Name: La Hacienda San Jose Silicon Valley
Address: 399 Silicon Valley Boulevard, Edenvale, San Jose, California, United States of America, San Jose, Santa Clara County, US
Price range: US$93–US$194 per night
Rating: 7.35

What guests think

At La Hacienda San Jose Silicon Valley, guests praise friendly staff, quiet surroundings and value, while recurring complaints mention uneven cleanliness with pests, dated rooms and maintenance issues, closed or limited amenities, slow check-in, and no breakfast or onsite restaurant.

Many found the location convenient for freeway access and Kaiser, but food options are not walkable. Best for short, no-frills stays when price and convenience matter most.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews report the pool and hot tub being dirty, cold, or closed, and the gym limited or poorly maintained. Parking is strict with towing enforcement, and the on-site restaurant/bar is closed.

Related guest reviews

6

Nilendu

4 Nov 2025

·

Stayed 1 night

Low budget place to stay in town, rooms are clean and good to stay a night to two to sleep, no onsite restaurants or coffee places (permanently closed!)

10

Dana

17 Aug 2025

·

Stayed 4 nights

pool was dirty, hot tub was green

8

Lori

12 Aug 2025

·

Stayed 3 nights

So fhis is our 2nd stay at this hotel. For the price its nice. We got the king suite again and the room was very clean and bed was comfortable. Room was quiet. Didnt hear people in the hallways or above us (first floor) we were facing the pool and you could hear people at the pool but it was faint and to be expected. Lots of parking. Now for the bad...talk about the security. The back door by fhe exercise room was NEVER shut or locked and it seemed like every single time we went thru it transients were hanging around you go through the door and walk allit to the gate for the pool. The gate also didnt shut all of the way and anyone could go in there. The first time we wenf to check it out a lady was there with her 2 dogs running loose and she looked homeless. Now about the pool... the area was clean and they do a good job with that. But my husband works on pools and even i could tell something wasnt right jusf by looking at it. The spa was foggy and had a green tint to it the pool wasn't clear and the water felt slimly when we dipped our toes in. He decided to test the water a d the PH was way too high in both the pool and the spa and the chlorine didnt even register on the test there was so little in there. Honestly with the gate being broken and not closing and the water quality being that bad that pool needs to be shut down. When all is said and done for the price and the lack of perks i would much rafher pay the extra $30 a night up the road

8

ANNMARIE

25 May 2025

·

Stayed 2 nights

Front desk staff were all incredibly kind and did everything they could to make our stay comfortable. The space has clearly been redecorated so the gray and silver furniture with red pillows and red accent walls were classy. We loved the decor! And…The price was good for us! Unfortunately… The hotel is a whole is pretty rundown outside of things being newly decorated. We wish they had made it clear that if you want a pool towel, you must go to the front desk on the way to the pool. All the doors lock behind you around the pool, so after you’re done and have no towel, you have to walk dripping wet all the way around the building and go back into the front to get back in.There are a lot of anti-theft policies… All of the dumbbells had been stolen out of the fitness room. Most annoying was when we asked for late checkout they told us that we would be charged $25 an hour! We left on time.

6

Anastacia

21 May 2025

·

Stayed 2 nights

The staff was very nice & friendly. The pool was nice but the hot tub was barely warm and could have been a little cleaner. It was breezy so i understand all the leafy debris. They definitely need larger pool towels.

4

John

14 May 2025

·

Stayed 2 nights

Besides location, we booked this hotel because it advertised a restaurant on the property, Upon check in and asking about the restaurant, the front desk said it had been closed for many months. Our room and hotel in general is very shabby and worn patched wall paper, tears in carpet, worn bedding (burn hole in duvet), tub faucet not installed correctly…so much needs to be done to update this place. Location for our stay was about the only this good. Front desk staff were polite.

8

Alexander

23 Apr 2025

·

Stayed 1 night

Booked hotel due to amenities offered (pool & hot tub). Unfortunately the pool & hot tub were closed due to some lack if permits or city inspection.

8

Charles

23 Feb 2025

·

Stayed 1 night

I hate it when a hotel has a pool and/or hot tub advertised amenity, but, it is unavailable when you get there. It is a big factor as to where I decide to stay. I feel cheated when this happens. There should be a price adjustment.

4

Carlos

20 Feb 2025

·

Stayed 1 night

No breakfast, no pool or spa. Area looks dead

8

Rebecca

23 Sept 2024

·

Stayed 1 night

Room was clean , there were NO bugs , it was quiet. staff was so friendly and helpful and professional. I didn’t like that there is no breakfast, the hot tub was cold and the gym bathroom was dirty and smelled aweful.

