Name: Houston Marriott North
Address: 255 North Sam Houston Parkway East, Greater Greenspoint, Houston, Texas, United States of America, Houston, Texas, US
Price range: US$87–US$133 per night
Rating: 8.23

What guests think

At Houston Marriott North, travelers frequently praise friendly staff, clean, comfortable rooms, and convenient airport access with a shuttle, while noting drawbacks like elevator outages, occasional maintenance or A/C issues, and a pool area that needs better upkeep.

Several guests liked the on-site restaurant and breakfast, though some found bar service inconsistent and coffee or breakfast not included. Location near IAH is convenient for stopovers, but the surrounding area is described by multiple reviewers as sketchy or not walkable, despite visible parking-lot security. Noise from hallways, parties, or highways, plus sporadic room issues (A/C, TV, fridge, or locks), appear in a minority of stays. Overall, expect a comfortable airport hotel with convenient access to IAH and a few facility and neighborhood caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Visible security patrols and ample parking are appreciated. Recurrent issues include elevator outages/stalls and a pool area that guests describe as dirty or dated.

Related guest reviews

4

Raja

19 May 2025

·

Stayed 1 night

Television was not working. We told the staff at front desk while we went out. We were told it would be fixed. It was not when we returned after 3 hours. Air Conditioner was not functioning as we tried to make the room less cold. We had to stop the A/C. The coffee corner had no dairy creamer. During check out time, the elevator (only one was in service out of 3) stopped working. We had to walk down from the 5th floor. When informed to the front desk there was no apologies rendered or even an enthusiasm shown to get it fixed. My wife, fresh from a major surgery had to walk down for 5 floors. Terrible stay. Will never visit this Marriott again.

10

bradley

21 Feb 2023

·

Stayed 1 night

The staff was very friendly and helpful. The hotel was very clean. There were no vending machines and the hotel shop was not even a shop just had a few things. Nothing around the hotel that you could walk to and the area did not seem very safe.

8

siping

14 Apr 2025

·

Stayed 2 nights

The parking lot is plenty and safe because of the security patrol. The room space is a little small and sound isolation is not good.

8

Katherine

18 Mar 2025

·

Stayed 3 nights

Likes: Hotel was clean and in a good location. Appetizer was tasty. Dislikes: the pool was dirty, no microwave in room.

8

shakiya marlene

21 Jul 2025

·

Stayed 4 nights

I loved the staff they were so informative they were amazing collectively, They definitely need a update to there pool area furniture was definitely outdated and very dirty. The whole pool area needs to be maintenance and it’ll be a great place.

10

Jit

25 Feb 2025

·

Stayed 4 nights

Nice hotel overall. Staff were friendly. Very spacious lobby and great breakfast in the morning. The elevators were a challenge. At times only 1 elevator was working and was a long wait. The hallways on the floors were very cold. Wonderful event rooms and good staff.

4

Tara

8 Feb 2023

·

Stayed 1 night

The people were nice. But lots of miscommunication and frustration about trying to get a shuttle from the airport after 4 calls and no shuttle (almost an hour) my family took an Uber. On the last call we realized I was at the wrong terminal but had never been told to go to a different terminal. Shower handle came off. One elevator stopped working while I was in it. No coffee or bar soap in the room. Yes, disappointing.

6

Lorenzo

21 Dec 2024

·

Stayed 1 night

Got stuck in elevator 6 flor I call front desk elevator went dawn to first flor then open by them self

10

Ann

25 Sept 2024

·

Stayed 2 nights

The onsite security staff were constantly keeping a watchful eye on the property

6

Cristina

6 Jan 2025

·

Stayed 4 nights

Everything was very musty, dimly lit, there were a lot of cleanliness things that were overlooked (soapscum in the shower, tons of dust everywhere, floors felt dirty, remote was sticky) The cleaning staff were super nice and welcoming so I just took it as they have too much work, not that they were entirely neglectful. Ample parking, there was security in the lot 24/7 actively patrolling, which made me feel safe as a solo traveler. The nearby area leaves a lot to be desired, but it's in a business area/near a highway so not the worst! Just not walkable.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews mention clean rooms and public areas, but there are notable exceptions including musty or dusty rooms, dirty bathrooms or linens, and an isolated report of cockroaches.

