Is parking available at the property?

Yes, free self-parking is available on-site, though it is limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:30 AM to 11 AM for a fee, approximately USD 15 to 45 per person.

Are pets allowed at the property?

Pets are not allowed, but service animals are exempt.

What are the standard check-in and check-out times?

Check-in time is 4:00 PM and check-out time is 11:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Is there an airport shuttle service available?

Yes, a roundtrip airport shuttle is available for a surcharge of USD 160 per person. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Guests are encouraged to contact the property for specific accessibility needs.

What is the location of the property in relation to key landmarks?

The property is located on the beach, just a 1-minute drive from Seven Mile Beach and 6 minutes from Negril Cliffs. It is 0.3 miles from The Boardwalk Shopping Village and 1 mile from Time Square Mall.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. Guests can enjoy the pool during operational hours.

What are the policies for guests staying with children?

Children 11 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 22.0 per night. Guests should request rollaway beds in advance for confirmation.

Coco La Palm Hotel in Negril, Jamaica

Average nightly price at Coco La Palm by month, last 12 months (USD)
Month	Average price
January	$148
February	$180
March	$160
April	$132
May	$115
June	$115
July	$111
August	$117
September	$116
October	$119
November	$122
December	$151

What guests think

Across many reviews, Coco La Palm earns strong praise for its friendly staff, clean grounds, and prime beachfront location on Seven Mile Beach, while recurring drawbacks include unreliable in‑room Wi‑Fi, dated room elements, and occasionally pricey or slow dining.

Guests love the wide, well‑kept beach, plentiful loungers and attentive security, plus tidy pools and a hot tub, though maintenance hiccups and limited evening entertainment are mentioned. Food is widely enjoyed and breakfast is popular, yet some find bar drinks weak, restaurant prices high, and the included continental breakfast underwhelming. Rooms are generally comfortable, but a few note road noise, firm beds, musty smells, or low water pressure. Expect a relaxed, family‑friendly beachfront stay with standout service and a simple, non‑all‑inclusive vibe.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Beachfront setup with plenty of chairs and shade trees, attentive security, and tidy pools with a hot tub add to the appeal. Some report maintenance issues (e.g., jacuzzi not working), limited evening entertainment, and a need for more shade or better beach chairs.

Related guest reviews

10

Ashleigh-Ann

Oct 21, 2025

·

Stayed 2 nights

This was the rejuvenation I needed! Coco La Palm isn’t a modern resort, but it has everything a family needs for a relaxing vacation. You won’t find the frills of an all-inclusive, but you also won’t miss them. The resort is right on Seven Mile Beach, so there’s no chance of getting bored. There’s so much to do, from watersports and sampling Jamaican snacks to chatting with guests and residents. It’s lively, yet there are still quiet corners for peace and relaxation. Be prepared to be greeted by warm, professional staff who deliver excellent service. My daughter and I spent Heroes Weekend here, and we’re already looking at dates to return. I even asked about a loyalty program because we are definitely coming back. Some standout features: kids under 12 stay free (you only pay for their meals), the pools and jacuzzi are spotless, and the staff clearly take pride in maintaining the property. I also loved that there were plenty of floaties available for guests at the pool. Best of all, the resort is right on the beach, so you can step out of your room and into the sea. That was a dream for my little girl, who adores the Caribbean Sea. We spent over six hours swimming, got perfect tans, and returned later to watch the sunset over dinner. Their customer service truly ties the whole experience together.

10

Jill

Sep 12, 2025

·

Stayed 7 nights

This was my 4th time returning to Cocolapalm. The grounds, pool, restaurant, bar, rooms are always kept up daily. The staff around the hotel are always busy working to keep it up! The security guard at the beach is great! Shout out to Notaya in the restaurant! She aims to please! Like their motto says, “keep coming back for more”. I will be back! Soon come, one love!

8

Lisa

Mar 15, 2025

·

Stayed 3 nights

Property was a good value but in my opinion they need to upgrade their beach loungers as well as add umbrellas to the sandy areas where the trees shade doesn’t reach. All the beach loungers were jam packed next to each other for the shade. They also need to introduce limiting lounger saving. Every day I saw large groups of 4-6 chairs being held literally ALL DAY without anyone using them! Very frustrating! We were forced to go to other nearby resorts to spend our money for meals and drinks in order to enjoy the beach.

