Name: TownePlace Suites by Marriott Pleasanton
Address: 7260 Johnson Drive, Pleasanton, California, United States of America, Pleasanton, California, US
Price range: US$138–US$570 per night
Rating: 9.47

What guests think

At TownePlace Suites by Marriott Pleasanton, travelers consistently praise the modern, spacious suites with well-equipped kitchenettes, strong cleanliness standards, and friendly staff, while also noting convenient freeway access to nearby outlets, restaurants, and downtown Pleasanton.

Guests also mention a well-equipped gym and free parking. Common drawbacks include occasional noise from neighboring rooms or the HVAC and beds that some find too firm. Several reviews cite inconsistent responsiveness at night or during check-in, plus minor maintenance issues, road construction nearby, and breakfast timing or quality concerns. Expect a convenient, amenity-rich stay with generally warm service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests mention a well-equipped gym and free parking.

Related guest reviews

10

Shannon

30 Jun 2024

·

Stayed 1 night

My family and I recently stayed 1 night at this location. We have no complaints, everything was great. The room was clean and we enjoyed the facilities. We would definitely recommend staying here!

10

Jessierene

30 Jun 2025

·

Stayed 1 night

We loved our stay and enjoyed all the amenities that was offered! Great breakfast options! Room was very nice, love that it has a very nice kitchen! Great bathroom! The only issue we had was netflix wasnt working, other than that we absolutely love the place. Good swimming pool too! Great staff! Amazing ambience! We'll definitely come back again! Or recommend this place!

10

Kathleen

21 Mar 2025

·

Stayed 1 night

Great staff. Reasonable dog fee

8

Deanna

14 May 2025

·

Stayed 1 night

Check in was quick and easy. No cost for parking which is nice considering the way hotels are gouging right now. The hotel is only a year old everything is brand new and well-kept. Unfortunately there were some things that were a drawbacks. But 10:00 at night the people above us were making a huge amount of noise so we tried to call the front desk who never answered after 5 minutes of letting the phone ring. We try it again using an outside line and still no one answered. When we went down to the front desk at another time it took 5 minutes of yelling for someone to come before the young kid came out from behind a closed door. It makes me concerned for the security of this property. The beds were not comfortable and we did not get a good night's sleep. The air conditioner was loud and couldn't keep a even temperature, but if you turned it off the room got hot and stuffy.It's sad that it takes $250 to get a decent room in the area and there are still drawbacks.

10

Alison

7 Mar 2025

·

Stayed 1 night

This property was amazing, the gym is so clean and well equipped. It was a perfect place for my recent business trip

10

Kenji

23 Feb 2025

·

Stayed 7 nights

Clean room and free parking.

10

Alexis

22 Apr 2025

·

Stayed 1 night

We live in the area and come really only for the hot tub and to relax and they never disappoint. Always clean and service is great!

10

Olga

15 Sept 2025

·

Stayed 3 nights

Athena was helpful She was able to get me better pillow due to issue with my neck Nice and very clean hotel. The gym was clean and it had good equipments. It had water fountains close to the lobby and inside the gym. Good location. Close to fwy and fast food places.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness earns frequent praise across rooms and public areas, and housekeeping is often commended; isolated concerns include dishware not fully clean and a few maintenance or drainage issues.

Related guest reviews

10

Winnie

6 Oct 2025

·

Stayed 1 night

Clean room, free breakfast, great place to stay.

8

Tomasa

5 Mar 2025

·

Stayed 3 nights

I travel to speak at various energy healing conferences. So this was definitely a business trip. It was a pretty clean place until I used some of the silverware and dishes. The storage bowl smelled of microwave popcorn when I took it out and it made me believe that maybe the dishes aren't quite clean.

10

CHRIS

20 Oct 2025

·

Stayed 1 night

Clean, comfortable room. Friendly staff

10

Arash

3 Jan 2026

·

Stayed 3 nights

Clean room quite and outstanding staff

8

Miranda

29 Jun 2024

·

Stayed 1 night

The room was clean, and had a small kitchenette. The bed was VERY firm and not that comfortable and the shower didn’t drain well. The breakfast was yuck, powdered eggs, waffles. The location was convenient which is why we chose it. The night we arrived the clerk told me some cars had been broken into the night before.

10

Srinivas

14 Apr 2025

·

Stayed 6 nights

Room was neat and clean. Well maintained property.

