Is parking available at the property?

Parking is available on-site and is free. However, it is limited, so guests are encouraged to arrive early. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a complimentary roundtrip airport shuttle service is available upon request. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for easy access to different levels.

What is the location of the property in relation to key landmarks?

The hotel is located just a 2-minute walk from La Plaza Mall and 13 minutes by foot from McAllen Medical Center. It is also close to other attractions such as Rio Grande Regional Hospital (0.8 miles) and Quinta Mazatlan (0.8 miles).

Does the property have a swimming pool?

Yes, the property features a seasonal outdoor swimming pool, which is accessible from 9:00 AM to 10:00 PM. Please note that the pool will be closed from March 28 to April 1 each year.

What are the policies for guests staying with children?

Children are welcome at the property. Kids can stay for free up to a certain age, which is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per night. Guests should request extra beds in advance, as availability may vary.

Wyndham Garden McAllen

Average nightly price at Wyndham Garden McAllen at La Plaza Mall by month, last 12 months (USD)
Month	Average price
January	US$97
February	US$99
March	US$105
April	US$103
May	US$104
June	US$94
July	US$100
August	US$97
September	US$101
October	US$93
November	US$101
December	US$101

What guests think

Reviews of Wyndham Garden McAllen at La Plaza Mall consistently praise the walkable location by La Plaza Mall and the airport, friendly and helpful staff, and the included breakfast, though overall experiences vary depending on room assignment and timing.

Cleanliness feedback is mixed: many guests found rooms and common areas very clean, while others reported odors, mold, insects, or worn linens. Rooms are often spacious or comfortable, but several guests mention dated decor, loud or inefficient A/C, inconsistent hot water, and occasional noise. Families enjoy the indoor/outdoor pool, yet frequent comments cite dirty water, closed or nonfunctional hot tubs, crowding, and long waits from a single working elevator. Expect a convenient base with good value, alongside variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor/outdoor pool is popular, but reviews repeatedly note dirty water and hot tubs not working; only one elevator often causes long waits. Shuttle and free laundry are appreciated, though parking can feel unsafe for some and shuttle reliability varies.

Related guest reviews

8

Alicia

27 Mar 2023

·

Stayed 1 night

All was good but the pool indoors was not heated and neither of the jacuzzis were operating all other was great

2

Yerusi Merary

7 Jul 2025

·

Stayed 5 nights

Pictures are outdated of how the pool actually looks now. Jacuzzi didn’t even work. Pool was dirty and everything around just looked old and dirty. We requested to cancel our stay through Expedia and Expedia contacted the hotel TWICE in two different days and management never wanted to get back to us about a refund or even cancellation. We were forced to stay the week because they never got back to us. The main reason why we picked this hotel was because of the pictures shown for the pool. And it was a total disappointment. Hotel is so under maintenance they only have one elevator working for such a big hotel. And they only bring you new towels every 3 days because they want to save water and electricity (they have a sign saying this in the bathrooms)

4

Jesus

26 Jun 2024

·

Stayed 2 nights

Set up a time to have a shuttle to airport....when it came time they had no driver...had to scramble to find a taxi and almost missed my flight..(family of four with two small children)

6

Jessica

28 Mar 2025

·

Stayed 1 night

The hot spa jets were not working. One hot spa was cold didn’t get hot at all was disappointing that’s the reason I stayed there was for that reason to soak my body ☹️.

10

TreShaun

20 Nov 2024

·

Stayed 1 night

All the staff I interacted with were very polite, friendly, and helpful. My room key didn't work at first when I checked in, but the front desk was quick to resolve it. Wood floors in the room I had were a little marked up, but was overall quite nice and clean. Shuttle service was readily available when I needed it, which I really appreciated. I'd say I was happy with my stay and again, upmost compliments to the staff.

8

Kelly

11 Jun 2025

·

Stayed 3 nights

Clean, nice room. Nice professional staff. Nice that laundry machines are free! The breakfast was 10/10 great, no rehydrated eggs in sight. The pool itself and pool deck could be cleaned a bit better, skimmed for bugs and litter collected but it was a very neat indoor/outdoor pool.

