Best Western Inn of Vancouver

Nice stay. Facility is clean well-maintained and the staff is friendly. The swimming, pool and workout area or clean and comfortable. The indoor what pool is heated. The motel is very close to lots of businesses and restaurants.

I booked this hotel mainly because of the pool and it wasn't working. My room keys did not work andI went to the desk, staff member supposedly got them fixed, but only got 1 of the requested keys fixed. Microwave door was broken so we had to hold it shut to be able to warm our food. Lady at breakfast was awfully rude to us. We felt like we were a burden.

The room was clean and updated. Plenty of lights in the parking lot. Good contenental breakfast with eggs to order. Overall good value for the price.

Nice parking area. Well lit

Check in was easy, the person that check us in was super sweet. I didn’t get her name unfortunately. We traveled with little ones, so she gave us a room close to the pool on the bottom floor. The pool was very warm and clean. I would definitely come back if I’m in the area! Our room was clean, plenty of towels, clean beds, and bathroom.

Only issue was no elevator to 2nd floor!

This place was great. What actually made it great was the welcome we got on arrival. The person at the front desk asked what floor we preferred and then went on to ask if we would rather a shower with a tub vs a stand up shower. We had a baby with us so that was so helpful to have a tub. The breakfast area was so clean and there was a good selection. Also, the pool - I’m picky and hate cold pools but I was able to just jump in and enjoy without getting cold. It was so nice! I felt like we were in a safe area and would most certainly stay here again!

This was a nice hotel, my only complaint was the pool wasn't open because of maintenance. Rayna at the front desk was very helpful and nice.

Plenty of parking

Ideal location, easy access to the interstate and local shops. Breakfast was very good and the pool was warm!

We prepaid for a king size room. At check-in, I let them know that we had our two dogs with us as this was a pet friendly hotel. The front desk person stated that the king-size room was not pet friendly, and that we would need to be moved to two queen beds in the pet friendly room. Which was fine. However, when we entered the room, the stench of smoke was extremely pungent and I asked to be moved to another room as I am severely asthmatic. I was informed that they did not have another room available and in order for us to stay in the original King size room, they would need permission from the manager. Mind you, it is Thanksgiving at 10:00 at night, and the night shift person at the front said it was too late to call the manager on duty. I went back into the room to let my husband know what was occurring, and again the strong stench of smoke in the room was too much for my lungs. We went back to the front desk and he called the manager on duty to get permission to move to the other room. The manager on the phone, Ana Santos stated that she would not let us move into another room. The front desk person suggested that I find another hotel to stay at, and said that, even though this was a nonrefundable room, he would have it refunded. Again, this now 10:20 at night Thanksgiving evening and most rooms were overpriced in the area or in terrible areas. My husband and I made the decision to then just drive home three hours to the Seattle Washington area. Arrived at home at 1:40AM

Very clean, comfortable beds and nice breakfast.

The bright spot was the employee that i first spoke with, named Ketzia. She was kind, friendly and allowed an early check-in. However, when i went up the stairs(no elevator), the room had a string deodorizer smell, that made me feel sick. I was hungry and exhausted, and wanted to stay, so i looked around and then sat on a desk chair, but could not find the cause, and couldn’t bear it. I went back to front desk and said I can’t stay even one night, of the 3 I had reserved.I ended up with s mugraine headache for hiurs.

This is a decent basic accommodation. The staff were friendly and helpful. There is plenty of parking. The room was plenty large, although it could have been cleaner (hair in shower, ants on floor). The walls are also paper thin, so we could hear our neighbors as if they were in our room. The surrounding area is pretty sketchy, although the grounds of the hotel itself seemed pretty safe.

Clean room everyday

The room was very clean and the bed very comfortable. Friendly staff and a lovely abundant breakfast. I would highly recommend staying here.

We had a pet friendly room as we travel with our dog. We didn't expect luxurious accommodations, but also did not expect the experience to be like that of a lower standard motel. The room was clean, cold and musty. We found mosquitos in the shower, spiders on the ceiling in the room, and woke a box of fresh baked donuts left on the counter covered in ants. Towels were stiff and non drying. The room darkening curtain covered the wall unit heater with no way to move it from in front of the vents.. Advised the morning desk staff of the issues which was received in a very nonchalant attitude saying, "We will add it to the list for the maintenance guy to look at." We will not be back.

