Name: Red Roof Inn PLUS+ Houston - Energy Corridor
Address: 15701 Park Ten Place, Addicks, Houston, Texas, United States of America, Houston, Texas, US
Price range: US$50–US$55 per night
Rating: 6.73

What guests think

Reviews for Red Roof Inn PLUS+ Houston - Energy Corridor highlight budget-friendly rates and occasional helpful staff, alongside significant maintenance and cleanliness shortcomings that affect comfort, reliability, and overall experience across multiple stays.

Guests repeatedly mention broken elevators, recurring hot-water outages, and pest issues with roaches and other bugs. Service feedback is mixed: some praise friendly, accommodating front-desk staff and managers, while others report rude interactions, unresolved complaints, and deposit or refund disputes. Rooms feel worn with spotty WiFi, freeway or hallway noise, and inconsistent in-room amenities such as missing fridges or microwaves. Expect a very basic, low-cost stay with notable trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevator frequently out of service and hot water outages reported on multiple days; some guests also noted ice machine or lobby restroom issues.

Related guest reviews

4

Marcelino

3 Aug 2025

·

Stayed 1 night

Pillows dirty and Elevator no working

4

Tina

21 Jan 2023

·

Only ice machine was a small portable in the lobby. No microwave or refrigerator in the room. Had to be keyed into my room because the electric lock would not unlock even with staff key. Check in clerk gave me a parking pass for security. Night clerk stated that no security on property.

4

Doreen

31 Mar 2025

·

Stayed 1 night

Elevator was broken and that was not disclosed prior to booking. We had to carry our bag up two flights of stairs with dog poop on them.

2

James

26 Apr 2025

·

Stayed 1 night

The whole facility had no hot water Friday and Saturday, as mentioned by staff at check in. But travel 8 hrs and prepaid via Expedia - too late to go room hunting. Then found the elevator (one) was out both days. Strange mix of odd people sitting in stairwells and hallways.I was not directly accosted, but felt very uncomfortable.

8

Michael

27 Jul 2025

·

Stayed 1 night

the property was in good condition they had issues with elevator and ice machine on my visit

6

Aaron

11 Apr 2025

·

Stayed 4 nights

The elevator did not work . And I had to climb . Which is humiliating and so much traffic. I am hurting..

2

Julia

6 Jul 2025

·

Stayed 1 night

TLDR: Click the back button as fast as you can & book a different place. I was only here for 40 minutes, about 3 of which were in the room. At arrival, 2 groups were in front of us. Both were complaining to an obviously overworked employee. While waiting over 30 minutes to check in, we were "entertained" by the rhythm of an elevator door opening & shutting every few seconds. That was located near a door to the lobby that was not functioning per the note taped to it. Red flags 1 & 2. A 3rd group came in and told me they checked into a room that did not have any toilet paper at all. Wonderful. Red flag 3. When it was finally our turn, I asked how long the elevator door had been malfunctioning. "About a year," she said. To which my intuition replied, "RUN!" Red flag 4. We were given a room on the 3rd floor with no elevator & lots of bags. We brought the 1st group up & hubby went back down to the car. I looked around & found 5 dead German cockroaches & 1 dead American cockroach (yes, I know the difference) plus 2 cockroach eggs. Red flag 5 & final straw. I called hubby who went to the front desk. I came down with the bags. Employee called offsite manager who verbally agreed to get us a refund through Travelocity. We checked out immediately & I called Travelocity who said they would take care of it. The motel refuses to answer Travelocity's calls or submit the refund that they promised us. RUN! DO NOT WALK! This place is a dirty cesspool of liars & should be shut down.

4

Eric

11 Aug 2024

·

Stayed 1 night

It’s just not great. No lock on the doors other than the mechanical locks for the key card, I imagine that’s because of the clientele staying there. Cosmetically the rooms look good, but the new coat of paint they put on the property does not cover the absolutely filthy bathrooms. Speaking of bathrooms, there is no hot water. Which is just not fun. I understand it’s cheap, but good God guys, When did staying in hotels get this bad? When did this become the standard?

2

roteavia

30 Sept 2024

·

Stayed 2 nights

1. There was no hot water. 2. No wifi. 3. The halls smelled like spoiled Chinese food and dirty dogs. 4. The room looked like a dorm room when you first move in. This place used to be really nice but they just let it go.