Related guest reviews

10

Juan

12 Jun 2025

·

Stayed 1 night

This was a last minute stay with the hotel. We found the staff very accommodating. The room was spacious and clean. great view of the city and their breakfast menu was excellent. thank you!

2

Crystal

8 Aug 2023

·

Stayed 2 nights

My room was not clean . Upon arrival I found Hair was on the sink , toilet dirty and stains were I’m my sheets. The housekeeper was rude and condescending My friends room shower was dirty and toilet did not flush Terrible experience We checked out and went to another hotel

10

Jamye

9 Mar 2025

·

Stayed 1 night

The property was very clean and the staff were friendly and very accommodating. I will definitely be back.

10

Quacy

9 Nov 2025

·

Stayed 2 nights

Rooms were nice and clean and bed was comfortable.

10

Dominique

26 Mar 2023

·

Stayed 1 night

Very clean easy check in nice staff beautiful inside huge rooms

10

Brett

30 Oct 2024

·

Stayed 2 nights

There were not enough stars to honor the staff, they were superb, very professional and friendly. The hotel smelled great and was extremely clean, full size showers which is very nice. I’ll definitely be staying at this property in the future.

10

Elizabeth

25 Mar 2024

·

Stayed 2 nights

It was a pleasant stay. The bed and bedding were very comfy, the restroom was a little dirty when we got there, but usually I sanitize it anyways.

2

Julianna

14 Sept 2024

·

Stayed 2 nights

One thing at this hotel, the first room I got had cockroaches coming out of the refrigerator and then they took me to a second room and that had blood and hair on the telephone. The customer service was good. The gentleman refund us our night and gave us drink and food vouchers, but overall the cleanliness was terrible.

6

Cristina

6 Jan 2025

·

Stayed 4 nights

Everything was very musty, dimly lit, there were a lot of cleanliness things that were overlooked (soapscum in the shower, tons of dust everywhere, floors felt dirty, remote was sticky) The cleaning staff were super nice and welcoming so I just took it as they have too much work, not that they were entirely neglectful. Ample parking, there was security in the lot 24/7 actively patrolling, which made me feel safe as a solo traveler. The nearby area leaves a lot to be desired, but it's in a business area/near a highway so not the worst! Just not walkable.

10

Mariella

27 Jan 2024

·

Stayed 1 night

Great stay, clean hotel

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often comfortable and recently updated, with some spacious layouts and views. Recurring downsides include weak A/C, hallway or highway noise, occasional device failures (TV/fridge), and the lack of in-room microwaves.

Related guest reviews

4

Raja

19 May 2025

·

Stayed 1 night

Television was not working. We told the staff at front desk while we went out. We were told it would be fixed. It was not when we returned after 3 hours. Air Conditioner was not functioning as we tried to make the room less cold. We had to stop the A/C. The coffee corner had no dairy creamer. During check out time, the elevator (only one was in service out of 3) stopped working. We had to walk down from the 5th floor. When informed to the front desk there was no apologies rendered or even an enthusiasm shown to get it fixed. My wife, fresh from a major surgery had to walk down for 5 floors. Terrible stay. Will never visit this Marriott again.

10

Juan

12 Jun 2025

·

Stayed 1 night

This was a last minute stay with the hotel. We found the staff very accommodating. The room was spacious and clean. great view of the city and their breakfast menu was excellent. thank you!

8

Alyssa

21 Jun 2023

·

Stayed 4 nights

Clean room with comfortable bed. Didn't like that there was no microwave in the room especially for how much the rooms were. They do have a community microwave on each floor but ours was pretty gross most of the time. They charge in the mornings for a tiny crappy cup of coffee in the lobby/bar area.

