Is parking available at the property?

Self parking is available on-site for a fee of USD 21.00 per night, which includes in/out privileges. Parking is limited, and height restrictions apply.

Is breakfast offered at the hotel?

Cooked-to-order breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately USD 18 per person. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults sharing a guestroom.

What are the check-in and check-out times?

Check-in time is at 4:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, but these are subject to availability and may incur additional charges.

Are airport shuttle services available?

Complimentary shuttle services are available within a 5-mile radius of the hotel. Guests can arrange the transfer by contacting the front desk.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, guests should confirm specific needs with the hotel prior to arrival.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in St. Paul, just steps from Grand Casino Arena and a 6-minute walk from the Mississippi River. It is approximately 8.7 miles from U.S. Bank Stadium and 9.9 miles from Target Field.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is accessible from 5:30 AM to 11:00 PM. There is also a hot tub available for guests to enjoy.

What are the policies for children staying at the hotel?

Up to 2 children aged 17 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests should contact the hotel directly to inquire about specific needs and any associated costs.

Holiday Inn St. Paul Downtown Hotel

Average nightly price at Holiday Inn St. Paul Downtown by IHG by month, last 12 months (USD)
Month	Average price
January	US$127
February	US$155
March	US$146
April	US$148
May	US$111
June	US$117
July	US$146
August	US$99
September	US$135
October	US$137
November	US$125
December	US$110

What guests think

At Holiday Inn St. Paul Downtown by IHG, travelers praise the unbeatable location across from Xcel Energy Center and walkable dining, friendly staff, and on-site parking and shuttle, while noting frequent noise and that parking usually carries an extra fee.

Rooms are often small and dated, with occasional maintenance issues like poor water pressure, slow drains, finicky A/C, or nonworking fridges/TVs. Cleanliness feedback is mixed, ranging from very clean spaces to reports of mold, odors, and missed details. Expect a convenient, event-focused stay with variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The on-site parking ramp is convenient but typically paid and sometimes confusing; several guests had trouble with tickets or exits. Pool and hot tub are available (occasionally over-chlorinated), and the shuttle service is appreciated.

Related guest reviews

10

Heather

12 Oct 2025

·

Stayed 1 night

Very friendly staff. Pool/hot tub in good order.

10

Than

5 Jul 2024

·

Stayed 1 night

Just parking have to pay $21/day

10

Carmelo

13 May 2025

·

Stayed 1 night

If you are going to watch hockey at the Arena, this is the hotel for you. This was by far the easiest and most stress free experience I had staying away from home and going to an event. The hotel staff was incredibly helpful, the place was really clean. The room was immaculate… honestly amazing stay. Oh, and parking was EASY!

10

Adam

27 Jan 2024

·

Stayed 1 night

Location is excellent! Walkable to the X and many restaurants. Staff was always really friendly and accommodating. Gave us a shuttle ride to our venue whe we asked. Parking is the only tricky part. You’re supposed to pull in, check in, then park in the ramp. Also you have to keep your ticket to get back into the ramp. However Holiday Inn doesn’t own the ramp, so none of this is their fault. It’s just tricky. Hotel will reimburse you for most of the parking if you check in first.

10

Gabrielle

18 May 2025

·

Stayed 1 night

Took advantage of the free shuttle to and from dinner. Steven was a great driver!

10

Kurt

29 Oct 2025

·

Stayed 1 night

Parking is extra

10

Ken

12 Jun 2024

·

Stayed 1 night

Parking ramp logistics are narginal.

6

Lila

9 Oct 2025

·

Stayed 1 night

This hotel has a parking ramp associated with it. They throw alot of info at you at checking, part of it about the ramp. We made an error, and did not do the ramp correctly. My husband used his credit card to get in assuming that would work. When we needed to leave, it would not let him out. He ran the same credit card, but the gate would not open. We had to borrow a parking pass from my daughter. When we were leaving, the gate opened without us doing anything. It was very irritating. When we told the front desk about our troubles, he said that happens all the time. If so, shouldn't something be done about it. THAT put a damper on the whole trip.