8

Edmundo

19 May 2025

·

Stayed 3 nights

Room super clean inside hotel super safe a little unsafe at night in the parking lot

10

ALVARO DE LA

1 Apr 2024

·

Stayed 1 night

This is my 3rd time staying in the hotel, love the connected indoor and outdoor pool

10

Debra

30 May 2023

·

Stayed 2 nights

The front desk people were very friendly and always willing to help. The breakfast wasn’t great but ok. Presidential suite was very roomy for our family size. Parking really needs to be addressed. Shuttle service was awesome and so was Jesus the driver. Made us feel very safe. Would book again

8

James

24 Jul 2023

·

Stayed 4 nights

The overall property is in average condition considering it is older. The staff was friendly and helpful. The breakfast buffet was pretty good as hotel food goes. The indoor / outdoor pool area is pretty good and nice to have a place out of the sun for the kids to play. Exercise room was pretty good to. Added bonus was the free washers and dryers for laundry if staying more than a day or two and you need to do clothes. Overall, it's a solid 3-star hotel in a descent location with the mall directly across the street and descent food options both fast and sit down close by.

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Cleanliness

Reports are mixed: many describe very clean rooms and public areas, while others cite strong odors, mold, worn or dirty linens, and occasional insects.

Related guest reviews

2

Bryan

15 Nov 2023

·

Stayed 1 night

Dirty sheets, infested with cockroaches ( 5), sofa with a huge stain

6

CYNTHIA

13 Jan 2025

·

Stayed 1 night

We got the handicap- accessible room The bed was old and uncomfortable - one person moved, the other moved The bathroom had mold The showerhead did not have a base yo you had to hold it The airconditioner (heating) was a very noisy and allowed a big temperature variation between its automatic on and off And noise the whole night Breakfast was good, coffee was very good

8

Mario

11 Sept 2025

·

Stayed 1 night

It was good, we just spent one night but everything was clean and in order.

4

Gladys

12 Mar 2024

·

I did not like the suite. There were hairs around the room and in the coffee maker. The staff was very nice.

10

Patricia

24 Nov 2024

·

Stayed 4 nights

Clean.

2

Ryan

22 Apr 2024

·

Stayed 1 night

Outdated property. Linens we dirty

4

Bridget

25 Mar 2024

·

Stayed 1 night

Mold/mildew smell in the room was very very strong.

10

Joseph

11 Sept 2025

·

Stayed 2 nights

Stay was great!! Very clean hotel, rooms, restrooms, dining, etc. Room A/C worked fantastic. Reception staff very courteous and friendly.

10

Amanda

3 Apr 2024

·

Stayed 1 night

There was always someone cleaning, especially the floors, with the sand and water. Our room was clean. Nice place to stay.

2

Naomi

31 Aug 2024

·

Stayed 3 nights

Really bad I had to call maintenance at almost 12 at night because there was a roach on my ceiling right over our beds, couldn’t sleep after that I kept feeling things crawling on me since then, when the front desk asked me at check out how was my stay and I said there was a roach I was told they will assure this won’t happen in the future and there was no compensation offered to me, like I would ever book a stay there again after that. If the unit had windows I could understand bugs but the room only had the entry door therefore that roach came from inside, horrible experience.

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Rooms

Guests often find rooms spacious and comfortable (some suites have separate living areas and large fridges), but many note dated decor, loud or inefficient A/C, limited storage or missing in‑room amenities, and occasional hot‑water or maintenance issues.

Related guest reviews

8

Chris

10 Sept 2025

·

Stayed 1 night

Noisy AC, everything else perfect

8

Hector

8 May 2024

·

Stayed 1 night

All fine, just air conditioning too loud. Kept waking me up all night long.

10

Olga

11 Mar 2024

·

Stayed 1 night

I liked the price of the 2 room queen suite because it has a door separating the bedroom from the living room. We have a 20 month old and it’s easier to put her to bed and still be awake in the other room. The hot tub and pool were clean. Breakfast was good. We did have to wait 30 minutes because check in is at 3pm and we arrived early with our schedule hoping that we could check in earlier but we couldn’t and had to wait in the lobby.

8

Matthew

29 Oct 2023

·

Stayed 2 nights

Hotel is in a great location. The room we were in is a little outdated and expected a larger room from pictures and other reviews. Overall a good hotel and employees are accommodating and friendly.

8

Martin

5 Mar 2025

·

Stayed 7 nights

Property is good for one night, we stayed 7 nights and found these problems. No drawers to store your clothes, we had to either live out of our carry on’s or put out stuff out in the open on shelves. There are no refrigerators or microwaves in the rooms so you don’t have the option of bringing back leftovers. No table in th room.

