Name: Mercure Northampton
Address: Silver Street, Northampton, England, United Kingdom, Northampton, Northamptonshire, GB
Price range: $79–$259 per night
Rating: 8.57

What guests think

At Mercure Northampton, guests consistently praise the central location, friendly staff, and clean rooms, with many finding the beds notably cosy and the breakfast generally good value for short stays.

Drawbacks include paid and sometimes limited parking, slow or out-of-service lifts, and a basic gym. Some guests experienced noise from events or the street, occasional fire alarms at night, and patchy bar or restaurant service. Rooms are largely modern and comfortable, but a few mention dim lighting, temperature control issues, a lack of fridges in some rooms, and minor maintenance or cleanliness lapses. Overall, expect a convenient base with solid comforts and occasional operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is convenient but paid and can fill up; lifts are often slow and at times one was out of service. The gym is basic, and events can make bars or the restaurant busy; some nights saw fire alarms.

Related guest reviews

10

Liam

Jul 7, 2024

·

Stayed 2 nights

Clean and convenient for a quick trip to Northampton. Gym could do with an upgrade. Breakfast very good.

10

Paul

Oct 18, 2025

·

Stayed 1 night

Great location, convenient parking, clean and comfortable

8

Sally

Jun 20, 2024

·

Stayed 1 night

Only one lift working. Very slow

2

Grant

Mar 25, 2025

·

Stayed 1 night

Fire alarm went off 3 separate times during the night - very little sleep

8

John

Jun 15, 2025

·

Stayed 1 night

All was fine except having to pay £8 for parking, this should be included in the cost of the room. One of the bedside lights wouldn’t turn off, receptionist told on checking out.

8

Indiana

Jun 24, 2025

·

Stayed 2 nights

Hotel room was very good Parking was easy but had to be paid

8

Assaf

Oct 15, 2025

·

Stayed 2 nights

The rooms are ok. Clean and basic. Soaps and shampoos are good. The elevators are slow, problematic and the key cards are not working properly. Breakfast is basic. The team throughout the hotel are very good and helpful.

8

Martine

Mar 2, 2025

·

Stayed 1 night

Comfortable room & bed. Well run function that we attended. Good choice at breakfast. Would prefer butter & jams to be served in individual pots rather than as a big block of butter to cut off or open pots of jam. Quite a small car park that fills up quickly.

2

John

Mar 25, 2025

·

Stayed 1 night

sort your fire alarms systems so we wouldn't have to get woken up 3 times and walk down 3 flights of stairs to be then sent back to our rooms

6

Gaynor

Aug 14, 2024

·

Stayed 2 nights

Parking is charged when booking via hotels.com. No fridge in room. Gym is very basic with limited air con and no water Central location but difficult to get to with current traffic restrictions. Good breakfast.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are frequently described as clean or spotless. However, there are occasional lapses such as dirty bathrooms, smeared mirrors, mould, or messy stairwells.

Related guest reviews

10

Olatunde

Nov 1, 2025

·

Stayed 1 night

Spotless room

8

Sara

Aug 22, 2025

·

Stayed 1 night

Stairwells not clean. Lifts small. Comfy bed though. Breakfast good but cold eggs.

10

Jennette

Dec 12, 2025

·

Stayed 1 night

Great customer service, room was spotless

10

Russell

Dec 6, 2025

·

Stayed 1 night

Clean rooms and friendly staff

2

Freya

Jul 20, 2025

·

Stayed 1 night

First time visiting at this hotel. No where to park they had an event on which wasn’t stated at booking and took nearly 30 minutes to find somewhere to park. The reception wasn’t welcoming and when we got to our room we were horrified about the cleanliness. Black tape on the ceilings which patched up holes and black mould everywhere in the bathroom. During our time there was an incident involving a drunk dispute which 5 security guards had to come out to try to diffuse the situation the whole reception area became very unsafe and we were told to go to the rooms and away from Exiting the building. The rooms were not sound proof and could hear screaming all night one of the worst experiences I’ve had at a hotel.

