. Our room is clean and front staffs are helpful and friendly. We will definitely book again.

2

Cheryl

21 Sept 2025

·

Stayed 1 night

Woke up to use the restroom in the middle of the night to find a cockroach in the bathroom. Thought it was gross and weird because I was on the 8th floor…but then realized their steakhouse is on the 9th floor. So glad I didn’t eat on site. Left as soon as I could in the morning 😭

8

Wendy

18 Aug 2025

·

Stayed 1 night

We stayed at this hotel two years ago and loved it. However, on our second stay this past weekend we didn’t love it so much. Our king size bed was comfortable, but the sofa bed our children slept in was not and it made a lot of noise every time they moved. They should also include a thick comforter for the sofa bed as those thin sheets are not enough for staying warm at night. Another thing we noticed is that the area of the pool closest to the bar is infested with cockroaches and we even saw one in the water. Gross. They really need to take care of that problem. Lastly, there were little children diving in the bar area splashing pee water into our drinks while their drunk parents did or said nothing. Not cool.

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Rooms

Rooms are generally spacious with nice views, but many guests describe them as dated, with firm or worn beds and aging fixtures. Comfort is undermined at times by AC or thermostat issues, low water pressure, event noise, and limited in-room amenities like no microwave.

Related guest reviews

4

Ariel

20 Feb 2025

·

Stayed 2 nights

Pros: the staff, the location, the food in the restaurant, and the free parking. Cons: the phone in my room didn't work even to call the front desk or room service, the room smelled like strong chemicals and made me and my family members who visited gag (one was a child with asthma who had significant problems breathing), I ordered the same breakfast both days but the price and items received were different, there were no pens or paper in the room which is odd for a conference center where people are commonly working, water pressure in the shower was weak, attractions are not actually discounted as advertised unless you purchase a ticket for all at the same time (including the 2/4 that were closed), the gardens and grounds were run down, and the outdoor children amenities were broken (ping pong balls, Jenga) The worst thing was that a high school convention was occurring simultaneously, and I had to try to sleep while students were screaming in the hallways. Staff did come and warn the students to be quiet, but it was annoying and happened more than once.

8

Christopher

24 Jun 2025

·

Stayed 2 nights

Overall, the property was in good shape! I believe there are some upgrades they can do to the guest rooms to ring them to an excellent level instead of good

8

YSIDRO

5 Mar 2025

·

Stayed 2 nights

Spent two nights, one was unbearable, due to the AC not working, they tried ro fix once, luckily they dixed the next day, the second night,.slept like a baby.

10

Kenjamin

29 Jul 2025

·

Stayed 3 nights

The mattress was to hard!

6

Whitney

9 Feb 2025

·

Stayed 1 night

Property was nice, overall look of room was ok. The bed and pillows were terrible, paint was peeling off the tub bottom. AC controls need updating.

6

kris

9 Jan 2025

·

Stayed 1 night

Hotel is very outdated. Good location

8

Rose Marie

27 Mar 2025

·

Stayed 3 nights

My room was clean but rusted hinges in bathroom, peeling wallpaper gave a dated look. Property is nice and landscaping kept up, jogging trail could be refinished, again dated/old looking.

8

Husseina

10 Mar 2025

·

Stayed 1 night

There was a incredible outdoor pool and a heated indoor pool. There were pool towels available too and all you had to do was return them. The room was nice but it wasn't 4 star quality I don't think. Even decent hotels have microwaves available for families but there was not one so it was inconvenient. The front desk staff wasn't easy to communicate too. He just seemed like a robot set to say the same things over and over again instead of understanding what the customer is saying and assisting them properly. But it is a beautiful hotel, everything is awesome about it, the spa, the gym, the pool, theres a sauna too! The rooms just didn't live up to expectations, as so the bathrooms in the room.

8

Carrie

5 Jul 2025

·

Stayed 1 night

The staff are very nice. The rooms need some updating. We stayed here about 10 years ago and everything is the exact same. The bottom of the bathtub was peeling, the carpet has stains, but the room was clean. Check your bill before you leave, they charged us for valet when we parked ourselves. The issue was quickly fixed.

6

TAMARA

9 Jun 2024

·

Stayed 2 nights

The rooms did not have a microwave and it would not cool off...i thought for the price that was paid at least these things would have been good, i would have also like for at least 1 attraction ticket with the room , just not that impressed seeing that our son wanted to stay in hotel most of the time but was just not cool enough to do so...everything else was ok

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Service

Service is often friendly and accommodating, with some standout staff and quick check-ins, but consistency is an issue: reports of understaffing, long waits (valet/check-in), upsell pressure, and slow or unresponsive housekeeping or dining.