6

Tokunbo

21 Apr 2025

·

The rooms were clean and met my needs. The issue I had with this hotel was that the toilet in the lobby was out of Commission and the Elevator was out of Commission and it was obvious that based on the signs they had on both, these things had been down for a long time. I was actually there when a guest came in looking at using the toilet in a desperate rush and they had to run out to go find another place. I had a guest with a Walker and they had to climb the stairs because the elevator was out. Apart from the cleanliness of my room, I don't have good things to say about the hotel. The owner needs to spend money to maintain it

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Cleanliness

Many reviews cite roaches, insects, stained bedding, and strong odors; common areas and bathrooms are often described as dirty or musty. A few guests reported clean rooms.

Related guest reviews

2

Teisha

8 Aug 2023

·

Stayed 2 nights

ROACHES! **OWNERS SHOULD BE ASHAMED OF THEMSELVES. This place would FAIL INSPECTIONS and should be shut down for improvements!!** I wasn’t expecting the best for the price, but I don’t think I’m expecting too much by assuming my room would be roach-free. There was a dead roach on the floor when we walked in. And my whole 2-day stay, I was greeted by roaches when I went to the bathroom. At night, when the lights were off I noticed a 1/2 inch gap between the front door and the floor. To my horror, I could see about 3 roaches moving into my room from the light outside. I killed them and put a towel under the door to block them and give myself peace of mind. These were not the cockroaches that travel alone. It’s the kind that live by 1000s and reproduce like crazy in the walls. Additionally, the tub was so gross with mildew stains. Hairs were in the microwave, AC was shotty, and the hall and rooms smelled like smoke. I requested a new room because of this but that room smelled like smoke too and the front desk rep said “maybe it’s something they clean with?”. She was nice and accommodating, but not much she could do with the property being garbage. I should of spent $20 more a night for better options. the first room I had included A plush comforter blanket. The room I moved to only had a thin sheet and a cheap, thin decorative sheet that went on top. NO COMFORTER. I asked for one but only some rooms have it. I paid for a “DELUXE” room!!

2

Thaddeus

2 Aug 2024

·

Stayed 2 nights

Room was very dirty and filled with foul odour.

2

Loany

31 Aug 2024

·

Stayed 2 nights

Sketchy hotel, elevator looked beat up, weird people hanging outside the hotel felt like I was in the projects for a second, we were put in the third floor and the second the elevator doors open the stench of cigarettes hit your nose. Now for the room it just smelled moist/humid goes away after a while but if you leave and come back in the smell is definitely still there. Covers were dirty on the bed and even had cigarette burns on them. Avoid this place like the plague!

2

Danielle

6 Sept 2023

·

Stayed 2 nights

We walked in and the room smelled great. I thought everything was okay until I opened the bathroom door. There was a family of roaches all over the place. Went to the front desk, they told me they might be able to give me one night refund of my TWO night stay. I wasnt satisfied with that and was told to contact expedia. They said they would try to get the refund. Its now two days later and they couldnt get ahold of anyone so im pretty much SOL on any return. I was just expected to stay in the room with the roaches. Disgusting .

2

Alma

20 Jul 2025

·

Stayed 1 night

First of all, had a deposit I was unaware. The elevator was broken, and I was on the second floor with someone on a cane. Moved a chair roaches came out , roaches were in the bathroom and in drawers. This place need to de fumigated. I was told I would get my deposit once I checked out. Have not received that yet. I checked out at 8am it is now 3pm. Took my friend in a birthday weekend, she had never stayed in a hotel .worst hotel ever I wil not stay here again or send anyone.

2

Amber

26 Aug 2025

·

Stayed 1 night

Rooms were overrun with cockroaches. Some of the cockroaches were huge and as big as an eraser. Unless they do a total revamp, I would stay elsewhere

2

Kelly

2 Jan 2023

·

Stayed 1 night

The rooms and hallways had cockroaches everywhere!!!! The water for the bathroom was pouring yellow dirty water out! They didn’t even have a option to fix the problem.

2

Joseph

15 Jul 2023

·

Stayed 3 nights

Pictures looked better online. When we arrived my wife found hairs in the bed and everything felt very dirty. Area was questionable and could smell marijuana as soon as we opened our room door to outside. We left the same day....

