Name: Hampton Inn Ottawa (Starved Rock Area)
Address: 4115 Holiday Ln, Ottawa, Illinois, United States of America, Ottawa, Illinois, US
Price range: US$163–US$404 per night
Rating: 8.65

What guests think

At Hampton Inn Ottawa (Starved Rock Area), reviewers frequently praise the friendly, accommodating staff and the clean, recently remodeled spaces, noting comfortable rooms and a generally satisfying hot breakfast, while some report noise between rooms and occasional maintenance issues.

Several guests encountered pool and hot tub closures or lukewarm water, though others enjoyed these amenities when operating. Location is convenient for downtown Ottawa, the river, and area hiking, but a few found the surroundings less walkable. Expect a comfortable, service-forward stay with some facility variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Recently renovated property with a small gym and pool/hot tub, but multiple reviews note closures or maintenance issues with the pool and hot tub. Pet-friendly policies are appreciated by travelers.

Related guest reviews

6

sarah

26 Jul 2025

·

Stayed 1 night

The rooms were nice. Lobby was nice. Understaffed and waited a long time at front desk. Pool was broken, hot tub broken and Luke warm.

10

Suzanne

16 May 2025

·

Stayed 1 night

This is a great affordable find in North Ottawa! Near enough for hiking and strolling and enjoying town. Safe and clean and friendly!! Pool…Hot tub… hot breakfast….beds were very comfy and towels and shower was outfitted with shampoo/conditioner/body wash and a lotion! They are dog friendly too!

10

Larry

15 Sept 2025

·

Stayed 1 night

I was disappointed that the hot tub and pool were out of service Part of the reason for booking this hotel

8

Tom

28 Jun 2023

·

Stayed 2 nights

Clean..friendly.. Great breakfasts!! Hot tub is in desperate need of maintenance!! Comfortable bed..nice comforter

10

Emma

30 Jun 2024

·

Stayed 1 night

The hotel was amazing. Breakfast was delicious and had so many options. The pool was nice and the hot tub was nice sized with good jets. The only issue was getting my Roku stick in the tv. The tv was attached to the entertainment center so you can barely access the HDMI input. Highly recommend:)

8

Filiberto Favela

24 Oct 2024

·

Stayed 2 nights

POOL WAS CLOSES DURING STAY CONTACT BEFORE RESERVATIONS IN FUTURE STAY

10

Paige

15 Sept 2024

·

Stayed 1 night

Very clean, all freshly remodeled! Great little gym and clean pool. Breakfast was decent and staff was friendly. No complaints!

10

Carlos

8 Nov 2024

·

Stayed 2 nights

My Dog was able to be with us at a hotel that was a great experience.

4

Jason

2 Sept 2025

·

Stayed 1 night

I am deeply disappointed in this experience. Booked this hotel because of the pool and hot tub after a long day of driving. Upon checking in, find out that both have been down for a month with no ETA for a fix. There was never an attempt to contact me before my checkin day to inform me that a significant amenity that I was paying for would not be available. While I would have been allowed to cancel without penalty upon checking in, that would have left me driving around town looking for another option on labor day weekend - not acceptable. The recently remodeled bathrooms also had a sink that the drain popup got stuck on, so I spend the morning with a sink full of water that wouldn't drain. Staff was great, hotel and rooms were very clean. But I feel like the hotel did a bait and switch on me with the amenities and I should have been given a significant discount on the room for not receiving what I paid for.

10

VICKIE

14 Oct 2024

·

Nice people!! Great for dogs!! Breakfast was good!! Walls are a little thin so you can hear neighbors but I’d still recommend staying here!!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently highlight clean rooms and public areas, often noting a fresh, newly remodeled feel. A few isolated issues included unclean toilets or minor maintenance like sink stoppers.

Related guest reviews

2

Seth

20 Feb 2023

·

Stayed 1 night

Paid a shocking amount for what this place was. Was rated 9/10. Needs updates badly. Bathroom could have been much cleaner.

10

Melissa

16 May 2025

·

Stayed 1 night

So modern comfortable and spotless and the staff was wonderful

10

Suzanne

16 May 2025

·

Stayed 1 night

This is a great affordable find in North Ottawa! Near enough for hiking and strolling and enjoying town. Safe and clean and friendly!! Pool…Hot tub… hot breakfast….beds were very comfy and towels and shower was outfitted with shampoo/conditioner/body wash and a lotion! They are dog friendly too!

