Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so guests are encouraged to inquire directly for detailed information.

Where is the property located in relation to key landmarks?

The hotel is centrally located in McAllen, within a 15-minute walk of La Plaza Mall and McAllen Medical Center. It is approximately 2.1 miles from McAllen Performing Arts Center and 2.6 miles from McAllen Convention Center.

Does the property have a swimming pool?

Yes, there is an outdoor pool available for guests, with access hours from 10:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children 11 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Comfort Suites McAllen Airport - Stays Near La Plaza Mall

Average nightly price at Comfort Suites McAllen Airport and La Plaza Mall by month, last 12 months (USD)
Month	Average price
January	US$84
February	US$86
March	US$90
April	US$93
May	US$86
June	US$88
July	US$99
August	US$89
September	US$88
October	US$82
November	US$89
December	US$92

What guests think

Across recent reviews, Comfort Suites At Plaza Mall earns frequent praise for its convenient location near shopping and friendly, attentive staff, while feedback on room condition and cleanliness ranges from comfortable and tidy to issues with odors, stains, and pests.

Several guests report maintenance problems such as faulty TVs, weak or inconsistent AC or water pressure, and occasional noise from slamming doors or early-morning birds. Breakfast is repeatedly described as basic or underwhelming. Overall, expect a straightforward stay with variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is noted as clean, though another review reported it was closed during their stay. Little else about facilities is consistently mentioned.

Related guest reviews

8

Cinthya

9 May 2023

·

Stayed 1 night

To start the employee are really friendly. We did have some issues with the jacuzzi;. The stoper wasn't keeping the water from going but that issues was solved right away. The area is really quite. The breakfast area is not the best but regardless how early it was employees still wished a goodmorning with a smile.

8

ROLAND

25 Jun 2024

·

Stayed 2 nights

Pool area closed!

10

José

2 Dec 2023

·

Stayed 2 nights

I was very impressed with how will equipped the bathtub was for someone with disabilities. Handicap parking was often occupied by people with no handicap signs on their vehicle.

10

Froylan

3 Aug 2024

·

Stayed 2 nights

The pool, room and restaurant its cool

8

Dorothy

9 Aug 2022

·

Stayed 1 night

We enjoyed our stay, pool was clean and room was too. Staff was friendly and nice. Only thing that I can complain about was there was 4 of us in the suite I rented and only 2 bath towels were in bathroom. Thank goodness we always take our own towels in cases like these. But overall the beds were comfy and room was cold the way we like it during these summer days. We will stay again for sure next time we go.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is inconsistent: multiple guests report musty or moldy odors, dirty carpets or bathrooms, stains, and pests, while others found rooms clean.

Related guest reviews

10

Ivan

16 Feb 2023

·

Stayed 1 night

Clean

2

Bala

2 Mar 2024

·

Stayed 1 night

cockroach’s coming out of the shower drain

6

Eloy

30 Mar 2025

·

Stayed 1 night

The room needed a little bit more cleaning!

4

ADRIAN

8 Mar 2024

·

Stayed 1 night

The key for open the room don’t work. Water in the bathroom it was insane. 3 people and only one bath towel. Room smell old.

2

Melissa

22 Aug 2025

·

Stayed 1 night

All dirty caps of beers , a lot of hairs on the restroom , always heard door bangs around and felt so scared never again

6

Darren

25 May 2024

·

Stayed 2 nights

The room smelled very stronge of mold, the furniture a lot of wear and tear the tv remote was broke the computer desk chair the arm rest was broke

2

MONICA

13 Jul 2023

·

Stayed 1 night

This room was disgusting, they walls had stains. The sheets were so bad and smelled. The room was so gross.

10

Carlos

22 Sept 2024

·

Stayed 1 night

clean

6

Kathy

19 Jul 2024

·

Stayed 2 nights

The room smelled musty and the carpet was damp and dirty. My socks got dirty after a few minutes without shoes. The refrigerator did not work, but they did replace it as soon as I notified staff. The included breakfast was basic and did not offer much variety. All in all, it was as not worth the price I paid.