8

Latisha Marlene

Aug 7, 2025

·

Stayed 7 nights

I didn't like that jacuzzi was broken the whole 7 days i was there

10

Sandra Diane

Apr 27, 2025

·

Stayed 14 nights

Property was very enjoyable. Location was great!! Amenities were great(pools, hot-tub, bar, dining and grill). If I had one complaint, it is that the air conditioner filters needed cleaning. There was a cigarette odor coming from ours. To be fair we didn’t report it so it could be done while we were there.

10

Tyler

Apr 15, 2025

·

Stayed 7 nights

jacuzzi was hot but no bubbles

10

Janae

Aug 24, 2025

·

Stayed 3 nights

There’s a pool,the beach is steps away so you get the best of both worlds all only steps apart.The food offered was really good and there was available microwave to warm up food.

8

Debra

Dec 18, 2024

·

Stayed 4 nights

Small resort. Good restaurant. Close to many other dining options. Wish they had beach umbrellas, shade was sometimes hard to find.

10

Mandy

May 20, 2025

·

Stayed 7 nights

Location is perfect on 7 mile beach! Food is excellent, especially the breakfast. Property is very clean and well kept. Wish there was more shade on the beach at this hotel like more palm or almond trees so everyone is not crowded under one big tree there. The drinks at the bar are pretty expensive and small. Good thing they have happy hour each day for a couple of hours and there is a grocery store in walking distance to buy drinks and snacks. Very nice hotel though in perfect location.

10

Steven

Jan 26, 2025

·

Stayed 8 nights

The plastic upright chairs on the beach should be replaced. Many of them are cracked or broken.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and grounds are widely praised as clean and well maintained. A few guests noted mildew or musty odors, ants, or delayed/inconsistent housekeeping.

Related guest reviews

10

Deborah

Feb 1, 2026

·

Stayed 6 nights

Staff was great and very attentive. Rooms, grounds and beach area amwas spotless. Everything was so well maintained. Both restaurants were spectacular. . I can't wait to return again in April.

6

Katie

Sep 29, 2025

·

Stayed 4 nights

Rooms were spotless common areas were not, restaurant has gone way down hill

6

Trevor

Mar 25, 2025

·

Stayed 7 nights

We just recently stayed for a week at CocolaPalm Reaort. The check-in was quick, however the front desk attendant did not inform us about the property at all. They just said to look in your room for resort information. The rooms were spacious, but dated. Our room had ants crawling around daily even in our bed. We advised the cleaning staff but nothing changed. Our cleaning lady was excellent. She had one day off and the lady that cleaned on that day folded our old towels and put our dirty bedding back on the bed. We called the front desk and this was rectified with no apology. The staff was very restaurant staff was very inconsistent. Some staff were happy and welcoming while other staff were the exact opposite. The food was decent and we did not have hot food once when it arrived. The beach was excellent and plenty of chairs for everyone. The pools were also clean and well-kept. The people selling marihuana and other drugs are very aggressive and you can't avoid them. The security at the resort allows this and is non-existent. You are harassed every 15-30 minutes by the drug traffickers. The resort has a good location and is quiet, however; lacks customer service and does not protect the guests from the vagrants that are drug trafficking all day and night.

10

Greg

Dec 16, 2025

·

Stayed 10 nights

Our room was very clean. The staf is freindly and welcoming

6

Gordon

Jun 21, 2024

·

Stayed 1 night

The room was musty. Needed to have ac on to block the smell.

8

Denece

Oct 18, 2025

·

Stayed 1 night

The cleanliness, easy check in, polite front desk staff and lovely sunset views.

10

Nadine

Sep 21, 2025

·

Stayed 1 night

This is my second time staying at this resort. The staff are polite and the place is quiet and clean.

