Hyatt Place St. Paul
US$140
/ night
Avg. for September
Select dates to see prices and availability
US$140
/ night
Avg. for September
Monthly average prices
Nightly prices at Hyatt Place St. Paul average US$123 in the cheapest month (April) and US$165 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$125 |
| February | US$133 |
| March | US$125 |
| April | US$123 |
| May | US$138 |
| June | US$140 |
| July | US$165 |
| August | US$153 |
| September | US$140 |
| October | US$142 |
| November | US$131 |
| December | US$128 |
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M
A
M
J
J
A
Sept · US$140
S
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Most expensive: July (~US$165)
Cheapest: April (~US$123)
About this property
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Amenities
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in St. Paul? This hotel has 1000 square feet (93 square meters) of space consisting of conference space and 5 meeting rooms.
Dining
You can enjoy a meal at the restaurant serving the guests of Hyatt Place St. Paul/Downtown, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM.
Rooms
Stay in one of 149 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Location
With a stay at Hyatt Place St. Paul/Downtown, you'll be centrally located in St. Paul, a short 8-minute walk from Ramsey County Courthouse and 12 minutes by foot from Landmark Center. This hotel is 0.6 mi (1 km) from Saint Paul RiverCentre and 0.7 mi (1.1 km) from Ordway Center for the Performing Arts.
What's nearby
Mississippi River(0.1 Miles)
Kellogg Mall Park(0.2 Miles)
Ramsey County Courthouse(0.4 Miles)
Science Museum of Minnesota(0.6 Miles)
Landmark Center(0.6 Miles)
Ordway Center for the Performing Arts(0.6 Miles)
Saint Paul RiverCentre(0.6 Miles)
Minnesota Children's Museum(0.6 Miles)
Fitzgerald Theater(0.7 Miles)
Grand Casino Arena(0.7 Miles)
Mississippi National River and Recreation Area(0.9 Miles)
Mississippi River Visitors Center(0.9 Miles)
United Hospital(1.2 Miles)
Minnesota State Capitol(1.2 Miles)
Minnesota History Center(1.2 Miles)
St. Paul, MN (STP-St. Paul Downtown)(2 Miles)
Minneapolis - St. Paul Intl. Airport (MSP)(8.6 Miles)
Minneapolis, MN (FCM-Flying Cloud)(22.8 Miles)
Parking
Restaurant
Swimming pool
Business centre
Valet parking
Dry cleaning
Location
180 Kellogg Blvd East, Lowertown, St. Paul, Minnesota, United States of America
Mississippi River (0.1 Miles)
Kellogg Mall Park (0.2 Miles)
Ramsey County Courthouse (0.4 Miles)
Science Museum of Minnesota (0.6 Miles)
Landmark Center (0.6 Miles)
Ordway Center for the Performing Arts (0.6 Miles)
Room options
5
Suite, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
1000 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
4
Room, 2 Queen Beds, Accessible, Bathtub
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 5
600 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Suite, 1 King Bed with Sofa Bed, Accessible (Roll-In Shower)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
603 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Room, 1 King Bed with Sofa Bed (High Floor)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
600 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 5
600 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Room, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
600 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Room, 1 King Bed with Sofa Bed, Accessible (Roll-In Shower)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
4
Room, 1 King Bed with Sofa Bed, Accessible (Shower)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
600 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
8.7
Fabulous
Based on 1,176 verified reviews
Who stays here?
Business
19%
Couple
34%
Family
29%
Group
14%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Hyatt Place St. Paul, guests consistently praise the enormous, high ceiling rooms and convenient downtown location near Union Depot and venues, while noting recurring frustrations with paid valet parking, limited on-site dining, and a small shallow pool.
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What guests think
At Hyatt Place St. Paul, guests consistently praise the enormous, high ceiling rooms and convenient downtown location near Union Depot and venues, while noting recurring frustrations with paid valet parking, limited on-site dining, and a small shallow pool.