8

Xorge

31 Jul 2025

·

Stayed 1 night

TV was not working, after reporting it twice to front desk and maintenance guy didn’t arrived I started to figure it out what the problem was and found out the TV was unplugged from wall contact behind the furniture. Everything else was great as always.

4

Hugh

28 Dec 2023

·

Stayed 2 nights

Half the lamps in our room didn’t work. Bed was cheap and stiff, and the walls were thin. Shower head holder kept on sliding down so the water was spilling on the floor. Shower/Bath floor felt shallow and I did not feel safe (it felt like it was going to break and I am only 170 lbs).

8

Patricia

18 Apr 2025

·

Stayed 1 night

Overall the stay was great. The room was very spacious, had a microwave, and a pretty good size refrigerator. The breakfast buffet was good would have been better if they had bacon or sausage. I didn’t really like that I had to go to a separate building to enter my room from where I checked in. However, the staff was very friendly and also a great location.

6

Tanya

1 Dec 2024

·

Stayed 1 night

The water was barely warm.

10

Mindy

5 Jul 2025

·

Stayed 1 night

We always look for rooms with white linens, it’s easier to spot how clean it is. Very clean and spacious Presidential Suite! Perfect place for a quick family get away.

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Service

Staff are frequently praised as friendly and helpful, but some guests experienced slow or unfriendly check‑in, poor follow‑up or communication, and occasional shuttle issues.

Related guest reviews

10

John

17 Jun 2025

·

Stayed 4 nights

Excellent service.

10

Victor

12 Sept 2023

·

Stayed 1 night

This is a very nice place to stay. The bedding is excellent and the breakfast is great. However the check in staff is not friendly and welcoming. Also it appears to be understaffed and maybe that is the reason for the check in guy’s bad attitude.

2

Reynaldo

26 May 2024

·

Stayed 1 night

First of all it took forever to get checked in. There was three people there and they all seem very incompetent had no clue what they were doing so took over an hour to get checked in that was so frustrating second of all there were so many people at the swimming pool These people were inviting locals to come and hang out at the pool. Why didn’t the hotel staff go and check to see who was checked in and who was actually part of the hotel instead of just allowing all kinds of families to come and swim while the people that paid couldn’t even find the seat that is totally unacceptable .

4

Jesus

26 Jun 2024

·

Stayed 2 nights

Set up a time to have a shuttle to airport....when it came time they had no driver...had to scramble to find a taxi and almost missed my flight..(family of four with two small children)

10

Juan

13 Jun 2025

·

Stayed 2 nights

Friendly stuff and always ready to assist me.

10

TreShaun

20 Nov 2024

·

Stayed 1 night

All the staff I interacted with were very polite, friendly, and helpful. My room key didn't work at first when I checked in, but the front desk was quick to resolve it. Wood floors in the room I had were a little marked up, but was overall quite nice and clean. Shuttle service was readily available when I needed it, which I really appreciated. I'd say I was happy with my stay and again, upmost compliments to the staff.

6

Jimena

27 Sept 2024

·

Stayed 1 night

Hotel is fine, great deal for the price, the hotel doesn’t answer the phone, I left behind a personal item and it has been impossible to find it.

10

Debra

30 May 2023

·

Stayed 2 nights

The front desk people were very friendly and always willing to help. The breakfast wasn’t great but ok. Presidential suite was very roomy for our family size. Parking really needs to be addressed. Shuttle service was awesome and so was Jesus the driver. Made us feel very safe. Would book again

8

Dulce

9 Nov 2024

·

Stayed 1 night

Over night stay to a last minute family emergency. We got the suit, it was located in the building next to the main building, the room was spacious for 5 of us we got the suit with 2 rooms and it included 2 bathrooms a dining and living area. Good for the price. The only thing is that front desk was not friendly, and got an attitude when I asked why they needed additional information such as my home address and they rudely responded because we do. I expressed my concern about my information being shared to third parties and they said it wouldn’t happened. Staff should be ready to address concerns.

10

Joseph

11 Sept 2025

·

Stayed 2 nights

Stay was great!! Very clean hotel, rooms, restrooms, dining, etc. Room A/C worked fantastic. Reception staff very courteous and friendly.

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Location

Excellent, walkable spot across from La Plaza Mall with many dining options and the airport nearby. A few mention noise from a neighboring bar or difficulty finding the entrance.