4

Salvatore

31 Mar 2025

·

Stayed 3 nights

Don't expect to sleep at night, constant parting and doors slamming, finally was able to fall asleep at 4:30, am worst stay of my life

4

Lois

1 Dec 2024

·

Stayed 1 night

Fridge did not work.

10

Carla

22 Jan 2025

·

Stayed 1 night

Grateful to find this gem. The hotel was clearly recently renovated and the rooms were beautiful. The bed was comfortable, everything was clean, and quiet. Great stay-cation.

8

siping

14 Apr 2025

·

Stayed 2 nights

The parking lot is plenty and safe because of the security patrol. The room space is a little small and sound isolation is not good.

10

Quacy

9 Nov 2025

·

Stayed 2 nights

Rooms were nice and clean and bed was comfortable.

10

Andrew

20 Apr 2023

·

Stayed 2 nights

The staff were excellent and the rooms are nicely renovated and clean.

8

Sheldon

27 Jan 2023

·

Stayed 2 nights

Property was clean, staff all very friendly. Food and beverage choices were nice as well. Downside was the highway noise while trying to sleep. Unfortunately my room overlooked the freeway. Next time I would request to stay on opposite of the hotel.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating, and helpful across the hotel. However, a minority report rude or unhelpful check-in, miscommunication about the shuttle, and limited follow-through on maintenance requests.

Related guest reviews

4

Raja

19 May 2025

·

Stayed 1 night

Television was not working. We told the staff at front desk while we went out. We were told it would be fixed. It was not when we returned after 3 hours. Air Conditioner was not functioning as we tried to make the room less cold. We had to stop the A/C. The coffee corner had no dairy creamer. During check out time, the elevator (only one was in service out of 3) stopped working. We had to walk down from the 5th floor. When informed to the front desk there was no apologies rendered or even an enthusiasm shown to get it fixed. My wife, fresh from a major surgery had to walk down for 5 floors. Terrible stay. Will never visit this Marriott again.

10

Juan

12 Jun 2025

·

Stayed 1 night

This was a last minute stay with the hotel. We found the staff very accommodating. The room was spacious and clean. great view of the city and their breakfast menu was excellent. thank you!

10

Reginal

4 Jul 2025

·

Stayed 1 night

Staff were amazing!

8

Richard

18 Dec 2024

·

Stayed 2 nights

I was very pleased with bartender Francisco, he was friendly and attentive. Great conversation and made me feel welcome. Didn't receive the same service from the other bartender, felt like if I was not a regular small talk was not an option. Morning crew was great, I was waiting in the lobby for a co worker. It was a Marriot workers birthday on 12/12. and I could feel the love between them and it was awesome to see it from the outside looking in. They approached me and ask if I was doing ok and if I needed anything? A coffee? I travel a lot and that's never happened.

8

Mark

17 Apr 2024

·

Stayed 1 night

I called the day before inquiring about the airport shuttle and was told that I can get on it at IAH Terminal B door 103 or Terminal A door 115. When I got there we landed at Terminal C, so I went to the Terminal B door 103 following the signs for hotel pick up. After 40 mins I called this hotel and was told that they only pick up at Terminal A door 115, because of the construction. I was upset, because I call the day before and was given the pervious stated information. Otherwise the hotel was nice. There was a security car sitting at the front entrance with it's blue light flashing all night. Not sure how safe it is if with this.

10

Ardyce

16 May 2025

·

Stayed 1 night

Staff very friendly and helpful

10

Brett

30 Oct 2024

·

Stayed 2 nights

There were not enough stars to honor the staff, they were superb, very professional and friendly. The hotel smelled great and was extremely clean, full size showers which is very nice. I’ll definitely be staying at this property in the future.

8

Jaremy

27 Dec 2024

·

Stayed 3 nights

Surrounding area is sketchy - drivers will tell you not to wonder around. Front desk service was good. Dining/Bar service was horrible. Bartenders were not getting along, staff was short with everyone. Was told my order was not placed to-go, but they could probably bring some boxes after the food gets dropped off. I believe United Airlines has two bus load of employees going through training. They have taken over the hotel for 7 weeks.

