Name: Residence Inn Houston Downtown/Convention Center
Address: 904 Dallas Street, Houston Central Business District, Houston, Texas, United States of America, Houston, Harris County, US
Price range: US$128–US$285 per night
Rating: 8.1

What guests think

At Residence Inn Houston Downtown/Convention Center, travelers consistently praise the friendly staff, central downtown location near major venues and transit, and a complimentary breakfast that many enjoy for convenience when staying for business, events, or short city visits.

Rooms are frequently described as very spacious with full kitchens and comfortable beds, and some mention pleasant views. Cleanliness is usually solid but inconsistent, with a few reports of missed spots or pests, and the downtown area has visible homelessness that some guests found uncomfortable. Facilities feel older in places, and recurring complaints include expensive valet-only parking and occasional AC or maintenance issues, plus nighttime street noise affecting lower floors. Expect a convenient suite-style stay with warm service and some trade-offs typical of a busy downtown location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is valet only and often described as expensive, with limited nearby alternatives; the shared lobby can feel busy during conferences. Some note dated common areas or warm hallways, while the pool was mentioned as clean.

Related guest reviews

10

Kelsie

9 Apr 2024

·

Stayed 5 nights

Clean, staff was nice, breakfast was tasty, pool was clean.

6

Kim

29 Jun 2025

·

Stayed 9 nights

Staff was very friendly. The breakfast had a good selection each day. My refrigerator wasn't working very well, it wasn't cold at all and it wouldn't make ice at all and after 3 complaints, I gave up. Also, there is ONLY valet parking at $60 per day, which was not what I was expecting.

6

Alan

16 Feb 2024

·

The stay was fine, however, like most hotels, they bumped up the price for Valentine’s Day. But what was even worse, they charged $50 for their parking!!! The valet podium had a sign on it saying parking was $20. I called the hotel and they apologized for their parking price but said $50 isn’t a mistake. I think that is just price gouging and just plane wrong.

8

Kathy

1 Mar 2024

·

Stayed 2 nights

Place was fine. Just wish there was more parking options. Parking cost about half of the hotel stay

6

Anna

31 May 2025

·

Stayed 1 night

The staff and the room were good. The only problem was parking. The hotel shares the postage stamp-sized parking area with two other hotels. The only choice was in the street or pay $60 for overnight parking. There were no places available on the street that were within three or so blocks. As a single female alone at night, I paid the $60 which I consider to be gouging.

2

Cindy Lou

15 Jun 2025

·

Stayed 1 night

Parking was VALET ONLY WE PARKED BLOCKS AWAY HAD UBER TAKE US AFRAID OF STREET PEOPLE LEFT AT 2am OUTSIDE NOISE ALL THE TIME PLUMBING or faucets were terrible in sink and shower Beds were HARD PEOPLE WERE VERY FRIENDLY I DONT RECOMMEND THEM THO NO LOCAL BASEBALL GAME AVAILABLE!!

8

Melanie

31 Mar 2024

·

Stayed 1 night

Nightly parking is extremely expensive. Apart from that this is a great area and place to stay

4

Greg

2 Mar 2025

·

Stayed 3 nights

Dirty carpets, poor maintenance, same breakfast each day and not bad, but… Every day the same thing. Not worth the price. Parking $60 a night.

8

Linda

15 Jun 2025

·

Stayed 2 nights

Hotel air flow was horrible. Always hot and muggy in the halls and took forever to get room cooled down.

4

Ramz

28 Jan 2025

·

Stayed 1 night

Convenient location in downtown. However lobby is also shared with Courtyard and Springhill Suites and can be busy with conferences. Rooms are clean but severely outdated and need a renovation.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms very clean, but feedback is mixed due to reports of missed cleaning, dirty carpets or furniture, and occasional pests. Overall cleanliness varies by room.

Related guest reviews

10

Jessica

13 Oct 2025

·

Stayed 6 nights

Room was clean and very quiet. Staff was super welcoming and helpful. Breakfast had different options each morning, which was nice since I was staying a whole week. There is a Starbucks on the corner, too, which was convenient for that extra kick in the am.