Related guest reviews

10

huy

2 Nov 2024

·

Stayed 2 nights

Good location. Located across shopping and plenty of restaurantS

10

Prescilia

1 Dec 2025

·

Stayed 1 night

This place is beautiful, clean, and close to everything! Eateries, shopping and entertainment.

10

David

24 Mar 2024

·

Stayed 1 night

Great location for shopping and dining within walking distance.

10

theresa

8 Sept 2025

·

Stayed 3 nights

Convenient location

8

GABRIEL

27 Jan 2024

·

Stayed 1 night

There is a bar nextdoor, gets loud, crowded and sometimes unsafe because of the drunk people hanging outside. Need to work on the maintenance of the pool and its surroundings.

10

Clayton

21 Jul 2025

·

Stayed 4 nights

Restaurants and other shops close by

10

ENRIQUE

9 Sept 2024

·

Stayed 3 nights

Excellent location and facilities

10

Maria

26 Feb 2024

·

Stayed 1 night

Super clean and the breakfast is really good. Very near from La Plaza Mall

10

Gregory

20 Aug 2025

·

Stayed 2 nights

Came here for some relaxation and to meet a friend. Very impressed with the accommodations. Everything we wanted to do was close by. The rooms were very clean. All the employees were very helpful on any questions I might have had. Will definitely stay here again.

10

??

7 Mar 2024

·

Stayed 4 nights

Very good price /value rate for business trip. The locations nearby the airport is a big advantage,

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Dining

Breakfast is a common highlight, often described as tasty with good variety. Some guests found it average or understocked near closing time, and seating can feel crowded.

Related guest reviews

10

Dayala

1 Aug 2025

·

Stayed 2 nights

A lot of options for breakfast! Overall great hotel!

8

Piotr

20 Sept 2025

·

Stayed 1 night

poor breakfast

10

Brigitte

27 Jun 2025

·

Stayed 1 night

Absolutely loved the hotel! Will forsure be staying here everytime from now on. Room was so clean, they had a full sized fridge in the room which we loved, the staff was very friendly and helpful. The pool is nice as well and breakfast was good too.

6

Jairo

4 Aug 2025

·

Stayed 1 night

The breakfast did not meet my expectations.

10

Estella

8 Jan 2025

·

Stayed 1 night

The breakfast buffet was great

10

hector

29 Jan 2025

·

Stayed 1 night

Very good Breakfast and help with my documents that I needed to print

4

Ricardo

5 Nov 2023

·

Stayed 2 nights

Breakfast was empty of food 30 minutes before it ended

8

Kelly

11 Jun 2025

·

Stayed 3 nights

Clean, nice room. Nice professional staff. Nice that laundry machines are free! The breakfast was 10/10 great, no rehydrated eggs in sight. The pool itself and pool deck could be cleaned a bit better, skimmed for bugs and litter collected but it was a very neat indoor/outdoor pool.

10

Javier

8 Jan 2025

·

Stayed 1 night

It was amazing, peaceful and quiet, breakfast was great, will definitely be back

8

Marita

5 Jan 2025

·

Stayed 1 night

It was a nice stay except for the trash pickup during the night woke us up. The dining room and breakfast was good except the chairs at the tables, although very comfortable, were too large for the area and hindered everyone trying to get their food and walk between tables.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $104	2 $113	3 $117	4 $122	5 $119	6 $140	7 $135
8 $104	9 $127	10 $127	11 $126	12 $117	13 $155	14 $135
15 $154	16 $124	17 $126	18 $127	19 $122	20 $128	21 $131
22 $111	23 $113	24 $103	25 $111	26 $134	27 $135	28 $131
29 $98	30 $102

Wyndham Garden McAllen at La Plaza Mall

Prices for Wyndham Garden McAllen at La Plaza Mall

Monthly average prices

About this property

Location

Room options

Superior Suite, 2 Bedrooms

Suite, Multiple Beds

Suite, 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 1 King Bed

Room, 2 Queen Beds

Suite, 1 Bedroom, Accessible (Mobility Hearing, Tub with Grab Bars)

Room, 1 King Bed

Guest reviews of Wyndham Garden McAllen at La Plaza Mall

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Wyndham Garden McAllen at La Plaza Mall

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $122	26 $107	27 $126	28 $125	29 $127	30 $137	31 $137