8

Kelly

30 Jun 2025

·

Stayed 1 night

I didn’t know there was a roof top bar! That was the best surprise! Pool was WAY too chlorine-y though. Twice when swimming I had to get up and rinse my eyes because they burned so bad. I didn’t even go underwater. My eyes still kind of burn today. Otherwise great

10

Amber

5 Oct 2025

·

Stayed 1 night

The hotel was great. Friendly staff, clean and close to everything. Unexpected fee for parking ($21) per night, but was very secure. We were on the second floor and the street noise was terrible! Do yourself a favor and ask for a room higher up. They have 8 floors to choose from.

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Cleanliness

Reviews are inconsistent: many describe clean rooms and fresh bedding, while others report mold in bathrooms, lingering odors, dusty vents/walls, stains, or leftover items from prior guests.

Related guest reviews

8

Kellie-Jo

6 Oct 2025

·

Stayed 2 nights

The room was very clean and staff was very helpful.

4

Megan

4 Mar 2025

·

Stayed 1 night

There was crusted puke on the wall in our room when we checked in

6

April

24 Jul 2023

·

Stayed 1 night

There was mold in the bathroom. Not just a little mold, quite a bit of black mold on the ceiling. I notified the place and no one got back to me.

6

Jamie

26 Jul 2025

·

Stayed 1 night

Cleanliness is not super great, dirty walls in many areas of the entire building. kind of beat up. Small rooms and bathroom. Found a dirty sock in the middle of the floor of our room, very stick remote. The pop machine was incredibly loud and vibrating against the walls the entire night. Very very convenient location for getting to arena.

2

Adam

9 Aug 2023

·

Stayed 1 night

This was the worst stay I’ve ever had. To be honest we actually didn’t even stay. The room was dirty, insulation in corners by the heat registers. Smelled of mildew, the floor was actually damp. We left at midnight and no one at the front desk would help us with these problems. I’d like a full refund.

10

Sara

12 Oct 2025

·

Stayed 1 night

Great rooms very clean

10

Michelle Van Horn and Lyle Van

30 Mar 2025

·

Stayed 1 night

Staff was great and friendly! The room was clean and smelled great!

4

Sandy

25 Oct 2025

·

Stayed 1 night

Room walls were so thin i could hear conversations down the hall clearly. Room was somewhat clean, but mold in the shower

10

Ashley

8 Aug 2025

·

Stayed 1 night

We didn't try the food options but the beds were nice and clean and the bathroom was very clean and had what we needed for our one night stay. The staff was super nice and friendly, they were well concerned when i was limping abd the staff member offered to help me and i thought that was so touching.

2

Tracy

9 Aug 2025

·

Stayed 1 night

Huge Blood stain smeared all over bathroom door, absolutely disgusting and filthy. Clogged shower, clogged toilet, humid room, dirt all over walls. Mold and Mildew in bathroom. Photos available & ready fo share!!! General manager would not accommodate. Sent us back up to blood stained room after he said it’s absolutely disgusting and said that he would solve this problem and find a solution and in no way did he want us to go back to this horrible room. Come to find out hotel is sold out and refused to pay for a stay for us across the street at a clean hotel and sent us back to this heath hazard dump. Stacy the manager on duty called the general manager— and he did nothing but make the bad situation worse. 1:30 AM and here we are. This hotel should be a 1 star at best. And people running the hallways loud!!

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Rooms

Rooms are often small and dated with thin walls and noticeable street, bar, or elevator noise; higher floors or non-street-facing rooms can be quieter. Comfort varies, with some hard mattresses and A/C or heater noise, plus occasional nonworking fridges/TVs.

Related guest reviews

6

Debra

9 Jun 2024

·

Stayed 1 night

Given the room next to the elevator ! Constant noise !!

8

Crisann

23 Oct 2024

·

Stayed 1 night

We stayed here for a concert at The Excel Center, so it was convenient and we expected it to be busy & noisy. The room seemed clean, but very dark. There are 2 small lamps next to the bed and thats it. The small fridgr in thr room didnt work.. We didnt hear any noise above us. We had a window facing the busy downtown & were next to the elevator. Would stay again, but request a non-street facing window

8

Patti

30 Jul 2024

·

Stayed 1 night

Room was very small, door opened an inch from bed. It was clean and located across street from Xcel center.

6

Hillary

19 Aug 2025

·

Stayed 1 night

Property location couldn’t be beat for an event downtown. The staff were friendly and offered suggestions for restaurants within walking distance. However, the rooms were small, the fridge and TV didn’t work and the walls were extremely thin. You could hear anytime someone walked by your door. Sounded as if they were in your room.