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Cleanliness

Feedback is mixed: some guests found rooms clean, but many reported dirty carpets, strong odors, mold, and frequent cockroaches or other bugs.

Related guest reviews

6

Brian

28 Sept 2025

·

Stayed 1 night

Dirty room with prior coke & beer bottles left behind the desk/table & a broken sink faucet that leaked all over the counter, soaking our toiletry bags/items. They advertised free breakfast but was told the restaurant had closed so there was no breakfast offered any longer.

4

Elizabeth

19 Sept 2025

·

Stayed 1 night

No complaints about the staff, they were all nice. It was the cockroach we found running in the bathroom that did it for me.

6

Jenni

6 Aug 2025

·

Stayed 3 nights

Smelly like urine in the hallways and muggy water.

2

Veronica

28 Jul 2025

·

Stayed 1 night

They should not be having cockroaches

4

George

14 Jul 2025

·

Stayed 1 night

Front desk was great and very informative about the downtown scene. The Room had a roach crawling on desk, and the hallway floors were dirty.

6

Ian

23 Jun 2025

·

Stayed 4 nights

Front desk is alright. I got some napkins and some guy thought I was stealing something. I called to let them know I just took napkins and he said they are going to do an inventory check to make sure I didn’t steal anything ? My room was clean but had like a musty smell , the tv is so old the carpet is dirty and I seen multiple cockroaches in the bathroom. I also called about that and the front desk guy Robert said “ well this was pretty much built on cockroach land , the wifi does not reach the 3rd floor at all. I got moved to a room supposedly closer to the wifi but still could not barely get any signal. The only thing this place is good for is when you ask for towels

2

Jennie

10 May 2025

·

Stayed 3 nights

The room and bathroom were dirty. The hall ways had torn carpet area.

2

Nicole

23 Dec 2024

·

Stayed 2 nights

Our last day we woke up to bugs in the bed looks like little mini cockroaches. Also, my son went to take a shower and a cockroach came out of the drain. It ran out of the shower and into the bedroom under the bed when I went to tell the front desk, the lady looked at me as if how dare I say something and just said I am so sorry and that was it.

6

May

14 Oct 2024

·

Stayed 1 night

The bathroom is so dirty mold in the ceiling & wall and the toilet seems like never been scrub. Beds are comfortable

4

Roland

1 Jun 2024

·

Stayed 2 nights

There were cockroaches infestation and property management was notified but did not do anything. My wife and I had to close our luggages and toss away all food to avoid other critters. Also, other reviews indicate bed bugs so we sprayed down the bed with bed bugs sprays. Room also smells so we bought Febreeze to clear it. Highly HIGHLY recommend to stay elsewhere but if you do, stay on 2nd floor, even if you have to walk far to the last room. Worst than some hostels I've stayed at 3rd world countries, but we in USA...

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Rooms

Rooms are generally spacious with comfortable beds, but decor feels old and several reviews mention AC and fixture problems; some also noted unreliable Wi-Fi and occasional noise.

Related guest reviews

10

Lil

16 Aug 2025

·

Stayed 2 nights

Quiet, spacious, comfortable room. Very comfortable beds. Very nice amenities - TV, desk, coffee maker, microwave, refrigerator. Great for my business travel.

8

Felicia

26 Jul 2025

·

Stayed 2 nights

The price was right. This is an old hotel that could use some freshening up and modern upgrades. That being said the beds were comfy and it was close to all amenities.

6

Tresa

13 Jul 2025

·

Stayed 1 night

The hotel needs upgrades. It is very old. It smells old & musty. Bed had a broken down mattress that wasn’t comfortable.

6

Ian

23 Jun 2025

·

Stayed 4 nights

Front desk is alright. I got some napkins and some guy thought I was stealing something. I called to let them know I just took napkins and he said they are going to do an inventory check to make sure I didn’t steal anything ? My room was clean but had like a musty smell , the tv is so old the carpet is dirty and I seen multiple cockroaches in the bathroom. I also called about that and the front desk guy Robert said “ well this was pretty much built on cockroach land , the wifi does not reach the 3rd floor at all. I got moved to a room supposedly closer to the wifi but still could not barely get any signal. The only thing this place is good for is when you ask for towels

6

David

8 Jun 2025

·

Stayed 2 nights

A/C didn't work particularly well. A/C or something else on/near the exterior wall made loud popping noises through the night, causing some issues with my ability to sleep. Bad comfort average. Overall the room was fine, and the location was great. Front desk very courteous.

