Name: Country Inn & Suites by Radisson, Humble IAH East
Address: 20611 Highway 59 North, Humble, Texas, United States of America, Humble, Texas, US
Price range: US$56–US$85 per night
Rating: 7.5

What guests think

At Country Inn & Suites by Radisson, Houston Intercontinental Airport East, TX, travelers repeatedly praise friendly staff and convenient airport-area location, but many describe dated rooms with maintenance problems and recurring issues like odors, moisture, and inconsistent amenities.

Cleanliness feedback is mixed, with multiple reports of moldy smells, stained carpets or linens, and pests, alongside some reviews noting tidy rooms. Facilities draw complaints: the indoor pool is often cold or closed, hot water outages occurred, and the airport shuttle is frequently unavailable or limited to daytime hours. Rooms are spacious but dated, with analog TVs, occasional weak A/C, and some freeway noise; a few guests found beds comfortable. Expect a budget stay with helpful staff but uneven upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is an indoor pool, but guests often found it very cold or temporarily closed. The airport shuttle is advertised yet frequently unavailable or limited to daytime hours; a few noted easy parking.

Related guest reviews

8

John

7 Nov 2025

·

Stayed 1 night

Safe and easy parking

6

Peter

1 Sept 2023

·

Stayed 1 night

Hotel did not answer the phone when calling from airport for the shuttle which does not operate after three in the afternoon

4

Jane

31 Dec 2025

·

Stayed 1 night

Not clean, pool looked very yucky (green’ish, felt slimy, dirty floor), drawers kept opening on their own (dresser and night stand), shower was not clean, pictures did not accurately depict what was there. Ceiling looked a bit scary, very stained from old water leaks. Staff was very friendly.

8

Andrea

20 Aug 2023

·

Stayed 1 night

I had read in the Hotels.com description that this hotel's airport shuttle was available upon request, but it only operates until 3 p.m. I had to take a taxi that ended up costing over 50 USD for a 11 min drive to the hotel! If I had known, I would have payed for a more expensive hotel that offers airport shuttle service all day. Other than that, the hotel was ok, but their shuttle service is limited, from 7 a.m. to 3 p.m. and they don't have the intention of changing it. They told me they recommend calling the hotel directly before booking to make sure the shuttle is available at the time of arrival and departure.

10

shelly

19 Mar 2025

·

Stayed 1 night

Was told pool was working but it was not.

4

Ghenet

22 Jun 2023

·

Stayed 4 nights

They don't have a shuttle. So calculate the expense of a taxi. Pool was "closed for cleaning" our entire stay. The pullout bed was disgusting and in need of replacement. The room needs a dehumidifier - not sure if it was just our room, the floor, or everywhere. Area not safe to walk - not in terms of crime, but location is right off highway.

8

Alpha

13 Mar 2025

·

Stayed 1 night

The property was nice. The service was good. The breakfast was good. Only drawback the pool was inoperative. My grandkids were so looking forward to swimming in the pool. Next time hopefully it will be open.

4

Bill

28 Dec 2024

·

Stayed 1 night

Very out dated. The hotel smelt like cigarette smoke covered up by atrong febreze. We asked for an extra pillow and were declined. The pool was verry outdated and not well maintained. We did not let our kids swim in the pool. The shuttle to the airport does not run until 7am which does not help if you have an early flight. Beds were okay. Overall there are better hotels for this price.

8

ashley

17 Nov 2025

·

Stayed 3 nights

Nice little indoor pool, convenient to airport (no shuttle) breakfast was biscuits and gravy every day. I wanted some bacon or sausage! And more fruit selections. I was satisfied with the level of cleanliness

6

Traci

13 Jun 2025

·

Stayed 3 nights

Pool heater was broken. Staff was absolutely wonderful!

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AI-generated summary based on recent guest reviews

Cleanliness

Reports are frequently negative, citing mold or mildew odors, stained carpets and linens, pests, and generally poor upkeep; some guests did find their rooms clean.

Related guest reviews

2

Chamnique

9 Nov 2025

·

Stayed 2 nights

The room was not really up to par. The sheets were stained with old stains. The curtains were stained and the faucet and toilet were old and grungy

4

soraida

14 Mar 2025

·

Stayed 6 nights

After we arrived to the hotel, first night, we found bedbugs in both beds. It was terrible. They moved us to other room, but we felt very uncomfortable. We moved to other Hotel.

8

Joan

11 Apr 2024

·

Stayed 1 night

Friendly check in staff it was a late check in. Great stop for passing through . We were on a short business trip. Overall a great stay.

