Is parking available at the hotel?

Yes, the hotel offers free on-site parking for guests.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily, featuring a variety of hot and cold items. Breakfast hours are typically from 6:30 AM to 9:30 AM.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and potential additional charges.

Are airport shuttle services available?

The hotel does not provide airport shuttle services. However, guests can arrange transportation to and from Seattle-Tacoma International Airport, which is approximately a 30-minute drive away.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. There are also designated accessible parking spaces.

Where is the hotel located in relation to local attractions?

The hotel is conveniently located off Interstate 5 in Tacoma, approximately 5.5 miles from the Tacoma Dome and 5.9 miles from the Museum of Glass. Seattle-Tacoma International Airport is about 30 minutes away by car.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool that is accessible from 8:00 AM to 10:00 PM.

Holiday Inn Express & Suites Tacoma, USA

Average nightly price at Holiday Inn Express & Suites Tacoma by IHG by month, last 12 months (USD)
Month	Average price
January	US$121
February	US$163
March	US$119
April	US$121
May	US$119
June	US$156
July	US$147
August	US$132
September	US$122
October	US$134
November	US$114
December	US$108

What guests think

At Holiday Inn Express & Suites Tacoma by IHG, travelers frequently note clean, comfortable rooms and a generally friendly team, with a free breakfast that many enjoy, but recurring facility hiccups and the rough surrounding area temper some stays.

Several reviews mention the pool and hot tub being closed, cold, or poorly maintained, plus occasional elevator outages and tight, limited parking with tricky access. Rooms are often comfortable, but noise from thin walls, slamming doors, or street traffic and intermittent TV/cable issues are recurring complaints. Service draws both praise for helpfulness and criticism for rudeness or rigid policies. Best for short, functional stays where convenience matters more than a polished environment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently report the pool and hot tub being closed, cold, or poorly maintained, with occasional hygiene issues. Parking is tight with limited spaces and a tricky entrance, and there are occasional elevator outages.

Related guest reviews

2

Don

10 Sept 2025

·

Stayed 1 night

Nothing!!!you show a pool and hot tub, but then when you check in you are told they are both broken!!!!!

10

Lowell

14 Jul 2025

·

Stayed 1 night

My stay at Holiday Inn Express & Suites Tacoma was excellent overall. The room was clean, the environment was quiet, and the staff were professional and courteous. The only downside was the limited parking, especially challenging for larger vehicles like my pickup truck. Despite this, the quality of the stay outweighed the inconvenience. I would recommend this hotel and plan to return when visiting Tacoma.

6

Marylinda

27 Oct 2025

·

Stayed 1 night

We were disappointed that the pool wasn't open. Otherwise we had a nice stay.

6

Megan

20 Oct 2025

·

Stayed 1 night

Clean room, whoever checked me in wasn’t super friendly or caring. Breakfast area needs cleaned under the tables. Pool and hot tub were down during the stay.

6

David

14 Oct 2023

·

Stayed 1 night

The area behind the property looked like a homeless encampment had just been moved out. Also they closed own they elevator right at check out time which was really a problem when you are trying to bring down suitcases and are on the fourth floor and have to use the stairs.

10

Tiffany

8 Oct 2025

·

Stayed 1 night

The pool was not open and needed repairs. The rest was great! Comfortable bed, quiet, clean. Staff was super friendly. Breakfast was average.

8

Jake

14 Jan 2025

·

Stayed 1 night

Property was fine. Room was clean and we had a view of the pond behind the hotel. Smallish parking lot. Tricky driveway entrance from the street.

8

Kimberly

16 Jan 2024

·

Stayed 2 nights

The stay itself was fine. Tee surroundings were not great and made me weary of staying. We were there for a volleyball tournament and the girls were encouraged to swim to help stretch their muscles, but the pool was too cold and the hot tub was dirty. If the pool could be warmer and the hot tub cleaner my review would likely be 5 stars becuase you can't control your surroundings. The breakfast was surprisingly good with great options

2

Kayle

18 Feb 2025

·

Stayed 2 nights

Parking is not great, limited spots. Building next to hotel is abandoned. Cars were broken into during the stay, sketchy people around. Holiday inn literally across the street up one block was great, according to others in our party who chose not to stay at this one. Upon arrival was told cable is out, no tv at all. Lobby is small. Hotel was alright until last day. Receptionist stated the hot tub was closed bc there was something in it. Someone pooped in the pool and there was no urgency to clean it up. My girls swam in the pool for one hour, not one employee came into the area o start cleaning the poop up. I will not be staying at this hotel again. Poor decision on my end.

