Name: Americas Best Value Platinum Inn & Suites
Address: 11011 North Freeway, Greater Greenspoint, Houston, Texas, United States of America, Houston, Texas, US
Price range: US$61–US$85 per night
Rating: 7.6

What guests think

At Americas Best Value Platinum Inn & Suites, many guests highlight clean rooms, friendly service, and comfortable, sometimes spacious accommodations, while others report inconsistencies like maintenance problems, smoke smells in non-smoking rooms, and occasional noise from the parking area.

Multiple reviews note there is no breakfast despite some listings, and a few mention unresponsive phone support or check-in through a window. Guests like the easy parking and proximity to everyday food, though a few felt the surrounding area was not the best. Value-focused travelers may be satisfied, while those sensitive to inconsistencies should confirm details before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is described as good, but some equipment and infrastructure issues are noted, such as a broken ice machine, an in-room fridge not cooling, and a power outage.

Related guest reviews

2

Michael

24 Sept 2024

·

Stayed 1 night

No power at the hotel, no refund.

10

Tracy

28 May 2024

·

Stayed 2 nights

ONE FOR THE BOOKS FOR SURE! Got the room with jacuzzi round bed was definitely worth every penny the area is surrounded with everything you need the property is really clean staff is amazing I will definitely be back 10/10

10

Keana

8 Oct 2024

·

Stayed 1 night

10 out of 10 would recommend to anyone! Property is low key and VERY well maintained. The rooms are renovated and spacious. Quiet and well lit, safety is never questioned here. Staff is generous and readily available with anything you need to make your stay comfortable. With prices like theirs, there really is no better choice in the city of Houston!

6

silvia

9 Jan 2025

·

Stayed 1 night

There was no toilet paper or toiletries in the room. Also, the ice machine did not work.

2

Brianna

16 Oct 2023

·

Stayed 1 night

They don’t serve breakfast. The lobby is locked at all times. It had an unwelcoming atmosphere. The area wasn’t the best either. They don’t have extra deadbolts for the door. Bathroom door was broken, and the mirror was all rusted over. Just not very nice at all.

10

David

15 Jan 2025

·

Stayed 5 nights

I recently stayed for 6 days and had 0 complaints! Clean rooms every day, easy and accessible front desk service, good parking and a 5 minute walk to some every day food. Couldn’t have asked for anything better!!

6

Ritawarren

14 Mar 2023

·

Stayed 4 nights

This hotel doesn't provide free breakfast like the websites state. False advertising. I didnt know you have to check in at the window like a late night convient store. I was not expecting that nor was I ready to read if you lose your hotel card it's $5 to replace it. I will say they clean daily and friendly. If you looking for peace and quite this is not for you. Kids definitely live their with family. If you leave items do not expect to get them back or a courtesy call about them. Would I stay here again I'll pass. Thanks

4

Eduardo

4 May 2024

·

Stayed 1 night

There was nothing Platinum about this place. Micro- Fridge would not cool, the showerhead sprayed water so hard nothing was safe ,the app stated it had 24/7 desk help but no one answers the phone ever, the deadbolt lock was hanging from the doorplate so the door stayed open, but the absolute worst and most despicable thing I have ever encountered anywhere was the tall full body mirrors... I put my fingertip to it and the one above the sink... there was about a 1/4" gap between my finger and its reflection in the mirror above the sink, the full body mirrors were all double-sided with no gap at all between my finger and its reflection. And this was the case in both rooms, I switched rooms because of the lock and sure enough, no gap. Its the worst motel for anyone to pay for. I wouldn't pay a single dollar to stay there ever again. Those mirrors constitute a crime. I will never go back or recommend this place to anyone for anything! DESPICABLE!!!

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms and regular housekeeping. Others report serious issues in some rooms, including smoke odors, pests or mold, missing toiletries, and worn or broken fixtures.

Related guest reviews

6

Aaron

21 Aug 2022

·

Stayed 5 nights

Staff tried but communication was rough. Showers had mold and beds were supported by wooden planks. Rooms were overall clean though, but still felt unsafe in the area.

2

Greg

4 May 2024

·

Stayed 1 night

The room smelled like cigarette/weed smoke despite being a non-smoking room, there was a small roach when I first entered, and the deadbolt lock was broken (only the bottom lock worked).

