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Hampton Inn Houston-Willowbrook Mall - Room

Hampton Inn Houston-Willowbrook Mall

Name: Hampton Inn Houston-Willowbrook Mall
Address: 7645 West FM 1960, Willowbrook, Houston, Texas, United States of America, Houston, Texas, United States of America
Rating: 8

"Delicious food"

"Well located"

"Great pool"

"Clean rooms"

"Great nearby shopping"

"Welcoming staff"

Amenities

Laundry service
Elevator / Lift
Business Center
Safe-Deposit Box
Fitness Facilities
Vending Machines

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Property description

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a vending machine.

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Guest reviews

8

Very good

Based on 554 verified reviews

Who stays here?

Business

38%

Couple

15%

Family

29%

Group

8%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Hampton Inn Houston-Willowbrook Mall, guests highlight a convenient location by Willowbrook Mall and restaurants, friendly staff, and contrast these with frequent complaints about musty odors, dated rooms, and ongoing renovation or maintenance issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Wendy

23 Apr 2026

·

Stayed 1 night

Great

8

Erika

23 Apr 2026

·

Stayed 2 nights

The pool water was super cold, I couldn't enjoy it. It was an indoor pool, aI didn't think it was gonna be so cold. Breakfast was ok, nothing special about it.

4

Cashaè

24 Mar 2026

·

Stayed 2 nights

There is construction going on we weren’t aware of .. the ice machines wasn’t working.. the rooms were a bit dusty and outdated … but the water was hot and the air was working great also they charged a ridiculous amount for the deposit when it wasn’t a updated room or amenities

2

Erika

23 Mar 2026

·

Stayed 2 nights

Mattress had urine on it which soaked through comforter Requested it be cleaned and front desk mentioned they’d get to it. Nothing done in 5 hrs Finally went and had to argue for a room change Unprofessional and rude staff and huge lack of cleanliness

4

Abdul

1 Mar 2026

·

Stayed 2 nights

Room cleaning is only every third day. Place smelled like weed. Broken elevator. Carpet stains everywhere in carpeted area. Bathroom lock didnt work and the door scraped across the floor.

7645 West FM 1960, Willowbrook, Houston, Texas, United States of America

Location

With a stay at Hampton Inn Houston-Willowbrook Mall in Houston (Willowbrook), you'll be steps from Willowbrook Mall and 14 minutes by foot from Houston Methodist Willowbrook Hospital. This hotel is 1.3 mi (2 km) from Aerodrome and 3.3 mi (5.3 km) from Sam Houston Race Park.

Willowbrook Mall(0.1 Miles)

Houston Methodist Willowbrook Hospital(0.8 Miles)

Aerodrome(0.8 Miles)

Bowlero Willowbrook(1.7 Miles)

Champions Golf Club(2.3 Miles)

Mandolin Gardens Park(2.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Hampton Inn Houston-Willowbrook Mall

Amenities

Property description

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Guest reviews

Very good

Who stays here?

What guests think

Location

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Check-in instructions

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Hampton Inn Houston-Willowbrook Mall.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

Have a question?

Similar properties

Hampton Inn Houston-Willowbrook Mall