2

Bryan

20 Nov 2025

·

Stayed 4 nights

This stay has me considering never booking an IHG property again. The bed was motel 6 quality, the walls were so thin I could hear upstairs and next door using the bathroom and shower, plus actual conversations - hallway noise I can understand, but this was unbelievable. Front desk at check in was brusque and when I saw where I was, I checked to see if another room NOT next to an ice machine was available for my 4 night, business stay, I didn’t even get a “sorry”, just “No, nothing else available”. There were no luggage carts at check out, because housekeeping was using them to cart soap refills! There is also no reason for housekeeping to vacuum hallways at 9pm - twice during this stay. After the first interaction with the front desk, I didn’t even bother bringing up the lack of water pressure, hot water, and a mostly-clogged sink… One rough and noisy night, I can handle - I’m an outside salesperson who spends ~100 nights a year in hotels. But 4 nights? I’m never staying here again, and I’ve informed my trade association of 120 members to avoid this property for our 2x/year events. It is clear this place needs much better management, or a downgrade to one of IHG’s more budget brands. I haven’t had such a lousy week in decades.

8

Denys

16 Nov 2024

·

Stayed 1 night

The major highlight about the property was its proximity to the Xcel Energy Center. I liked the hospitality at the check-in in particular. As for the room, I was given a quiet room on the top floor. The lowlights about the room were the following: 1) no mini-bar, 2) no safe, and 3) a low-flow toilet that worried me the few times I flushed, and 4) no plunger.

6

Jeffrey

18 Dec 2023

·

Stayed 1 night

Street noise (poor windows), and the room heater fan is loud.

8

Gretchen

18 Jan 2025

·

Stayed 1 night

View and feel of the room was great. The only complaints we have is that the mattress was very hard and the shower rod was mounted backwards making the curve of the curtain inside of the shower making it smaller than it should be.

10

Paula

8 Jun 2024

·

Stayed 1 night

We stayed here for a concert across the street out of pure convenience. It was a smooth check-in. When the concert was over we didn't need to wait too long for an elevator. One downside: No USB outlets to charge electronics.

8

Lisa

18 Mar 2025

·

Stayed 1 night

If you book this hotel or any hotel on this strip, ask for the inside rooms. The rooms on the 7th Street side are noisy. You won't get any sleep 😴

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Service

Service is frequently praised as friendly and helpful at the front desk and via the shuttle. Some guests, however, encountered brusque or unhelpful interactions and a noisy, hectic lobby during busy events.

Related guest reviews

8

Carrie

22 May 2025

·

Stayed 3 nights

The front staff was very helpful. Joe and Stacy were very helpful from the moment we checked in and continued through our stay. Great hotel if attending an event at the Excel Center.

10

Brooke

30 Mar 2024

·

Stayed 1 night

We had a long layover in MSP, this was the perfect spot! Everyone was super friendly and helpful; the room was just what we needed and the shuttle took us everywhere we needed to go. Will definitely stay here again!! We flew in to MSP at 9am and left on the Amtrak at 11pm.

10

Casey

22 Jul 2024

·

Stayed 2 nights

Even with the global outages the staff did everything in their power to be quick and accommodating

10

Maddi

24 Jan 2025

·

Stayed 1 night

We had a fantastic time!!! Amazing front desk team, very accommodating and kind. We will be coming back anytime we’re in the cities!

10

Julianne

15 Feb 2024

·

Stayed 2 nights

Location-concert was across the street, shuttle- took us anywhere within 5mi, Rooms- clean with micro/frig, Staff- wonderful, helpful, kind

10

Kathleen

5 Oct 2025

·

Stayed 4 nights

Joe at the front desk is very friendly and helpful!

2

Bryan

20 Nov 2025

·

Stayed 4 nights

This stay has me considering never booking an IHG property again. The bed was motel 6 quality, the walls were so thin I could hear upstairs and next door using the bathroom and shower, plus actual conversations - hallway noise I can understand, but this was unbelievable. Front desk at check in was brusque and when I saw where I was, I checked to see if another room NOT next to an ice machine was available for my 4 night, business stay, I didn’t even get a “sorry”, just “No, nothing else available”. There were no luggage carts at check out, because housekeeping was using them to cart soap refills! There is also no reason for housekeeping to vacuum hallways at 9pm - twice during this stay. After the first interaction with the front desk, I didn’t even bother bringing up the lack of water pressure, hot water, and a mostly-clogged sink… One rough and noisy night, I can handle - I’m an outside salesperson who spends ~100 nights a year in hotels. But 4 nights? I’m never staying here again, and I’ve informed my trade association of 120 members to avoid this property for our 2x/year events. It is clear this place needs much better management, or a downgrade to one of IHG’s more budget brands. I haven’t had such a lousy week in decades.