10

Virginia

15 Apr 2024

·

Stayed 1 night

Rooms were spacious and had everything we needed.The property was spotless & staff was great - will definitely stay here again !

10

Abdullah

18 Feb 2025

·

Stayed 2 nights

Looks new and very clean

10

Ken

16 Sept 2024

·

Stayed 1 night

Housekeeping was superb

10

Kristina

24 Jan 2025

·

Stayed 1 night

New clean property

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are modern, spacious, and well-equipped with kitchenettes and storage, and many guests found them comfortable and quiet. Drawbacks include noise from upstairs or HVAC and beds that some find too firm, with occasional maintenance issues.

Related guest reviews

10

Wanda

6 May 2025

·

Stayed 1 night

Stay was good. Heard walking above room. Power went out early in the night and was out about 3 hours

6

John

27 May 2024

·

Stayed 1 night

Rooms are tight in space

10

Juley

11 Sept 2024

·

Stayed 1 night

Spacious suites. With a full kitchen Right off the freeway and they are doing alot of construction around the property.

10

afshan

30 Aug 2025

·

Stayed 1 night

We had a wonderful overnight stay. There was plenty of space for us, and having a kitchen was such a nice bonus. The breakfast was delightful too! If we're ever in the area again, we will definitely return.

4

Jeff

24 Sept 2025

·

Stayed 1 night

I liked the room and the location and how clean it was. That was all negated by the fact that it was very hot out so I needed the AC on and it was right at the foot of the bed. The lowest setting was still very noisy so I wore ear plugs. that wasn't enough and I kept waking up from the noise. At 1am I couldn't sleep so I shut if off and slept with just a sheet on me but was too warm. Didn't sleep most of the night and at 5am the person above me stomped around for an hour like they were exercising. The only thing that matters to me is a good sleep and a shower to get me going in the morning. If that matters to anyone that needs the heater or AC on I wouldn't stay there. Weird too. It's only a few years old.

10

Mildred

3 Sept 2025

·

Stayed 2 nights

We had an excellent stay here. The room was well-thought out and well-equipped, particularly the kitchen. Triple-glazing meant we could hear nothing from the freeway next to the hotel. The hotel is fairly new and it shows in the decor. Breakfast was very good, with plenty of choice and three hot dishes, plus waffles. Staff were extremely helpful. It is a short drive to local restaurants. Wouldnt hesitate to stay here again.

10

Ubaldo

1 Sept 2025

·

Stayed 1 night

Super clean and modern rooms. Plus the rooms were spacious

8

Miranda

29 Jun 2024

·

Stayed 1 night

The room was clean, and had a small kitchenette. The bed was VERY firm and not that comfortable and the shower didn’t drain well. The breakfast was yuck, powdered eggs, waffles. The location was convenient which is why we chose it. The night we arrived the clerk told me some cars had been broken into the night before.

10

Stephen

29 Jun 2024

·

Stayed 1 night

New and clean. Beds too firm for me, pillows too soft. Great shower, perfectly quiet

10

Liza

15 Aug 2025

·

Stayed 2 nights

Fairly new hotel, clean. Likes the kitchenette in room that was fully equipped with a fridge, microwave, plates and utensils. Friendly staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, accommodating, and helpful, with several standout team members mentioned. However, multiple reviews report inconsistent responsiveness at night and occasional check-in problems or miscommunication.

Related guest reviews

10

Elizabeth

5 Mar 2025

·

Stayed 1 night

Laura, the general mgr, was working when I arrived. I needed an early check in and she was able to accommodate my request! I was nervous about a medical procedure I was going to in the next hour, and she was so kind and supportive - even calling me a cab when my Uber app was acting up! Excellent customer service!

8

Kimberly

29 Jul 2024

·

Stayed 1 night

Expedia indicates check in is at 3 pm, location says 4 pm. Room was not ready when I arrived at 3 pm, and others were waiting too. The front desk employee was very flustered and kept repeating all the stress was going to cause her a heart attac, and that she had reported the check in time discrepancy to management with no action.

10

MIRIAM

30 Jun 2025

·

Stayed 1 night

Overall great experience with hotel. However, check in was very disappointing. I called ahead to notify them we were in the area. The receptionist (Ashafar?) Seemed minimally engaged or eager to help at all. Upon arrival he seemed bothered and distracted. We were the only ones checking in at the time and it took a bit to get going.

10

Daisy

23 Nov 2025

·

Stayed 1 night

Staff was friendly, felt at home in the suite very clean and had everything we needed. We wished we could’ve enjoyed it a bit more to relax and use all amenities. The breakfast was perfect!