10

Dave

Nov 14, 2025

·

Stayed 2 nights

Room was spotless. Staff were very helpful and polite. More importantly the bed was sooooo comfortable

10

D

Jul 1, 2025

·

Stayed 1 night

Spotless bathroom, quiet room, easy parking

10

Juanita

Aug 26, 2025

·

Stayed 2 nights

Great location, clean rooms with friendly service

4

JORDAN

Sep 7, 2025

·

Stayed 2 nights

Don’t stay here unless you want a “clean” bathroom with smeared mirrors and towels missing

6

Adriana

Aug 12, 2024

·

Stayed 3 nights

I was disappointed with standard of cleanliness. There were pubic hairs in the shower and although I asked politely to the receptionist and she did called housekeeping, the state of the shower was the same also the sink was very dirty! The bed was lovely and wide that was nice, the corredor leading to the room was not lighted and looked non inviting

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally modern, spacious and comfortable, with large beds and good showers. Downsides noted include limited soundproofing during events or from outside, dim lighting, lack of fridges in some rooms, temperature issues on higher floors, and minor maintenance.

Related guest reviews

10

Janina

Jun 8, 2025

·

Stayed 1 night

Super comfy bed and pillows. We also appreciated having such a big sink and mirror in the bathroom, with loads of space either side to put our bathroom stuff - something that is often missing in hotel rooms. A power rain shower, and I conditioner and body lotion is also included, which is missing in many other hotels. Overall, a lovely one night stay!

8

Joanne

Nov 13, 2024

·

Stayed 1 night

Massive comfy bed, great shower and helpful staff. All you need for a good night's sleep! Good location and plenty of parking available.

8

Danii

Dec 15, 2024

·

Stayed 1 night

Nice room, clean. Not very sound proof even though it claimed to be. There was an event on at the hotel that we weren’t aware of, so we couldn’t use the bar or restaurant as it was so busy and I could hear everyone milling around outside the door til early hours and there was quite a draught coming through the door. Bed was really comfy and the view and facilities were lovely. Over all had a good stay.

10

J

Dec 2, 2025

·

Stayed 1 night

We have been to this hotel before and have found it to be in an ideal spot in the near centre of town, staff always helpful and pleasant, rooms very comfortable

8

Rebecca

Feb 28, 2025

·

Stayed 3 nights

Rooms where clean and comfortable however bathroom door had some damage and two bandaids where holding and covering the damage not so fresh. Had a long day if meeting and tried to order room service but never got through on the room phone to room service so had to ho down stairs to order something to eat when I just wanted room service and a good night sleep . Bed was comfortable but pillows only ok

4

Antonio

Jan 7, 2025

·

Stayed 1 night

Very cold on arrival .. heater able to heat where the heater was and not much further leaving the bathroom cold and the bed and sleeping conditions cold … staff did try to change the settings but not effective .. have stayed here a number of times but probably won’t stay here again especially if it’s cold … top tip don’t stay on the 7th floor the privilege appears to be being cold

6

Rose

Apr 22, 2025

·

Stayed 1 night

Stayed here before and generally very happy but a bit of feedback: Pillows are far too soft (i have asked for firmer ones for 2nd night) Breakfast needs some attention. The sign to order veggie sausages etc is not obvious enough and I didn’t know it was there till today although I have been here a few times. The eggs on the serving counter looked horrible (dried up). I did ask for porridge which they ‘cooked’ for me but i was inedible as the oats were hardly cooked at all. Just give breakfast some attention and the hotel is a great choice!

8

Alan

Nov 30, 2025

·

Stayed 1 night

Rice left room was amazing with a massive bed, refreshments, robes and nesperesso machine.

4

Tom

Sep 21, 2025

·

Stayed 2 nights

Very warm welcome from the staff on reception. However; the last night was very hectic with a party that was happening late into the evening and didn't stop until 0100 which disturbed our night sleep. It was very noisy and our room kept shaking from the music that would be heard on floor 3. The shower hook on the the glass, shower curtain was loose, and the light fittings were needing to be pushed up. Also, there was lack of lighting in a room that was a decent size.

8

Tamara

Jun 18, 2025

·

Stayed 4 nights

We had a really nice stay here. The hotel is well located on the edge of town so it was easy to go out for meals and walk to local attractions. It’s also 10 mins walk from the train station. Parking was easy to access. The staff were all really helpful, particularly the gentleman on reception ( I think his name was Chester). The only thing we would raise is the lack of fridge in the room. We were staying during a heatwave and although the room was air conditioned it would have been good to have a fridge to keep cold drinks.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming and helpful across reception and housekeeping. A minority report lapses such as unfriendly check-in, billing errors, and slow or untrained bar service.

Related guest reviews

4

Rebecca

Aug 18, 2024

·

Stayed 1 night

On arrival reception staff were good. However, the room had no bottles of water, water or wine glasses provided, no robes provided and no bath tub in the king size room, which was basic. They wanted to charge £4 to bring an ice bucket and 2 wine glasses to the room and said they were too busy to facilitate the request but the bar and restaurant were empty when we went down there. The guy behind the bar had no idea what he was doing (Pavel) & didn't know the wine selection on offer. He couldn't even ring drinks through the till, rolled his eyes when asked for ice and an ice bucket. However the breakfast was good and reception staff were good.