8

Marinel

8 Apr 2025

·

Stayed 2 nights

Property looks a little old but rooms were very good and beds were comfortable.

6

Robert

21 Mar 2025

·

Stayed 2 nights

Friendly stafff. Limited dining. unreliable internet

10

Tony

8 Feb 2025

·

Stayed 1 night

Big rooms, quiet place. Close to freeway for easy access.

6

FaridAgustin

29 Dec 2024

·

Stayed 1 night

The property outside looks good but inside at yhe hallways and inside the room the carpet and tile was too old.

2

Lindsey

4 Aug 2024

·

Stayed 5 nights

Overall I would recommend staying elsewhere. Staff just don’t seem to care all that much or does everything as minimally as possible. Housekeeping only came by once in our 5 night stay. Rooms are decent sized, at least the deluxe suite was, and beds fairly comfortable but everything is dated. Whole property needs updating. Pool was very dirty and hot tub was broken. Might work for a night or 2 but it’s tough to stay longer.

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Service

Many guests praise friendly, accommodating front desk staff. However, slow check-in lines, occasional rudeness, overbooking or policy disputes, and deposit/towing frustrations were also reported.

Related guest reviews

10

Bonny

9 Nov 2025

·

Stayed 1 night

Great staff

10

Bonny

19 Oct 2025

·

Stayed 1 night

Staff is amazing!!!

10

Maury

25 Jul 2025

·

Stayed 1 night

Check in was too slow because there was a lot of people and one guy checking everybody in.

8

Jennyfer

19 Jul 2025

·

Stayed 4 nights

Andrew helped us secure an additional room last minute when our daughter's hotel fell through. He went above and beyond to ensure our need were met. Star was friendly and hospitable. She remembered us the next day and asked about our excursion to the beach. The staff made the stay worthwhile. The pool was nice.The rooms were clean and comfortable.

2

Tammy

27 Jun 2025

·

Stayed 2 nights

We never got our room! Booked and paid for but due to technical issues they refused to provide me and several others with rooms and would not work with service to provide rooms! Expedia took over and proved us a beautiful room at neighboring hotel. Staff was rude and unhelpful only made excuses and refused to call management for assistance!

10

Caneisha

2 May 2025

·

Stayed 7 nights

Ive stayed at several properties locally to this hotel, and let me tell you. Nothing like la hacienda. This hotel is immaculate, no smells, the staff everyone at the front desk is awesome. They dont mind when my room key is deactivated, they check me in and out quickly, they are clear about the parking lot and having your tag on. There are snacks for purchase. This is my first South San Jose choice for a hotel.

2

Lorena

26 Apr 2025

·

Stayed 1 night

Terrible check in service, waited way too long for my room key at the front desk. I had already checked in online but apparently that does nothing to streamline the process. I had to do it all over in person, the front desk clerk was alone and unable to help.. There was a line of people and no rush to accommodate anyone, very disappointing.

10

Alberto

24 Apr 2025

·

Stayed 2 nights

Excellent service specially at the front desk with a really nice attitude a girl named Star,she is the best. Give her a raise please

10

Chase

11 Mar 2025

·

Stayed 3 nights

Staff was very nice and professional

10

Alexis

31 Oct 2024

·

Stayed 1 night

Fastest service

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Location

Quiet, secluded spot with easy freeway access and proximity to Kaiser San Jose. Dining is not walkable for many, and a few guests mentioned safety concerns around the property.

Related guest reviews

10

Victor

7 Aug 2025

·

Stayed 1 night

The hotel is secluded and quiet, close to major freeway and very convenient

10

Edgardo

14 Jul 2025

·

Stayed 2 nights

We stayed at La Hacienda for a couple of days while we visited Calibunga Water Park and the family loved it. It was our second visit to San Jose and by far this hotel was our place of choice. The place was quiet, clean and felt much safer than other hotels in the San Jose area. The parking lot and all of its trees provided great shade for vehicles as well as visitors. Not to mention the designated smoking area away from the hotel entrance that still provided sitting under the shade of the trees for those who partake. The only one downside that we encountered was that we had to go all the way around the property and use the main entrance again if we used the pool or jacuzzi.

10

Pedro

15 Apr 2025

·

Stayed 4 nights

Great location, easy access to 101

8

David

23 Mar 2025

·

Stayed 4 nights

Pleasant room, remote from other establishments meaning dinner had to be ordered in. Walls were a bit thin and could hear neighbors easily.

10

Tony

8 Feb 2025

·

Stayed 1 night

Big rooms, quiet place. Close to freeway for easy access.