2

Emmanuel

26 Jul 2024

·

Stayed 7 nights

The room had so many roaches , no cleaning, not worth a stay. Hotel also refused refund. Done getting hotel through Hotels.com

2

Paige

2 Dec 2023

·

Stayed 1 night

The curtain had holes. There were several spots of something mysterious on the floor. No light in bathroom. The sprinkler was propped up with toilet paper. The room smelled musty/moldy.

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Rooms

Rooms are worn and basic, with inconsistent in-room amenities (some lack fridge or microwave) and spotty or nonfunctional WiFi. Noise from the freeway or other guests and occasional AC problems affected comfort; a few found rooms spacious or comfortable.

Related guest reviews

10

Walter

21 Jul 2024

·

Stayed 2 nights

Very spacious room. Very nice desk clerk Dana and good value.

6

Kelly

13 Jul 2024

·

Stayed 1 night

It had good A/C and a big tv.

6

Olanrewaju

1 Oct 2024

·

Stayed 2 nights

WiFi didn’t work, change of towels not flexible but affordable in terms of price

4

**_***

24 Jun 2025

·

Stayed 1 night

Air condition is not working and making lot of noise

6

Joseph

22 Sept 2025

·

Stayed 1 night

The room was ok, near the highway so lots of noise from the freeway. The room had a musty smell. The screws for the toilet were very loose and reported. It felt like the seat could slip off with you on it. The faucet was very loose as well and would shift when you turned the water on and off. Both items were reported. We only stayed one night so I hope they are fixed before the next guest.

4

Sherine

8 Nov 2023

·

Certain rooms don’t come with a microwave (never heard that before) and the toilet lid had something nasty and sticky on top!! So disgusting!

6

Jimmy

22 Jul 2025

·

Stayed 1 night

Booked the "Superior room " that should of had premium bedding , when checking in was told by front staff that this hotel doesn't offer a different bedding or mattress like the other red roofs, all the same old bed

4

Tramane

9 Jul 2025

·

Stayed 1 night

The room did not have a phone to contact front desk. There was some type of bug that was flying around and the bed was not super comfortable.

2

Joseph

7 Jul 2025

·

Stayed 2 nights

Refrigerator was removed from the room and we were not made aware. There was just an empty space in the dresser by the microwave. There was no telephone in the room for safety. The toilet continue to get clogged and maintenance brought us a horrible plunger smoke alarm kept chirping elevator out of order we were told by the front desk that the Wi-Fi only works on one side of the building. It was spotty light above. The sink was an exposed lightbulb shower floor was severely rusted, one sheet and one duvet cover, no blankets only three pillows doors in room were warped and hard to shut all TV in room and only worked half the time only one stand for a king size bed broken down car in parking lot. The front desk staff was very rude and never at the desk. The front desk person was cleaning rooms while she should’ve been working the front desk. Overall, our review of this property is very poor. The property should be inspected by the owner and/or corporate should take a picture of the finger We will never stay at a red roof Inn again.

8

Mayra

5 Nov 2023

·

Stayed 1 night

Location was convenient for us. The only thing was that there was no refrigerator in the room, it could’ve been cleaner, and we had no chair to sit down. We tried to upgrade to another room but it was too late and there was no other room available.

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Service

Service is inconsistent: several guests praise friendly, helpful front-desk staff and managers, while many report rude interactions, poor follow-up, and deposit or refund disputes; overbooking also occurred.

Related guest reviews

8

Lydell

8 Jul 2024

·

Stayed 3 nights

The room was average (I believe it was advertised as a superior room). The location was near all the entertainment (movies, shopping, eating). What stood out the most was the service. My check in was easy. The person who checked me was personable and suggested places to. But the standout was the Mgr (owner?) My trip was ending on the day hurricane Beryl would hit Houston. After bringing some of my travel concerns to the Mgr she offered to extend my stay, at no extra cost. She was very concerned, and empathetic. I really appreciated that. The Inn overall rates a 2 in my book but the staff makes it a 5 That gesture was a great humani

4

Andreas

6 Jan 2025

·

Stayed 1 night

After staying here for just one night, I can easily say this is a 2 star hotel. Unfortunately from the moment my family and I arrived it was inconvenience after inconvenience. Elevator wasn't working, one of our beds had no sheets, no shampoo in the bathroom, and the wifi didn't even work. Anything related to bedding (extra pillows, sheets, etc) weren't available until morning which defeats the purpose of being a hotel. At least our truck was still there when we checked out. For $70 a night, I feel like we payed way too much for bare bones accomodations. If you just need somewhere to stay the night and that's it, Red Roof might be an option for you. Otherwise would avoid.

