Aparthotel Birmingham

Excellent facilities, room clean, washing machine,.dishwasher and fridge no complaints at all

This place is exceptional! We were upgraded from a studio to a one bedroom apartment and we were blown away. Check in and out were easy and we were just a couple of minutes away from the tram into town. The room had a fully functional kitchen including fridge and dishwasher. Everything was so far above anything we have experienced before and we would stay again without hesitation

This was a great stay overall. Fully functional kitchen and washer/drier. However, no room cleaning or replenishing of towels unless you asked. But I’d stay again. Also, they have AC, many hotels don’t, so that was a plus we didn’t know is a must have.

An excellent place to stay for either business or a city break. Only 15 mins walk from the station, easy walk to loads of sights and places to eat and drink. The staff were always lovely and helpful. The apartment was very well equipped, a good size and modern. They had filtered drinking water refills on every floor. The air on options were limited by the front desk but there was a handy WhatsApp which they replied to quickly and released extra controls in the room, took 5 mins. The bed was suuuuper comfy and the couch was great. And there is a NISA shop right downstairs for along groceries or snacks. I can’t fault it. Great value.

This was truly a proper apartment. Kitchen with hob multi function oven dishwasher and washing machine. Nice bathroom with full rain shower. Comfortable bed. Very good.

I really enjoyed my stay at Aparthotel Birmingham, the room was lovely, clean, cosy and quiet. The facilities are great, the kitchenette, Smart TV, onsite shop and The Hub. The location is excellent as it is close to the tram, making it easy to get to and from the city centre. Thank you for a wonderful stay.

We had a very warm welcome from Alex. Very clean, spacious and comfortable. On-site shop, free distilled water & lovely staff.

The room was very spacious and comfortable. Modern decor and large comfortable bed. There is no restaurant as this is an Apartment Hotel but there is a shop if you don't mind cooking yourself. I had a little walk around after I got there looking for food, a takeaway or restaurant, but couldn't find one close by. I would probably have found somewhere if I'd walked a little further but it was late so I just bought a Pizza from the shop!

Modern. Comfortable. Friendly staff. Quiet. Easy parking at B4 just off the Expressway. Will stay again.

Great location and price for a studio apartment. So clean and spacious for a business stay, nice studio and great WiFi to work whilst there too. Nice shop by reception to grab some food too to have in the apartment

I decided to book Aparthotel and give it a try rather than booking the usual serviced apartments in Birmingham town centre. The apartment itself was a good size and all the bits you need were available. The only things that let it down was the customer service on check in could have been better as well as when we asked another person at reception to check out later. The bedding had stains on it as well as the towels, so we had to request new ones. It was poor that we had to spend time changing the bedding late in the evening when we checked in. Besides these things the overall stay was not bad.

The Apartment was brilliant value for money, it is very modern, comfortable and clean. Would definitely stay again

The hotel is absolutely immaculate. I loved my stay here

Wonderful room very clean

Cleanness is a major concern - bedsheet with yellow stain and a teared towel with dar stain, didn’t seemed to be cleaned properly. After raising this with reception, staff brought clean and ironed sheet and towels, and breakfast for free.

Beautiful room, nice and spacious, extremely clean, nice and quiet staff very friendly

was very clean and modern

Bathroom sink was left with long black hairs when I entered. Room was in desperate need of a paint, as had been touched up badly in places

Friendly and welcoming receptionists. Not very clean and flat condition would need a bit more attention

Really nice and clean.

Newly renovated rooms, very spacious, great interior for the price paid! Great location also! Would stay again!

Staff were excellent and super polite and helpful. Rooms are beautiful, well equipped and clean. Only small compliaint is the thinness of walls - there was a surprising amount of noise from lifts/doors/guests especially from early morning. Not major and I would/will definitely stay again, but maybe something to know for lighter sleepers

We stayed in a grand apartment. It’s modern and spacious. My boy liked it.

This was my second stay here. Overall an enjoyable stay, just occasional noise from the next room. Get a room facing St.Chads Cathedral for the best views.

Beautiful room, nice and spacious, extremely clean, nice and quiet staff very friendly

Apartment was a beautiful space with modern design. Really comfortable!

Great accommodation but advertised king bed is only a large double.