2

Tommie

28 May 2025

·

Stayed 1 night

The first room they put us in smelled like mold and the bathroom was nasty. Hair all over floor and dead bugs in bathroom floor under counter.

4

Brit

9 Mar 2023

·

Stayed 1 night

Not clean very sad

4

Oluwatosin

12 Mar 2025

·

Stayed 3 nights

My room had a strong stench. Like wet dog One of the lightbulbs fell directly on me Window couldn’t open so was stuck in a stuffy room Staff was nice and friendly Hotel just needs better maintenance

2

Mistian

26 Nov 2025

·

Stayed 2 nights

The hotel smelled damp and of mold. The carpet in our room was wet, and mold was present. We immediately left and booked a different Hotel. Should have read more reviews before booking.

2

Oriana

29 Jul 2025

·

Stayed 4 nights

Uncomfortable pillows, dirty and torn carpets, large live and dead cockroaches in the room

2

Angel

27 Oct 2025

·

Stayed 5 nights

Mold in room , roaches, when asked staff to come do housekeeping all that was done was new towels put in restroom no cleaning whatsoever when we checked in the previous people who stayed in the rooms hair was in the bed and hair ties were all around the room. It smelled like mildew each time entering the room. I will never be back

4

Shawlonte

29 Mar 2025

·

Stayed 1 night

An attempt to upkeep the building’s cleanliness was apparent but the building itself is very old. Something was leaking from the a/c unit, which made the carpet wet. The room smelled moldy. Furniture was old; the couch and chair in the living room was stained. Overall, the business was quiet and smelled clean. I didn’t see any bugs but I also didn’t pull the blankets back to sleep in the bed. Felt like I was in a motel. Likely will not stay there again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious but dated, with worn furnishings and analog TVs; several reviews mention weak or inconsistent A/C and some freeway noise, while a few highlight comfortable beds.

Related guest reviews

6

Jack

16 Sept 2023

·

Stayed 1 night

Rooms were dark and outdated. It was smelling weird

6

Robert C

19 Jun 2023

·

Stayed 1 night

Very nice staff! AC in the suite was not big enough to cool room

6

Jeff

14 Jun 2023

·

Stayed 4 nights

Elevators both noisy, permanent, buzzing noise from the cars. I also bedroom is noisy at room 404 machinery, running some work, constantly creating a vibrating noise in the room.

6

Sebastian

21 Aug 2025

·

Stayed 1 night

Property has a older feel to it no cable in the room analog channels refrigerator was leaking water and it had a weird smell in the room.

6

RINA - RICHIE

20 Apr 2023

·

Stayed 2 nights

Not what I was expecting - just ok. We waited a while at the front desk when checking before someone showed up. Although room was clean, it does need some updating as there are stains in the furniture and carpet. Hotel is right off the highway but highway traffic noise didn't really affect our stay which was a good thing and a mall is very close to the hotel which was nice.

6

Kimberly

25 Nov 2024

·

Stayed 2 nights

I love that the front desk clerk was friendly and attempted to accommodate the best she could. The room i booked wasn't available due to busted pipes. The 1st room she gave me smelled like an ashtray. I went back down. She offered another room. It wasn't the best, but it was clean. Everything is clean and works well just dated. I booked mainly to relax. They need digital smart TVs. They have analog Tvs. I wasn't able to stream anything. I booked the weekend. I checked out the next day. Overall staff was great. This location needs a renovation specifically since its close to the airport. Oh the plus an indoor pool we didn't get to use.

4

Osvaldo

19 Jul 2025

·

Stayed 1 night

Close to the airport, good. Old installations (AC, carpet, elevator, doors), bad.

8

Larisa

11 Jun 2025

·

Stayed 1 night

The price was great! Beds and pillows could use some updating, but the room was clean and comfortable for the price.

6

Faick

27 Apr 2025

·

Stayed 2 nights

A lot of freeway noise, rooms need to have serious cleaning and upgrades. Lobby is clean.

10

katherine

4 Sept 2025

·

Stayed 1 night

The rooms are very dated and old. The TV is analog and doesn’t get good reception and only a couple of channels . However, the mattress is comfortable and the rooms are nice and big. I think I was given an upgraded room to a suite when I checked in. The staff go above and beyond to help. All in all, it wasn’t too bad. Just an older property that needs some upgrading.

