Name: Holiday Inn Express Bristol Filton by IHG
Address: New Rd, Bristol Parkway Business Park, Stoke Gifford, Bristol, England, United Kingdom, Bristol, England, GB
Price range: $60–$324 per night
Rating: 8.17

What guests think

Across recent stays at Holiday Inn Express Bristol Filton by IHG, guests consistently praise friendly, helpful staff and generally clean, comfortable rooms, while feedback on the included breakfast varies widely from plentiful and well run to chaotic, understocked, or lukewarm.

Many find the location convenient for Abbey Wood, UWE and road links, with shops and a pub nearby, but it is outside the city centre and parking is paid, with occasional shortages and disabled bays misused. Rooms are functional and often quiet, though several note firm beds and uncomfortable sofa beds, compact layouts, and occasional noise or maintenance issues with heating or air-conditioning. Overall, expect a straightforward base with welcoming service and variable breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: the on-site bar can be limited with no draft options at times, there is no gym, and parking is available but chargeable and sometimes tight, with reports of misuse of disabled bays. The hotel is dog friendly and has a small shop/vending for essentials.

Related guest reviews

10

Sarah

Mar 29, 2024

·

Stayed 1 night

Amber greeted us warmly on arrival and was fantastic in helping me resolve an inadvertent double booking. Hotel bar was well stocked and good atmosphere. Small shop at reception for soft drinks, confectionery etc. As someone with food intolerances the only thing I wish they would do would be to put allergy labels on their food at breakfast, but other than that we had a great stay, and would stay again. This was a very short notice booking about 10 Mins before arrival, due to accident and long delays on motorway.

4

Eddy

Sep 30, 2025

·

Stayed 1 night

It is quite unbelievable that such an expensive hotel does not have a work out room.

8

Graham

Dec 21, 2022

·

Stayed 2 nights

Great hotel, conveniently located for M4/M5. Friendly and helpful staff, reasonable food. Cleaning is a bit average, especially in the corners in the room/bathroom, but generally is OK. Be aware: this hotel now charges for parking, it is £5 overnight, which is not prominently displayed when booking. You have to pay on arrival. This smacks of profiteering, as previously you entered your registration number into a tablet at reception, so they knew which cars belonged to hotel guests and could fine/clamp the rest. There is no justification for charging for parking at this site as there is no other reason to go there. It also makes the hotel less good value for money - there are other hotels in the vicinity that are similar price, but better, for the same cost if you include the parking charge.

10

PAM

Mar 1, 2025

·

Stayed 2 nights

I stayed here for 2 nights with my partner. The first room we had , had no heating other than a portable radiator as the heating unit didnt work, we also had very noisy neibours( not the propweries fault) they moved us as soon as we requested. . There was no beer on tap in the bar , however there is a pub that shares the car park.

8

Nicola

May 7, 2025

·

Stayed 1 night

Excellent location, price can always be less and shame you have introduced cost for parking which cannot be added to bill, has to be paid for separately.

4

Rajesh

Nov 5, 2024

·

Stayed 1 night

Most Breakfst items had run out by 9:00 am on the Sunday, even though they knew the Hotel was full. The Dininig area for the breakfast was filthy and dirty, tables empty and not cleaned either. Bar had no draft beer and beer bottles were price was unbelievably expensive.

10

Bridgette

Dec 25, 2022

·

Stayed 1 night

Excellent stay once again. However a little disappointed that car parking is no longer free for guests.

8

David

Nov 9, 2025

·

Stayed 1 night

Great hotel good service good food booked with them as my wife has mobility problems however out of 8 disability parking spots used up but only 3 of those cars displayed a blue badge. Had to push my wife in her wheelchair from the parking area of the restaurant opposite.

8

Mark

Sep 30, 2024

·

Stayed 1 night

Shame they now charge parking, when it used to be free

10

Belinda

Jul 16, 2023

·

Stayed 1 night

I dont think that you should have to pay for parking .

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Cleanliness

Many guests report clean, well-presented rooms and common areas. However, several note inconsistencies such as stained carpets, dust, unclean bathrooms or toilets, and other housekeeping misses.

Related guest reviews

4

David

Sep 17, 2023

·

Stayed 2 nights

Room basic and not brilliantly cleaned. Breakfast choices limited.

2

jatinder singh

Apr 21, 2025

·

Stayed 1 night

Apart from the the room everything was shambles toilets were dirty breakfast no cutlery available food trays were empty nothing there to eat it was like prison camp

10

Harry

Oct 6, 2025

·

Stayed 1 night

Excellent hotel .Very clean comfy beds and very friendly staff.Only downfall for us was poor choice of beers

6

Adrienne

Sep 15, 2023

·

Stayed 2 nights

Not enough parking especially for disabled people. Paid £15 for the weekend and couldn't park anywhere on Friday evening. Air conditioning unit drips onto bed and has done for some time - room 241 Lounge/dining/bar area too noisy due to design. This is ready for a refurb. Stains on carpet, curtains and bathroom.