4

Blanca

31 Jan 2025

·

Stayed 3 nights

No hot water to shower, mold in different areas of the rooms, smalls dame but the maintenance person was trying to accommodate us showing me different rooms to switch to and was able to inform the front desk to provide a room so we can shower with warm water and fixed the water issue quick/same day.

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AI-generated summary based on recent guest reviews

Rooms

Some guests found rooms spacious and beds comfortable. Others cited maintenance and comfort issues—broken or unreliable TVs, weak AC, key problems, worn furniture, and noise from doors or early-morning birds.

Related guest reviews

6

Timothy

24 May 2024

·

Stayed 2 nights

Disappointed the television did not work in room 105. Second day of my stay I was able to move to 109. Also learned that there had been multiple problems with the TV in room 105. Rooom was spacious but beds not extremely comfortable. Staff friendliness was exceptional.

4

ADRIAN

8 Mar 2024

·

Stayed 1 night

The key for open the room don’t work. Water in the bathroom it was insane. 3 people and only one bath towel. Room smell old.

10

FELIX

15 Feb 2023

·

Stayed 1 night

Staff very friendly as well as accommodating. Great experience. Our king bed was awesome. I would say better than Las Vegas Cesar palace room. Sofa and small kitchen included.

8

Jaime

2 Nov 2024

·

Stayed 1 night

Camas confortables

8

LUDIVINA

20 Aug 2023

·

Stayed 1 night

Issues with the TV and the bed mattress was not in the best condition, but overall good experience.

2

Melissa

22 Aug 2025

·

Stayed 1 night

All dirty caps of beers , a lot of hairs on the restroom , always heard door bangs around and felt so scared never again

6

Darren

25 May 2024

·

Stayed 2 nights

The room smelled very stronge of mold, the furniture a lot of wear and tear the tv remote was broke the computer desk chair the arm rest was broke

6

LAURA

6 Sept 2023

·

Stayed 3 nights

The rugs need to be replaced . Very noisy late at night

8

Alejandro

1 Jun 2025

·

Stayed 1 night

Great location and comfortable rooms

6

Jose Antonio Cantu

11 Apr 2023

·

Stayed 3 nights

This hotel has a severe problem/plague of birds on the trees just outside the rooms. Their chirping was so loud and annoying every single day begining at 5am, so they wake you up no matter what. Another problem was their AC, it just didn't seem to work properly, as much as I decreased the temperature it just won't cool the room.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and accommodating, with staff resolving issues and allowing room changes when needed. A few frustrations appear, including a late-night check-in refusal in one case.

Related guest reviews

6

Timothy

24 May 2024

·

Stayed 2 nights

Disappointed the television did not work in room 105. Second day of my stay I was able to move to 109. Also learned that there had been multiple problems with the TV in room 105. Rooom was spacious but beds not extremely comfortable. Staff friendliness was exceptional.

8

Cinthya

9 May 2023

·

Stayed 1 night

To start the employee are really friendly. We did have some issues with the jacuzzi;. The stoper wasn't keeping the water from going but that issues was solved right away. The area is really quite. The breakfast area is not the best but regardless how early it was employees still wished a goodmorning with a smile.

10

Homar

18 Aug 2023

·

Stayed 1 night

The room was very nice and the staff very friendly

10

FELIX

15 Feb 2023

·

Stayed 1 night

Staff very friendly as well as accommodating. Great experience. Our king bed was awesome. I would say better than Las Vegas Cesar palace room. Sofa and small kitchen included.

10

Damian

29 Jun 2025

·

Stayed 1 night

Great staff very friendly and attentive.

2

Joshua

19 Jul 2023

·

Stayed 1 night

Would not let me check in because I got here after 2 am when they ran there report and wanted me to pay for another room again will never stay in comfort suites again

10

Juan

21 Nov 2022

·

Stayed 1 night

Everything was good service and nice people and that's why we like to stay at the Confort Inn high

6

Kathy

19 Jul 2024

·

Stayed 2 nights

The room smelled musty and the carpet was damp and dirty. My socks got dirty after a few minutes without shoes. The refrigerator did not work, but they did replace it as soon as I notified staff. The included breakfast was basic and did not offer much variety. All in all, it was as not worth the price I paid.

