Name: The Quays by Greene King Inns
Address: Crow Lane, Northampton, England, United Kingdom, Northampton, Northamptonshire, GB
Price range: $54–$141 per night
Rating: 8.6

What guests think

At The Quays by Greene King Inns, travellers highlight clean, comfortable rooms and very friendly reception staff, good value, and a handy on-site pub/carvery with guest discounts, alongside a quiet marina setting with ample free parking.

Rooms are often spacious, but some feel dated, have limited sockets, and noise can carry from upstairs; there is no air conditioning, though fans are typically provided. Guests enjoy the food value and carvery, yet breakfast and pub service quality can be inconsistent, and the venue may be lively or crowded at times. Overall, a solid, good-value base if you’re comfortable with some wear and variable dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Attached pub/restaurant and bar offer meals and guest discounts; on-site free parking is widely appreciated. The venue can be lively at times.

Related guest reviews

10

Ali

Mar 1, 2025

·

Stayed 1 night

I booked for one night; a Friday. Really easy to find and loads of free parking. Reception staff were kind, knowledgeable and helpful. The room was perfect; very clean with adjustable heating, hair dryer and extra fan. Super comfy bed with no outside noise to be heard at all; even though my room was at the front by the pub next door. I didn't have breakfast but I only had to go next door to the pub if I wanted it. I will be staying again

10

Ellaine

Aug 31, 2025

·

Stayed 1 night

Comfortable room. Affordable. Free parking (great!) restaurant serving good food, wide variety.

10

Kerry

Nov 7, 2025

·

Stayed 1 night

Clean and tidy room. Good service, parking nice and easy too

10

craig

Jul 8, 2024

·

Stayed 2 nights

Nice comfortable room and well located for the adjoining pub and other restaurants nearby. Good sized pub area and outside seating, which are nice on a warm day

10

Paul

May 29, 2025

·

Stayed 1 night

Great location, staff and bar/resturant.

10

simon

Sep 14, 2024

·

Stayed 1 night

Proper value for money (£56) for a friday night booking. Free parking, pub attached that gives discount to hotel residents too. But best is that the staff care; if you have an issue the staff will sort it.

8

Matt

May 24, 2024

·

Stayed 4 nights

It’s an ok place to stay away from main city and fairly easy to get too. Only issue was the pub next door (which does your breakfast) does get rather loud and busy if you’re looking at grabbing an evening snack. There is however a Fish an Chip shop nearby plus a Greggs/Subways and Oriental Restaurant in walking distance. Best restaurant I went to was in the Billing Village (opposite the BP garage/Oriental Restaurant) called Imchai, which is a Thai restaurant and really worth a visit for a bite to eat (opens Tue-Sun until 2100).

10

Katelyn

Nov 26, 2025

·

Stayed 1 night

Quiet hotel, perfect base for an evening in Northampton. Bar had a great atmosphere for drinks and the carvery was spot on for Sunday lunch.

8

Neil

Oct 15, 2024

·

Stayed 2 nights

Very quiet and comfortable. Heating controls worked well. The adjoining restaurant/bar was convenient but a bit down market and the staff were not interested

10

Linda

Jun 1, 2024

·

Stayed 1 night

Rooms used to belong to Premier Inn so are of the same standard and decoration as Premier Inn. Very friendly reception staff, clean, comfortable rooms. We stayed on a bank holiday Saturday night and despite the hotel being fairly full it was quiet with no disturbances. Food in pub next door very good value for money.

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Cleanliness

Many guests found rooms very clean, with some describing them as spotless. However, a number reported issues like dust, mould, stale smells, or missed spots.

Related guest reviews

10

Kerry

Dec 21, 2025

·

Stayed 1 night

Nice hotel clean,tidy and very quiet. Reception lady very good and helpful. Bar was good all staff working hard and pleasan.

10

Ewa

Dec 14, 2025

·

Stayed 2 nights

Room very clean

6

phillip

Jul 31, 2025

·

Stayed 1 night

Room extremely warm, cleanliness not the best. Service at dinner was very slow and dessert was forgotten about.