10

Eric

Dec 4, 2023

·

Stayed 1 night

The hotel was very clean and the room was perfect and very quiet. All the staff including cleaners said good morning which was nice. Breakfast was great and lots of choices were available. Overall a good night.

4

Durali

Jul 21, 2025

·

Stayed 1 night

The ceiling of our room was dusty, the edges of the seats were dusty, there was a sock from the previous customer on the floor, and the cleaning was done carelessly. I really wouldn't stay here again.

8

Maria

Sep 16, 2025

·

Stayed 1 night

First time in a holiday inn. Pub nearby was good. Room fine but blood stains on the carpet.

8

Rosa

Nov 14, 2024

·

Stayed 1 night

Check in staff were helpful. Room was tired and carpet needed replacing due to marks. Food was not good. Dinner and breakfast pretty dire. Great to have a vending machine for essentials

6

anthea

Nov 25, 2024

·

Stayed 1 night

A very affordable and friendly option for a quick overnight stay, the bathrooms weren’t as clean as I would like but the linen was lovely.

10

Robert

Sep 15, 2025

·

Stayed 2 nights

Clean room and great breakfast

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and functional, with some quiet spots and good accessible options. Several mention very firm beds and uncomfortable sofa beds, compact layouts, occasional road or fan noise, and maintenance issues with heating/air-conditioning, water pressure, or TV.

Related guest reviews

6

Susan

Jul 11, 2023

·

Stayed 1 night

Very clean room although dated and not very comfortable. Poor water pressure in bathroom. Very friendly and helpful staff Large car park

6

Eva

Jun 21, 2025

·

Stayed 1 night

Family room could be a bit bigger it was standard room with sofabed when unfolded you couldnt get to window as there was simply no space Bathroom good with separate door for WC thats sophisticated :) Breakfast nothing special , but crowded

8

Alan

Jun 20, 2025

·

Stayed 1 night

Accommodation good but the room was noisy with a fan outside the window that made a buzzing noise all night long and as it was a warm eveningvthe widow was open and the room was very noisy.

8

S

Nov 9, 2025

·

Stayed 1 night

Room was very comfortable. Bathroom for wheelchair user was very good.

6

Mandy

Feb 10, 2023

·

Stayed 1 night

Room clean and tidy. However, room faced a busy road and was noisy all night so I did not get much sleep.

6

Zoe

Aug 5, 2025

·

Stayed 1 night

For the quality of room I will not be booking this again, the bathroom felt like a cell and the room was very compact. Due to the location of the hotel if you are wanting to go into the city centre I would recommend you drive as you would be doing a 20 minute walk to the train station or getting a £20 uber. The snack space is great and very handy however once again it it overpriced

6

John

Oct 23, 2024

·

Stayed 1 night

Nice hotel but the bed was too hard and it was impossible to heat the room with the ceiling mounted Aircon unit. The bed was also very small and only came with a small duvet meaning my feet hung over the bottom and my shoulders got cold.

8

Trudi

Oct 11, 2025

·

Stayed 1 night

Fantastic location for visiting son at Uni. Initially in room on 2nd floor but heating didn’t work and dog constantly barking for over an hour you could hear in room 2 floors below (apparently dogs are allowed on ground floor and this one’s owners must have left it to go out to dinner 😬)! Loads of complaints including from us so we were moved to third floor on end which turned out to be more modern, bigger bed, lovely shower and very quiet being on the end. Breakfast was a good choice considering it was included.

4

mohamed

Oct 30, 2025

·

Stayed 1 night

No smart tv for kids, sofa bed wasn’t comfort,

10

Jude

Dec 9, 2024

·

Stayed 1 night

Very comfortable room

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, welcoming and helpful, with efficient check-in and issues often resolved. A few guests experienced lapses such as unhelpful responses, repeated key-card problems, or understaffing during busy periods.

Related guest reviews

10

Vanessa

Jul 7, 2024

·

Stayed 1 night

We thought your receptionist was particularly helpful and friendly as were the morning breakfast staff.

10

Wade

Aug 1, 2025

·

Stayed 5 nights

Great staff, friendly and very helpful.