10

Kara

24 Aug 2025

·

Stayed 1 night

The staff was great. Steve checked us in and out, and he was super friendly and helpful. We also used the shuttle and our drivers were friendly and efficient. This is a great place to stay.

10

Pakou

21 Apr 2025

·

Stayed 2 nights

Had a wonderful two night stay. The entire staff was so friendly. Had a great and easy check in at the desk. Love that there is a parking garage. FYI you do have to pay for the parking garage, but it is accessible 24/7 and saves you time looking for parking on the road. There was a pool and hot tub which we also enjoyed. Hotel is in a perfect location. Def recommend this Holiday Inn for your next stay.

6

Brian

8 May 2025

·

Stayed 1 night

Front desk associate who checked me in was very professional and helpful. Evening desk staff and security...kinda sketchy and goofing around with each other in the lobby at 11:30 pm. Noise from Wild Bills attached to the lobby was insanely loud. I mean, if I was arriving to check in at the hotel and was greeted by that noise and chaos, I'd go find another hotel. Room was exceptionally clean and neat. Loved the larger size refrigerator. Housekeeping staff was way to loud in the morning talking to each other down the hall. Parking facility was fine, but had trouble with the barcode pass you need to get in and out of the stairwell to access the ramp. It didn't work half the time. I dislike that IHG/Holiday Inn doesn't give you rewards credit unless you book through them. I mean, what's the point?

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AI-generated summary based on recent guest reviews

Location

Unbeatable for events at Xcel Energy Center and walkable to restaurants and downtown sights; highway access is easy. Some note street noise and a gritty feel with occasional panhandling near the entrance.

Related guest reviews

10

Trent

31 Dec 2024

·

Stayed 1 night

Stayed overnight while attending a Wild game, perfect location across the street from the arena with walking access to bars and restaurants!

10

Samantha

21 May 2025

·

Stayed 1 night

Close to the Xcel Energy Center. Dining options are walkable.

8

Mark

26 May 2024

·

Stayed 2 nights

Traffic is loud very late, lots of homeless people in the area

10

Robert

3 Mar 2025

·

Stayed 1 night

Our favorite place to stay when attending events at Xcel Energy.

8

Amy

14 Jul 2024

·

Stayed 2 nights

Came for convention the location is so close which was extremely convenient.

10

Jillian

18 Mar 2024

·

Stayed 1 night

Perfect location right outside Xcel Energy Center and located on West 7th the best food and fun in St Paul

10

Carol

7 Jun 2025

·

Stayed 1 night

Hotel itself is fine. Lots interesting in the area which is, however, a little dirty and noisy

10

Steven

4 Dec 2024

·

Stayed 1 night

The hotel was kiddie corner from the stadium, which was awesome! Close to restaurants, and places to see such as the Cathedral of St. Paul. Parking was easy to access. Thank you.

10

Samantha

16 Apr 2025

·

Stayed 1 night

Perfect spot to staff if attending an event atvthe Xcel Energy Center. Walkable locations for food.

10

Gail

24 Mar 2023

·

Stayed 1 night

The property was good, but it is in a kind of "seedy" area. I went to dinner outside of the hotel and felt uncomfortable walking a block by myself. There were homeless people on the street & when I checked out a homeless man warming himself in the entry to the hotel. There was a hotel employee there making sure he did not bother anyone, but it was unpleasant.

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Dining

The attached Wild Bill’s is convenient, with many positive notes on food and service, but others report loud music, limited event menus, undercooked items, and uneven quality. Typically there’s no free breakfast, and coupon/policy confusion occurs.

Related guest reviews

8

Pamela

18 Aug 2025

·

Stayed 1 night

Good, comfortable beds. The internet was not good at all. The bathroom lighting is very poor in my opinion. The onsight restaurant, Wild Bill's, is worth going to. Great service and great food in a nice atmosphere. I will return to this property.

