Spark by Hilton Rochester University Area

Best staff ever, super friendly, I booked two rooms and without me even asking they booked me two rooms next door to each other. 24 hour fresh coffee available for free in the lobby with a mini store if you need to purchase anything in the middle of the night, everything was spotless and I mean spotless! The hotel is pet friendly so keep that in mind, we love pets so it didn’t bother us at all, free parking and great location with easy access to every road we needed. We enjoyed the hotel.

All good

Parking was safe and easy. The staff I encountered were great. Sara A. Is the manager. She is wonderful.

No remote for tv in room.

It was cold breakfast. When I was getting coffee putting in creamer to coffee cup, because the creamer bottle plumper was tight, I was pushing it a little slow, the staff was passing by said ‘yeah take your time’ nothing wrong with that phrase, but I felt embarrassed because she wasn’t face me to say that, she was talking loudly to other guests sitting there… I will not stay there again.