Name: Riu Palace Tropical Bay - All Inclusive
Address: Norman Manley Boulevard Bloody Bay Beach, Negril, Jamaica, Negril, Westmoreland, Jamaica
Rating: 8.28

Guest reviews

8.3

Very good

Based on 1,003 verified reviews

Who stays here?

Business

0%

Couple

52%

Family

28%

Group

17%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

At Riu Palace Tropical Bay - All Inclusive, travelers repeatedly praise the stunning, calm beach and generally friendly, energetic staff, while noting mixed food quality and recurring maintenance issues such as AC problems, plumbing clogs, and pools closing early.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

jon

Mar 31, 2026

·

Stayed 3 nights

Bar kept running out of Jim Bean rum. All wait staff in restaurants didn’t seem happy

10

Jerry

Mar 16, 2026

·

Stayed 4 nights

Staff has excellent service and are always willing to do the work and to be honest it's really hard to find services at a lot of resorts I wish I could give them all raises. I thank you 🙏

10

Baylee

Jan 28, 2026

·

Stayed 5 nights

Clean rooms, great views, clean beach. Average buffet but great service.

10

Tina

Jan 28, 2026

·

Stayed 6 nights

Great place!

8

Ian

Jan 27, 2026

·

Stayed 6 nights

Great staff. Awesome beach. They should invest in more comfortable beds. Very firm beds in the room.

Norman Manley Boulevard Bloody Bay Beach, Negril, Jamaica

Location

Located in Negril, Hotel Riu Palace Tropical Bay - All Inclusive is by the ocean, within a 5-minute drive of Seven Mile Beach and Bloody Bay Beach. This all-inclusive property is 1 mi (1.6 km) from Booby Cay and 4.2 mi (6.8 km) from Time Square Mall.

Bloody Bay(0.1 miles)

Bloody Bay Beach(0.3 miles)

Seven Mile Beach(0.9 miles)

Booby Cay(1 miles)

Percy's Riverside Retreat(1 miles)

The Boardwalk Shopping Village(3.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Free self parking is available on-site.

A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

No pets and no service animals are allowed at this property.

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available. Guests should respond to the supplier's message to arrange the shuttle service.

The property has limited wheelchair accessibility, including elevators and step-free entrances. Some public areas and rooms are wheelchair-accessible.

The property is located in Negril, within a 5-minute drive of Bloody Bay Beach and Seven Mile Beach. It is 1 mi from Booby Cay and 1.3 mi from Kool Runnings Water Park.

Yes, the property features 2 outdoor swimming pools, including a children's pool. The pools are operational seasonally.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

The property does not specify the availability of extra beds or cribs. Guests should contact the property directly for any requests regarding additional sleeping arrangements.

Riu Palace Tropical Bay - All Inclusive

Amenities

Property description

Book on Vio