Is parking available at the property?

Free self-parking is available on-site, including covered and secured options.

Is breakfast offered, and what are the details?

Cooked-to-order breakfasts are available daily from 11:00 AM to 1:00 PM for a fee of approximately USD 15.00 per person.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 4:30 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property includes wheelchair-accessible parking, a limited wheelchair-accessible path of travel, and a wheelchair-accessible on-site restaurant. Additionally, there is a wheelchair-accessible pool.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Tacoma, within a 5-minute drive of Emerald Queen Casino and Tacoma Dome. It is approximately 7.3 miles from Washington State Fair Events Center and 13.3 miles from Muckleshoot Casino.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 9:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.

Emerald Queen Hotel and Casino Tacoma

Average nightly price at Emerald Queen Hotel and Casino - Tacoma by month, last 12 months (USD)
Month	Average price
January	US$159
February	US$248
March	US$158
April	US$167
May	US$168
June	US$243
July	US$194
August	US$213
September	US$224
November	US$187
December	US$175

What guests think

At Emerald Queen Hotel and Casino - Tacoma, guests often praise clean, modern rooms, friendly staff, secure free parking, and convenience for Tacoma Dome events, while noting smoke from the casino and a layout that can feel confusing.

Rooms are generally comfortable and spacious, though a few guests mention firm pillows, weak shower pressure, hallway noise, or occasional AC and lighting issues. Facilities feedback is mixed: people like the gym, security, and rooftop bar, but the pool is small or closed at times, elevator/security-screen logistics slow movement, and many miss in-room microwaves. Dining draws praise for the steakhouse and cafe, yet breakfast and room service feel limited or slow, prices can run high, and families may struggle because most options sit inside the age-restricted, smoky casino. Expect a clean, convenient casino hotel with lively energy and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free, secure parking and a convenient gym stand out, and many liked the rooftop bar/steakhouse. The pool is small with occasional closures or hot tub issues, the layout involves security screening and multiple elevators, and many miss in-room microwaves.

Related guest reviews

10

STEVEN JOSEPH

17 Sept 2025

·

Stayed 2 nights

Gym was very convenient along with great restaurants

6

SARA

8 Oct 2025

·

Stayed 1 night

You have to take an elevator to get off and get on another elevator to get to your room. The pool is tiny. It is right on off the freeway .. our view from floor 9 was of a neighborhood lol

8

Brandon

30 Nov 2025

·

Stayed 1 night

Pool was small, bathroom had a barn door, and our room fan was not working. Not impressed

8

Elizabeth

24 Feb 2025

·

Stayed 1 night

1 of 2 elevators were out all weekend - wait times to get to rooms were long unless you took the stairs 4 floors up.

10

Rick A

22 Jul 2025

·

Stayed 4 nights

The rooms were very clean and we got fresh towels daily. The room was cleaned every other day and that worked out great. The casino was better than expected. The weight room and hot tub were very enjoyable. My wife and I had a great time. Hotel parking was also convenient.

8

Eric

20 Nov 2025

·

Stayed 1 night

clean, spotless, easy access from freeway with free parking

10

Amanda

4 Aug 2025

·

Stayed 1 night

Bed was so comfy. Cute little gym. Pool was closed. Odd group of people in and out of casino

10

Michael

2 Aug 2025

·

Stayed 1 night

Really great hotel in an easy location. Free secure parking (security on duty). Reception staff super helpful. I did find it off putting that everything (almost) was in the casino (restaurants, bars etc) with people smoking it wasn’t nice. I did find the rooftop bar which offers fantastic food, service and views. Will definitely stay again. I also won $50 on roulette which always helps.

8

LaTina

25 Sept 2025

·

Stayed 1 night

Rooms were excellent…. Casino not so much. Hot tub broken. But roof top bar excellent! Highly recommend the Old Fashioned cocktail!

10

Miracle

3 Oct 2025

·

Stayed 1 night

Overall, my experience was wonderful. The hotel clerk who checked me in set the tone with excellent service, and the dining experience at both the café and restaurant was just as enjoyable. The rooms were very clean, and parking was easy to access. I also appreciated the visible security throughout the property, including in the parking garage—it made me feel safe as a woman arriving late at night.

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews say rooms and hallways are very clean. A smaller number report stained bedding, hair in bathrooms, missed housekeeping, or smoke odors near the lobby.

Related guest reviews

2

Becca

6 Dec 2025

·

Stayed 1 night

Went to pull the beds down, and there are black stains on the sheets. And hair. They were not washed.

