Sheraton Houston Brookhollow Hotel
Property description
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding ...
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Guest reviews
7.7
Good
Based on 1,001 verified reviews
Who stays here?
Business
39%
Couple
19%
Family
25%
Group
9%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Sheraton Houston Brookhollow Hotel, travelers often praise the friendly staff and convenient location, but many note an older property with inconsistent room upkeep, musty odors, loud or unreliable AC, and maintenance issues including plumbing and hot tub problems.
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10
Timothy
3 weeks ago
·
Stayed 1 night
The location is great if you are doing anything north of downtown, and the access is also great to the west. The rooms are very nice, and there is everything you need within a mile. We liked the property so well that we rebooked for the next day.
The location is great if you are doing anything north of downtown, and the access is also great to the west. The rooms are very nice, and there is everything you need within a mile. We liked the property so well that we rebooked for the next day.
4
Blake
4 weeks ago
·
Stayed 2 nights
This property needs some love. The rooms haven’t been updated in years, I didn’t feel like the room was very clean (we found a roach in the room, the TV didn’t work and looked to be about 20 years old. This property isn’t Sheraton quality to me.
This property needs some love. The rooms haven’t been updated in years, I didn’t feel like the room was very clean (we found a roach in the room, the TV didn’t work and looked to be about 20 years old. This property isn’t Sheraton quality to me.
4
Alana
9 Apr 2026
·
Stayed 1 night
Air conditioning smelled moldy. Room humid when we arrived.
Air conditioning smelled moldy. Room humid when we arrived.
10
Sandra
2 Apr 2026
·
Stayed 4 nights
Everything was great except that they dont have mini-fridges in the rooms.
Everything was great except that they dont have mini-fridges in the rooms.
6
BRANDIE
24 Mar 2026
·
Stayed 3 nights
The room was pretty clean with no major issues, but the room and hallways were very worn, old, and outdated looking. The AC had a weird smell so the room smelled kinda musty. Dingy, dirty looking carpet, stains and chips in the paint on the walls with ugly, poorly applied wood panel wallpaper. The mattress in my room was old and worn with a deep dip on one side that was uncomfortable. No fridge or microwave in the room, which was inconvenient. There was one microwave for all guests on the second floor in the laundry room. This wasn’t explained to me when I checked in. The staff didn’t give any details about amenities when I checked in except the hours of the restaurant. I asked if breakfast was complementary and she never answered me. I do like the fact that there’s security in the parking lot at night. This is not a luxury experience at all. Just good if you’re looking for something affordable with a convenient location.
The room was pretty clean with no major issues, but the room and hallways were very worn, old, and outdated looking. The AC had a weird smell so the room smelled kinda musty. Dingy, dirty looking carpet, stains and chips in the paint on the walls with ugly, poorly applied wood panel wallpaper. The mattress in my room was old and worn with a deep dip on one side that was uncomfortable. No fridge or microwave in the room, which was inconvenient. There was one microwave for all guests on the second floor in the laundry room. This wasn’t explained to me when I checked in. The staff didn’t give any details about amenities when I checked in except the hours of the restaurant. I asked if breakfast was complementary and she never answered me. I do like the fact that there’s security in the parking lot at night. This is not a luxury experience at all. Just good if you’re looking for something affordable with a convenient location.
3000 North Loop West, Brookhollow, Houston, Houston (and vicinity), Texas, United States of America
Location
With a stay at Sheraton Houston Brookhollow Hotel in Houston (Lazybrook/Timbergrove), you'll be within a 15-minute drive of Daikin Park and Toyota Center. This hotel is 10 mi (16.1 km) from Rice University and 10.1 mi (16.2 km) from George R. Brown Convention Center.
More location infoProperty policies
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
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