Related guest reviews

6

Mindy

9 Jul 2025

·

Stayed 2 nights

Check in time took about ten minutes. The wait was long and only two people to check in a long line of people. They would not honor passes for Palm beach because we did not book directly with them. Refrigerator would not cool, not all the lights would come on, the adjoining room door made it where we could hear everything going on in the next room.

10

Karen

24 Jul 2025

·

Stayed 1 night

Great stay! The check in was quick and the staff was friendly.

4

wayne

18 Jun 2025

·

Stayed 2 nights

So we arrived and check in was fine. The room was nice and clean. The issue was with the food service and restaurant. They also had not one but 2 cheerleading camps going on at the same time. Staff was overwhelmed. Dinner one night was just a mess. They brought out some food while others were forgotten. We were there for 3 hours. We waited 30 minutes just to get the check. It would seem with approximately 500 12- to 16 year old at the hotel they would staff accordingly. Also at 10:30 pm we kept getting calls asking for room service. It was not pleasant at all, I never saw any kind of noticeable management. It looked like just employees trying to help. They have you check out at 11 am. With minimal staff and a very long and slow line. One person at the desk was not trained and the other person had to help with everything they did. I could not recommend this place at least during camps or a convention.

10

Joni

22 Sept 2025

·

Stayed 1 night

It was a very nice hotel and room. The pool was great. Hotel checkin was very fast and great customer service

10

Sherry

4 Jul 2025

·

Stayed 1 night

I just can’t say enough about the staff how accommodating they were for me and my grandchildren. An absolutely wonderful stay and will definitely be back and book through Expedia!

6

Susan

4 May 2025

·

Stayed 2 nights

We spent a weekend there and valeted our car. Unfortunately, every time we tried to get our car to go out, no one was there to help us. We called for the car and they still had to locate someone to get the car. Frequently there were 2 or 3 families backed up to wait for cars. The front desk was never staffed appropriately, nor was the lobby bar. There were no bell hops to help with luggage, and no one was ever at the concierge's desk. Overall, service was terrible due to severe lack of appropriate staffing levels.

2

Habte

21 Jul 2025

·

Stayed 2 nights

Unfriendly and unhelpful staff.

4

Sharon

6 Aug 2025

·

Stayed 1 night

Went down for ice cream at the shop in the foyer , no spoons. Valet never around. All activities way over priced and the advertised beach is nothing but a small concrete pool Shuttle ‘s and golf carts never available to take small kids or sr’s to any activities. If all you want to do is stay in the room …it’s fine!

6

Vinod

6 Aug 2025

·

Stayed 2 nights

The staff at the property and the attractions had ver terrible customer service and seemed very annoyed if we asked questions. Very unfriendly. Can’t say everyone, but most of them.

10

Felicia

21 Jul 2025

·

Stayed 1 night

Upgraded to a balcony room for an extra $50. I was able to do this by phone in my room. The lady that answered my call brought my new room keys to me personally. Great service, I didn’t even have to go back to the front desk.

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AI-generated summary based on recent guest reviews

Location

Location is a major plus: an easy walk or short shuttle/trolley ride to Moody Gardens attractions, Palm Beach, and Schlitterbahn, with several guests noting convenient access to the cruise port and free self-parking. Parking can be a bit of a walk from some rooms.

Related guest reviews

10

Janine

7 Jul 2025

·

Stayed 4 nights

Conveniently located a few steps from the Water Park. Also, easy access to seawall area.

10

Victor

14 May 2025

·

Stayed 1 night

Nice property with several things to do and it’s all walking distance. I also like the trolley that can take you to the sea wall and restaurants. The heated pool is a plus on cool days.

10

Karen

29 Dec 2024

·

Stayed 1 night

Excellent location close to the cruise port!

10

LaTarsha

24 Jun 2025

·

Stayed 1 night

Convenience to all the surrounding attractions.

10

Kiley

16 Sept 2024

·

Stayed 1 night

Stayed one night before our cruise! Property was great and everything so convenient! Did not have to leave to eat, great food and service.

10

Jennifer

29 Oct 2024

·

Stayed 3 nights

Moody Gardens Hotel is a great place to stay in Galeston- location is perfect . The hotel offers free bikes with the trolley stopping at the hotel. The restaurant- we went in off season- was very accommodating. The food was fresh and delicious. Staff are very helpful and friendly. Lots of things to do -the pyramids have an aquarium, a rainforest, and science museum. Also a large swimming pool and game areas. We had a great stay at Moody Gardens Hotel.

