Name: Quality Inn Ottawa near Starved Rock State Park
Address: 510 E. Etna Road, Ottawa, Illinois, United States of America, Ottawa, Illinois, US
Price range: US$73–US$140 per night
Rating: 7.53

What guests think

At Quality Inn Ottawa near Starved Rock State Park, travelers describe a budget-friendly, convenient stop close to I-80 with quiet nights and comfortable beds, but opinions diverge on cleanliness, maintenance, and the basic, older feel of the property.

Staff are often described as friendly and accommodating. The two-story building lacks an elevator and some areas feel dated. Cleanliness feedback is mixed, from very clean rooms to reports of odors, grungy bathrooms, and housekeeping lapses. Breakfast ranges from simple and satisfactory to limited or cold, with service ending around 9 a.m.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Two-story property without an elevator is noted repeatedly. The building feels older, with some reports of worn areas and exterior trash; facilities are basic overall.

Related guest reviews

6

Amy

9 Jul 2025

·

Stayed 1 night

We weren't expecting much at the low price point, but there were still some disappointments: bathroom was kind of grungy, hairdryer didn't work, no protein at all on breakfast bar, water controls on both the sink and shower (which never did get hot) were backwards from standard set up... several weird things like that. Also, be aware that there's no elevator, so if you have heavy luggage or any mobility issues, you'll want to request a first floor room.

2

Daniel

4 May 2025

·

Stayed 1 night

The desk clerk said it would be an extra 20 dollar's for the use off each bed. With a sore foot and no elevator i had to hoble up the stairs.

4

Julie

29 Jul 2024

·

Stayed 2 nights

Musty smell in rooms. Carpet needs cleaning or removed in rooms and hallways. Needs a good remodel

6

Marie

24 Nov 2024

·

Stayed 1 night

Room was nice, however old. Did not appear very clean.

10

Billi Jo

25 Jun 2024

·

Stayed 1 night

Property was old but clean and nice beds decent breakfast

8

Leonard

7 Nov 2025

·

Stayed 1 night

Very clean room, great location-only missing an elevator. Will be staying here on future trips.

4

Thompson

17 Jul 2024

·

Stayed 2 nights

No elevator, rooms had smoke smell to them, breakfast ended at 9 ( and I don’t remember being informed of breakfast hours at check in) so we missed it completely the first day. Breakfast was just okay when we had it our second night

6

Lana

29 Jun 2025

·

Stayed 1 night

It was well run by friendly staff. It doesn’t have an elevator if you need one. Wish it had a swimming pool!

6

John

16 Aug 2025

·

Stayed 2 nights

This is a typical budget hotel. The room was clean and the bed was comfortable. It's a 2-story hotel and there's no elevator. The sink in the room drained VERY slowly. But the TV channel selection was good, as was the LED lighting in the room. The air conditioning was accurate and quiet. We'll stay here again.

6

shelley

6 Jul 2025

·

Stayed 1 night

Hotel was outdated and not very clean. Garbage over flowing around the building.

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Cleanliness

Feedback is mixed: many found rooms very clean, while others reported odors, dirty or worn areas, mildew or mold, and an isolated bed bug report. Housekeeping consistency appears uneven.

Related guest reviews

4

Ashley

20 Jul 2025

·

Stayed 1 night

Went to check and tried to swipe my card without telling me. I asked why he was swiping my card and he said there was $100 fee in case of smoking or peta. Got to our room and it smelled awful. Had the 2 queen beds and they were dirty with stains and whatever else. Sheets and pillow cases didn't look clean. The mini shampoo and conditioner bottles were used. Tub had dirt in it.

4

Julie

29 Jul 2024

·

Stayed 2 nights

Musty smell in rooms. Carpet needs cleaning or removed in rooms and hallways. Needs a good remodel

4

Jeremy

13 Aug 2025

·

Stayed 1 night

Room was clean. They did change my room from what I reserved. Seem to be a water and mold problem in the walls, especially in the bathroom.

2

Chad

21 May 2025

·

Stayed 15 nights

My room was ok. But my crews room had bed bugs. They moved them to a second room, it also had bed bugs. They tried to move them to a third, but it did as well. Very poorly maintained hotel. They even have a sign on the door that says cleanliness you can count on. 😅😅😅 Ya, ok. Don't ever stay there. Horrible place.

4

Thompson

17 Jul 2024

·

Stayed 2 nights

Room smelled like smoke, and breakfast was exactly the same both days, coffee was very weak

8

Leonard

7 Nov 2025

·

Stayed 1 night

Very clean room, great location-only missing an elevator. Will be staying here on future trips.

4

Mary

19 Aug 2025

·

Stayed 2 nights

We got to the Hotel late about 10:00 pm. Took a shower ready to get out and there were no towels. My husband called down to the desk no answer phone rang a while and no answer. He had to go down from the second floor to get towels. The shower controls had mildew under the plastic. The telephone was dirty and things looked like something split and dried. Disgusting. The beds were clean and comfortable. Would not stay there again. They gave a house cleaning problem.