4

Stefano

26 Sept 2024

·

Stayed 1 night

The staff was not kind. I was checking out of the hospital and there was an issue with my reservation and they didnt even help me with it. Dont come to this hotel!

2

John

5 Dec 2024

·

Stayed 1 night

I had a very rude and uncomfortable experience while checking in to the hotel. Enough so to tell the clerk id rather just go elsewhere. I consider myself a respectful and well mannered, kind, gentleman. We all have our bad days and personal lives. I say this now as I wish to offer, respectfully, that I do not wish to discredit this place or its employees. The level of customer service drawn simply from the kindness of a welcome Check in is a very small yet most valuable interaction in the business.

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AI-generated summary based on recent guest reviews

Location

Convenient for IAH travelers with a shuttle. Several guests describe the surrounding area as sketchy or not walkable, though on-site security patrols helped some feel safer.

Related guest reviews

10

Erica

2 Apr 2025

·

Stayed 2 nights

Close to airport

10

Allison

14 Oct 2024

·

Stayed 1 night

Convenient to the airport. On site restaurant

6

Alexandra

16 Feb 2025

·

Stayed 1 night

Just looks like a very run down area of town and nothing close by unless you drive -

10

Stephen

8 Dec 2022

·

Stayed 19,327 nights

Hotel was very clean and quiet and offered the perfect overnight stay near the airport for my early am flight. And at an affordable price.

8

Mark

17 Apr 2024

·

Stayed 1 night

I called the day before inquiring about the airport shuttle and was told that I can get on it at IAH Terminal B door 103 or Terminal A door 115. When I got there we landed at Terminal C, so I went to the Terminal B door 103 following the signs for hotel pick up. After 40 mins I called this hotel and was told that they only pick up at Terminal A door 115, because of the construction. I was upset, because I call the day before and was given the pervious stated information. Otherwise the hotel was nice. There was a security car sitting at the front entrance with it's blue light flashing all night. Not sure how safe it is if with this.

10

A

30 Aug 2024

·

Stayed 1 night

Great location near airport, property in good condition, excellent service, and easy parking.

10

James

2 Jan 2025

·

Stayed 2 nights

Property was great, staff was great, area feels unsafe.

8

Jaremy

27 Dec 2024

·

Stayed 3 nights

Surrounding area is sketchy - drivers will tell you not to wonder around. Front desk service was good. Dining/Bar service was horrible. Bartenders were not getting along, staff was short with everyone. Was told my order was not placed to-go, but they could probably bring some boxes after the food gets dropped off. I believe United Airlines has two bus load of employees going through training. They have taken over the hotel for 7 weeks.

10

Shirley

29 Jul 2024

·

Stayed 1 night

Close to airport and transportation to and from. Rooms great and food and drinks a plus.

6

Cristina

6 Jan 2025

·

Stayed 4 nights

Everything was very musty, dimly lit, there were a lot of cleanliness things that were overlooked (soapscum in the shower, tons of dust everywhere, floors felt dirty, remote was sticky) The cleaning staff were super nice and welcoming so I just took it as they have too much work, not that they were entirely neglectful. Ample parking, there was security in the lot 24/7 actively patrolling, which made me feel safe as a solo traveler. The nearby area leaves a lot to be desired, but it's in a business area/near a highway so not the worst! Just not walkable.

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AI-generated summary based on recent guest reviews

Dining

Many guests enjoyed the on-site restaurant and breakfast, with several calling out tasty food. Others reported inconsistent or unfriendly bar service, limited late-night options, extra charges for coffee or breakfast, and prices that felt high.

Related guest reviews

10

Juan

12 Jun 2025

·

Stayed 1 night

This was a last minute stay with the hotel. We found the staff very accommodating. The room was spacious and clean. great view of the city and their breakfast menu was excellent. thank you!

8

Alyssa

21 Jun 2023

·

Stayed 4 nights

Clean room with comfortable bed. Didn't like that there was no microwave in the room especially for how much the rooms were. They do have a community microwave on each floor but ours was pretty gross most of the time. They charge in the mornings for a tiny crappy cup of coffee in the lobby/bar area.