10

Shana

2 Nov 2025

·

Stayed 1 night

Check in was quick and easy. Room was clean and neat.

10

robyn

27 Oct 2025

·

Stayed 1 night

Clean and spacious room. Friendly staff.

10

Brenda

24 Jun 2025

·

Stayed 1 night

Very clean and quiet

10

AKEBA

6 Dec 2025

·

Stayed 3 nights

Room was very clean and staff was very friendly and knowledgeable.

8

Chloe

15 Sept 2025

·

Stayed 1 night

very clean room!

8

Marques

18 Feb 2025

·

Stayed 1 night

Great overall but there was hair in shower

4

Jonathan

29 Dec 2025

·

Stayed 1 night

The room was disgusting, pee all over the floor and crumbs in the bedding, i dont think the sheets were changed out, I wont be staying there again

10

Jennifer

15 May 2025

·

Stayed 2 nights

Beautiful hotel. Very clean. Friendly and helpful staff. Parking was free and easy.

10

Miracle

3 Oct 2025

·

Stayed 1 night

Overall, my experience was wonderful. The hotel clerk who checked me in set the tone with excellent service, and the dining experience at both the café and restaurant was just as enjoyable. The rooms were very clean, and parking was easy to access. I also appreciated the visible security throughout the property, including in the parking garage—it made me feel safe as a woman arriving late at night.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and generally quiet with comfortable beds and good views. Some guests cite firm pillows, weak shower pressure, noise from halls, or occasional AC/lighting problems.

Related guest reviews

8

Michelle

11 Oct 2025

·

Stayed 1 night

The room was spacious and clean. Nice big bathroom. The bed pillows were very lumpy and hard. I wish there were microwaves because I have dietary restrictions that make it challenging in restaurants so being able to heat a meal in the room would have been helpful. No tea in the room, just a coffee Kcup. I was disappointed coming off the elevator from the parking garage, that a wall of cigarette smoke hits you from the casino. We were there for a show in the event center and found it bothersome that you have to walk through the smoking section of the casino to find the event center entrance. The event center itself was nice(somewhat small) and any staff we encountered there were lovely. We enjoyed a couple of tasty cocktails on the rooftop bar and watched the sunset. It was a decent enough stay (would repeat if there was another show I want to see) but otherwise I won't seek out staying again.

10

Mark

12 Sept 2025

·

Stayed 3 nights

Nice, clean, newer property with nice rooms.

10

Brandon

1 Sept 2025

·

Stayed 1 night

Nice and roomy with big bed.

10

Barbara

3 Nov 2025

·

Stayed 1 night

Mattresses were a dream, rooms were spacious and clean! Staff was warm and friendly!! Perfect stay

6

Tammy

19 Jul 2025

·

Stayed 2 nights

I gave this hotel a 3 stars because night 1 was horrible and there was no option for a zero star. Our air conditioner was not working and it was like a sauna in our room. When we reported this they offered us a box fan saying there were no other rooms lol. I abruptly said no. We were soon offered another room for night 2. This ruined our entire morning. We had to wait for maintenance to try and fix it while trying to get ready to leave for a concert. I believe it was 11:30 before we were moved. The fact that this is a casino ($$$) I think they can do better.

10

Martin

12 Jun 2025

·

Stayed 2 nights

Comfy beds and clean well appointed bathrooms. Very nice rooms!

8

Michael

11 Jul 2025

·

Stayed 1 night

Water pressure was poor.

8

Barbara

12 Nov 2025

·

Stayed 1 night

Room was beautiful, great lighting, bedding soft, view was wonderful.

10

Meghan

11 Jul 2025

·

Stayed 1 night

Our room was clean, large and quiet. There was no smell of smoke in the room, hallways or common areas which we appreciated! The decor was tasteful, staff polite and easy to Uber in and out of.

6

Natalie

6 Dec 2025

·

Stayed 1 night

It was just “ok”. The water pressure in the shower was nonexistent, the lights in the room worked at night but not in the morning so we had to get ready in basically the dark… the bathroom light was the only working light in the morning. We checked out and were charged twice for the room so I had to call and have them fix it. Probably won’t be back. The beds were decent/comfortable and that was the only saving grace.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and efficient, with visible security. However, some encountered slow or confusing check-in, billing errors, or limited responsiveness during busy periods or outages.

Related guest reviews

10

Darin

2 Sept 2025

·

Stayed 2 nights

Everyone that we ran into even other guests along with staff were absolutely wonderful for our 1st trip to EQC Tacoma.