6

Matthew

25 Mar 2025

·

Stayed 6 nights

Not so clean on arrival , found some dirty underwear left by a previous guest behind the door in the bedroom. Didn’t inspire confidence that the place had been cleaned properly. Overall it was average. A bit shabby in the rooms but not a bad stay. Adequate but could do with being cleaner on arrival.

10

Melissa

30 Dec 2024

·

Stayed 1 night

Super friendly staff, rooms were immaculate. Definitely will be back.

2

Shabana

26 Nov 2023

·

Stayed 3 nights

It was in a convenient location. But some of my stuff got stolen. The cleanliness was poor and front desk was friendly but didn’t really act on things being told to them.

10

Reynaldo

16 Jan 2025

·

Stayed 1 night

Great location, clean, very nice!

2

Joseph

11 Aug 2024

·

Stayed 4 nights

No clean rundown looking furniture stained dirty

8

Casala

25 Jun 2024

·

Stayed 2 nights

The room had a few spots that weren’t cleaned but probably easily missed. Also, the continental breakfast could be better.

4

Greg

2 Mar 2025

·

Stayed 3 nights

Dirty carpets, poor maintenance, same breakfast each day and not bad, but… Every day the same thing. Not worth the price. Parking $60 a night.

10

Barbara

15 Aug 2024

·

Stayed 1 night

I had stayed here before but there have been improvements. Our room and bathroom were very clean! Not even dust in the bathroom corners. Good breakfast for continental. Friendly staff.

8

James

11 Sept 2023

·

Stayed 1 night

Only issue was roaches in the bathroom and kitchen area.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are frequently very spacious with full kitchens and comfortable beds, with some nice views. Downsides include dated decor, occasional AC or maintenance issues, small TVs, and street noise on lower floors.

Related guest reviews

10

Tatiana

6 Jun 2025

·

Stayed 5 nights

My friends and I had a wonderful stay here! The staff was welcoming and attentive and our room was nice and spacious with a great kitchen space. If we’re ever back in area we already said we would be back. The only small thing that I’d ask for is for breakfast to be a bit versatile. I understand if that’s a big ask but that would be the only thing. Other than that keep up the fantastic work!

10

Jessica

11 Mar 2024

·

Stayed 1 night

The room was huge and very clean. The location was great as we were going to Minute Maid Park. Felt very safe.

10

Braselina

7 Sept 2025

·

Stayed 2 nights

Place was great! Bed was comfortable and room was huge!

10

Stephen

15 Apr 2025

·

Stayed 5 nights

Convenient location near the Metro and Convention Center. Kitchen makes suites ideal for Business Travel.

10

Scott

24 Apr 2024

·

Stayed 3 nights

What a brilliant hotel!!! The staff were outstanding! My room was huge and extremely well-equipped (“full kitchen” literally means a full kitchen…!). The included breakfast was plentiful and the breakfast room was big enough to accommodate many people. I loved everything about this hotel! Being downtown, homelessness in the area is evident, but the hotel is secure. The area is walkable. I wouldn’t stay anywhere else in Houston. As I said, the staff were amazing and are a true asset to the hotel.

8

Joseph

10 Sept 2025

·

Stayed 2 nights

The room was absolutely massive!!! Easily walkable... would stay here again.

8

Stephen

16 Jun 2025

·

Stayed 1 night

The hotel was clean and the front desk was especially efficient. Ray was very welcoming and helpful. We were on the 3rd floor. We did not know that people race their cars on the street right outside, especially on weekends. As a result, we could hardly sleep. If you stay here, request a room on an upper floor. Ask for one that is especially quiet.

10

Nathalye Ann

31 Mar 2024

·

Stayed 2 nights

All around, the hotel's location was very convenient for our stay. Being at the center of downtown, it made it easier to walk to places. The room was surprisingly big, would say one of the biggest rooms I've stayed in. Can't beat the price. Would for sure stay here again.

8

Linda

15 Jun 2025

·

Stayed 2 nights

Hotel air flow was horrible. Always hot and muggy in the halls and took forever to get room cooled down.

4

Vonita

26 Jun 2023

·

Stayed 3 nights

Rooms was clean but very outdated. Looked liked something from Addams family. If I was not with a group then I would’ve gotten a hotel elsewhere. Smallest tv ever. Tv was far from bed so makes your eyes hurt because it’s so small to see. No USB cord. No smart tv. We in 2023. Please keep up with the updates.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, welcoming, and helpful at check-in and throughout the stay. However, a few guests reported unhelpful interactions, reservation issues, or slow responses to problems.