4

Robin

1 Sept 2024

·

Stayed 1 night

The elevators were broken and that was never explained to us prior to arriving. My elderly sister had a very hard time maneuvering the stairs. There was no discount offered. Then there was a lohd party on the third floor that kept some of our party up until 4am in the morning.

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Cleanliness

Rooms and common areas are often noted as clean, sometimes spotless. However, housekeeping can be inconsistent and there are occasional maintenance or odor issues, with a few reports of significant problems.

Related guest reviews

6

Anthony

18 Nov 2024

·

Stayed 1 night

The rooms smelled bad

4

Sumintra

22 Jun 2025

·

Stayed 1 night

Carpet was soaking wet and they didn’t have another suite to move us. They didn’t even offer a discount so had to walk in the soaking wet carpet.

10

Laurie

3 Aug 2025

·

Stayed 1 night

Really clean . Great employees. very comfortable bed and sheets. Great shower and good breakfast. Couldn’t ask for more.

10

Karen

11 Jan 2025

·

Stayed 1 night

Hotel is very clean!

8

Mac

4 Aug 2025

·

Stayed 1 night

Clean and comfortable. Got in late and the parking lot was chock full so had to jockey around to park. But service was efficient n courteous and the room spotless

10

Marcelina

18 Aug 2025

·

Stayed 1 night

Very clean

10

Heather

8 Oct 2025

·

Stayed 1 night

Room was spotless, check in was easy. No complaints and would definitely stay again.

6

Thomas

27 Sept 2025

·

Stayed 5 nights

Breakfast was good. We were there for 5 days and the pool was never open. Housekeeping only came when we asked for them to come. They didn't come twice and we were made to feel like it was our fault. Very unprofessional at the desk.

4

Bradley

5 Oct 2023

·

Stayed 3 nights

Room 407. Had an issue with someone entering my room. Room was not serviced. Toilet backed up and flooded whole bathroom. Ended up having to clean it myself.

4

Debra

19 Aug 2025

·

Stayed 2 nights

TERRIBLE STREET NOISE! We had to run our fan on high all night to drown out the noise from the street and other rooms. The hotel was surface level clean. Everything felt very dingy and the hotel itself was humid and sticky. Our bathroom, while looked newly renovated was not the cleanest and there were literal tiles falling off the side of the wall. There were also people smoking cigarettes on our floor, it wasn’t addressed by staff, and therefore my newborn and 3 year old were exposed to second hand smoke. The best part about the stay, was checking out.

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AI-generated summary based on recent guest reviews

Rooms

Beds are generally comfortable and several rooms feel spacious. Recurring complaints focus on noise from thin walls, doors, or street traffic, plus intermittent TV/cable outages.

Related guest reviews

4

Sarah

24 May 2025

·

Stayed 1 night

The walls are very thin, and we heard the people walking around above us as if it was a herd of elephants.

10

Natalie

17 Feb 2025

·

Stayed 2 nights

Staff was great. It is very noisy. You can hear the people in the next room just talking. Breakfast was just ok.

8

Sara

1 May 2023

·

Bed was very comfortable. Only complaints were how little parking there was and how loud the doors slam. The door slamming from other rooms was non stop from super early until we left. We had planned to lay in but left because we knew we weren't going to get any rest.

10

Amber

5 Jul 2025

·

Stayed 2 nights

Beds were super comfortable, the pull out couch was great for teen boys not wanting to share a bed. The breakfast options were great. Overall a quite stay

8

Jennifer

22 Mar 2025

·

Stayed 1 night

Hotel is good, nice and clean, only issue is no cable, and you are not told till after you book.

2

Oksana

18 May 2025

·

Stayed 2 nights

Very noisy inside and on the outside. I cojld hear all the noise from outside with windows closed. And on the inside, other people were banging on the doors all night long, slamming the doors, yelling and worker in the hotel didn't do anything about it.

4

Tabitha

24 Mar 2025

·

Stayed 1 night

TVs didn’t work and pool was out of service..

8

Cheryl

25 Sept 2024

·

Stayed 1 night

We were impressed with the size of the room and the cleanliness of the room. Quick overnight stay and we were able to sleep!

10

Janice

5 Jun 2025

·

Stayed 1 night

Driving for many hours to our destination, we decided to take a break and take our chances with this hotel. We didn’t miss! The beds were super comfy, huge shower and space to hang out belongings was a plus. The breakfast was delicious. I would highly recommend this hotel and would definitely stay here again.