6

Chris

Jun 21, 2024

·

Stayed 2 nights

I was charged on check-in having already paid via Expedia therefore now having paid double

10

Tom

Nov 14, 2025

·

Stayed 1 night

The staff were great !

6

Trevor

Aug 10, 2025

·

Stayed 1 night

Hotel was comfortable but the staff weren’t very good at checking they tried to charge me £100 more even though I showed my booking it took about 20 minutes to finally get it it right not very friendly and quite rude at check in and breakfast you get the feeling they don’t want to be there need to learn customer service we stay in hotels most weeks and never came across such unfriendly staff probably wouldn’t go back

10

Dave

Nov 14, 2025

·

Stayed 2 nights

Room was spotless. Staff were very helpful and polite. More importantly the bed was sooooo comfortable

8

Katherine

May 19, 2025

·

Stayed 1 night

Nice, functional hotel in a good location for the town. Clean and comfortable rooms and a decent selection for breakfast. Staff at reception and the bar were not very friendly or welcoming which was a shame. Would come again on another visit to the theatre.

10

Abiodun

Nov 12, 2025

·

Stayed 1 night

The Room was spotless, Mercure were accommodating as it was my wedding day and receptionist on both days I was there with my partner . I would recommend 100%. Thank you Mercure Northampton !!!

10

John

Nov 24, 2024

·

Stayed 2 nights

Fantastic service. Every member of staff is extremely friendly and attentive. Breakfast was lovely. It was good to have soya milk. The hotel has recently been refurbished and is close to the town centre - so very convenient. The rooms are newly refurbished, and the king size rooms are comfortable.

10

Tony

Dec 18, 2024

·

Stayed 1 night

Stayed for 1 night and found staff very helpful and willing to go that bit extra if needed.

6

Amanda

Jun 20, 2024

·

Stayed 5 nights

Manager was rude. Small elevators. Didnt refund money when made reservation made by mistake. Housekeeper nice, no microwave, no refrigerator. Otherwise okay

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AI-generated summary based on recent guest reviews

Location

Central, walkable location close to the train station, shops and venues. A few mention the nearby park feeling uneasy at times and traffic restrictions making access tricky.

Related guest reviews

10

Mary

May 10, 2025

·

Stayed 1 night

First time staying here lovely hotel ten minutes walk from train station. Five minutes walk to shops bars restaurants. Room was clean and spacious. Good idea to have bath mat in shower. Breakfast buffet was lovely and lots of choice. Would highly recommend

10

J

Dec 2, 2025

·

Stayed 1 night

We have been to this hotel before and have found it to be in an ideal spot in the near centre of town, staff always helpful and pleasant, rooms very comfortable

10

Robert

Apr 14, 2025

·

Stayed 1 night

Overnight stay for concert at Royal & Derngate theatre- great location 10 mins stroll - good value for money on a Sunday booking

10

Paul

Apr 6, 2025

·

Stayed 1 night

Good location and price

6

Jeremy

Oct 2, 2025

·

Stayed 2 nights

Great location which is convenient for Franklin's Gardens, the train and bus stations and the town centre. Unfortunately it is directly opposite a park area which seems to attract a fair few dodgy characters and this is the same for the walk into town. The rooms are clean and modern (duvets and pillows aren't great but what you'd expect at this price point). The bar could do with having someone present to serve behind it on a more regular basis. Breakfast is very good for a buffet with the bacon some of the best I've had. Staff polite and friendly. Our biggest issue during our stay was due to the fact that we had a room overlooking the entrance to the hotel. Being woken at approx 2am by a car full of youths who parked outside, inhaled laughing gas and talked loudly for about an hour wasn't great. I'd have expected them to be moved on but maybe there was no one there to move them on as the reception phone went unanswered.

8

Denis

Dec 30, 2024

·

Stayed 2 nights

Great staff and very good location

10

Annette

Aug 14, 2024

·

Stayed 1 night

Stayed here with a friend for one night and couldn't fail anything. Check In was really friendly, room was lovely and spacious and the hotel is close to everything in Northampton you need - so just perfect.

6

Gaynor

Aug 14, 2024

·

Stayed 2 nights

Parking is charged when booking via hotels.com. No fridge in room. Gym is very basic with limited air con and no water Central location but difficult to get to with current traffic restrictions. Good breakfast.