6

Tina

Aug 4, 2025

·

Stayed 2 nights

Hotel was ok Issue With Sewage Problem In Toilet Had To Keep Bathroom Door Shut When Told Reception About Problem They Wasn't Bothered Didn't Even Have The Decency To Change Our Room Staff Was Moody Not Very Helpfull , Then To Top It All Telling Us A Completely Different Price We Had To Pay From What Expedia Had Gave Us In March ( Pay At The Hotel ) When Booked Rooms I Felt Like I Was Being Fleeced To Cut A Long Story Short we Payed What Our Confirmation Said As They Could Not Get A Way From THAT /

10

Steven

Jun 16, 2024

·

Stayed 2 nights

After hideous traffic delays we only arrived at 1.00am, but we were checked in straight away and able to head to our room immediately. This was so welcome after the journey we had endured. The carpet in the room could have done with a vacuum, it was a bit dusty.

10

Darren

May 20, 2024

·

Stayed 2 nights

Had two great nights sleep, room was cleaned before my second night which I didn’t expect. Nice to stay in a hotel where you can open the windows. Everywhere was spotless and very well maintained. Attached restaurant had great food.

4

Kirsty

Sep 16, 2024

·

Stayed 1 night

Very dated and the rooms smelt like stale smoke. The bed was creaking and had broken wood sticking out from the bottom of the frame. There were stains on the carpets too. The bathroom was small and the shower leaked onto the floor.

10

Adrian

Jun 9, 2025

·

Stayed 3 nights

Room and bathroom were spotlessly clean

2

Christopher

Dec 30, 2025

·

Stayed 2 nights

Worst room I’ve ever been shown. Didn’t stay the night as there was dust all over the room and mould in the shower.

10

James

Oct 6, 2024

·

Stayed 1 night

Very clezn room/bathroom..plenty of towels and spare pillows ..easy check in and friendly staff..

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable for the price, with some enjoying marina views. Several note dated decor, limited sockets, noise from rooms above, and no air conditioning; fans are usually provided.

Related guest reviews

6

Chris

May 26, 2024

·

Stayed 1 night

Rooms are tired, need a refurb. No fridge and only one plug socket. Bathrooms are very old. Found a pair of old socks and dirty pair of sliders under the bed. Pub attached had kids running everywhere when FA cup was on. When we popped in after the match with our kids and it wasn’t as busy we were told it was strictly over 18s. Didn’t seem to mind when parents were spending on drinks during the match….

8

Ketan

Aug 26, 2024

·

Stayed 1 night

Reasonably priced property with good location. Stayed during summer and the temp. was quite high. There was no air conditioning in the room and could not leave the window open due to mosquito problem with dense bushes and large tree just outside of window. Found 3 large spiders in the room.

8

Lloyd

Jul 6, 2025

·

Stayed 2 nights

Really friendly staff. Next door pub quite good. No air conditioning.

8

Martin

Jun 19, 2025

·

Stayed 1 night

Nice room, no aircon but fan provided. I stayed on a very hot day.

8

dean

Nov 8, 2025

·

Stayed 1 night

Rooms are dated and feel a bit grubby now after extensive use as a premier inn and need refresh ,

10

Jennifer

Nov 2, 2025

·

Stayed 2 nights

Room was large and clean Staff were kind and hard working

6

sheila

Sep 6, 2025

·

Stayed 1 night

Very noisy when guest who was above us was walking around their room. Had to ask twice for soap replenishment in bathroom and 2nd bed was not made up on arrival. This was then rectified on request.

10

Margaret

Jun 23, 2025

·

Stayed 1 night

Was pleasant. Bit noisy above but doen to floors i think

8

Mark

Mar 6, 2024

·

Stayed 1 night

If you like Premier Inn it’s more of the same. Decent stay, clean, quiet and comfortable.

10

Amber

Jun 29, 2024

·

Stayed 1 night

Great find, a beautiful view from the room. Very well appointed room with all necessary facilities including hairdryer and iron. A little warm in the room but a fan was provided, would have liked a thinner bed sheet however as quite hot. Very comfortable and well maintained room Ate in adjoining restaurant, nice food and good prices, nice to have 20% off due to staying at hotel. Only downside was being charged an extra £1 for a small amount of Nann bread to go with my meal and only offering large drinks.

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AI-generated summary based on recent guest reviews

Service

Reception and hotel staff are frequently praised as welcoming and helpful. Service in the pub/restaurant and admin communication (e.g., deposits or invoices) can be inconsistent.