10

Diane

25 Nov 2024

·

Stayed 1 night

Clean quiet and close by Kaiser

8

Charles

4 Nov 2024

·

Stayed 1 night

Convenient location

10

Janet

24 Oct 2024

·

Stayed 1 night

We situated from the highway not far but still quiet.

10

Carey

7 Oct 2024

·

Stayed 1 night

The gentleman at the front desk was very nice and the rooms were clean. The hotel was quiet and convenient

6

Ralph

13 Aug 2024

·

Stayed 1 night

The property was conveniently located to the Kaiser SJ Medical Center, which was my primary focus when selecting the property. However, the name does not match what’s listed on Expedia, and the property needs an interior facelift.

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Dining

On-site restaurant and bar appear closed and breakfast is not provided; lobby coffee is inconsistent. Guests often rely on delivery or driving for meals.

Related guest reviews

6

Nilendu

4 Nov 2025

·

Stayed 1 night

Low budget place to stay in town, rooms are clean and good to stay a night to two to sleep, no onsite restaurants or coffee places (permanently closed!)

6

Brian

28 Sept 2025

·

Stayed 1 night

Dirty room with prior coke & beer bottles left behind the desk/table & a broken sink faucet that leaked all over the counter, soaking our toiletry bags/items. They advertised free breakfast but was told the restaurant had closed so there was no breakfast offered any longer.

6

sharon

28 May 2025

·

Stayed 2 nights

It was ok. The hotel didn't have coffee in the morning for their guests to enjoy. We won't be staying there again.

4

John

14 May 2025

·

Stayed 2 nights

Besides location, we booked this hotel because it advertised a restaurant on the property, Upon check in and asking about the restaurant, the front desk said it had been closed for many months. Our room and hotel in general is very shabby and worn patched wall paper, tears in carpet, worn bedding (burn hole in duvet), tub faucet not installed correctly…so much needs to be done to update this place. Location for our stay was about the only this good. Front desk staff were polite.

8

Brenda

28 Apr 2025

·

Stayed 1 night

The location was great easy to get to from the freeway. I was there for a kids soccer tournament and one of the reasons I chose this place was due to the breakfast on site. When we got there and I inquired about I was told the restaurant was shutdown. The room was ok, some areas like the night stand had dried up something that was a bit gross but the rest of the room looked clean. Beds were decent and we had feee parking. Overall for a one night stay and the price it was good.

4

Stephen

7 Apr 2025

·

Stayed 2 nights

Can't say i liked anything! Ive stay hear in the past, when under other ownership and it was quite nice. Looking at pictures and reading amenities were deceiving. The pool and hot tub were closed. The restaurant and bar closed. No breakfast of any kind available, not even coffee service. Room coffee terrible. Don't plan to ever stay there again.

6

Debbie

1 Mar 2025

·

Stayed 1 night

the bed was very comfortable. the restaurant where you would get the breakfast was being remodeled so no breakfast. website did not tell you that

4

Jeanne

16 Oct 2024

·

Stayed 1 night

There was no signage very hard to find, waited in line long time to ask if the desk might knw where our hotel was located, map showed it on the property. No restaurant, no breakfast, no walkable restaurants. Just an old wore out Wyndam.

8

Alvin

21 Sept 2024

·

Stayed 1 night

The hotel room look antiquated but the bed is comfortable. The room comes with a fridge and microwave. Towels are plentiful. Staff is friendly. Too bad there is no continental breakfast.

8

Paula

7 Sept 2024

·

Stayed 1 night

Clean room and comfortable bed. Room was nice and big. But no coffee in the lobby

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$71
February	US$103
March	US$126
April	US$95
May	US$101
June	US$114
July	US$101
August	US$111
September	US$96
October	US$106
November	US$83
December	US$70

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $158	15 $194	16 $142	17 $144	18 $98	19 $109
20 $99	21 $118	22 $140	23 $143	24 $129	25 $122	26 $121
27 $99	28 $112	29 $151	30 $122

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2 $109	3 $106
4 $94	5 $107	6 $106	7 $106	8 $108	9 $112	10 $111
11 $98	12 $125	13 $147	14 $150	15 $156	16 $117	17 $109
18 $93	19 $107	20 $106	21 $112	22 $108	23 $109	24 $104
25 $94	26 $106	27 $108	28 $106	29 $106	30 $107	31 $109

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave

Double Room Disability Access

Deluxe Suite, 1 King Bed with Sofa Bed, Balcony

Queen Room Disability Access

Standard Double Room

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about La Hacienda San Jose Silicon Valley

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Prices for upcoming dates