Holiday Inn Express Hotel & Suites Milwaukee Airport by IHG

Upon check in, the desk worker appeared quite frazzled and rushed me to choose a shuttle time for the following morning. I later returned to the desk and same person was working. I was unable to close the remote blackout shade so I requested help. I was told to "just pull it" despite the fact that I had the remote in my hand and told her that the sheer operated properly. She repeated that I needed to just pull the shade down by hand or look for a wand. Upon returning to the room, I discovered the wire to the shade for the remote operation was broken. I was located in a first floor room, so I proceeded to pull on the shade for the next five minutes until it was completely closed. The friendly shuttle driver the following morning was the highlight of my stay.

Stayed for only one night but I will definitely not be going back. Pool area was way over capacity. First thing when you walk in to the service desk are 2 signs, 1. No Smoking and 2. Manager On Sight. We attempted to do some swimming but couldn’t even move in the murky nasty pool water which I took my kids out of asap. Went out to dinner and came back to our room smelling like Marijuana where the smell came mostly from the bathroom. Went to tell management to where I was told someone would call me. Never received a call that day nor an offer to move to a different room. Next morning breakfast was dry, sausage patties were rock hard and I couldn’t wait to just leave the place. I checked out and told front desk to have a manager call me. Never got a call. Called again 2 days later to advise I still hadn’t received a call from management and was told I needed to take my complain through Hotels.com

Hot tub needs to be controlled better to many kids jumping in like it is the pool making it inconvenient for those in need

Eveeything was great

Great last minute stop for us. Hotel was clean, quiet, and breakfast was great. We didn’t have time to use the pool, but it looked nice.