10

Evgenia

25 Mar 2025

·

Stayed 2 nights

Very clean hotel. The beds are exellent. Breakfast is simple, but fresh and offers everything you need. The service is great and very helpful. We stayed 2 nights hiking ng the parks. Will come back gladly!

8

Doris

22 Sept 2025

·

Stayed 1 night

Comfortable bed, clean

6

shelley

6 Jul 2025

·

Stayed 1 night

Hotel was outdated and not very clean. Garbage over flowing around the building.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic but generally comfortable and quiet, with many praising the beds. Several guests noted maintenance issues such as slow drains, malfunctioning HVAC or fixtures, and dated decor.

Related guest reviews

8

Judith

29 Mar 2025

·

Stayed 1 night

Room was clean. Bed was comfortable.

8

Johnathon

1 Jul 2024

·

Stayed 1 night

The bed and pillow were amazing!

4

Alvin

29 Oct 2024

·

Stayed 1 night

My heater did not work, the toilet was clogged and the sink was also clogged. Other than that their room appear to be clean

6

Leslie

1 Oct 2024

·

Stayed 1 night

Disappointed in cleanliness. Breakfast waffles good. Front counter agent nice. A few issues with room (office chair broken, toilet seat broken). Left a note so hopefully will fix them.

6

Diana

4 Oct 2024

·

Stayed 2 nights

Our room was what you would expect for a budget hotel and adequate for our needs. It was clean and didn’t have any weird smells. Staff was very friendly and helpful. Breakfast was typical continental fare. Overall, our stay was a good budget-friendly option.

10

Ann

31 Dec 2024

·

Stayed 3 nights

Nice hotel everything was clean and comfy bed the one thing I really enjoyed it was quiet no riff Raff in the hallways and appreciate there was no marijuana smell as there are signs clearly in the lobby it is prohibited in the motel Great stay thank you! Will definitely be back!

10

Janice

13 Aug 2025

·

Stayed 2 nights

Very quiet. Close to I 80. Good food nearby. No smoking.

6

John

16 Aug 2025

·

Stayed 2 nights

This is a typical budget hotel. The room was clean and the bed was comfortable. It's a 2-story hotel and there's no elevator. The sink in the room drained VERY slowly. But the TV channel selection was good, as was the LED lighting in the room. The air conditioning was accurate and quiet. We'll stay here again.

8

Jennifer

16 Sept 2025

·

Stayed 1 night

Air worked great on the hot day. Close to everything i needed to do while in town.

8

Doris

22 Sept 2025

·

Stayed 1 night

Comfortable bed, clean

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Service

Service skews friendly and helpful, with quick or accommodating support mentioned often. A few guests reported poor responsiveness or check-in issues.

Related guest reviews

10

hikmat

24 Sept 2024

·

Stayed 1 night

Front desk staff were very helpful and attentive to all needs. Good breakfast, comfortable beds, clean rooms

2

Leonardo Miguel

21 Oct 2024

·

Stayed 1 night

Terrible service

10

Manuel

15 Apr 2025

·

Stayed 1 night

Great stay. Was passing by. Guy in front counter was super nice

10

Candy

20 Dec 2024

·

Stayed 2 nights

I am booking this for the 4th weekend in a row as a vendor at ChrisKringle Market. Only minors issues were dealt with immediately. Good hot breakfast.

10

Jeffrey

25 Aug 2024

·

Stayed 1 night

Staff was great. Facility was fine

8

Stephanie

10 May 2025

·

Stayed 1 night

Great for the price! Clean and the staff was friendly!

4

Mary

19 Aug 2025

·

Stayed 2 nights

We got to the Hotel late about 10:00 pm. Took a shower ready to get out and there were no towels. My husband called down to the desk no answer phone rang a while and no answer. He had to go down from the second floor to get towels. The shower controls had mildew under the plastic. The telephone was dirty and things looked like something split and dried. Disgusting. The beds were clean and comfortable. Would not stay there again. They gave a house cleaning problem.

10

Rita

17 Aug 2025

·

Stayed 1 night

Excellent customer service. Food places near by. Quite place. Comfortable bed.

10

Mark

20 Oct 2024

·

Stayed 1 night

Good stay, nice staff, check-in easy.

4

Kristina

27 Oct 2024

·

Stayed 1 night

The person checking me in had no idea what they were doing and had to FaceTime someone else to try and check me in. It took almost 15 minutes and of course I was in a hurry.

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Location

Convenient to I-80 and near restaurants and coffee, with several guests describing the area as quiet and feeling safe. Overall, access and proximity earn consistent praise.

Related guest reviews

8

Jorge

17 Oct 2023

·

Stayed 1 night

Convenient.