Rooms are super clean. Staff is very attentive and accommodating, and it's conveniently located off the major freeways in the area. And of course, free breakfast and parking is always a plus.

The room was fairly clean. The bathroom had hair on the floor from previous guests and the bad skirts had stains on them. The morning staff was great. Kind, attentive, and helpful. The breakfast was decent with real eggs and waffles and the dining area clean. The night staff however was incompetent and although

You get what you pay for. My stay started off poorly—I was initially assigned a room that hadn’t been cleaned, with an unmade bed and leftover food in the room. Midway through my stay, I placed the “clean room” tag outside, but housekeeping never came, requiring a trip to the front desk just to get fresh towels. My room was finally cleaned the night before checkout. The shower water was consistently lukewarm at best, and the breakfast offerings were identical every morning with little variety. Note that this property is a converted motel, so all doors open to the outside. On the positive side, the furnishings appear recently updated, and the location is convenient to nearby businesses and the interstate. However, I’ll likely choose a different hotel for future business travel.

photos are not represent the hotel current condition. it might be used to be new, but it seems a lot outdate now. Staffs are friendly and helpful

Quiet, clean and kept updated. Eggs made fresh for me by the server at breakfast.

The beds are not very supportive. The metal frame squeaks so loud it woke me up several times the first night. I had to switch rooms for the rest of my stay

Overall, happy with stay. Room was clean. However, there is not enough wall insulation. I could hear my neighbor snoring which was an issue for me because I am a light sleeper. The bed was comfortable but the bed frame squeaked.

The room was clean and updated. Plenty of lights in the parking lot. Good contenental breakfast with eggs to order. Overall good value for the price.

Unit seemed dark

Staff Great, Breakfast good. My room 119 appears updated. Room ok, but 1st night the upstairs noise was excessive for awhile then next am the upstairs noise was excessive. The next night and am was less noisy but still present. Also on/ off noise from the cleaning room was present.

Very nice room, surprisingly quiet considering the amount of business surrounding the area as well as the close proximity to a freeway. The pool was refreshing albeit a bit small with only a 5' deep end. A jacuzzi would have been nice. The only other gripe was that the water pressure in the sink and shower was a bit low. But other than that, a really nice place with friendly staff.

Our overall experience was good. Our room was clean, the bed was comfortable and there was a decent breakfast offered, in the lobby. The only issue we had was that, the walls are paper thin. There were children jumping up and down in the room above us. That did stop however, after we contacted the front desk. The neighbor to the side of us was a loud snorer and we did experience hearing that as well.

Room was clean, comfortable and quiet. Loved that there was laminate flooring and no carpet.

Good variety of foods for breakfast (hot and cold). Good selection of beverages, too. Very responsive and friendly staff.

I booked this hotel mainly because of the pool and it wasn't working. My room keys did not work andI went to the desk, staff member supposedly got them fixed, but only got 1 of the requested keys fixed. Microwave door was broken so we had to hold it shut to be able to warm our food. Lady at breakfast was awfully rude to us. We felt like we were a burden.

I would like to say the best part of my stay was the staff. Everyone was so friendly and welcoming. The room was clean and properly stocked. Thank you.

Everyone was very nice and professional. The breakfast set up looked great. And our room was very clean. Will definitely stay again if in the area. Also a short drive to the airport.

We booked this hotel because it was one of our only options for a last-minute soccer tournament. Everything was fine until the second day when we returned from a long day of games and found our door cards not working. We were very concerned because our privacy tag was on the ground, and we feared someone might have broken into our room or the hotel had given it to another guest. I rushed to the lobby, but no one was there, so I had to call the number on the door. When I finally spoke to someone, they said that despite our Expedia booking and my husband confirming the dates at check-in, one staff member had only set our cards for one night, causing them to reset. I asked about the fallen privacy tag, and she said it could have been blown off by the wind or a passerby, so it wouldn’t ensure privacy. If you value privacy, bring tape to secure the tag. Anyway, it was a lot of stress for no reason.

The room was clean & the staff was great in helping us get settled in the room after a long day. We would definitely stay again should we be in the area.

Rooms are super clean. Staff is very attentive and accommodating, and it's conveniently located off the major freeways in the area. And of course, free breakfast and parking is always a plus.

This was a nice hotel, my only complaint was the pool wasn't open because of maintenance. Rayna at the front desk was very helpful and nice.

The staff was top notch.