10

Darcy

11 Nov 2025

·

Stayed 2 nights

Clean room, friendly front desk- when we called and asked for an additional blanket, and we told the front desk there was no rush, it was delivered within 10 minutes

10

Shana

2 Nov 2025

·

Stayed 1 night

Check in was quick and easy. Room was clean and neat.

6

tarrick

16 Jul 2025

·

Stayed 1 night

The front desk staff when I first got there was rude. Check in time took forever because their systems kept going up and down, not working. I was told that they had room service available. As soon as I tried to find the menu it wasn’t available, and then find out that there is no room service at all. When you out in the casino and you need to build something to your room, they have to go to a phone and call the front desk and wait for someone to verify you stay there even though you have an ID and key. It was all around Terrible.

10

Robin

22 Aug 2025

·

Stayed 1 night

Great staff, kind and cordial. Check in was quick and easy. The hotel and casino are beautiful, nice art and fixtures. The room was clean and quiet.

10

Jonathan

2 Jan 2026

·

Stayed 4 nights

Awesome services

6

Natalie

6 Dec 2025

·

Stayed 1 night

It was just “ok”. The water pressure in the shower was nonexistent, the lights in the room worked at night but not in the morning so we had to get ready in basically the dark… the bathroom light was the only working light in the morning. We checked out and were charged twice for the room so I had to call and have them fix it. Probably won’t be back. The beds were decent/comfortable and that was the only saving grace.

4

Nicki

14 Mar 2025

·

Stayed 1 night

Went for a concert. Check in line was long.. and within an hour of concert. There was only ONE person working to check people in. Restaurants are pretty lame. Getting a drink at the concert was long, minimal employees. This happened last time we came here for a concert. This will be the last time we stay here.

6

Linda

14 May 2025

·

Stayed 2 nights

Checking in Raylene, the Front Desk clerk couldn't find our reservation. I showed her our confirmation from Hotels com. She said we would need to call Hotels.com because that was not their confirmation number. Finally, a manager came by and said she would help us. She took the time to find out that the reservation was under the name of someone in our party. This was because when I made the reservation they wanted the names of everyone in the room. Well, I rented two rooms and whose name I put in first is who the reservation was listed under.

10

Michael

2 Aug 2025

·

Stayed 1 night

Really great hotel in an easy location. Free secure parking (security on duty). Reception staff super helpful. I did find it off putting that everything (almost) was in the casino (restaurants, bars etc) with people smoking it wasn’t nice. I did find the rooftop bar which offers fantastic food, service and views. Will definitely stay again. I also won $50 on roulette which always helps.

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Location

Right off I-5 and very convenient for Tacoma Dome and on-site events; parking is easy. Several guests felt the surrounding area and some parts of the garage seemed rough for walking, though on-site security is strong.

Related guest reviews

6

SARA

8 Oct 2025

·

Stayed 1 night

You have to take an elevator to get off and get on another elevator to get to your room. The pool is tiny. It is right on off the freeway .. our view from floor 9 was of a neighborhood lol

8

Brad

20 Aug 2025

·

Stayed 8 nights

Property was new, clean, had good restaurant choices and was conveniently located. The area over all was a dump. Poor, trashy, lots of homeless and drug use in the open. Not dangerous feeling but still sad.

10

Apratim

13 Jul 2025

·

Stayed 4 nights

It was a great stay. The staff were very helpful and polite. Only concern is that that area isn’t very safe for walking around and also the interesting spots are a bit farther away. If you’re driving or Ubering, this would be a great place to stay.

8

Evan

2 Jul 2025

·

Stayed 3 nights

While the hotel rooms and staff are nice, the area around the hotel is a bit run down and the neighborhood feels unsafe. The parking garage was filled with empty beer cans and liquor bottles, smelled like pot and cigarette smoke.

10

Wendi

22 Feb 2025

·

Stayed 1 night

Enjoyed the hotel stay it was clean and nicely furnished. Staff was very helpful and friendly. The area around the casino is not the safest or cleanest. I would not recommend a walk around the neighborhood. The hotel was very secure and comfortable.

8

Eric

20 Nov 2025

·

Stayed 1 night

clean, spotless, easy access from freeway with free parking

10

Michael

2 Aug 2025

·

Stayed 1 night

Really great hotel in an easy location. Free secure parking (security on duty). Reception staff super helpful. I did find it off putting that everything (almost) was in the casino (restaurants, bars etc) with people smoking it wasn’t nice. I did find the rooftop bar which offers fantastic food, service and views. Will definitely stay again. I also won $50 on roulette which always helps.

10

Angela

18 Aug 2025

·

Stayed 2 nights

Great property. Too bad all the homeless people bring the area down.