4

Blanca

31 Jan 2025

·

Stayed 3 nights

No hot water to shower, mold in different areas of the rooms, smalls dame but the maintenance person was trying to accommodate us showing me different rooms to switch to and was able to inform the front desk to provide a room so we can shower with warm water and fixed the water issue quick/same day.

8

Dorothy

9 Aug 2022

·

Stayed 1 night

We enjoyed our stay, pool was clean and room was too. Staff was friendly and nice. Only thing that I can complain about was there was 4 of us in the suite I rented and only 2 bath towels were in bathroom. Thank goodness we always take our own towels in cases like these. But overall the beds were comfy and room was cold the way we like it during these summer days. We will stay again for sure next time we go.

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AI-generated summary based on recent guest reviews

Location

Repeatedly praised for a convenient setting near shopping and restaurants; many simply note the location as a highlight.

Related guest reviews

8

Cinthya

9 May 2023

·

Stayed 1 night

To start the employee are really friendly. We did have some issues with the jacuzzi;. The stoper wasn't keeping the water from going but that issues was solved right away. The area is really quite. The breakfast area is not the best but regardless how early it was employees still wished a goodmorning with a smile.

10

Ismene

4 Sept 2023

·

Stayed 1 night

Location was convenient

10

Richard

15 Oct 2025

·

Stayed 4 nights

Good location.

8

Luis M

9 May 2024

·

Stayed 1 night

This hotel is very near to mall and restaurant

10

Sara

9 Oct 2024

·

Stayed 2 nights

Convenient location

8

Hector

27 Jun 2025

·

Stayed 2 nights

Location

10

Arturo

17 Feb 2023

·

Stayed 2 nights

Close to airport

8

Alejandro

1 Jun 2025

·

Stayed 1 night

Great location and comfortable rooms

4

Eduardo

5 Aug 2023

·

Stayed 1 night

Well located

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is consistently described as basic or lacking variety, with several guests calling it underwhelming. Few other dining details are mentioned.

Related guest reviews

6

Yissell

14 Aug 2025

·

Stayed 1 night

No water pressure in bathroom sink, and breakfast was lame

8

Cinthya

9 May 2023

·

Stayed 1 night

To start the employee are really friendly. We did have some issues with the jacuzzi;. The stoper wasn't keeping the water from going but that issues was solved right away. The area is really quite. The breakfast area is not the best but regardless how early it was employees still wished a goodmorning with a smile.

8

Belinda

5 Jun 2024

·

Stayed 1 night

Nice room. Comfortable bed. Breakfast could use some help.

10

Froylan

3 Aug 2024

·

Stayed 2 nights

The pool, room and restaurant its cool

6

Kathy

19 Jul 2024

·

Stayed 2 nights

The room smelled musty and the carpet was damp and dirty. My socks got dirty after a few minutes without shoes. The refrigerator did not work, but they did replace it as soon as I notified staff. The included breakfast was basic and did not offer much variety. All in all, it was as not worth the price I paid.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $89	2 $90	3 $91	4 $94	5 $93	6 $99	7 $99
8 $81	9 $90	10 $93	11 $88	12 $91	13 $99	14 $99
15 $88	16 $87	17 $89	18 $94	19 $94	20 $103	21 $103
22 $88	23 $88	24 $88	25 $87	26 $88	27 $99	28 $99
29 $84	30 $85

Comfort Suites McAllen Airport and La Plaza Mall

Prices for Comfort Suites McAllen Airport and La Plaza Mall

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, Multiple Beds

Suite, 1 King Bed

Suite, 1 King Bed, Accessible, Hot Tub

Suite, 1 King Bed, Hot Tub

Suite, 2 Queen Beds

Suite, 2 Queen Beds, Accessible

Guest reviews of Comfort Suites McAllen Airport and La Plaza Mall

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Comfort Suites McAllen Airport and La Plaza Mall

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $71	26 $75	27 $94	28 $95	29 $91	30 $95	31 $99