Related guest reviews

4

Thomas

19 Aug 2024

·

Stayed 7 nights

I double booked the stay and when I got there the lady pressured me into canceling the other reservation knowing I would not get credit for anything since I had already paid. I ended up without even Marriott points after throwing away $1K. When I asked her to see what she could do to at least credit me points she said she had already canceled it and could do nothing.

10

Jessica

13 Oct 2025

·

Stayed 6 nights

Room was clean and very quiet. Staff was super welcoming and helpful. Breakfast had different options each morning, which was nice since I was staying a whole week. There is a Starbucks on the corner, too, which was convenient for that extra kick in the am.

10

Tatiana

6 Jun 2025

·

Stayed 5 nights

My friends and I had a wonderful stay here! The staff was welcoming and attentive and our room was nice and spacious with a great kitchen space. If we’re ever back in area we already said we would be back. The only small thing that I’d ask for is for breakfast to be a bit versatile. I understand if that’s a big ask but that would be the only thing. Other than that keep up the fantastic work!

4

Martin K.

4 Sept 2023

·

Stayed 1 night

The breakfast room was spacious. The sofa bed in the room was not working. Front desk was called and they delayed in responding. In the end they couldn't provide a bed to replace the non-working sofa bed and we had to sleep on the bare floor. The shower knob was not user-friendly.

10

William

7 Apr 2024

·

Stayed 1 night

Front desk clerk Phuong was incredible--she was very kind and helpful. She had our room ready quickly although we were early. Thank you for such great service!

2

George V

6 Feb 2025

·

Stayed 3 nights

The hotel manager cancelled my reservation and kept my advance payment. $636.

2

James

6 Nov 2024

·

Stayed 1 night

Ben was not helpful and very unprofessional. He was not willing to help even though he was well able to do so!

8

Stephen

16 Jun 2025

·

Stayed 1 night

The hotel was clean and the front desk was especially efficient. Ray was very welcoming and helpful. We were on the 3rd floor. We did not know that people race their cars on the street right outside, especially on weekends. As a result, we could hardly sleep. If you stay here, request a room on an upper floor. Ask for one that is especially quiet.

8

Owen

28 Jul 2025

·

Stayed 4 nights

Great and friendly staff.

10

Nandakumar

6 Jun 2025

·

Stayed 3 nights

The entire staff members were very friendly and helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central downtown location walkable to the Convention Center, Toyota Center, and Minute Maid Park, with access to Metro. Some guests noted limited nearby dining, visible homelessness, and nighttime street noise.

Related guest reviews

8

Jun

10 Apr 2024

·

Stayed 1 night

good location but nothing in Down town.

6

Ni

5 Jun 2025

·

Stayed 7 nights

The hotel and staff was very good but the area near the hotel like the train station was filthy and smelly and I felt unsafe because of the drug addicts hanging around the property

10

Robert

13 Sept 2024

·

Stayed 3 nights

Great property and staff. Breakfast was great. Very loud in this area at night, especially on weekends

10

Stephen

15 Apr 2025

·

Stayed 5 nights

Convenient location near the Metro and Convention Center. Kitchen makes suites ideal for Business Travel.

10

Bradley C

3 Aug 2025

·

Stayed 4 nights

It was a very convince to stay as it was near Astros Ballpark. We walked to aquarium was a 20 minutes. it's very convince to get to places. the hotel itself was great!

10

Michael

26 Jun 2024

·

Stayed 1 night

Convenient for downtown business visit

10

Rebekah

26 May 2025

·

Stayed 2 nights

Property itself is clean, staff is nice. Downtown Houston is dodgy, especially for a woman walking alone. Be aware and watch for being approached by panhandling vagrants.

8

Gaea

9 May 2023

·

Stayed 3 nights

The location was perfect. We were in walking distance to good dining and entertainment options. I also appreciated the ease of access to public transportation (trolly, uber, etc.) I do wish that downtown Houston had more convenience store options in the immediate area. It would have been nice to be able to grab snacks and drinks from a place outside of the hotel without having to jump in an Uber.