10

Gus

8 Aug 2024

·

Stayed 1 night

Great place to stay while on the road

10

Michael

23 Jan 2025

·

Stayed 2 nights

convienient, great location

10

Billi Jo

4 Oct 2024

·

Stayed 1 night

Convenient to interstate

8

Leonard

7 Nov 2025

·

Stayed 1 night

Very clean room, great location-only missing an elevator. Will be staying here on future trips.

8

Scott

16 Oct 2023

·

Stayed 1 night

We enjoyed a nice quiet stay.

10

Rita

17 Aug 2025

·

Stayed 1 night

Excellent customer service. Food places near by. Quite place. Comfortable bed.

10

Janice

13 Aug 2025

·

Stayed 2 nights

Very quiet. Close to I 80. Good food nearby. No smoking.

8

Jennifer

16 Sept 2025

·

Stayed 1 night

Air worked great on the hot day. Close to everything i needed to do while in town.

8

Sarah

21 Apr 2024

·

Stayed 1 night

My girlfriend and I meet up half way in Ottawa as we are long distance - this is our second stay at this particular location and it has been a great place for us to meet. Very quiet and as two AFAB people, we don’t feel unsafe or worried about the area. It’s right next to our favorite (Cracker Barrel) and a Starbucks!

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Dining

Breakfast feedback is inconsistent: some guests found it simple but adequate, while others reported limited selection, cold items, weak coffee, or missing basics like juice or butter; service ends around 9 a.m.

Related guest reviews

6

ROBIN

8 Jul 2025

·

Stayed 1 night

The check was fast and the attendant was nice. The room was comfortable, but the tv remote did not work. The free breakfast was inadequate. The eggs and sausage were cold. They had coffee and hot water, no juice. The toaster sisnt work. Only really tasty item was the waffles. Over-all, not great, but not terribly bad.

6

Amy

9 Jul 2025

·

Stayed 1 night

We weren't expecting much at the low price point, but there were still some disappointments: bathroom was kind of grungy, hairdryer didn't work, no protein at all on breakfast bar, water controls on both the sink and shower (which never did get hot) were backwards from standard set up... several weird things like that. Also, be aware that there's no elevator, so if you have heavy luggage or any mobility issues, you'll want to request a first floor room.

6

ron

4 Jun 2024

·

Stayed 2 nights

Room was ok, just a bit dirty. Breakfast was what I expected, Got the job done

10

Candy

20 Dec 2024

·

Stayed 2 nights

I am booking this for the 4th weekend in a row as a vendor at ChrisKringle Market. Only minors issues were dealt with immediately. Good hot breakfast.

4

Thompson

17 Jul 2024

·

Stayed 2 nights

Room smelled like smoke, and breakfast was exactly the same both days, coffee was very weak

2

Robert

22 Aug 2025

·

Stayed 1 night

The Hotel Breakwas little to Nothing. The Shower had a Bathmap glued to the Bottom to Cover up a Damaged Bottom. Dangerous!! Room 115. Never Again

4

Jennifer

21 Sept 2025

·

Stayed 3 nights

Run down, crappy breakfast, unfriendly staff

10

Evgenia

25 Mar 2025

·

Stayed 2 nights

Very clean hotel. The beds are exellent. Breakfast is simple, but fresh and offers everything you need. The service is great and very helpful. We stayed 2 nights hiking ng the parks. Will come back gladly!

8

Dan

25 Jul 2025

·

Stayed 1 night

No orange juice, no butter,

2

Jenifer

25 Apr 2024

·

Stayed 1 night

The ice was dirty, the coffee was terrible & the breakfast bar was really disappointing - nobody was keeping it clean or refilled. The room was fairly clean but definitely not as nice as pictured. Very misleading!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$64
February	US$67
March	US$64
April	US$71
May	US$74
June	US$79
July	US$73
August	US$78
September	US$76
October	US$76
November	US$73
December	US$64

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $140	16 $77	17 $77	18 $99	19 $99
20 $77	21 $75	22 $75	23 $75	24 $75	25 $91	26 $91
27 $75	28 $75	29 $75	30 $75

Su	Mo	Tu	We	Th	Fr	Sa
				1 $74	2 $91	3 $91
4 $75	5 $74	6 $73	7 $73	8 $73	9 $103	10 $95
11 $74	12 $74	13 $73	14 $73	15 $73	16 $114	17 $99
18 $74	19 $83	20 $73	21 $81	22 $73	23 $87	24 $94
25 $74	26 $73	27 $73	28 $74	29 $74	30 $96	31 $91

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Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds (Efficiency)

Room, 1 Queen Bed

Suite, 1 King Bed with Sofa Bed (1St Floor)

Standard Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room, 1 King Bed

Room, 2 Queen Beds (1St Floor)

Room, 1 Queen Bed with Sofa Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Quality Inn Ottawa near Starved Rock State Park

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