4

Debra

19 Aug 2025

·

Stayed 2 nights

TERRIBLE STREET NOISE! We had to run our fan on high all night to drown out the noise from the street and other rooms. The hotel was surface level clean. Everything felt very dingy and the hotel itself was humid and sticky. Our bathroom, while looked newly renovated was not the cleanest and there were literal tiles falling off the side of the wall. There were also people smoking cigarettes on our floor, it wasn’t addressed by staff, and therefore my newborn and 3 year old were exposed to second hand smoke. The best part about the stay, was checking out.

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AI-generated summary based on recent guest reviews

Service

Many guests describe staff as friendly and helpful with smooth check-in. Others encountered rude or unhelpful front desk interactions and rigid policies, leading to an inconsistent service experience.

Related guest reviews

10

Jeffrey

31 Aug 2024

·

Stayed 1 night

Awesome customer service. I’am really impressed with the cleanliness inside and outside, decor. Breakfast was amazing. Ty

10

Tammy

24 Sept 2025

·

Stayed 1 night

Clean and comfortable rooms. Hotel staff helpful.

4

Lance

9 Sept 2025

·

Stayed 11 nights

The room was great but the day front counter lady was not friendly and when I would ask a question she acted like I was inconsiderate for asking and same with the manager I asked her about why the pool was closed and she never apologized and acted like I was being inconsiderate to her. I was there over a week and was there over Lavern day weekend and the pool was closed the whole time I was there

10

Aniceto Jay

13 Apr 2025

·

Stayed 1 night

Great customer service team. Please give them a raise!

2

Crystal

17 Mar 2024

·

Stayed 1 night

The location of the hotel gives the impression of high crime. You cannot get into the hotel, unless the Desk Clerk is ACTUALLY paying attention to customers intended to enter. If this isn’t enough to start the stay on a bad note, how about the “hotel policy” of changing your debit card a $100 “incidentals fee” and then being told your card will be refunded in 5-days. When asking if this is necessary because we’re on a budget for our trip, was very rudely advised “this is hotel policy”. Seriously, what happened to hotel policies where they’d charge your card for damage at checkout for “incidentals”. Pre charging for services that are not intended to be used or for pre charging for “damages” is so distasteful! Especially when the Desk Clerk states “the incidental charge is because you paid through Expedia and if you paid at the hotel you wouldn’t have this problem”. Friendly or even customer service minded, are definitely NOT words I would use to describe this experience.

10

Jamie

11 Jul 2025

·

Stayed 1 night

We had issues with another booking and chose this hotel, best decision we could have made. Hotel staff was friendly, check in was easy, room was clean.

2

Crystal

4 Aug 2024

·

Stayed 1 night

Property is okay, for the price range. Staff extremely rude.

10

Aaron

3 Aug 2024

·

Stayed 2 nights

The hotel staff were incredibly helpful and friendly! Without even being asked they got my room ready early since I had a 5 hr gap between my flight arrival and typical check in time. The front desk staff was helpful with whatever was needed and the room and lobby were clean and welcoming! Thanks for a GREAT stay!

10

Tammy

4 Jul 2025

·

Stayed 1 night

Staff were courteous, kind, and helpful. The room was comfortable. Breakfast was very nice with lots of variety and protein options. We appreciated the laundry room as well.

2

Nicholas

17 Jan 2025

·

Stayed 1 night

Rude front desk clerk

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Location

The neighborhood is often described as rough or sketchy, with some reports of car break-ins, though the hotel uses keycard security. On the plus side, it’s close to I-5 and near dining options.

Related guest reviews

2

Jamie

7 Nov 2025

·

Stayed 1 night

This hotel food not feel safe. The surroundings were not great for a single female

4

Amanda

12 Jan 2024

·

Stayed 1 night

The property is not the standard of quality I am used to when staying at Holiday Inn Express hotels. The hotel is very obviously an old, run down hotel that was given a face lift. Despite paint and carpet and new furnishings, the elevator and room still smell like smoke / smells like stale air. Lots of patchwork in walls and ceilings, and directly out our window is a gas station car was and what looks like a homeless camp. Multiple suspicious looking people with backpacks walking around the parking lot. You have to drive thru a strip mall parking lot to get to the hotel, but the strip mall is condemned and boarded up and fenced off. Will not be staying here again. Very disappointed.

8

Dennis

12 May 2025

·

Stayed 1 night

Close to I-5

2

Stacie

16 Feb 2025

·

Stayed 3 nights

My car was broken into in the middle of the parking lot of this hotel. Incredibly sketchy and the staff were not helpful or sympathetic.