10

Susan

Aug 25, 2025

·

Stayed 11 nights

A very good location and all the staff was friendly and very helpful. A good breakfast in the morning. Would recommend highly

4

Alison

Nov 18, 2024

·

Stayed 1 night

I arrived early as my family had booked two rooms the day before were staying for 3 days I was only staying for one night. I understood I could not check in till 3 but I asked at 10 clock would there be any rooms free at this point I was told there were none but if I came back about 1 ish would let me if one was available then , good service at this point. Went back at 1 clock was rudley told in a there are no rooms and there is a lady waiting in front off me sat on a chair!! I said you know I been here scince 10 clock is there nothing you can do I was told to come back later . I had been in my mum and dads room waiting and seen the cleaner clean several rooms so not sure why said no rooms available or she could off took my number and phoned me when a room ready . I was due to go out at 3 clock so got ready in my parents room . Went down at 235 and got a room . I understand rooms are generally not ready to 3 but this could off been handled in a much better way which did not make me feel I was wrong for asking if there was a room available. I have worked in customer service for 20 years and this is not customer service Disappointed is all I can say!!

10

Kim Fai

Aug 12, 2025

·

Stayed 1 night

Staff is smart and quick to resolve my door lock issue.

10

Paul

Jun 30, 2025

·

Stayed 1 night

We had a single night booked and were happy with the room and the hotel in general. The buffet . Unfortunately we forgot something in the room when we checked out, only realised when we got home. I contacted the hotel and the duty manager Alex was very helpful and suggest and way forward and sorted it out brilliantly.forward breakfast was very nice.

6

Ian

Sep 10, 2023

·

Stayed 2 nights

Staff at the check in were excellent Breakfast facilities and availability was not good

10

Ann

Feb 10, 2025

·

Stayed 1 night

I had a very pleasant and comfortable stay. The service has significantly improved since my previous stay. I dealt with a young man called TJ on reception/bar and he was very courteous and attentive. Big improvement in service!

10

Tracey

Oct 21, 2025

·

Stayed 3 nights

Staff were super friendly and helpful. Room was clean, plenty of choice for breakfast, both cooked and continental. Choice of juices and various tea and coffee options. Nothing was too much trouble.

4

Andrew

Mar 18, 2025

·

Stayed 4 nights

Reception staff repeatedly canceled our room key - meaning repeatedly we couldn’t get into the room and had to go back downstairs to reception. Reason given was they had our room as empty, despite us being in there for 4 days and that was where they booked us in. And they didn’t seem to fix mistake as it happened repeatedly Also - heating didn’t work. No attempt to fix. They gave us a heater to plug in that had faulty feet meaning it was unstable and probably hazard. When checking out - stood at reception for a while, no sign of any staff - so had to just leave

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Location

Convenient for Abbey Wood, UWE and motorway links, with shops and a pub within a short walk. It is outside central Bristol, so driving or public transport may be needed for city visits.

Related guest reviews

10

Caroline

Sep 25, 2023

·

Stayed 2 nights

Convenient for Bristol centre but far enough out so parking not a problem. Shopping centre a short walk away in case you forgot stuff, and has a few places to eat. Room clean, lovely sheets, good shower. Staff very pleasant and friendly.

8

Andrea

Nov 4, 2024

·

Stayed 2 nights

Out of the city but conveniently located.

8

Nicola

May 7, 2025

·

Stayed 1 night

Excellent location, price can always be less and shame you have introduced cost for parking which cannot be added to bill, has to be paid for separately.

8

Barbara

Nov 17, 2023

·

Stayed 3 nights

10 min walk to MOD AbbeyWood, Filton railway station and a few coffee shops, retail stores chain restaurants and supermarkets. 15-20 min walk to Bristol Parkway railway and the mainline trains. Functional and convenient with helpful staff.

10

Chrys

Mar 30, 2025

·

Stayed 1 night

Ideal location for Abbey Wood

10

Chirag

Jan 7, 2024

·

Stayed 3 nights

Hotel is in a great location within easy reach of Bristol city centre, and onsite is walking distance pub and many restaurants opposite the dual carriageway, so lots of options for dinner. Also the included breakfast each morning is a definite plus!

8

Trudi

Oct 11, 2025

·

Stayed 1 night

Fantastic location for visiting son at Uni. Initially in room on 2nd floor but heating didn’t work and dog constantly barking for over an hour you could hear in room 2 floors below (apparently dogs are allowed on ground floor and this one’s owners must have left it to go out to dinner 😬)! Loads of complaints including from us so we were moved to third floor on end which turned out to be more modern, bigger bed, lovely shower and very quiet being on the end. Breakfast was a good choice considering it was included.

6

Isaac

Dec 18, 2024

·

Stayed 1 night

Bit out the way but as per the standard the chain sets out, its mildy inconveniencing getting to if you don't drive,

10

Charles

Nov 1, 2024

·

Stayed 1 night

It’s a modern hotel away from downtown. The room was small but comfortable enough for us. We chose it for the parking.