10

Roman

23 Sept 2024

·

Stayed 1 night

Great clean rooms friendly staff

10

Kendallyn

9 Sept 2024

·

Stayed 2 nights

Great stay; very helpful and kind staff. Room was immaculate. Rooms cleaned regularly. Will definitely be staying here anytime I’m in Houston! Would definitely recommend to anyone on vacation or business, all around just a solid place! Adrian and Irene were the MvP’s of my last minute business trip!

10

Carlos

22 Nov 2024

·

Stayed 1 night

Everything so clean

2

Justin

7 Feb 2025

·

Stayed 6 nights

Requested a non-smoking jacuzzi room in advanced but was given a smoking room upon arrival. The room was filfthy, the bed sheets had burn holes in them and the room looked stiched together as you can see duck tape around the egdes of the mirrors. Moreover, there was burn holes and trash on the back of the bed. The bed was uncomfortable and not even queen sized but listed as a King Room. Dont even get me started on the shower preassure it sucks. The restroom looked as if it were falling apart literally. The lock to the door was broken and the blanket on our bed was like a blanket in a federal prison. Plus, the internet is terrible and doesnt stay connect for more than 5 minutes. I will not be staying here ever again and wish i could get a refund. DO NOT STAY HERE.

10

David

15 Jan 2025

·

Stayed 5 nights

I recently stayed for 6 days and had 0 complaints! Clean rooms every day, easy and accessible front desk service, good parking and a 5 minute walk to some every day food. Couldn’t have asked for anything better!!

10

Carlos

23 Nov 2024

·

Stayed 1 night

Everything is clean a customer service is excellet

10

lorenzo

20 May 2022

·

Stayed 1 night

Nice and clean

10

Mohammad

16 Nov 2024

·

Stayed 1 night

Great experience overall. Very clean

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AI-generated summary based on recent guest reviews

Rooms

Several guests found rooms spacious, comfortable, and in some cases renovated or with special features. Some noted drawbacks such as noise from the parking area and occasional comfort or lighting issues.

Related guest reviews

10

Taaylor

7 Jun 2024

·

Stayed 1 night

It was clean and comfortable but the people hanging outside being loud made it no so comfortable!

10

Tracy

28 May 2024

·

Stayed 2 nights

ONE FOR THE BOOKS FOR SURE! Got the room with jacuzzi round bed was definitely worth every penny the area is surrounded with everything you need the property is really clean staff is amazing I will definitely be back 10/10

10

Stephanie

31 Dec 2024

·

Stayed 2 nights

Great place, staff were SO friendly, easy check in and out process, room was INCREDIBLE. Perfect for my husband and I's getaway ❤️

8

Kierian

10 May 2024

·

Stayed 1 night

It’s a decent place to stay for the price and really has what you need. I think the only thing I didn’t like about the rooms was the lack of lighting but besides that it’s good.

10

Keana

8 Oct 2024

·

Stayed 1 night

10 out of 10 would recommend to anyone! Property is low key and VERY well maintained. The rooms are renovated and spacious. Quiet and well lit, safety is never questioned here. Staff is generous and readily available with anything you need to make your stay comfortable. With prices like theirs, there really is no better choice in the city of Houston!

10

Brad

2 Jun 2024

·

Stayed 1 night

Amazing stay! If you want a great place to stay, here is one! The rooms were big, and very well accommodating. I was amazed by day 2 the whole staff knew me by first name. Highly recommended!

10

Marvin

13 Jan 2025

·

Stayed 1 night

Love the Amazon room.

2

Justin

7 Feb 2025

·

Stayed 6 nights

Requested a non-smoking jacuzzi room in advanced but was given a smoking room upon arrival. The room was filfthy, the bed sheets had burn holes in them and the room looked stiched together as you can see duck tape around the egdes of the mirrors. Moreover, there was burn holes and trash on the back of the bed. The bed was uncomfortable and not even queen sized but listed as a King Room. Dont even get me started on the shower preassure it sucks. The restroom looked as if it were falling apart literally. The lock to the door was broken and the blanket on our bed was like a blanket in a federal prison. Plus, the internet is terrible and doesnt stay connect for more than 5 minutes. I will not be staying here ever again and wish i could get a refund. DO NOT STAY HERE.