The room was very spacious and comfortable. Modern decor and large comfortable bed. There is no restaurant as this is an Apartment Hotel but there is a shop if you don't mind cooking yourself. I had a little walk around after I got there looking for food, a takeaway or restaurant, but couldn't find one close by. I would probably have found somewhere if I'd walked a little further but it was late so I just bought a Pizza from the shop!

Really clean and good sized apartment with everything you need. Powerful shower and Rituals toiletries were a nice touch. Bed was particularly firm though and quite uncomfortable, which is the only criticism really.

Great location and price for a studio apartment. So clean and spacious for a business stay, nice studio and great WiFi to work whilst there too. Nice shop by reception to grab some food too to have in the apartment

I stay in Birmingham at least once a week and thought I’d give Aparthotel a try. I arrived late on Sunday and was told they required deposit well in excess of the amount I paid for the two night stay (which they keep for at least 3 working days after your stay has finished) on the basis that they are concerned that guests will wreck the room. They insist it’s in the small print of their contract (although I booked this through Hotels.com and this was never clear). They had sent me EIGHT separate Whattsapos ahead of my arrival: none of which mentioned the need for such a hefty deposit. Secondly, they don’t service the rooms at night (!!): again, when I asked about this they produced a piece of paper stating ‘the rules’ about not servicing rooms. Incidentally, I was also made to sign a list of the behaviours I was expected to meet while staying there. I’ve genuinely never come across anything like this before. Won’t be staying again.

Checkin was smooth Deposit refunded next working day Centrally located among everything

Amazing stay, room was very clean and had a great range of amenities. Staff were friendly and helpful. Only slight downside was the long check in process - felt like a lot of it could have been done online before hand to speed up the queue.

Pros: the hotel is decently located, clean, and has great on site amenities (store, costa, work space, etc.). The staff is great! Both front desk employees we interacted with were friendly and professional. Cons: My room reservation was for two twins or a king bed. The bed was maybe a queen--likely a double. Despite being small, if was comfortable, and the size wasn't too big of an issue for us, but if I were coming to stay here I would definitely make sure at check in that the room has the right bed size. The last night of our stay the guests next to us in our tiny shared hall were smoking, a lot, with their door open with kids and various men coming in and out of the room, many coming up the stairs to avoid the elevators (I think). It was strange and didn't feel safe. This isn't the hotels fault, and they immediately came up when I let then know, addressed it, and moved us upon request, so they did their best. It just wasn't an ideal situation, and I am left wondering if more security/safety measures are needed to curb this kind of thing. At 4am the fire alarm went off for one loud blaring screech and stopped. No idea if it was related to the smokers. I don't really know how to rate the hotel because the staff and room in general were nice, but other guests were not. I honestly wouldn't stay again just out of a lack of feeling safe, though, which is a shame because it has spacious, well-equipped, comfortable rooms in a good location.

The room wasn’t ready when I arrived and I had to wait until 420 not 3pm. However the stay was good due to the room facilities and value for money However when I extended the stay and confirmed this with reception, I was told this would be fine. However I then had the displeasure of dealing with Payal who was down right rude and lacks common customer service decency. She told me I needed to upgrade. Even though I showed her the bookings she was still rude and didn’t believe the paperwork from hotels .com. This really was shocking behaviour. When I said I would get my things and for her to cancel the room due to her behaviour she agreed but said I would still have to pay for the extra night. I then asked to see her manager to make an official complaint and she said he was too busy as he’s in a meeting but she can now refund the room. All in all a nice place to stay but some appalling members of staff and zero customer service skills!

Very friendly staff - complimentary upgrade a bonus

It was just an overnight stay. Everything was okay except that I was compelled to present my credit card for a £100 charge for deposit against damage. I was never aware such deposit had to be made. I am yet to get the deposit back since checking out.

Shocking staff, check in was over an our late and I paid for an extra night but the staff said I needed to upgrade even though I. Had booked the exact same room through hotels.com The manager refused to see me and said email in any complaints!! If you value customer service, don’t stay here

Was a lovely stay. Staff were very helpful and knowledgable. Check in was a smooth and easy process. Check out was super quick, and the addition of a discount in the car park when validating your parking is an added bonus on the stay. The room was fantastic. Clean and new equipment. As a hotel/apartment facility it was brilliant to have the option to cater for yourself instead of using a hotel restaurant service and could enjoy the comfort of my own room and felt like a home from home. Which when away can make all the difference to your stay. The bathroom facilities were clean and the shower was so nice. I really enjoyed my stay here and will use this hotel on another trip to Birmingham.