10

Lesley

Aug 5, 2025

·

Stayed 3 nights

Was on the third floor it was lovely and quiet and only 5min walk to shops

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: many enjoyed a decent selection, but multiple reviews mention long queues, items running out, cold food, and coffee machines not working. Evening choices are limited on site (often pizzas only), though a pub/restaurant is next door.

Related guest reviews

10

Ceri

Nov 10, 2025

·

Stayed 2 nights

Staff are lovely and welcoming. Room was clean when we arrived and breakfast buffet had a good choice and was replenished regularly. Watch out for the option to not have your room serviced some days. We opted for this as it was a short stay and didn't realise that it meant not even the bins were emptied. Staying with a baby, we were glad not to have been staying any longer! I'm sure they would have emptied the bins if we'd asked though, the staff really were ever so helpful.

8

Lyndon

Mar 30, 2025

·

Stayed 1 night

Pros Welcoming, friendly staff who explained everything clearly. Nice room and comfy bed Cons Breakfast buffet chaos. Long queue for just two coffee machines. Not enough cutlery and delay in refilling food trays.

6

Paul

Nov 2, 2024

·

Stayed 1 night

The breakfast was terrible. Despite arriving mid-session, there were no eggs, tomatoes, mushrooms, no yoghurt. The coffee machines had no milk, not coffee at one point. Bread constantly empty. A truly dreadful experience.

8

Jeremy

Apr 18, 2025

·

Stayed 1 night

Good check in experience. Breakfast very busy. 9am Good Friday was about a 15min wait for a table. Staff working hard to clear tables.

6

Liz

Nov 19, 2023

·

Stayed 1 night

Good stay, clean rooms and bar but breakfast really let it down. Not enough seats, messy room and poor quality eggs and bacon. Toaster awful and so was coffee machine. Shame

6

Jenny

Aug 17, 2025

·

Stayed 1 night

Nice rooms, staff friendly. But the real let down was breakfast: Limited amount of choice, ran out of certain things and not replenished quicley, no jams, choatic seating, watered down fruit juice, cereals strewn across the setving atea, poor quality. Also, i messaged via Expedia to ask if the breakfast sausages were gluten free or not, as my husband is coeliac but never got a response back

4

Steven

Jan 26, 2025

·

Stayed 2 nights

I have stayed here several times and would have normally given it a 4 star rating. The reason for dropping down to 2 stars for this visit is that the 'hot' food for breakfast was cold for the two days we were here. I do not mean 'cool', I mean completely stone cold; cold bacon and cold scrambled eggs. I did not try anything else. On telling a member of staff they just said that they would inform the manager.

4

Paul

Nov 23, 2025

·

Stayed 1 night

The breakfast was not of the same standard quality as other Holiday Inn stays. I get the impression they have lowered the quality of the produce to cut costs. Be prepared also if you are a solo traveler to be directed toward the high chairs, facing the wall away from the tables when eating your breakfast. I went along with the direction but she looked genuinely surprised when I replied "if I have to". Nothing like paying for a hotel and being treated to a breakfast facing the wall in a high stool like a child. Sent an email to management and got a generic we will look into this and adjust training etc. The room itself was reasonably priced. The lady that greeted me on arrival was friendly, very informative of hotel stay details which was useful. I would stay here again for the same price but I would not expect much from the breakfast.

10

Rod

May 30, 2023

·

Stayed 1 night

Knowledgeable, helpful, polite staff. Good breakfast selection.

10

Tracey

Oct 21, 2025

·

Stayed 3 nights

Staff were super friendly and helpful. Room was clean, plenty of choice for breakfast, both cooked and continental. Choice of juices and various tea and coffee options. Nothing was too much trouble.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$90
February	$109
March	$110
April	$100
May	$109
June	$119
July	$112
August	$112
September	$147
October	$119
November	$110
December	$88

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $91	5 $113
6 $60	7 $154	8 $229	9 $199	10 $90	11 $96	12 $195
13 $72	14 $157	15 $324	16 $218	17 $111	18 $101	19 $114
20 $68	21 $158	22 $220	23 $230	24 $90	25 $93	26 $117
27 $68	28 $129	29 $220	30 $156

Su	Mo	Tu	We	Th	Fr	Sa
				1 $93	2 $90	3 $120
4 $60	5 $131	6 $188	7 $173	8 $79	9 $79	10 $122
11 $60	12 $117	13 $186	14 $160	15 $87	16 $80	17 $93
18 $71	19 $117	20 $185	21 $168	22 $86	23 $81	24 $105
25 $60	26 $99	27 $155	28 $133	29 $83	30 $83	31 $90

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

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FAQs about Holiday Inn Express Bristol Filton by IHG

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