The room was fairly clean. The bathroom had hair on the floor from previous guests and the bad skirts had stains on them. The morning staff was great. Kind, attentive, and helpful. The breakfast was decent with real eggs and waffles and the dining area clean. The night staff however was incompetent and although

The area around the hotel was sketchy. Homeless people lingering around. One even knocked at my door. A shooting was reported earlier in the week that i wasn’t aware of. The hotel room itself was nice. Had a problem with a clogged sink. They sent repair guys to fix the problem. It was more than a quick fix, and they were in my room about an hour or so.

All was well. Office staff is super friendly! A lot within walking distance. Right off of fwy but not so close you get the fwy noise.

Well lit and convenient for shopping and dining

Have stayed here numerous times. They upgraded the entire facility. Staff is always pleasant and breakfast always good. Location is close to services and reasonable safe.

Nice breakfast—lots of variety. Easy access. Good location. Well maintained.

Everything was great except for the area around the hotel. The property itself was fine but the street at the vicinity was dirty and a little sketchy. It didn’t seem very safe for walking around after dark. There was also a motel on the other side of the street with weird people around who whistled at me when I was walking my dog in the evening.

Reasonable price. Close to PDX.

Nice room, nice pool, good breakfast- close to PDX airport, pets allowed. Only problem- very sketchy homeless on three sides of hotel. Not a safe feeling, especially at night. If you are catching a flight and don’t plan to go for a walk, it’s a good hotel.

The hotel itself was nicely updated and quiet. Service was great. However, there are homeless folks that hang out right close and it didn’t feel super safe. The surrounding properties are also in bad condition. It’s unfortunate, because this place was comfortable and quiet, however I would not stay again due to the surrounding area.

Rooms are super clean. Staff is very attentive and accommodating, and it's conveniently located off the major freeways in the area. And of course, free breakfast and parking is always a plus.

Good variety of foods for breakfast (hot and cold). Good selection of beverages, too. Very responsive and friendly staff.

Desk staff is very nice. Room was clean. Some outlets on lamps did not work. The audio on the tv was bad. Shower head was way too high for me (5’5”). Breakfast was good, but eggs ran out quickly and weren’t replenished often. Plenty of parking and spaces were large, not compact. Quiet except for one night when a rude guest rhinoceros arrived after midnight and was tossing their luggage around their room and into the shared wall. They only stayed the one night. I checked out the pool and exercise room but didn’t have time to use them. Pool looked nice. Equipment looked good. Plenty of places to eat or get coffee within walking distance. Freeway close. I did see a few homeless people. One walked through the parking lot- didn’t say anything to us- and went to an ice machine area. There are 2 open lots - one next to the parking lot and one across from the parking lot- that are overgrown with 4-5 foot tall weeds. You’ll want to avoid those areas with kids and dogs. Not sure why the owners of those areas aren’t keeping those areas clear, but given the posted warnings about fire season , the city and this hotel should be cracking down on them.

Stay was amazing, clean rooms, good breakfast selection, and staff was making fresh eggs on demand. Good location, I felt safe with my kids and we look forward to staying again so we can use the indoor pool

The room was clean and updated. Plenty of lights in the parking lot. Good contenental breakfast with eggs to order. Overall good value for the price.

Very friendly staff and the hot breakfast was excellent.

Hotels.com customer service relocated me from one hotel to this one and i couldnt have been more grateful. It was clean, staff was kind, helpful, and patient. Breakfast was good, fresh, and well kept. Would definitely stay here again.

Internet was moderately fast sufficient for emails & browsing the internet. Made to order omlet was great.

Clean, large room Good breakfast and coffee, they have scramble egg, sausage, milk, waffle, bagel, apple and banana!

You get what you pay for. My stay started off poorly—I was initially assigned a room that hadn’t been cleaned, with an unmade bed and leftover food in the room. Midway through my stay, I placed the “clean room” tag outside, but housekeeping never came, requiring a trip to the front desk just to get fresh towels. My room was finally cleaned the night before checkout. The shower water was consistently lukewarm at best, and the breakfast offerings were identical every morning with little variety. Note that this property is a converted motel, so all doors open to the outside. On the positive side, the furnishings appear recently updated, and the location is convenient to nearby businesses and the interstate. However, I’ll likely choose a different hotel for future business travel.

A good experience. Especially excellent breakfast. Room very comfortable and clean.