8

Kim

10 Nov 2023

·

Stayed 1 night

Our room was awesome. Zero complaints. The hotel staff were kind and friendly. The restaurant, however, was awful. Fryer not hot enough to cook cheese curds and wings properly. The next days breakfast had off tasting sausage and cold hashbrowns. I probably won't recommend this hotel, due to the restaurant, even though the hotel itself, was terrific.

10

Michael

16 Aug 2024

·

Stayed 2 nights

Very convenient location in downtown, everything - dining, shopping, entertainment - was very convenient. The attached restaurant with outdoor bar and dining area was excellent. The parking was just a little confusing.

10

Ashley

3 Dec 2024

·

Stayed 2 nights

Very nice staff! Vending machines on individual floors were out of water. But main lobby had a stocked machine. Nice restaurant and breakfast

8

Jeff

20 May 2024

·

Stayed 1 night

It was right in the middle of everything. Perfect place if you are going to the X. I wouldn't recommend Wild Bill's(the restaurant attached to the hotel). Know that you'll pay 23 bucks for parking too.

10

BILLIE JO

21 Mar 2024

·

Stayed 1 night

This is a lovely hotel right across from xcel energy center. Close to restaurants. Wild Bills was fabulous. The staff was very accommodating when we had to add an extra day.

8

Amanda

10 Apr 2023

·

Stayed 2 nights

Guest services was very helpful and location was great to the Xcel center. There was a mystery stain on our bed and the headboard had a greasy handprint. The pool was a bit cold but decent size. There's no free breakfast but there's an ad that kids 11 and under eat free but you have to have the coupon which was impossible to get.

6

Jessica

17 Nov 2025

·

Stayed 2 nights

Everything was fine with the room, however, waking up around 8am to a bunch of workers talking in the hallway right outside our door kinda sucked. Food at Wild Bill’s……..I’ll never eat there again. 3 times now I ask for a well done burger yet, when it comes, it’s still mooing. Little disappointed this time around but I’ve had great stays before.

10

Peter

19 Apr 2024

·

Stayed 4 nights

Perfect Location For Events at the Excel Energy Center. We attended the 2024 NCAA Frozen Four Hockey Tournament. Many desirable restaurants & bars along West 7th Street. We were pleased with Louis Ristorante & Waldmann's Brewery. Helpful Staff supported an Early Check-In. Real Breakfast, ordered off a menu, at no extra charge, for each morning of the stay. (Note that this may require membership in the IHG Rewards program.) Nice Package Deal on Expedia combined Air & Lodging.

6

Brian

8 May 2025

·

Stayed 1 night

Front desk associate who checked me in was very professional and helpful. Evening desk staff and security...kinda sketchy and goofing around with each other in the lobby at 11:30 pm. Noise from Wild Bills attached to the lobby was insanely loud. I mean, if I was arriving to check in at the hotel and was greeted by that noise and chaos, I'd go find another hotel. Room was exceptionally clean and neat. Loved the larger size refrigerator. Housekeeping staff was way to loud in the morning talking to each other down the hall. Parking facility was fine, but had trouble with the barcode pass you need to get in and out of the stairwell to access the ramp. It didn't work half the time. I dislike that IHG/Holiday Inn doesn't give you rewards credit unless you book through them. I mean, what's the point?

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $139	2 $159	3 $121	4 $107	5 $108	6 $190	7 $212
8 $112	9 $250	10 $355	11	12 $221	13 $203	14 $114
15 $118	16 $125	17 $189	18 $104	19 $108	20 $174	21 $161
22 $102	23 $96	24 $102	25 $117	26 $110	27 $176	28 $110
29 $94	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
		1 $95	2 $95	3 $106	4 $248	5
6 $107	7 $95	8 $147	9 $106	10 $102	11 $104	12 $207
13 $98	14 $112	15 $215	16 $98	17 $102	18 $253	19 $255
20 $98	21 $94	22 $119	23 $91	24 $98	25 $102	26 $207
27 $104	28 $119	29 $94	30 $103	31 $108

Holiday Inn St. Paul Downtown by IHG

Prices for Holiday Inn St. Paul Downtown by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 1 King Bed, Mobility Accessible (Communications)

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

Room, 2 Queen Beds, Roll-In Shower (Communications Accessible)

Suite, 1 Bedroom

Room, 2 Queen Beds, Accessible Bathtub (Communications)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Guest reviews of Holiday Inn St. Paul Downtown by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn St. Paul Downtown by IHG

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