10

Kara

23 Apr 2024

·

Stayed 1 night

Awesome experience. Dana's delightful disposition and hospitality driven mentality made our stay 5 star when it was not expected. Highly effective at her job and driven by a determination to make each guests stay superb. Thanks!!!

2

todd

25 Nov 2023

·

Stayed 1 night

Morning shift front desk lady needs to find another job. Talks to people like they are beneath her and she is the one that comes across as lazy and not caring about the hospitality part of her job. is lazy. She chooses to work there, we chose to find a good rate for whatever reason we wannt to. I will write a letter to the ownership about actions and it was with mulitple guests.

4

Naomi

25 Feb 2025

·

Stayed 2 nights

The hotel is dirty, the staff is not friendly, the beds are very uncomfortable. When my partner brought his concerns to the staff and manager we were treated like we were just complaining. We checked out a day earlier than planned, and still have not received any money back for the nights we booked on advance. Complimentary coffee, is less then normal. Nothing plus about this hotel.

2

Francisco

12 Jul 2025

·

Stayed 1 night

Worst experience ever. Didn’t sleep all night due to the prank calls. Someone kept calling and acting like phone repairman to leave the phone off the hook. They were wanting to listen to anything going on in the room. I asked the people at the front desk and they said I wasn’t the first one they w done that to. I’ve already made a complaint and nothing.

2

Jeremy

5 Jan 2024

·

Stayed 1 night

It was horrible they had an attitude and still haven’t gave me my deposit back..

2

Clyde

11 Jul 2024

·

Stayed 1 night

Hotel was over booked by 80 according to staff that thought it was funny. That people were left stranded in the middle of the night without anywhere to go. Was not able to stay and was turned away. So this was a nightmare that i will never forget.

2

Tiffany

7 May 2023

·

Stayed 1 night

Awful, I used to come here often because I’ve had no issues matter fact I’ve never had a negative review for a hotel until now, then to top it off my deposit, which was the last of my money says it was pending because you’re supposed to get it back if there’s no damages and after no damages They decided they wanted to pull it and not give it back so I now have had to call the bank, and at this point it was a fraudulent charge, took plenty of pictures of how the room was not clean that I was discussing and took a video of them, allowing people to come back from partying, and be loud and keep myself and my child up, the cat on the side of the bathtub is someone else’s trash that was there before us that they didn’t pick up. The refrigerator that was there before because I’ve stayed here. Many times was missing no microwave literally nothing to keep any drinks or food good. Then was too lazy to accommodate me and move me to the rooms that I normally stay in which is the inside part, even after I said, that I have trauma from recently getting broken into from the outside rooms. But I guess moving rooms to make my child and I am more comfortable and safe feeling it was too much because they would have to clean the room that they already didn’t clean. It was a mess when we went in.

8

Destin

15 Aug 2024

·

Stayed 7 nights

The General Manager should be managing a large scale Marriott or a Hilton Hotel. Brandy is extremely professional and know how to handle guest. Inspite of the norm of balancing a hotel, she don’t wear it on her face or take it out on the guest. I applaud this lady to the utmost. Front desk staff was nice as well.

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AI-generated summary based on recent guest reviews

Location

Convenient to West Houston/Energy Corridor and highways; some guests felt safe, while others reported loitering and an uneasy atmosphere.