10

Talia

18 Apr 2023

·

Stayed 1 night

The owner was super sweet and was very attentive to whatever me and my friends needed, he also gave a few suggestions on where to go visit which was awesome! the room was spacious and had a cute table plus the bathroom was nice too! overall amazing experience and would come back again!

10

Antavia

14 Nov 2024

·

Stayed 1 night

Aj was helpful on checking me in even though my booking didn’t go through the first time. The only complaint I have is some of the people were being loud outside in the parking lot

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, attentive, and helpful, with smooth check-in and personal touches. However, several reviews cite communication problems, unreturned calls, and booking issues.

Related guest reviews

10

Brad

2 Jun 2024

·

Stayed 2 nights

Great experience staying here! I’ve traveled extensively most of my life, and the staff here was amazing. By the second day they knew me by my first name; everyone from the owner to cleaning staff. Would recommend this place to everyone.

2

Stephanie

1 Dec 2024

·

Stayed 2 nights

I left my therapeutic pillow behind and the woman who answered the phone told me to call in the morning. I explained that I was flying out in the morning and needed to connect about it. She then told me to call back in 10 minutes. She never answered the phone. I called repeatedly for an hour. My nieces went to the hotel to get my pillow and they were treated poorly.

10

Jose

12 Dec 2024

·

Stayed 1 night

I liked everything the lady in front desk was helpful getting my tv to work.

10

Stephanie

31 Dec 2024

·

Stayed 2 nights

Great place, staff were SO friendly, easy check in and out process, room was INCREDIBLE. Perfect for my husband and I's getaway ❤️

10

Keana

8 Oct 2024

·

Stayed 1 night

10 out of 10 would recommend to anyone! Property is low key and VERY well maintained. The rooms are renovated and spacious. Quiet and well lit, safety is never questioned here. Staff is generous and readily available with anything you need to make your stay comfortable. With prices like theirs, there really is no better choice in the city of Houston!

4

Jamison

18 Apr 2025

·

Stayed 1 night

My room wasn't reserved when I got there an I had to pay 25$ fee

10

Brad

2 Jun 2024

·

Stayed 1 night

Amazing stay! If you want a great place to stay, here is one! The rooms were big, and very well accommodating. I was amazed by day 2 the whole staff knew me by first name. Highly recommended!

10

Kendallyn

9 Sept 2024

·

Stayed 2 nights

Great stay; very helpful and kind staff. Room was immaculate. Rooms cleaned regularly. Will definitely be staying here anytime I’m in Houston! Would definitely recommend to anyone on vacation or business, all around just a solid place! Adrian and Irene were the MvP’s of my last minute business trip!

10

Antavia

14 Nov 2024

·

Stayed 1 night

Aj was helpful on checking me in even though my booking didn’t go through the first time. The only complaint I have is some of the people were being loud outside in the parking lot

4

Eduardo

4 May 2024

·

Stayed 1 night

There was nothing Platinum about this place. Micro- Fridge would not cool, the showerhead sprayed water so hard nothing was safe ,the app stated it had 24/7 desk help but no one answers the phone ever, the deadbolt lock was hanging from the doorplate so the door stayed open, but the absolute worst and most despicable thing I have ever encountered anywhere was the tall full body mirrors... I put my fingertip to it and the one above the sink... there was about a 1/4" gap between my finger and its reflection in the mirror above the sink, the full body mirrors were all double-sided with no gap at all between my finger and its reflection. And this was the case in both rooms, I switched rooms because of the lock and sure enough, no gap. Its the worst motel for anyone to pay for. I wouldn't pay a single dollar to stay there ever again. Those mirrors constitute a crime. I will never go back or recommend this place to anyone for anything! DESPICABLE!!!

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AI-generated summary based on recent guest reviews

Location

Guests like the proximity to everyday food and say the property feels quiet and well lit, but a few felt the surrounding area was not the best or didn’t feel entirely safe, and noise outside can occur.

Related guest reviews

10

Taaylor

7 Jun 2024

·

Stayed 1 night

It was clean and comfortable but the people hanging outside being loud made it no so comfortable!