10

Robert

17 Jan 2025

·

Stayed 1 night

Close to I5 but not so close as to be noisy.

8

Lemuel

13 Aug 2025

·

Stayed 5 nights

The stay was ok, the area has great food choices and most are within walking distance. My only issue was during check in. I have an online bank and the hotel wouldn’t accept my card for the security deposit. I was traveling far and it was my only card. I paid for my reservation in advance and the woman at the counter told me to cancel my reservation which would’ve left me stranded on my vacation. This is the only hotel I’ve stayed that didn’t accept my card, I’ve never had any issues. Luckily I was visiting family and they had to go out of their way to help me. So while the stay was ok I probably wouldn’t be booking at any more holiday inn hotels

8

John

4 Dec 2023

·

Stayed 1 night

Overall, this is a nice facility. Drawbacks include the rising crime in the surrounding area and limited parking available in the facility parking lot.

4

Jeremy

1 Apr 2025

·

Stayed 1 night

Room was musty smelling. Most of the buildings around the hotel were vacant and looked condemned.

2

Kayle

18 Feb 2025

·

Stayed 2 nights

Parking is not great, limited spots. Building next to hotel is abandoned. Cars were broken into during the stay, sketchy people around. Holiday inn literally across the street up one block was great, according to others in our party who chose not to stay at this one. Upon arrival was told cable is out, no tv at all. Lobby is small. Hotel was alright until last day. Receptionist stated the hot tub was closed bc there was something in it. Someone pooped in the pool and there was no urgency to clean it up. My girls swam in the pool for one hour, not one employee came into the area o start cleaning the poop up. I will not be staying at this hotel again. Poor decision on my end.

8

Eliseo

13 May 2024

·

Stayed 1 night

Wonderful staff and great room size! Room was clean and in good condition. Only downside is the neighborhood. Easy access to I5 and the Mall and free parking.

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Dining

Breakfast is a common highlight, often praised for variety and quality. A few guests found it average or noted specific issues like limited hot items or, rarely, spoiled milk.

Related guest reviews

10

Jeffrey

31 Aug 2024

·

Stayed 1 night

Awesome customer service. I’am really impressed with the cleanliness inside and outside, decor. Breakfast was amazing. Ty

10

Helen

5 Nov 2023

·

Stayed 1 night

good breakfast selection

10

Robin

28 Mar 2024

·

Stayed 2 nights

Fast, friendly check-in. Room exceptionally clean.

2

junghoon

1 Aug 2023

·

Stayed 1 night

I drank spoiled milk at breakfast today and brought it to the counter staff at a. Now I have an upset stomach and am having a hard time traveling. What compensation can you give me?

10

Gayle

9 Oct 2023

·

Stayed 1 night

Nice and clean. Beds were really comfortable. Friendly staff. Excellent continental breakfast.

8

RENATA

4 Aug 2025

·

Stayed 1 night

Great welcome reception very friendly and helpful Our room had a view to the parking lot …?and you can hear a lot even when you never open the window. Omelette breakfast are awful but other things are OK. A lot of renovation is needed in the bathroom.

10

Tammy

4 Jul 2025

·

Stayed 1 night

Staff were courteous, kind, and helpful. The room was comfortable. Breakfast was very nice with lots of variety and protein options. We appreciated the laundry room as well.

8

Katharine

2 May 2023

·

Stayed 1 night

The breakfast bar was supposed to have all the hot options like omelets and sausages. Between 5:30 and 7:30 at least... There was not staff to supply that, so it limited breakfast options. Otherwise an amazing experience over all

10

Vicki

26 Jun 2024

·

Stayed 2 nights

Clean, comfortable & Great Breakfast.

10

Courtney

13 May 2024

·

Stayed 1 night

Nice customer service and great breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $105	2 $109	3 $110	4 $110	5 $133	6 $134	7 $134
8 $123	9 $123	10 $122	11 $122	12 $132	13 $133	14 $134
15 $123	16 $123	17 $122	18 $123	19 $134	20 $134	21 $134
22 $120	23 $107	24 $112	25 $112	26 $115	27 $119	28 $117
29 $110	30 $115

Holiday Inn Express & Suites Tacoma by IHG

Prices for Holiday Inn Express & Suites Tacoma by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 1 King Bed (Extra Floor Space)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 1 King Bed

Suite, 2 Queen Beds

Room (Specialty)

Standard Room

Guest reviews of Holiday Inn Express & Suites Tacoma by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Tacoma by IHG

Considering this hotel for your Tacoma trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $135
25 $93	26 $121	27 $116	28 $105	29 $105	30 $104	31 $104