Related guest reviews

8

Lydell

8 Jul 2024

·

Stayed 3 nights

The room was average (I believe it was advertised as a superior room). The location was near all the entertainment (movies, shopping, eating). What stood out the most was the service. My check in was easy. The person who checked me was personable and suggested places to. But the standout was the Mgr (owner?) My trip was ending on the day hurricane Beryl would hit Houston. After bringing some of my travel concerns to the Mgr she offered to extend my stay, at no extra cost. She was very concerned, and empathetic. I really appreciated that. The Inn overall rates a 2 in my book but the staff makes it a 5 That gesture was a great humani

4

Diamond

31 Dec 2024

·

Stayed 3 nights

The motel looked like a creepy motel from a movie. I didn’t feel safe at all, but they did have security circulating around, so I guess that made me feel a little better. But I slept with all my luggage and baggage pushed against the door. The rooms that are on the pictures. Don’t look like the pictures at all the bathtub was filthy. It was dirty out five stars I will write these two stars, the hotel staff was nice and friendly. Book here as a last resort in my opinion. also, the hotel rate was way more than it needed to be due to the properties, appeal and cleanliness. Those rooms shouldn’t go more than $30 a day. The rooms are overpriced for what you get. In the location is only by waffle House nothing conveniently was around there.

6

Joseph

22 Sept 2025

·

Stayed 1 night

The room was ok, near the highway so lots of noise from the freeway. The room had a musty smell. The screws for the toilet were very loose and reported. It felt like the seat could slip off with you on it. The faucet was very loose as well and would shift when you turned the water on and off. Both items were reported. We only stayed one night so I hope they are fixed before the next guest.

10

Kenneth

17 Dec 2024

·

Stayed 1 night

Convenience

8

Cesar

29 Oct 2024

·

Stayed 1 night

convenient location for the price

10

Allen

27 Aug 2024

·

Stayed 2 nights

The area felt safe and the staff were very friendly

8

Cesar

6 Sept 2024

·

Stayed 1 night

nice hotel for a quick stay in West houston

2

Martha

26 Dec 2024

·

Stayed 1 night

People standing outside from the rooms and walking around the property and I feel unsafe never staying in that Hotel, I don’t recommend for a decent people

2

Martha

26 Dec 2024

·

Stayed 1 night

People standing out from the doors and weird man’s walking around property like sales something, I don’t recommended for a decent people

6

German

10 Jun 2024

·

Stayed 2 nights

The parking lot is dark

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Dining

Not enough information in reviews.

Related guest reviews

8

Helen

3 May 2023

·

Stayed 1 night

Very nice for the price. Clean and comfortable. Beautiful area for walking dogs! Only negatives: no in-room coffee maker and the bedspread is little more than a sheet and no blankets were in the room.

4

Naomi

25 Feb 2025

·

Stayed 2 nights

The hotel is dirty, the staff is not friendly, the beds are very uncomfortable. When my partner brought his concerns to the staff and manager we were treated like we were just complaining. We checked out a day earlier than planned, and still have not received any money back for the nights we booked on advance. Complimentary coffee, is less then normal. Nothing plus about this hotel.

10

Joseph

25 Nov 2025

·

Stayed 1 night

Great prices. Had coffee. Staff was friendly and accommodating. I’ve had to stay at a few days different motels lately and this one was the best for sure.

6

Norberto

8 Jun 2024

·

Stayed 1 night

Coffee maker broken and roaches in room

4

Sarah

14 Jul 2023

·

Stayed 5 nights

Did not get the room I booked. No pots, pans, or dishes in the kitchen.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$51
February	US$53
March	US$61
April	US$53
May	US$54
June	US$79
July	US$59
August	US$52
September	US$50
October	US$49
November	US$47
December	US$47

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $55	16 $50	17 $50	18 $55	19 $55
20 $50	21 $50	22 $50	23 $50	24 $50	25 $55	26 $55
27 $50	28 $50	29 $50	30 $50

Su	Mo	Tu	We	Th	Fr	Sa
				1 $52	2 $54	3 $54
4 $52	5 $52	6 $52	7 $52	8 $52	9 $54	10 $54
11 $52	12 $52	13 $52	14 $52	15 $52	16 $54	17 $54
18 $52	19 $52	20 $52	21 $52	22 $52	23 $54	24 $54
25 $52	26 $52	27 $52	28 $52	29 $52	30 $54	31 $54

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed ()

Standard Room, 1 Queen Bed (Larger, )

Superior Room, 1 King Bed, Accessible ()

Deluxe Room, 2 Queen Beds ()

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower, )

Standard Room, 2 Queen Beds ()

Superior Room, 1 King Bed ()

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Red Roof Inn PLUS+ Houston - Energy Corridor

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Prices for upcoming dates