8

Tamara

Jun 18, 2025

·

Stayed 4 nights

We had a really nice stay here. The hotel is well located on the edge of town so it was easy to go out for meals and walk to local attractions. It’s also 10 mins walk from the train station. Parking was easy to access. The staff were all really helpful, particularly the gentleman on reception ( I think his name was Chester). The only thing we would raise is the lack of fridge in the room. We were staying during a heatwave and although the room was air conditioned it would have been good to have a fridge to keep cold drinks.

10

Stephanie

May 2, 2025

·

Stayed 1 night

Clean, quiet, comfortable, easy walking distance to town, front desk happy to arrange for taxi service, nice breakfast. Will for sure stay here the next time I’m in town.

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Dining

Breakfast is generally good with a decent selection and options for vegetarians or gluten-free. Issues include occasional cold or basic items, slow or unavailable bar or restaurant service during busy events, and sometimes high bar prices.

Related guest reviews

10

Stephen

Nov 2, 2025

·

Stayed 1 night

I paid for my breakfast. It was good though the fried eggs were hard. The bar manager was excellent, very helpful and courteous. Bar prices ridiculous. Room very good indeed. Clean, comfortable and well appointed.

8

Sara

Aug 22, 2025

·

Stayed 1 night

Stairwells not clean. Lifts small. Comfy bed though. Breakfast good but cold eggs.

10

John

Jun 11, 2025

·

Stayed 1 night

Really comfy stay and great veggie breakfast.

8

Danii

Dec 15, 2024

·

Stayed 1 night

Nice room, clean. Not very sound proof even though it claimed to be. There was an event on at the hotel that we weren’t aware of, so we couldn’t use the bar or restaurant as it was so busy and I could hear everyone milling around outside the door til early hours and there was quite a draught coming through the door. Bed was really comfy and the view and facilities were lovely. Over all had a good stay.

10

Jamie

Oct 5, 2024

·

Stayed 1 night

Very nice hotel, very accommodating for gluten free breakfast

6

Rose

Apr 22, 2025

·

Stayed 1 night

Stayed here before and generally very happy but a bit of feedback: Pillows are far too soft (i have asked for firmer ones for 2nd night) Breakfast needs some attention. The sign to order veggie sausages etc is not obvious enough and I didn’t know it was there till today although I have been here a few times. The eggs on the serving counter looked horrible (dried up). I did ask for porridge which they ‘cooked’ for me but i was inedible as the oats were hardly cooked at all. Just give breakfast some attention and the hotel is a great choice!

8

Assaf

Oct 15, 2025

·

Stayed 2 nights

The rooms are ok. Clean and basic. Soaps and shampoos are good. The elevators are slow, problematic and the key cards are not working properly. Breakfast is basic. The team throughout the hotel are very good and helpful.

10

Donna

Dec 1, 2024

·

Stayed 1 night

We stayed here for a night when attending a music gig. Great location just a short walk to the town centre. Comfortable clean room. Great breakfast. Will stay again

10

John

Nov 24, 2024

·

Stayed 2 nights

Fantastic service. Every member of staff is extremely friendly and attentive. Breakfast was lovely. It was good to have soya milk. The hotel has recently been refurbished and is close to the town centre - so very convenient. The rooms are newly refurbished, and the king size rooms are comfortable.

10

Paul

Mar 6, 2025

·

Stayed 1 night

Poor bar service, food took 50 mins at 9pm

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AI-generated summary based on recent guest reviews

Month	Average price
January	$94
February	$92
March	$95
April	$98
May	$83
June	$118
July	$132
August	$120
September	$129
October	$108
November	$105
December	$106

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $101
6 $79	7 $162	8 $217	9	10 $110	11 $115	12 $182
13 $85	14 $107	15 $239	16	17 $89	18 $80	19 $96
20 $81	21 $107	22 $172	23 $163	24	25	26 $259
27	28 $135	29 $240	30 $148

Su	Mo	Tu	We	Th	Fr	Sa
				1 $121	2 $156	3 $126
4 $81	5 $132	6 $204	7 $155	8 $106	9	10
11 $79	12 $131	13 $193	14 $143	15 $99	16 $84	17 $85
18 $81	19 $110	20 $168	21 $168	22 $81	23 $81	24 $87
25 $81	26 $91	27 $111	28 $114	29 $81	30 $81	31 $90

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Monthly average prices

About this property

Location

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What guests think

Property Policies

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Good to know

Optional extras

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