10

Anant

20 Sept 2024

·

Stayed 1 night

Quiet property approx 15 mins from the Cruise Terminal

10

Gary

6 Jul 2025

·

Stayed 2 nights

Everything was close by and grounds were excellent would stay here again

10

Yvonne

11 Aug 2025

·

Stayed 2 nights

Everything is perfect. The location is convenient to all the attractions that we come here for. Our room is clean and front staffs are helpful and friendly. We will definitely book again.

10

Paul

3 Jun 2024

·

Stayed 2 nights

Location is away from the main areas of town or the beaches. Property has a number of activities available. Parking is easy.

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Dining

Dining feedback is mixed: many enjoyed the breakfast buffet and on-site restaurants (including pizza/ice cream), but others found options pricey or average, experienced slow or inconsistent service or room-service issues, and noted some venues opening late or closing early.

Related guest reviews

10

Shawn

30 Sept 2024

·

Stayed 1 night

We loved our time at Moody Gardens Hotel! The restaurants were so good! The pool was amazing and loved sitting in the lobby!

10

Rebecca

25 Jun 2025

·

Stayed 1 night

Wonderful Hotel!! Will absolutely stay here again. Food upstairs was amazing.

10

Thomas

4 Feb 2025

·

Stayed 1 night

Room service and staff were wonderful. The maintenance guy on Saturday night came in and spent at least 45 minutes helping hook up a PlayStation 4 to the room TV so my grandson could enjoy the time.

10

Juan

10 Jul 2025

·

Stayed 2 nights

If the food was as good as the service it would have been perfect, stake house was extremely bad, specially with the price of a+ Stake House

8

Nicholas

14 Mar 2025

·

Stayed 2 nights

The property itself was great. Most of the staff were wonderful, except the gift shop employee that was rude and less than helpful. My only real complaint is that non of the amenities opened at the advertised times. Pool opened hours late, pool bar opend hours late, and the shop by the pool never opened.

4

wayne

18 Jun 2025

·

Stayed 2 nights

So we arrived and check in was fine. The room was nice and clean. The issue was with the food service and restaurant. They also had not one but 2 cheerleading camps going on at the same time. Staff was overwhelmed. Dinner one night was just a mess. They brought out some food while others were forgotten. We were there for 3 hours. We waited 30 minutes just to get the check. It would seem with approximately 500 12- to 16 year old at the hotel they would staff accordingly. Also at 10:30 pm we kept getting calls asking for room service. It was not pleasant at all, I never saw any kind of noticeable management. It looked like just employees trying to help. They have you check out at 11 am. With minimal staff and a very long and slow line. One person at the desk was not trained and the other person had to help with everything they did. I could not recommend this place at least during camps or a convention.

6

Terri

26 May 2025

·

Stayed 2 nights

It was just ok. Room was clean but there were stains on the couch, ottoman and carpet. Ordered a salad with chicken from room service, which was missing chicken. Then I was basically accused of having a dog in my room,

6

Audrey

31 Mar 2025

·

Stayed 1 night

Nice hotel for one night, bar service was terrible, pool bar wasn’t even open, rooms were humid and musty smelling, beds were very firm if that’s what you’re into great. Hotel is over all dated and worn from the salt water. Needs some TLC

8

VERONICA

2 Jul 2024

·

Stayed 2 nights

I love all the areas of the property. The rooms are good. Hotel is showing a little wear and probably needs updating. But overall, clean and staff are great. Good at the main restaurant is horrendous. After the first day, I drove to McDonald’s. Do not eat buffet option unless you are desperate.

10

Chad

5 Aug 2025

·

Stayed 2 nights

Bed was comfortable, hotel was clean, food was excellent

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $141	2 $151	3 $172	4 $179	5 $140	6 $217	7 $591
8 $118	9 $150	10 $112	11 $113	12 $591	13 $591	14 $149
15 $150	16 $151	17 $131	18 $134	19 $150	20 $241	21 $190
22 $151	23 $134	24 $151	25 $130	26 $173	27 $230	28 $196
29 $150	30 $150

Moody Gardens Hotel Spa and Convention Center

Prices for Moody Gardens Hotel Spa and Convention Center

Monthly average prices

About this property

Location

Guest reviews of Moody Gardens Hotel Spa and Convention Center

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Moody Gardens Hotel Spa and Convention Center

Considering this hotel for your Galveston trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $206	31 $165