10

Tracy

28 May 2024

·

Stayed 2 nights

ONE FOR THE BOOKS FOR SURE! Got the room with jacuzzi round bed was definitely worth every penny the area is surrounded with everything you need the property is really clean staff is amazing I will definitely be back 10/10

6

Aaron

21 Aug 2022

·

Stayed 5 nights

Staff tried but communication was rough. Showers had mold and beds were supported by wooden planks. Rooms were overall clean though, but still felt unsafe in the area.

10

Keana

8 Oct 2024

·

Stayed 1 night

10 out of 10 would recommend to anyone! Property is low key and VERY well maintained. The rooms are renovated and spacious. Quiet and well lit, safety is never questioned here. Staff is generous and readily available with anything you need to make your stay comfortable. With prices like theirs, there really is no better choice in the city of Houston!

2

Brianna

16 Oct 2023

·

Stayed 1 night

They don’t serve breakfast. The lobby is locked at all times. It had an unwelcoming atmosphere. The area wasn’t the best either. They don’t have extra deadbolts for the door. Bathroom door was broken, and the mirror was all rusted over. Just not very nice at all.

10

David

15 Jan 2025

·

Stayed 5 nights

I recently stayed for 6 days and had 0 complaints! Clean rooms every day, easy and accessible front desk service, good parking and a 5 minute walk to some every day food. Couldn’t have asked for anything better!!

6

Ritawarren

14 Mar 2023

·

Stayed 4 nights

This hotel doesn't provide free breakfast like the websites state. False advertising. I didnt know you have to check in at the window like a late night convient store. I was not expecting that nor was I ready to read if you lose your hotel card it's $5 to replace it. I will say they clean daily and friendly. If you looking for peace and quite this is not for you. Kids definitely live their with family. If you leave items do not expect to get them back or a courtesy call about them. Would I stay here again I'll pass. Thanks

10

Antavia

14 Nov 2024

·

Stayed 1 night

Aj was helpful on checking me in even though my booking didn’t go through the first time. The only complaint I have is some of the people were being loud outside in the parking lot

10

DOLORES

26 Nov 2024

·

Stayed 1 night

Very quiet and peaceful

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AI-generated summary based on recent guest reviews

Dining

Reviews consistently report there is no breakfast despite some listings suggesting otherwise. No other on-site dining details are mentioned.

Related guest reviews

2

yang

14 Apr 2024

·

Stayed 2 nights

NO BREAKFAST

2

Brianna

16 Oct 2023

·

Stayed 1 night

They don’t serve breakfast. The lobby is locked at all times. It had an unwelcoming atmosphere. The area wasn’t the best either. They don’t have extra deadbolts for the door. Bathroom door was broken, and the mirror was all rusted over. Just not very nice at all.

6

Ritawarren

14 Mar 2023

·

Stayed 4 nights

This hotel doesn't provide free breakfast like the websites state. False advertising. I didnt know you have to check in at the window like a late night convient store. I was not expecting that nor was I ready to read if you lose your hotel card it's $5 to replace it. I will say they clean daily and friendly. If you looking for peace and quite this is not for you. Kids definitely live their with family. If you leave items do not expect to get them back or a courtesy call about them. Would I stay here again I'll pass. Thanks

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$64
February	US$66
March	US$72
April	US$67
May	US$66
June	US$114
July	US$75
August	US$98
September	US$70
October	US$73
November	US$68
December	US$61

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $61	16 $70	17 $71	18 $72	19 $80
20 $71	21 $71	22 $71	23 $71	24 $71	25 $80	26 $80
27 $71	28 $71	29 $71	30 $71

Su	Mo	Tu	We	Th	Fr	Sa
				1 $71	2 $80	3 $80
4 $71	5 $71	6 $71	7 $71	8 $71	9 $80	10 $80
11 $71	12 $71	13 $74	14 $75	15 $71	16 $80	17 $80
18 $71	19 $71	20 $76	21 $71	22 $71	23 $85	24 $80
25 $71	26 $71	27 $73	28 $76	29 $71	30 $80	31 $80

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed (Jacuzzi)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Americas Best Value Platinum Inn & Suites

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Prices for upcoming dates