8

Angela

Feb 16, 2026

·

Stayed 9 nights

Clean rooms, staff friendly

6

Shari

Oct 12, 2024

·

Stayed 3 nights

CocoLaPalm has been my go to for a few years now but this trip left much to be desired. The rooms aren’t being cleaned properly instead it looks like a surface clean is being done; mildew was all over the bathroom which could have been easily remedied with bleach! Same for the tile grout lines. We had to wear slippers because the floor wasn’t mopped properly. I opted not to have housekeeping for the 3 day stay because I don’t feel anything would have changed. The power kept surging making it difficult to charge our devices in both rooms, biting ants plagued my room so I had to request spray. The restaurant is too expensive for the quality and portion size not to mention the ten percent service charge which now became customary. The continental breakfast comes with the room however it consists of unripened fresh fruit and pastries none of which were to our liking so we ended up purchasing meals both on and off the property. Overall it’s a beautiful property and the location on the beach is great however there is room for improvement in many areas.

8

Akua

Jan 16, 2025

·

Stayed 2 nights

I had a great stay, my only complaint is the odor in the rooms. I suppose the condensation in the rooms can not be controlled with some of the rooms being so close to the beachfront.it smelled damp, almost mildewed

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AI-generated summary based on recent guest reviews

Rooms

Many find rooms clean and comfortable, with some spacious options and good air‑conditioning. Decor and some bathrooms feel dated, in‑room Wi‑Fi is frequently unreliable, and a few mention musty smells, firm mattresses, road noise, or low water pressure.

Related guest reviews

6

Jital

Nov 4, 2025

·

Stayed 2 nights

Room size quite big. Value for money

10

DEBRA

Jan 31, 2025

·

Stayed 4 nights

Great hotel in Negril! Beautiful beach, friendly staff, good food especially breakfast, comfortable beds. The rooms are dated & could definitely use upgrading but overall the place was great for a friends get together. I would stay there again.

6

Donald

Mar 26, 2025

·

Stayed 5 nights

The scenery is beautiful! The hotel is clean. The staff were pleasant! Basic renovation such a painting or staining the doors, fixing the shower faucet and updating the shower head would make it an excellent place for vacation.

10

Nicola

May 9, 2025

·

Stayed 1 night

Everything was wonderful for the exception of not having Wi-Fi in the room.

10

Horace

Jul 29, 2024

·

Stayed 2 nights

The only downside was that the WiFi in the room was very poor.

8

Nordia

Dec 5, 2025

·

Stayed 4 nights

Housekeeping was delayed for 3 days. The WiFi service was terrible. I enjoyed my stay overall.

6

Barry

Apr 5, 2025

·

Stayed 1 night

Great property! Wonderful beach. Areas of concern, abysmal Wi-Fi in the room and issues with water. Very poor pressure for the shower and water temperature was lukewarm at best. We had the standard room. It was clean and the bed was not awful.

6

Janel

Jun 26, 2024

·

Stayed 3 nights

My biggest complaint is no internet available in the rooms!! I was trying to “Work from Jamaica”, but that was impossible. Second complaint was no one available to handout beach towels twice when I went down. There’s no elevator and the staff person walked up MANY steps to deliver my driver’s license that I left at the front desk and the room service person walked up MANY steps to deliver breakfast so I’m grateful for that. There was a huge cricket in my room, but I just tried to ignore him since I decided to cut my trip from 3 nights to just one. I appreciate the price, but I NEED internet :(

8

Michael

Feb 3, 2025

·

Stayed 3 nights

Standard rooms are quite small. Will book a larger room next time. Not a resort problem but the US/Cdn $ exchange rate is a killer and will probably stop any future to travel to Jamaica

10

Dana

Apr 26, 2025

·

Stayed 3 nights

Nice place. Little loud at night if your room is close to the road. Food and beverages on site are a bit expensive. Amazing beach and really nice staff. Rooms are clean and well kept.

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Service

Service is repeatedly described as friendly, attentive and professional across the property and beach. Occasional complaints cite slow or inconsistent restaurant service, unfriendly interactions, or slow responses to maintenance issues.

Related guest reviews

8

Danielle

Oct 18, 2025

·

Stayed 4 nights

Very friendly front desk staff and lifeguards and security. Restaurant: Food quality and service not so great.

10

Patricia

Feb 21, 2025

·

Stayed 10 nights

All staff went above and beyond to make you feel welcome. I would recommend this resort to anyone wanting a good experience in Negril. Can't wait to back. Thanks to everyone there. Special thanks to the Front desk supervisor who upgraded our room. It was spectacular. Warm regards, Patricia & Richard.