10

Jennifer

21 Sept 2025

·

Stayed 1 night

Clean, big room, convienent location to Toyota center, delicious breakfast!

8

Adrian

30 Dec 2024

·

Stayed 7 nights

Regrettably quite a large number of homeless around the district. Nothing the hotel could do about this though. Inter city transport nonexistent, to visit anywhere other than the city of Houston you need to use a cab.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The complimentary breakfast is generally good to plentiful, though several guests wanted more variety and found it repetitive.

Related guest reviews

10

Kelsie

9 Apr 2024

·

Stayed 5 nights

Clean, staff was nice, breakfast was tasty, pool was clean.

6

Kim

29 Jun 2025

·

Stayed 9 nights

Staff was very friendly. The breakfast had a good selection each day. My refrigerator wasn't working very well, it wasn't cold at all and it wouldn't make ice at all and after 3 complaints, I gave up. Also, there is ONLY valet parking at $60 per day, which was not what I was expecting.

10

Jessica

13 Oct 2025

·

Stayed 6 nights

Room was clean and very quiet. Staff was super welcoming and helpful. Breakfast had different options each morning, which was nice since I was staying a whole week. There is a Starbucks on the corner, too, which was convenient for that extra kick in the am.

10

Tatiana

6 Jun 2025

·

Stayed 5 nights

My friends and I had a wonderful stay here! The staff was welcoming and attentive and our room was nice and spacious with a great kitchen space. If we’re ever back in area we already said we would be back. The only small thing that I’d ask for is for breakfast to be a bit versatile. I understand if that’s a big ask but that would be the only thing. Other than that keep up the fantastic work!

8

Kashanti

14 Sept 2025

·

Stayed 1 night

Friendly staff, clean room, needed more breakfast options

10

Scott

24 Apr 2024

·

Stayed 3 nights

What a brilliant hotel!!! The staff were outstanding! My room was huge and extremely well-equipped (“full kitchen” literally means a full kitchen…!). The included breakfast was plentiful and the breakfast room was big enough to accommodate many people. I loved everything about this hotel! Being downtown, homelessness in the area is evident, but the hotel is secure. The area is walkable. I wouldn’t stay anywhere else in Houston. As I said, the staff were amazing and are a true asset to the hotel.

10

Tiffanie

16 Oct 2024

·

Stayed 1 night

The view was amazing, great breakfast, the location was convenient, and the staff was so friendly!

4

Greg

2 Mar 2025

·

Stayed 3 nights

Dirty carpets, poor maintenance, same breakfast each day and not bad, but… Every day the same thing. Not worth the price. Parking $60 a night.

10

Jennifer

21 Sept 2025

·

Stayed 1 night

Clean, big room, convienent location to Toyota center, delicious breakfast!

10

RANDAL

22 Feb 2025

·

Stayed 3 nights

Nice stay. Great breakfast

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$218
February	US$214
March	US$340
April	US$201
May	US$171
June	US$229
July	US$165
August	US$127
September	US$176
October	US$204
November	US$161
December	US$129

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $160	18 $168	19 $170
20 $220	21 $217	22	23 $220	24 $177	25 $137	26 $138
27 $136	28 $134	29 $136	30 $134

Su	Mo	Tu	We	Th	Fr	Sa
				1 $129	2 $133	3 $133
4 $151	5 $167	6 $168	7 $171	8	9	10 $276
11 $137	12 $177	13 $167	14 $206	15 $246	16 $246	17 $226
18 $128	19 $177	20 $197	21 $187	22 $187	23 $187	24 $187
25 $137	26 $197	27 $206	28 $285	29 $266	30 $158	31 $177

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Studio, 1 Queen Bed with Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

Studio, 1 Queen Bed with Sofa Bed (Mobility Accessible, Roll-In Shower)

Studio, 1 Queen Bed with Sofa Bed (Hearing Accessible)

Suite, 2 Bedrooms

Studio, 1 Queen Bed with Sofa Bed (Mobility Accessible, Tub)

Studio, 1 Queen Bed with Sofa Bed, Corner

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn Houston Downtown/Convention Center

Have a question?

Prices for upcoming dates