10

Anita C

25 Nov 2025

·

Stayed 2 nights

Very courteous staff. Aaron was a fantastic team player and he made sure we were all taken care of. We felt cared for. Clean rooms. Nice kitchenette. Breakfast was a nice touch. Fresh food!

10

Yvonne

16 Sept 2025

·

Stayed 2 nights

The breakfast in the morning was nice and good. The staff was very helpful.

6

Steven

17 Nov 2025

·

Stayed 1 night

Room was in good condition. Studio suite was not the suite I expected. I prefer the full suite but I didn’t know the difference. Night staff doesn’t seem to be knowledgeable and doesn’t answer questions fully. Morning staff doesn’t seem to be attentive enough. Morning staff was easily willing to talk to other guests while working with me at the front counter. I don’t like to be interrupted by others while at the front counter. Not my preferred destination anymore.

8

Deanna

14 May 2025

·

Stayed 1 night

Check in was quick and easy. No cost for parking which is nice considering the way hotels are gouging right now. The hotel is only a year old everything is brand new and well-kept. Unfortunately there were some things that were a drawbacks. But 10:00 at night the people above us were making a huge amount of noise so we tried to call the front desk who never answered after 5 minutes of letting the phone ring. We try it again using an outside line and still no one answered. When we went down to the front desk at another time it took 5 minutes of yelling for someone to come before the young kid came out from behind a closed door. It makes me concerned for the security of this property. The beds were not comfortable and we did not get a good night's sleep. The air conditioner was loud and couldn't keep a even temperature, but if you turned it off the room got hot and stuffy.It's sad that it takes $250 to get a decent room in the area and there are still drawbacks.

10

Jane

2 Dec 2024

·

Stayed 1 night

Outstanding staff and ambiance! Laura and Ryan are so friendly and fun, will definitely recommend this property to friends! The rooms are spacious, well appointed and very pleasant! Can’t wait to come back!

10

Timothy

24 Feb 2025

·

Stayed 2 nights

The people at the front desk were very kind. Everything exceeded my hopes.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to I-580/I-680, outlets, restaurants, and downtown Pleasanton with easy freeway access. A few note nearby road construction and one mention of prior car break-ins.

Related guest reviews

10

Christina

9 Nov 2024

·

Stayed 1 night

We stayed 1 night for a leadership conference my son had and it was perfect! Clean, easy access to the freeway and close to everything. I wish we had stayed longer! Definitely will be back! The breakfast was good. The biscuits and gravy were delish!

10

Sandra

2 Sept 2025

·

Stayed 1 night

Nice to play to stay. Everyone was helpful. Near to any locations.

10

Roger

3 Feb 2025

·

Stayed 3 nights

Convenient to the Bay Area and lots of good restaurants and coffee.

10

Wei Peng

16 Jun 2025

·

Stayed 1 night

It was short and sweet. Good location, quick check in, clean and new. Kitchen is great but I didn’t use it.

8

Miranda

29 Jun 2024

·

Stayed 1 night

The room was clean, and had a small kitchenette. The bed was VERY firm and not that comfortable and the shower didn’t drain well. The breakfast was yuck, powdered eggs, waffles. The location was convenient which is why we chose it. The night we arrived the clerk told me some cars had been broken into the night before.

10

azariah

16 May 2025

·

Stayed 2 nights

Free breakfast and close to thw 580 & 680

10

Theresa

15 Sept 2025

·

Stayed 1 night

Nice place to stay. It was very close to downtown and made it easy to go back and forth

10

Isabel

5 Jun 2025

·

Stayed 2 nights

Close to Highway

10

Joyce

1 Dec 2025

·

Stayed 1 night

Perfect location, close outlet and eating places. The staff are nice especially at tge reception area.

10

Olga

15 Sept 2025

·

Stayed 3 nights

Athena was helpful She was able to get me better pillow due to issue with my neck Nice and very clean hotel. The gym was clean and it had good equipments. It had water fountains close to the lobby and inside the gym. Good location. Close to fwy and fast food places.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is frequently praised, with hot items and waffles mentioned. Some guests report inconsistent start times or average quality (e.g., powdered eggs) and limited fruit.