Fantastic hotel, clean, quiet with everything you need in room, only omission is USB outlet on sockets which I’d expect in such a modern room. Be aware that £200 deposit taken which can be cash or pre auth on card which is held for 5 days, the cash I’m told is returned on departure.

all good, price is good, location is good, only one thing is the car park need to walk about 4 mins, and everything is perfect.

Checkin was smooth Deposit refunded next working day Centrally located among everything

Great location in City Centre

The spacious and fully equipped apartment was a great base for our break in Birmingham. Close to the centre, and even had two large tellys. Really helpful reception staff.

Great location

Great room, great location

We enjoyed our stay.. walking distance from the rail station

Good size of apartment, clean and comfortable. Small supermarket in same building to buy milk etc. Good location - close to Snow Hill.

I really enjoyed my stay at Aparthotel Birmingham, the room was lovely, clean, cosy and quiet. The facilities are great, the kitchenette, Smart TV, onsite shop and The Hub. The location is excellent as it is close to the tram, making it easy to get to and from the city centre. Thank you for a wonderful stay.

Excellent hotel close to shops, restaurants and bars

Loved it here, was close to the utilita arena in taxi and we could walk back also. Close to the shops and pubs. Was absolutely lovely here. Great room and kitchenette.

Nice accommodations, very clean, comfortable. Everything for a longer stay or for a family. Washing machine in the room was quite useful. Rooms are quiet and beds comfortable. Service was first rate. No restaurant onsite. A bit of a walk for a bite or groceries. A couple of historic pubs for the area across the street.

I decided to try this instead of a conventional hotel room.The fully equipped kitchen meant I was able to cook for myself, so I could eat what I wanted.The apartment was very comfortable, especially the bed. I would recommend this to anybody considering a normal hotel room, since there was little difference in costs.

An excellent place to stay for either business or a city break. Only 15 mins walk from the station, easy walk to loads of sights and places to eat and drink. The staff were always lovely and helpful. The apartment was very well equipped, a good size and modern. They had filtered drinking water refills on every floor. The air on options were limited by the front desk but there was a handy WhatsApp which they replied to quickly and released extra controls in the room, took 5 mins. The bed was suuuuper comfy and the couch was great. And there is a NISA shop right downstairs for along groceries or snacks. I can’t fault it. Great value.

I booked this place for a 3 night stay and arrived fairly late on the day of checkin. Check in was fine and quick, room was very comfortable and came equipped with all you would need for a short stay, the chromecast to the TV was a nice touch. About 20mins walk from Bullring and Ubers are easily accessible. The onsite shop is quite pricey. My issue came with the cleanliness, being a studio apartment with a cooker and oven, I was cooking, there was food waste in the bins provided and naturally the room became smelly with the food smell and bins overfilling. I had asked the lady at reception if she could change my bins 2 days in and was told the room is only cleaned once it had hit day 5 for guests staying 5 days or longer. She told me to leave the bin in the hallway if it was smelly, which I did but resulted in a foul smell in the hallway. I’ve never known a hotel not to clean a room after two days or even offer fresh linen/bedding, on this basis, I will not be returning.

I really enjoyed my stay at Aparthotel Birmingham, the room was lovely, clean, cosy and quiet. The facilities are great, the kitchenette, Smart TV, onsite shop and The Hub. The location is excellent as it is close to the tram, making it easy to get to and from the city centre. Thank you for a wonderful stay.

Nice stay and very clean but doesn't state that the breakfast is a pick up option ie bakery coffee from the shop next door and not a sit down continental breakfast.

Aparthotel is very nice and very close to every thing you need. Food, shopping and transport. I really enjoyed my trip.

The room was very spacious and comfortable. Modern decor and large comfortable bed. There is no restaurant as this is an Apartment Hotel but there is a shop if you don't mind cooking yourself. I had a little walk around after I got there looking for food, a takeaway or restaurant, but couldn't find one close by. I would probably have found somewhere if I'd walked a little further but it was late so I just bought a Pizza from the shop!

Great location and price for a studio apartment. So clean and spacious for a business stay, nice studio and great WiFi to work whilst there too. Nice shop by reception to grab some food too to have in the apartment