10

Brittini

1 Dec 2025

·

Stayed 1 night

Clean comfortable room. Very friendly staff.

10

Lindsey

14 Oct 2025

·

Stayed 3 nights

The staff here was simply amazing! They went above and beyond to be helpful & friendly. The hotel itself was clean, in great condition. Our room was spotless. I can't say enough good things about our stay here - especially after we had to check out of another hotel, it was a relief to stay here.

8

Melinda

28 Jul 2024

·

Stayed 2 nights

Their was a dirty toilet in the restroom in the pool area but staff was getting on it to clean it

4

Charnelle

25 Jun 2025

·

Stayed 1 night

Property was good. I always do an overall check through the room. Only complaint is the toilet not being clean

10

Stewart

21 Jun 2025

·

Stayed 1 night

Nice clean hotel

10

Dawn

22 Apr 2025

·

Stayed 2 nights

Since the last time I stayed, which has been a while, I noticed the hotel had some upgrades done. I love the new look. The process with everything was great. They are very attentive to your needs. I even got a text message during my stay from management to make sure my stay was going well and to see if I had any concerns. They kept up with the cleaning of the rooms right on point, what I mean is, we had to go get a few things but planned on coming back, and in that hour or two we were gone they had the room cleaned. I was impressed. While the price is a bit high to me, I always tend to choose Hampton Inn Ottawa Starved Rock bc they are always giving great service. Kim is great by the way! And I believe the cleaning person’s name was Marna, according to the card, she was great too! Thank you guys for being on point!

10

Monica

24 Aug 2024

·

Stayed 1 night

Very clean, new or renovated building. Very quiet. Staff was nice. Well appointed room woth you need for a night. Only reccomendation I have is breakfast needs more options and better otions... for example make the eggs real eggs NOT from a carton pls, orange juice is all BUT orange juice. Also our room door is not closing well - you can see through the gaps in the hallwau, light gets in at night. Did not bother us enough to make a deal out of it but was noticable. Overall I recommend for a short stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable, often spacious, and feel newly remodeled, with quiet stays reported by several guests. Downsides include occasional noise from thin walls or nearby ice machines and sporadic issues like A/C problems, door fit, or dated/small TVs.

Related guest reviews

10

Connie

29 Oct 2024

·

Stayed 3 nights

We weren’t happy being by the ice machine, it was very noisy, & they immediately gave us another room.

10

Maria

30 Jun 2024

·

Stayed 1 night

Very nice hotel. Newly remodeled and you can tell. Rooms, lobby, pool area, everything is all renovated and beautiful. It is kept clean and the staff is incredibly friendly and accommodating. Extremely happy with my stay and highly recommend!

10

Danielle

20 Jul 2025

·

Stayed 1 night

We had a large room that was very clean and comfortable. The staff was friendly and helpful. We would definitely come back

10

Jen

26 Jul 2024

·

Stayed 1 night

Outstanding customer service from Liz, very clean, and the room was bigger than I expected. Love that there were 2 refrigerators in the room!!

10

Emma

30 Jun 2024

·

Stayed 1 night

The hotel was amazing. Breakfast was delicious and had so many options. The pool was nice and the hot tub was nice sized with good jets. The only issue was getting my Roku stick in the tv. The tv was attached to the entertainment center so you can barely access the HDMI input. Highly recommend:)

10

Jason

5 Jun 2023

·

Stayed 2 nights

The staff was helpful and personable. Our room wasn’t ready on time, but we were handed keys immediately when we returned. The location was a little odd - our window faced the back of a Cracker Barrel, and some sketchy looking businesses near by, but the hotel itself was fine. The TV was small and outdated. Overall good for the price.

10

Jeffrey

22 Sept 2025

·

Stayed 1 night

It was comfortable and quiet!

10

Monica

24 Aug 2024

·

Stayed 1 night

Very clean, new or renovated building. Very quiet. Staff was nice. Well appointed room woth you need for a night. Only reccomendation I have is breakfast needs more options and better otions... for example make the eggs real eggs NOT from a carton pls, orange juice is all BUT orange juice. Also our room door is not closing well - you can see through the gaps in the hallwau, light gets in at night. Did not bother us enough to make a deal out of it but was noticable. Overall I recommend for a short stay.