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AI-generated summary based on recent guest reviews

Service

Many guests praise friendly, accommodating staff, but multiple reviews mention rude or absent front-desk service and poor communication about issues like hot water and shuttle availability.

Related guest reviews

2

Jonathan

31 Aug 2025

·

Stayed 1 night

I was alerted at check in that there was no hot water. I asked to cancel my reservation and refund the room I prepaid for and the manager did not allow his staff to cancel and refund. They also tried calling him numerous times and he was not answering their calls or texts. Escalated to Expedia to get me a refund.

6

Mike

21 Jun 2025

·

Stayed 1 night

Got in really late. Staff at front counter wasn’t the friendliest and Seemed annoyed we got there late. Room had a weird mildewy smell. Sheets were too small for the bed and kept coming off the dirty mattress. Best part was the breakfast. Surprisingly very good!

2

Guillermo

29 Apr 2024

·

Stayed 1 night

The lady in the front counter at night shift was in a very bad mood. Very rude and had an attitude.

10

Kelly

30 Dec 2022

·

Stayed 19,355 nights

The staff was absolutely accommodating and so friendly. They made you feel right at home. Mary, Melanie and Taryn (hope I spelled that right), helped check me in and helped me change rooms over a minor mishap. So incredibly sweet!

2

Thu

29 May 2025

·

Stayed 4 nights

Front desk staff with bad attitudes.

8

Anisa

30 Jun 2025

·

Stayed 2 nights

The staff was very nice and friendly. Easy check in and was able to book another stay that was very convenient.

2

John

2 Sept 2025

·

Stayed 2 nights

We checked in at 2:30, at 6:00 my kids went to shower and there was no hot water. I called to the desk and was told the heater has been broken since early afternoon. Was told the plumber is on site working on it and it will be fixed shortly. As of noon the next day it still was not fixed. At 6;00 I walked the outside of the hotel and saw absolutely no sign of a plumber. I asked the staff if I could see the plumber and was told no. They were continuing to check people in and not telling no one the hotel had no hot water. The staff lied to Expedia when they called as well. Management refused to speak to me as well. Expedia did basically nothing as well and offered us a $30 voucher. A new hotel with hot water is what should have been offered.

8

Holly

28 Feb 2025

·

Stayed 1 night

Our room key didn’t work. The evening staff girl reprogrammed the key and it still didn’t work. We bought a room with 2 queen beds originally and since they had none left she gave us a king with a pull out couch. Pull out couches are not usually comfortable. So we were a bit let down but we still had a place to stay. Even the next morning our room keys wouldn’t work on our door. I think they have an issue with room keys since we went through 3 rooms before we could get in and still had an issue the next day. Thankfully we were only there for one night. But the girl that worked the evening shift was so nice and did everything she could in her power to accommodate us.

10

Crystal

7 Mar 2025

·

Stayed 1 night

I needed a place to crash before heading back out of town and the hotel. Staff was very accommodating with allowing me to come in a little bit early!!! fantastic customer service

10

Chike

14 May 2024

·

Stayed 1 night

Checkin was short and staff very supportive.

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Location

Convenient for IAH and near Deerbrook Mall and dining; some guests note highway noise and that walking isn’t ideal due to the road layout.

Related guest reviews

8

Simon

3 Nov 2023

·

Stayed 1 night

Reasonable place to stay and handy to airport area. Was clean and comfortable. Staff were good, but check in was a bit painful as the reception guy was struggling with a new system. Overall a good hotel.

4

Tayna

3 Apr 2025

·

Stayed 1 night

Property is ok for a nights stay. If you have a vehicle you will find ample dining options nearby. If you dont have a car, its a little tricky.

8

Bridget

2 Oct 2023

·

Stayed 5 nights

Location was great. Large mall (Deerbrook) with tons of food and shopping less than 5mins drive away. Was too hot to walk so can't say walking distance. First room we were given the door couldn't be properly shut. They gave us a new one without any query. Rooms and corridors need renovating, but cleaning seems to happen round the clock which was great. Beds were comfy, all the amenities you need including body wash, hair dryer, microwave, fridge, tea and coffee, TV in bedroom and living space. Nice big windows but lots of traffic noise at night. Breakfast also good, varied and filling. Really enjoyed the stay.

10

Melanie

27 Apr 2024

·

Stayed 1 night

Very convenient location for travelling to the airport. There was a mall and many restaurants within walking distance. They were also very accommodating for us as we arrived much earlier than check in time and even gave us a ride to the mall! However, it is right next to the highway so it’s pretty loud there!

