The Sam Houston Hotel, Tapestry Collection by Hilton

Hotel staff was very friendly. Valet was excellent. Pearl bar was good. All I had to do was ask for the remote bartender gave it to me and I was in control of the sports that were being watched but before that there was just movies playing on a pretty big sports day, which was Sunday nachos were great although they did take more than 30 minutes to get. Hotel was in a great area very easy to get in walkable distance to great restaurants, great bars and clubs and Daikin Park.

Clean room

I got there and my bedding looked like someone had soiled themselves on the bed. All the way down to the bed pad. It had makeup all over the bed and hair. They brought us be Linen but there was no one there to make the bed. So we had to do it ourselves. This was on a Saturday. I was told to wait until the manager came in the next day. She arrived late. She came in and told me that she can refund me a half a day and that I should have came in earlier so that she could have sold the room but since I didn’t it was not her problem and she could only give me half. Then upper management didn’t come in until Monday. He got there and decided to tell me that hotels don’t have managers on the weekends, as if I’ve never been to a hotel before. Both of their responses were not a response to assist the situation but to rebuttal.. 0/10 would not recommend..

Absolutely exceeded my expectations. Stayed at the San Luis 2 nights prior for triple the price and this was nicer.

The front desk staff and door staff are very friendly and make you feel so welcomed. The rooms were big with comfortable beds