10

VICKIE

14 Oct 2024

·

Nice people!! Great for dogs!! Breakfast was good!! Walls are a little thin so you can hear neighbors but I’d still recommend staying here!!

4

Tracy

30 Jul 2023

·

Stayed 2 nights

The property needs updated. No movie channels. Air conditioning didnt work had to buy fan at walmart. So noisy couldnt sleep kids running in halls. Must of been jumping on beds sounds like they were gonna come thru the ceiling

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and proactive, with quick problem resolution and smooth check-ins noted. A few guests experienced front-desk delays or confusion, and occasional system issues.

Related guest reviews

10

Connie

29 Oct 2024

·

Stayed 3 nights

We weren’t happy being by the ice machine, it was very noisy, & they immediately gave us another room.

10

Angela

22 Sept 2025

·

Stayed 1 night

Can’t say enough about how outstanding the staff was! Everyone was kind and personable.

6

sarah

26 Jul 2025

·

Stayed 1 night

The rooms were nice. Lobby was nice. Understaffed and waited a long time at front desk. Pool was broken, hot tub broken and Luke warm.

2

Cynthia

29 Jan 2026

·

Stayed 1 night

Worst stay. Staff constantly interrupted us

10

James

2 May 2023

·

Stayed 2 nights

The TV stopped working. They took care of it immediately.

10

chris

21 Dec 2025

·

Stayed 1 night

Staff was awesome. Got there hours before check n, but the were able to accommodate my wife and I. Coffee was always fresh and stocked. Room was awesome. Very comfortable. We actually did use the pool and hot tub. Overall, we visit Ottawa this time every year and will never go to another place. This is the spot!

10

Lindsey

14 Oct 2025

·

Stayed 3 nights

The staff here was simply amazing! They went above and beyond to be helpful & friendly. The hotel itself was clean, in great condition. Our room was spotless. I can't say enough good things about our stay here - especially after we had to check out of another hotel, it was a relief to stay here.

10

Julie

26 Jun 2024

·

Stayed 1 night

Very satisfied. Called back after returning home and asked if I had left a sweater. They found the sweater and I am picking it up. Very good staff personnel.

10

Dawn

22 Apr 2025

·

Stayed 2 nights

Since the last time I stayed, which has been a while, I noticed the hotel had some upgrades done. I love the new look. The process with everything was great. They are very attentive to your needs. I even got a text message during my stay from management to make sure my stay was going well and to see if I had any concerns. They kept up with the cleaning of the rooms right on point, what I mean is, we had to go get a few things but planned on coming back, and in that hour or two we were gone they had the room cleaned. I was impressed. While the price is a bit high to me, I always tend to choose Hampton Inn Ottawa Starved Rock bc they are always giving great service. Kim is great by the way! And I believe the cleaning person’s name was Marna, according to the card, she was great too! Thank you guys for being on point!

4

Diane

28 Oct 2025

·

Stayed 1 night

The lady at the reception area didn't seem to have any idea that I had made a reservation a week or two before arriving. We had three adults and she asked me if we needed two beds. Of course, with three adults. She kept looking and looking for a room on Sunday evening. I had my reservation confirmation and she didn't want to see it, which irritated me. She just kept looking. Finally, she round a room, problem being that she didn't really know who to run the charge machine. I had to put my card through twice and then she wasn't certain. Then I started wondering if I was going to be charged twice or maybe three times for the room. I just didn't have confidence in her and she did the same thing to the lady behind me. Still have ???? about her. Room was fine after we were assigned one.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to downtown Ottawa, the river, and area parks, and handy for road trips. A few guests found the immediate area less walkable or visually appealing, and construction briefly affected access.

Related guest reviews

10

Suzanne

16 May 2025

·

Stayed 1 night

This is a great affordable find in North Ottawa! Near enough for hiking and strolling and enjoying town. Safe and clean and friendly!! Pool…Hot tub… hot breakfast….beds were very comfy and towels and shower was outfitted with shampoo/conditioner/body wash and a lotion! They are dog friendly too!

10

john

1 Jun 2023

·

Stayed 1 night

Easy in and easy out

6

Katherine

4 Aug 2024

·

Stayed 1 night

Room was huge. Partial flooring. Peloton bike in room, a first time that’s ever happened. Dog friendly (doggy bag provided at check in) but doggy area had a dog bag dispenser and it was empty. Not a very walkable area.