6

darrell

16 Apr 2025

·

Stayed 3 nights

Location

8

Charles

27 Jan 2023

·

Stayed 1 night

Overall, it was a good stay and the property clean and convenient to freeway and my meeting. The bed was comfortable.

8

ashley

17 Nov 2025

·

Stayed 3 nights

Nice little indoor pool, convenient to airport (no shuttle) breakfast was biscuits and gravy every day. I wanted some bacon or sausage! And more fruit selections. I was satisfied with the level of cleanliness

8

GREGORY

4 Feb 2025

·

Stayed 1 night

Property is in close vicinity to numerous restaurants and shopping centers.

8

Vivian

23 Aug 2024

·

Stayed 1 night

Convenient for early morning flight!

8

Elizabeth

25 Jun 2025

·

Stayed 6 nights

It is the best value for the price . Great location , everything is near . Good Food , stores, Costco, Sam’s , Walmart , Chase Bank , ect…..

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: several guests enjoyed it and felt there was a good selection, while others found it limited, missing items, or inconsistent in quality.

Related guest reviews

6

Judith

25 Aug 2025

·

Stayed 1 night

Perfectly adequate for a one night stay on a rushed trip. The milk at the breakfast counter was sour, but the staff immediately corrected it. Breakfast bar limited with hot food, bur sufficient for a quick coffee and muffin. We reserved one room with two beds for my adult son and me but were told there were none available when we checked in. Staff did find one for us, and we had a good night's rest. I do recommend it for urgent travel. A longer, more leisurely vacationer would want more amenities. Thank you.

10

Bruce

22 Jul 2025

·

Stayed 6 nights

Friendly staff and helpful to my family and i. Patrick is helpful and kind... the breakfast is good and hot. I've enjoyed our stay here.

10

Raymond

1 Apr 2025

·

Stayed 1 night

Good breakfast, comfortable bed

6

Alan

25 Jan 2025

·

Stayed 6 nights

Breakfast was varied and good quality. Pool seemed quite unappealing. Maid did the strict minimum for cleaning our room during our stay.

6

Mike

21 Jun 2025

·

Stayed 1 night

Got in really late. Staff at front counter wasn’t the friendliest and Seemed annoyed we got there late. Room had a weird mildewy smell. Sheets were too small for the bed and kept coming off the dirty mattress. Best part was the breakfast. Surprisingly very good!

10

Sandra

24 Feb 2025

·

Stayed 2 nights

I rented 2 rooms for the 5 of us. Everyone had a nice stay, plenty of room. And the hotel staff was friendly and helpful. I am not much of a breakfast eater, but this hotel had an amazing breakfast both Saturday and Sunday. I opted for the yogurt and blueberry muffin. My son had the Texas shaped waffles, and my husband and mother inlaw said the eggs, biscuits, and sausage links were all delicious.

2

Enrique

1 Apr 2024

·

Stayed 4 nights

You lied about the breakfast.

4

Belinda

22 Mar 2023

·

Stayed 2 nights

They ran out of food for breakfast, fire alarm went off phone ringing every night

8

Sherone

25 Feb 2023

·

Stayed 4 nights

Awesome staff...comp breakfast was a little lame tho

6

Ramona

30 Jul 2025

·

Stayed 1 night

Advised there would be hot breakfast. There was only instant oatmeal, instant grits, biscuits and potatoes.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$63
February	US$67
March	US$76
April	US$75
May	US$78
June	US$113
July	US$80
August	US$69
September	US$64
October	US$64
November	US$66
December	US$64

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $59	16 $63	17 $59	18 $66	19 $67
20 $57	21 $56	22 $56	23 $56	24 $56	25 $66	26 $69
27 $56	28 $56	29 $56	30 $56

Su	Mo	Tu	We	Th	Fr	Sa
				1 $57	2 $71	3 $71
4 $71	5 $71	6 $71	7 $72	8 $72	9 $69	10 $70
11 $69	12 $70	13 $69	14 $69	15 $69	16 $70	17 $70
18 $68	19 $68	20 $70	21 $69	22 $70	23 $68	24 $69
25 $67	26 $69	27 $85	28 $69	29 $85	30 $69	31 $75

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Accessible

Suite, 1 King Bed, Jetted Tub

Room, 2 Queen Beds

Studio Suite, 1 King Bed

Suite, 1 Bedroom

Room, 2 Queen Beds, Accessible

Studio Suite, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Country Inn & Suites by Radisson, Humble IAH East

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Prices for upcoming dates