4

Zohra

Apr 4, 2025

·

Stayed 4 nights

Though the staff was generally polite, everyone seemed miserable. I don’t mind when food/service takes a while, especially when it’s busy, but staff forgot my order and requests for condiments and silverware again and again. The grounds are well kept and the place is clean, but the WiFi never worked, the power went out and the generators blew exhaust straight to where my room was. My main issue is the lack of friendliness of staff. I spoke with some other guests and a couple mentioned that it was ruining their experience. Add to that, the prices have increased so much that it costs more to eat a basic dinner here than in a major US city. I’ve come to Negril for years and have stayed at coco la Palm before and I don’t think I’ll be back. This stay was very disappointing.

10

Jillian

Sep 26, 2025

·

Stayed 5 nights

I can’t say enough good things about Coco LaPalm! The staff is absolutely amazing friendly, welcoming, and always willing to go above and beyond to make sure you feel at home. The location is perfect, right on the beach, and everything is within walking distance, which makes it so easy to enjoy Negril. Waking up and stepping right out onto the sand feels like a dream. Coco LaPalm has truly become my happy home in Jamaica, and I can’t wait to come back!

10

Steve

Jan 25, 2026

·

Stayed 10 nights

Staff is so incredibly friendly and helpful

2

Donald

Feb 21, 2025

·

Stayed 1 night

We checked in fairly late. They offered a room upgrade. We took them up on it. The room had broken air conditioning. Let the front desk know if we could have the room we booked instead. They said they had a full house and no other option. They send maintenance to check the AC he could not get operating. Uncomfortable all night. Left in the morning

4

Aaron

Jul 14, 2025

·

Stayed 4 nights

Just really rude staff. They act as if they are constantly miserable. There is a tall guy with a beard who works at the bar who is especially awful at his job. They did not clean our room once during our stay.

10

Faith Ann

Jul 20, 2025

·

Stayed 3 nights

Outstanding Service – Truly Above the Rest! The customer service at this hotel is exceptional—every staff member was warm, attentive, and incredibly accommodating. It’s clear they take pride in making every guest feel welcome and cared for. This hotel cannot be compared to large chain hotels; it’s in a league of its own. Out of all the places we've stayed in Jamaica, this one stands far above the rest. We can’t wait to return!

10

M

Jul 9, 2024

·

Stayed 2 nights

Under impossible conditions in the aftermath of Hurricane, they managed to keep the place clean, safe, and accomidating. Challenged by unreasonable guests, they remained calm, professional, and pleasant.

10

james

Feb 15, 2025

·

Stayed 3 nights

We enjoyed our stay at Coco La Palm, the second time we've stayed. The staff was friendly and helpful. Breakfast was very good. Dinner gets slow as they seem to be understaffed when the place is busy. But it's simple enough to walk on the beach and find another place to eat.

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Location

Prime spot directly on Seven Mile Beach, central and walkable to restaurants, bars and shops. Many appreciate the safe, easy access to the beach and area activities.

Related guest reviews

10

Jean

Oct 22, 2025

·

Stayed 3 nights

The location was excellent, food was tasty and good variety. Staff friendly and helpful.

10

laurie

Nov 29, 2025

·

Stayed 7 nights

This hotel is my go to in Negril. Staff and location are spot on

10

Aaron

Apr 14, 2024

·

Stayed 4 nights

This is a wonderful spot in Negril. The location on the beach is fantastic. Right in the middle of the best strip of the beach. The property is small and quaint. The garden paths are lush and beautiful. The room was spacious and clean. The grounds are well staffed and maintained. Good value breakfast included. Paddle boards available for free for guests which was a plus. Lots of beach chairs under the shade of some beautiful big trees. Great value for the price point all around.

10

Cadear

Jul 14, 2025

·

Stayed 7 nights

Beautiful landscape, located on the beach, rooms are comfortable.

10

Terrace

Jun 21, 2025

·

Stayed 4 nights

Clean comfortable property that’s right on the beach.

10

John

Jul 21, 2025

·

Stayed 2 nights

Very friendly, well-run resort. Centrally located on seven mile beach. Restaurants everywhere, but the one here at the resort is excellent

10

Darryl

Jan 3, 2025

·

Stayed 1 night

Excellent location on the beach, great staff, comfortable rooms, good restaurant and bar, great pools and great location. Our room was a little dated, but comparably price wise; this place is great value. Overall I look forward to returning ….. and I don’t say that often. Will be my first choice in wonderful Negril.