10

lyndsey

13 Oct 2025

·

Stayed 1 night

Stayed for one night as my daughter and her friend were going to a concert at Tacoma Dome. Excellent place to stay if attending a show, minutes from Tacoma Dome with easy access to venue! had a great stay even won a bit of money while waiting to pick up my daughter after concert. Only negative was I was told at the front desk of hotel My daughters could not go to any restaurant in casino as they were not 21. I had to get dinner to-go and go back to the hotel. WE also tried to order room service instead of getting items to-go but after 4 attempts and no answer to-go option was the best.

10

Amelia

18 May 2025

·

Stayed 1 night

Easy to find hotel in Tacoma with lots of self parking

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AI-generated summary based on recent guest reviews

Dining

Many enjoyed the rooftop steakhouse and other casino eateries. Breakfast and room service can be limited or slow, prices can be high, and families may struggle since most options are inside the age-restricted, smoky casino.

Related guest reviews

2

FRANKIE

29 Jun 2025

·

Stayed 1 night

DO NOT!! stay at this hotel if you have children with you. It is not child friendly. The restaurants are in the casino so they cant eat in any of them. The taxi driver accidentally dropped us off at the casino entrance instead of the hotel and there is no other option but to walk all around the building and across the street and down a road to get into the hotel. We were forced to walk this at 12:30am. In the morning my son couldn't get breakfast because again all restaurants are in the casino. Ridiculous!! We had to walk all the way around again to leave. We were told they could escort us through but that then changed to NO we had to walk all around the world again. I think if you allow kids to stay inyour facilities then you should make it so they have access to things like food. Unacceptable!!!

8

Janice

7 Nov 2025

·

Stayed 1 night

No breakfast offered at hotel.

6

tarrick

16 Jul 2025

·

Stayed 1 night

The front desk staff when I first got there was rude. Check in time took forever because their systems kept going up and down, not working. I was told that they had room service available. As soon as I tried to find the menu it wasn’t available, and then find out that there is no room service at all. When you out in the casino and you need to build something to your room, they have to go to a phone and call the front desk and wait for someone to verify you stay there even though you have an ID and key. It was all around Terrible.

8

Kenya

24 Jun 2025

·

Stayed 3 nights

Property was great but family had a hard time getting food for kids while staying at the hotel. No way to have a breakfast with the family without leaving the room or having to leave the hotel

10

Danny

29 Dec 2025

·

Stayed 1 night

Great food up top at the restaurant, excellent checkin experience and friendly service. Always a good stay when we visit.

6

BARBARA

26 Sept 2025

·

Stayed 1 night

No microwave in the room and no breakfast items of any kind. Not even cereal or bagels. Deli option available is spendy. Would have liked to at least have the mini breakfast options like other hotels have (not meaning full brrakfast, just at least bagels and cereal or muffins and juice or something)

8

Jennifer

22 Mar 2025

·

Stayed 1 night

The hotel is nice and front desk staff are wonderful. The dining service was extremely slow considering it was not busy. We waited for over 45 minutes for our breakfast and the food was cold.

10

Kara J

10 Sept 2025

·

Stayed 1 night

The rooftop Steakhouse was delicious!

10

KristenMarie

7 Jun 2025

·

Stayed 2 nights

Fantastic stay. All of the staff were great. I received excellent customer service from everyone. The restaurants have wonderful food, I will say the pan seared scallops were my personal favorite. The room was very clean and the beds are super comfortable. This is the second time I have stayed here and received the same quality of service as I did the first time. I will be back.

10

Mrs. Christy

29 Jul 2025

·

Stayed 1 night

It is super close to the freeway. It has a beautiful view. The dining was excellent in the steak house restaurant.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $174	2 $175	3 $176	4 $176	5 $176	6 $274	7 $274
8 $176	9 $175	10 $175	11 $172	12 $175	13 $197	14 $227
15 $174	16 $175	17 $175	18 $176	19 $175	20 $198	21 $197
22 $174	23 $176	24 $173	25 $175	26 $175	27 $225	28 $200
29 $177	30 $173

Emerald Queen Hotel and Casino - Tacoma

Prices for Emerald Queen Hotel and Casino - Tacoma

Monthly average prices

About this property

Location

Room options

Grand Suite

Deluxe King Room

Deluxe 2 Queen Room

Guest reviews of Emerald Queen Hotel and Casino - Tacoma

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Emerald Queen Hotel and Casino - Tacoma

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $983
25 $176	26 $175	27 $177	28 $174	29 $176	30 $198	31 $275