8

Laura

21 Sept 2024

·

Stayed 1 night

It was great for an overnight stay in between flights. Good food at the restaurant. Great staff.

10

Asya

4 Jan 2025

·

Stayed 3 nights

Staff was nice specifically Tangie, she helped me link my reservation to my Bonvoy Account. Room service was also amazing and food was delivered in a timely manner (20-30 min after ordering).

2

Joe

2 Jun 2023

·

Stayed 1 night

The property is run down and lots of areas are fallen apart. The bar is extremely over priced and a huge disappointment and it’s located in a bad area of town which limits where you can park. The front desk persons were nice and friendly.

8

Mary

29 Jul 2025

·

Stayed 1 night

DEN restaurant was excellent. Services, foods and drinks are excellent. THE ONLY THING I WANT TO SAY IS SHOULD INCLUDE BREAKFAST LIKE THE OTHER.

8

Jaremy

27 Dec 2024

·

Stayed 3 nights

Surrounding area is sketchy - drivers will tell you not to wonder around. Front desk service was good. Dining/Bar service was horrible. Bartenders were not getting along, staff was short with everyone. Was told my order was not placed to-go, but they could probably bring some boxes after the food gets dropped off. I believe United Airlines has two bus load of employees going through training. They have taken over the hotel for 7 weeks.

8

Graeme

12 Dec 2024

·

Stayed 1 night

overnight connection at Houston airport. We had a very nice room at an attractive price. Shuttle service good (30 minute interval) Lounge/restaurant was loud on the night we were there.

4

Rhonda

15 Apr 2023

·

Stayed 1 night

Upon arrival, we waited to check in for 3-4 minutes while staff was behind the wall messing around laughing etc. when someone finally came out they couldn’t comprehend that the room had already been paid for and was trying to charge me again. I showed the receipt multiple times with the reservation number. Finally got to the room. The bed and set up was nice. Noticed our door lock was loose so door wouldn’t close properly. It took about 9 hours to cool the room down four degrees. They put us near the stairs and the door slams so loud all day and night. There was one coffee pod in the room and they wouldn’t give us a second one and told us coffee was $3 for a little cup. Kinda ridiculous, it’s cheap coffee. Lol Good things. Nice bed and pillows. Pretty clean and nice hotel with lots of potential. Nice bar and restaurant. We ordered a lot of food from from service and everything tasted great and got to us pretty quickly. The area was pretty with lots of trees and green. Quiet around the hotel Need better check in staff. It sets a mood that hard to recover and if they aren’t professional it’s a no go from us in the future.

8

Rose

5 Feb 2023

·

Stayed 1 night

Quick overnight for travel. Shuttle was fine and helpful. We knew to order ahead from hotel restaurant due to closing at 10pm and no room service either. Would have been great if the kitchen could have made a grilled cheese sandwich for the vegeatarian. Oh well.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$132
February	US$145
March	US$165
April	US$148
May	US$146
June	US$210
July	US$153
August	US$139
September	US$139
October	US$140
November	US$135
December	US$131

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $133	17 $120	18 $117	19 $109
20 $100	21 $94	22 $107	23 $113	24 $119	25 $94	26 $94
27 $94	28 $100	29 $106	30 $101

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $87	3 $87
4 $93	5 $96	6 $102	7 $103	8 $94	9 $90	10 $90
11 $91	12 $94	13 $106	14 $108	15 $98	16 $90	17 $90
18 $90	19 $96	20 $107	21 $109	22 $95	23 $90	24 $90
25 $91	26 $99	27 $110	28 $107	29 $94	30 $96	31 $90

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 1 Queen Bed

Room, 1 King Bed (Mobility Hearing Access, Transf Shower)

Room, 1 King Bed

Room, 2 Double Beds (Hearing Accessible)

Room, 2 Double Beds

Room, 1 King Bed (Hearing Accessible)

Room, 2 Double Beds (Mobility Hearing Access, Transf Shower)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Houston Marriott North

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Prices for upcoming dates