Related guest reviews

6

stephanie

Jul 31, 2025

·

Stayed 1 night

The hotel was great the staff also in the hotel, However breakfast was not so good, i have copd so had just git ready fir breakfast, this can take it out of me, i went to breakfast was greated by the lady on this day 31st July 25, she was polite at first, there was several male guests having breakfast at this time, and a very smal breakfast area, the lady straight away wanted my breakfast order, i asked if i could sit down! The reaction to this from the lady was very negative, she did not have to answer, which she didn't just a gesture with her had to the table, her face said all, like i said i have copd so i was feeling a little light headed, I do think to show someone to a seat/ table would be more appropriate, i was then sat in front of several male guests which made me uncomfortable being a lone lady traveller, i do think a customer service course would be good, Its a shame as i had spoken to my husband the night before on how nice the hotel and restaurant n bar was,

10

Julian

Mar 24, 2024

·

Stayed 2 nights

The receptionist was outstanding. She remembered my colleagues names, kept us up to date on who had checked in and plans for dinner, even offered to run up my bags as i needed to collect a colleague from the station.

10

Ali

Mar 1, 2025

·

Stayed 1 night

I booked for one night; a Friday. Really easy to find and loads of free parking. Reception staff were kind, knowledgeable and helpful. The room was perfect; very clean with adjustable heating, hair dryer and extra fan. Super comfy bed with no outside noise to be heard at all; even though my room was at the front by the pub next door. I didn't have breakfast but I only had to go next door to the pub if I wanted it. I will be staying again

8

Debra

Nov 4, 2025

·

Stayed 3 nights

The receptionist was brilliant, very welcoming & helpful

8

Wendell

Aug 12, 2025

·

Stayed 1 night

A £50 holding fee just in case there are damages......... This needs to be stipulated at time of booking that a hopding fee will be required.

10

John

Nov 3, 2025

·

Stayed 1 night

Rooms were clean and well appointed. The staff were very helpful, especially Trish who checked us in.

10

Ashley

Jul 11, 2025

·

Stayed 5 nights

Trish was so helpful and made our stay so relaxing and easy Nothing was too much trouble

8

Clare

Dec 1, 2024

·

Stayed 1 night

Lovely staff,efficient check in,room clean. Bathroom floor very slippery for someone on crutches! Dinner... hmm,don't order the burger. It was inedible,tough,thin and tasteless. Husband only took one bite and left the rest. When staff asked how our food was he told them burger was awful- she just shrugged her shoulders and took the plate away. No refund offered. Staff in general however were lovely.

10

Andrew

Apr 24, 2025

·

Stayed 3 nights

The hotel staff were great, some of the staff in the pub seem disinterested and could be heard moaning most of the times

8

Derrick

Jan 22, 2024

·

Stayed 1 night

The hotel is great however nearly 1 month on and im still trying to get an invoice. It really should not be this difficult to get this Gave them my email when i checked out, and again when contacting them but nothing

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AI-generated summary based on recent guest reviews

Location

Quiet, easy-to-find spot by the marina with pleasant views and convenient parking, plus eateries nearby. A few felt it’s a bit out of the way.

Related guest reviews

8

Lloyd

Sep 27, 2025

·

Stayed 1 night

Lovely location and friendly staff. A bit rough around the edges but pretty good for the money!

10

mark

Feb 28, 2024

·

Stayed 1 night

Nice and clean but a bit out of the way

10

Ali

Mar 1, 2025

·

Stayed 1 night

I booked for one night; a Friday. Really easy to find and loads of free parking. Reception staff were kind, knowledgeable and helpful. The room was perfect; very clean with adjustable heating, hair dryer and extra fan. Super comfy bed with no outside noise to be heard at all; even though my room was at the front by the pub next door. I didn't have breakfast but I only had to go next door to the pub if I wanted it. I will be staying again

10

Stuart

May 20, 2024

·

Stayed 3 nights

Lovely hotel and great views across the water

10

craig

Jul 8, 2024

·

Stayed 2 nights

Nice comfortable room and well located for the adjoining pub and other restaurants nearby. Good sized pub area and outside seating, which are nice on a warm day

10

Paul

May 29, 2025

·

Stayed 1 night

Great location, staff and bar/resturant.

8

Matt

May 24, 2024

·

Stayed 4 nights

It’s an ok place to stay away from main city and fairly easy to get too. Only issue was the pub next door (which does your breakfast) does get rather loud and busy if you’re looking at grabbing an evening snack. There is however a Fish an Chip shop nearby plus a Greggs/Subways and Oriental Restaurant in walking distance. Best restaurant I went to was in the Billing Village (opposite the BP garage/Oriental Restaurant) called Imchai, which is a Thai restaurant and really worth a visit for a bite to eat (opens Tue-Sun until 2100).