Related guest reviews

10

Angelica

10 Jul 2025

·

Stayed 2 nights

Stayed for with family for youth softball tournament. The front desk was amazing at check in. Even letting us know that although we would miss hot breakfast time due to early games, that we could grab the cold items for a quick breakfast in our way out. That’s amazing especially with young children. Rooms were spacious, clean and quiet. Would definitely stay again when in area

10

Randy

19 Jul 2025

·

Stayed 2 nights

The staff was amazing as was the room. Breakfast was simple but wonderful. Thanks!

2

Weiquan

2 Jun 2025

·

Stayed 1 night

We stayed in this hotel because my son had an early kick off soccer game and this hotel post their breakfast start at 6 pm daily. But in fact, it start at 7am. Moreover, we paid for a room with king size bed and sofa bed and the room only had a regular sofa. The staffs took long time to address this issue. First, the staff(Assad) said that he is the only one person worked in the evening. When we could not find the sofa bed and no bedding at all around 9am. Asad said we need to waiting for the night auditor revolved this problem. Night auditor give us bedding and told me that she could opened the sofa bed to us in our room at 10:03pm. We went together to our room (#504) and finally she found out this only the sofa but not the bed. She said she could check the room available when she back to the front desk. She called us around 10:30pm and said she could changing another room for us. But my wife and son already slept after the whole days activities. I ended up crawling in the small sofa for the rest of the night. This hotel has no housekeeping work in the evening And only has one staff works. We want our money refund and please do not sell this hotel in Expedia. Or it would ruin your reputation.

10

Daisy

23 Nov 2025

·

Stayed 1 night

Staff was friendly, felt at home in the suite very clean and had everything we needed. We wished we could’ve enjoyed it a bit more to relax and use all amenities. The breakfast was perfect!

10

Anita C

25 Nov 2025

·

Stayed 2 nights

Very courteous staff. Aaron was a fantastic team player and he made sure we were all taken care of. We felt cared for. Clean rooms. Nice kitchenette. Breakfast was a nice touch. Fresh food!

10

Yvonne

16 Sept 2025

·

Stayed 2 nights

The breakfast in the morning was nice and good. The staff was very helpful.

10

Jessierene

30 Jun 2025

·

Stayed 1 night

We loved our stay and enjoyed all the amenities that was offered! Great breakfast options! Room was very nice, love that it has a very nice kitchen! Great bathroom! The only issue we had was netflix wasnt working, other than that we absolutely love the place. Good swimming pool too! Great staff! Amazing ambience! We'll definitely come back again! Or recommend this place!

10

Jonathan

4 Dec 2024

·

Stayed 2 nights

Excellent staff. Everyone was very friendly and helpful. Good size room, well appointed and very clean. The half kitchen and closet organizer enhanced the great stay. The only thing missing was fruit at breakfast.

8

Miranda

29 Jun 2024

·

Stayed 1 night

The room was clean, and had a small kitchenette. The bed was VERY firm and not that comfortable and the shower didn’t drain well. The breakfast was yuck, powdered eggs, waffles. The location was convenient which is why we chose it. The night we arrived the clerk told me some cars had been broken into the night before.

10

Ching

25 Jul 2025

·

Stayed 3 nights

Love the complimentary breakfast

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $183	19 $191
20 $197	21 $305	22 $570	23 $207	24 $183	25 $144	26 $144
27 $163	28 $197	29 $216	30 $207

Su	Mo	Tu	We	Th	Fr	Sa
				1 $148	2 $144	3 $144
4 $154	5 $193	6 $203	7 $197	8 $148	9 $139	10 $138
11 $154	12 $168	13 $178	14 $208	15 $148	16 $145	17 $145
18 $139	19 $187	20 $197	21 $219	22 $158	23 $138	24 $138
25 $138	26 $168	27 $197	28 $208	29 $158	30 $138	31 $138

TownePlace Suites by Marriott Pleasanton

About this property

Location

Room options

Studio, 2 Queen Beds (Hearing Accessible)

Studio, 2 Queen Beds, Corner (Hearing Accessible)

Suite, 1 King Bed with Sofa Bed, Corner (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Suite, 1 King Bed with Sofa Bed, Corner

Studio, 2 Queen Beds (Mobility Accessible, Tub)

Studio, 2 Queen Beds, Corner

Suite, 1 King Bed with Sofa Bed, Corner (Hearing Accessible)

Studio, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed, Corner (Mobility Accessible, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Studio, 1 King Bed with Sofa Bed

Guest reviews of TownePlace Suites by Marriott Pleasanton

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Pleasanton

Prices for upcoming dates