10

Stacey

Apr 14, 2024

·

Stayed 9 nights

I always felt safe and the location is perfect.

8

Marcia

May 20, 2025

·

Stayed 1 night

The property is on the beach and it is very convenient, within easy walking distance of many other properties and entertainment. The grounds are lovely with verdant vegetation.

8

Luis

Nov 1, 2025

·

Stayed 3 nights

Buena zona en playa

Translate

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AI-generated summary based on recent guest reviews

Dining

Food is often tasty with a popular breakfast and well‑liked beachside dining, and bar staff earn praise. Downsides include pricey or weak drinks, occasional slow service at busy times, and some disappointment with the included continental breakfast.

Related guest reviews

10

Deborah

Feb 1, 2026

·

Stayed 6 nights

Staff was great and very attentive. Rooms, grounds and beach area amwas spotless. Everything was so well maintained. Both restaurants were spectacular. . I can't wait to return again in April.

8

Sandra

Aug 8, 2025

·

Stayed 1 night

The last 2 stays we had free breakfast. This time it was stated that breakfast was included. A half of piece of toast a palm size muffin and an apple puff is NOT breakfast. DISAPPOINTED with the false advertisement.

6

Katie

Sep 29, 2025

·

Stayed 4 nights

Rooms were spotless common areas were not, restaurant has gone way down hill

10

WHITNEY

Feb 1, 2025

·

Stayed 8 nights

EVERYTHING WAS WONDERFUL EXCEPT FOR THE COCKTAILS. EXTREMELY WEAK, NOT EVEN AN OUNCE OF ALCOHOL IN THE DRINKS.

10

JoAnn

Oct 11, 2025

·

Stayed 10 nights

Beautiful resort with excellent staff. Food at restaurant was delicious! Very quiet at night though, with very little activities and the bar closes early.

10

Marc

Oct 11, 2025

·

Stayed 1 night

great value in a great location. Staff was great from beginning of stay thru the end. Food/Drinks were good.

8

B Addison

Apr 10, 2025

·

Stayed 5 nights

Property was clean and in a good location . Staff were pleasant. Needs a renovation. Our experience with food at the restaurant was disappointing. We ate dinner there twice and neither time did we find it acceptable.

10

Mandy

May 20, 2025

·

Stayed 7 nights

Location is perfect on 7 mile beach! Food is excellent, especially the breakfast. Property is very clean and well kept. Wish there was more shade on the beach at this hotel like more palm or almond trees so everyone is not crowded under one big tree there. The drinks at the bar are pretty expensive and small. Good thing they have happy hour each day for a couple of hours and there is a grocery store in walking distance to buy drinks and snacks. Very nice hotel though in perfect location.

8

Andrecia

Aug 15, 2025

·

Stayed 5 nights

Food was great. Only issue was that fridge was empty not even water in it. Staff was great. Love it

10

james

Feb 15, 2025

·

Stayed 3 nights

We enjoyed our stay at Coco La Palm, the second time we've stayed. The staff was friendly and helpful. Breakfast was very good. Dinner gets slow as they seem to be understaffed when the place is busy. But it's simple enough to walk on the beach and find another place to eat.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $136	5 $127	6 $117	7 $126
8 $117	9 $136	10 $140	11 $141	12 $136	13 $141	14 $139
15 $139	16 $117	17 $116	18 $136	19 $149	20 $136	21 $136
22 $122	23 $136	24 $133	25 $136	26 $129	27 $166	28 $149
29 $129	30 $129

Su	Mo	Tu	We	Th	Fr	Sa
		1 $140	2 $104	3 $125	4 $104	5 $181
6 $181	7 $143	8 $104	9 $133	10 $105	11 $104	12 $105
13 $125	14 $125	15 $105	16 $105	17 $181	18 $150	19 $126
20 $196	21 $196	22 $196	23 $196	24 $196	25 $244	26 $317
27 $269	28 $369	29 $369	30 $316	31 $317

Coco La Palm

Prices for Coco La Palm

Monthly average prices

About this property

Location

Room options

Standard Room

Junior Suite

Coco Suite, Balcony

Superior Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Guest reviews of Coco La Palm

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Coco La Palm

Prices for upcoming dates