10

Thomas

Jun 21, 2024

·

Stayed 1 night

Clearly an ex Premier Inn hotel BUT in a much better state than premier inn hotels we have recently stayed at. Lovely position overlooking a marina with berthed canal boats

8

STEPHEN

Jul 31, 2024

·

Stayed 1 night

Nice canal basin outlook from decking

10

Trevor

Oct 1, 2025

·

Stayed 1 night

Easy to find, lovely location on the marina. Good selection of food for dinner and buffet breakfast. Clean comfy room. Staff very friendly and welcoming.

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AI-generated summary based on recent guest reviews

Dining

On-site pub/carvery offers good value and popular roasts, with discounts for hotel guests. Breakfast variety and timeliness and overall pub food and drink quality can be inconsistent, and the venue may feel rowdy at busy times.

Related guest reviews

10

antony Alan

May 1, 2025

·

Stayed 1 night

Was there on a hot day so pub was full and lively as quiz was on . which I liked Food was fantastic main and dessert for only £10 all staff were fantastic !! Breakfast was very nice and breakfast staff was fantastic

8

LISA

Aug 4, 2025

·

Stayed 2 nights

Very nice hotel will stay again. The only thing i can say is the continental breakfast was not great very small options on the continental side.

4

David

Apr 18, 2025

·

Stayed 2 nights

The Hotel park of the Quays was very good. However the Quays Public House & Restaurant was very different. All the Lagers on offer were terrible, I doubt any Cellar Management has taken place for a long time but the same drinks in the Venue at Billing Aqua Dome were excellent

10

Ellaine

Aug 31, 2025

·

Stayed 1 night

Comfortable room. Affordable. Free parking (great!) restaurant serving good food, wide variety.

10

Geoffrey

Nov 30, 2024

·

Stayed 2 nights

This is a lovely large small hotel with good services. The staff members were responsive and attentive. The attached Carvery had many local people eating there and was excellent value. Hotel guests get a discount as well on what were excellent prices.

10

Talbot

Nov 20, 2025

·

Stayed 1 night

Excellent service, quiet location. Good food in the restaurant attached to the hotel.

6

Stephen

Nov 17, 2025

·

Stayed 1 night

Room was perfectly fine for what we needed. Standard Greene King pub attached which was handy, good prices and friendly staff. Breakfast was ok but we had to wait quite a while for hot items to be replenished by the time we arrived (we weren't late), and when it finally did get put out staff were already clearing away hot, cold drinks, toast etc. Experience we had was fine for the price we paid but would recommend you get there early for breakfast!

8

Clare

Dec 1, 2024

·

Stayed 1 night

Lovely staff,efficient check in,room clean. Bathroom floor very slippery for someone on crutches! Dinner... hmm,don't order the burger. It was inedible,tough,thin and tasteless. Husband only took one bite and left the rest. When staff asked how our food was he told them burger was awful- she just shrugged her shoulders and took the plate away. No refund offered. Staff in general however were lovely.

10

Katelyn

Nov 26, 2025

·

Stayed 1 night

Quiet hotel, perfect base for an evening in Northampton. Bar had a great atmosphere for drinks and the carvery was spot on for Sunday lunch.

6

Samuel

Apr 17, 2025

·

Stayed 4 nights

The staff were friendly, rooms were just fine for the price point. But the food at the attached pub/restaurant was bland rubbish.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$77
February	$82
March	$76
April	$69
May	$64
June	$73
July	$87
August	$90
September	$90
October	$81
November	$84
December	$72

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $81	5 $83
6 $65	7 $91	8 $104	9 $93	10 $101	11	12 $141
13 $83	14 $56	15 $104	16 $80	17 $58	18 $56	19 $62
20 $54	21 $56	22 $72	23 $60	24 $54	25 $106	26
27 $88	28 $60	29 $66	30 $62

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $69	3 $88
4 $59	5 $58	6 $69	7 $61	8 $64	9 $73	10 $67
11 $63	12 $59	13 $81	14 $64	15 $61	16 $70	17 $74
18 $59	19 $60	20 $78	21 $64	22 $59	23 $70	24 $75
25 $70	26 $61	27 $83	28 $62	29 $64	30 $66	31 $74

The Quays by Greene King Inns

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