10

Samuel

20 Nov 2024

·

Stayed 1 night

Great spot for a quick stay while traveling across the country

10

Jason

5 Jun 2023

·

Stayed 2 nights

The staff was helpful and personable. Our room wasn’t ready on time, but we were handed keys immediately when we returned. The location was a little odd - our window faced the back of a Cracker Barrel, and some sketchy looking businesses near by, but the hotel itself was fine. The TV was small and outdated. Overall good for the price.

6

Sue

25 Sept 2023

·

Stayed 1 night

Your computer system was not working. Construction outside made it difficult to get to front door

10

kirsten

7 Dec 2024

·

Stayed 2 nights

The staff here was so friendly! Location is super close to the cute downtown area and the river.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Hot breakfast is generally well liked, with good variety and helpful breakfast staff. Some guests wanted better quality or more options.

Related guest reviews

10

Kathy

21 Oct 2024

·

Stayed 2 nights

This is a very nice hotel. Comfortable rooms, good service, nice breakfast.

10

Lise

21 Aug 2024

·

Stayed 1 night

Kim at the Front desk was courteous with a smooth check-in. Offered bottled water which was nice. Hotel room and public areas very clean. Room was quiet for a restful night. Breakfast had the regular stuff, eggs, bacon, home fries. Waffles excellent. Will stay here again.

10

Emma

30 Jun 2024

·

Stayed 1 night

The hotel was amazing. Breakfast was delicious and had so many options. The pool was nice and the hot tub was nice sized with good jets. The only issue was getting my Roku stick in the tv. The tv was attached to the entertainment center so you can barely access the HDMI input. Highly recommend:)

10

Greg

7 Sept 2024

·

Stayed 1 night

Everything seemed fresh and new, and the staff was wonderful! Our door was difficult to open and loud, and when we mentioned it to the staff, they said it was new and thanked us for letting them know. There were lots of options for breakfast and a spacious area to eat. A great experience!

10

Paige

15 Sept 2024

·

Stayed 1 night

Very clean, all freshly remodeled! Great little gym and clean pool. Breakfast was decent and staff was friendly. No complaints!

10

patrick

17 Oct 2023

·

Stayed 3 nights

The front desk staff was very friendly and helpful. Property was very clean. Breakfast was very nice assortment and the 2 people working the breakfast were very helpful and kept everything clean and appealing.

10

Kaitlyn

4 Apr 2025

·

Stayed 1 night

Very nice property and breakfast. Would definitely stay there again.

10

DANIELLE

23 Apr 2023

·

Stayed 1 night

Great hotel but the breakfast ruined it for me for what we pay we should have a breakfast like Holiday Inn

10

Monica

24 Aug 2024

·

Stayed 1 night

Very clean, new or renovated building. Very quiet. Staff was nice. Well appointed room woth you need for a night. Only reccomendation I have is breakfast needs more options and better otions... for example make the eggs real eggs NOT from a carton pls, orange juice is all BUT orange juice. Also our room door is not closing well - you can see through the gaps in the hallwau, light gets in at night. Did not bother us enough to make a deal out of it but was noticable. Overall I recommend for a short stay.

10

Mary

16 Jul 2025

·

Stayed 2 nights

Very nice, great breakfast

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$152
February	US$190
March	US$166
April	US$169
May	US$187
June	US$195
July	US$182
August	US$185
September	US$182
October	US$183
November	US$168
December	US$155

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $220	18	19 $241
20 $194	21 $180	22 $173	23 $172	24 $172	25 $181	26 $181
27 $163	28 $176	29 $189	30 $182

Su	Mo	Tu	We	Th	Fr	Sa
				1 $181	2 $206	3 $214
4 $172	5 $173	6 $183	7 $187	8 $184	9	10 $208
11 $172	12 $172	13 $185	14 $185	15 $181	16 $208	17 $212
18 $404	19 $172	20 $181	21 $182	22 $184	23 $239	24 $248
25 $172	26 $179	27 $182	28 $182	29 $181	30 $218	31 $210

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Two Queen Beds

One King Bed

Room, 1 King Bed, Accessible

Room, Accessible

Room, 1 King Bed

Room, 2 Queen Beds, Accessible

Room, 1 King Bed, Accessible

One King with Sofa Bed Wet Bar

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Ottawa (Starved Rock Area)

Have a question?

Prices for upcoming dates