Hotel Heimgartl

This hotel is a family-run establishment and is all about the attention to small details and customer service. We arrived within the hotel’s posted hours, however their reception had closed for the day. The hotel had an easy system for “out of hours” check ins and communication was clear and timely, so there were no concerns. The staff was very friendly and genuine, which we valued. The room was clean and comfortable with nice views. Parking is limited and the hotel is a bit of a hike from central Innsbruck (about 20-30 minutes), which may be important to take into consideration for arrival logistics. We traveled during a shoulder season and had no issues with parking. Breakfast was good and had several delicious homemade jams - the toughest part was deciding which to try! Eggs were made to order and meats, cheeses, bread, and granola/yogurt were available. As mentioned, the location is about a 20-30 minute walk from Aldstadt. At night, the walk was pretty dark and along the river. The location is great to access to zoo and is quiet. There was a hardbound book in the room about the hotel and the area - just another example of the fine details that make Hotel Heimgartl a nice place to stay. My only regret is that we did not stay longer!

Nice room, bathroom too small. Easy walk to downtown.

Staff is very courteous. Room was clean.

A great hotel for families! Super location with great views (particularly from the comfortable deck), kind and attentive staff, and easy parking. A short walk to a bridge across the River Inn brings one to a nice, small park with an excellent playground situated on the wide-ranging river-walk which offers extensive opportunities for walking, biking, or rollerblading. The hotel breakfast was a delicious start to a day full of adventure and the excellent Alpenzoo is a short distance away. The hotel's reception does close at 19:00 but they have a very good setup for late arrivals. Vielen Dank, Hotel Heimgartl!

Amazing staff. Very friendly and helpful. Spent plenty of time to explain the area, sights, and activities. Walked us to our room to make sure it was good and it was perfect. Large room and great parking. Very near public transportation if you don’t feel like driving and parking in town.