Staff are frequently described as friendly and helpful, though check-in interactions and valet responsiveness can be inconsistent. Rooms are generally very clean, but a few guests reported housekeeping lapses or maintenance quibbles. Expect very spacious, quiet rooms with towering windows; some lack microwaves and a few higher floors face a wall rather than a view. Overall, this is a comfortable, roomy base for downtown and rail travel.
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AI-generated summary based on recent guest reviews
Facilities
On-site facilities are functional but limited: the pool is small and shallow, the bar/restaurant has a short menu with limited hours, and parking is mainly paid valet (many use nearby self-parking instead). Security feels strong and the fitness room earns praise.
Related guest reviews
8
Gigi
2 May 2025
·
Stayed 5 nights
Simple perks like hand lotion in the room or newspaper not provided. B'fast buffet was nice enough 👍but they take away the coffee afterwards ☹️ Small pool; no jacuzzi 😩 Convenient location--next to amtrak station, metro bus terminal, and blue line lightrail.
Simple perks like hand lotion in the room or newspaper not provided. B'fast buffet was nice enough 👍but they take away the coffee afterwards ☹️ Small pool; no jacuzzi 😩 Convenient location--next to amtrak station, metro bus terminal, and blue line lightrail.
8
Rachael
3 Aug 2025
·
Stayed 2 nights
Great hotel if heading to CHS field. Walkable to many things but also right next to union station if you are using any kind of public transportation to head around Minneapolis or the Mall of America. Pool is a little small and shallow but everything else inside the hotel was great. Nice breakfast selection. Comfy bed and lots of room for storage in the room.
Great hotel if heading to CHS field. Walkable to many things but also right next to union station if you are using any kind of public transportation to head around Minneapolis or the Mall of America. Pool is a little small and shallow but everything else inside the hotel was great. Nice breakfast selection. Comfy bed and lots of room for storage in the room.
10
Charlotte
12 Aug 2025
·
Stayed 1 night
This place is a the best place i have stayed in a long time! The security for this building is amazing. I like the fact you use your key for the pool, laundry room. The breakfast was a very good selection as well. The room itself was a WIN! The atmosphere is very clean,calm and welcoming. The sfaff was all very nice, helpful and was happy to answer any questions. They do offer valet, for a fee but we parked in the garage across the street for only 4$ for the night. Definitely will be booking here again!!
This place is a the best place i have stayed in a long time! The security for this building is amazing. I like the fact you use your key for the pool, laundry room. The breakfast was a very good selection as well. The room itself was a WIN! The atmosphere is very clean,calm and welcoming. The sfaff was all very nice, helpful and was happy to answer any questions. They do offer valet, for a fee but we parked in the garage across the street for only 4$ for the night. Definitely will be booking here again!!
8
James
14 Jun 2024
·
Stayed 2 nights
Everything about our stay was fine with the exception of valet parking. On multiple occasions there was no one there to assist in dropping off or picking up our car. On one occasion we waited 15 minutes for the valet to show up so we could leave him our keys. The next day we text the number to let them know we would like our car. We got a text back shortly after saying our car was ready. When we went to the valet our car was not there and once again there was no attendant. We waited for ten minutes and no one came. I finally went inside to ask the front desk and they told me they have no idea about valet services and they are handled by another company. I said, so what are we supposed to do? You sent a message saying our car was here and it’s not. The front desk guy just kind of stared at me and said, “I can try to call him I guess?” It was about another 5 minutes before anyone showed up. Each day we were there it was a poor experience with valet. I don’t feel like it was any fault of the poor guys working valet, each time there was only one person and he seemed like he was running around like crazy. It was just a very poor system and definitely understaffed.
Everything about our stay was fine with the exception of valet parking. On multiple occasions there was no one there to assist in dropping off or picking up our car. On one occasion we waited 15 minutes for the valet to show up so we could leave him our keys. The next day we text the number to let them know we would like our car. We got a text back shortly after saying our car was ready. When we went to the valet our car was not there and once again there was no attendant. We waited for ten minutes and no one came. I finally went inside to ask the front desk and they told me they have no idea about valet services and they are handled by another company. I said, so what are we supposed to do? You sent a message saying our car was here and it’s not. The front desk guy just kind of stared at me and said, “I can try to call him I guess?” It was about another 5 minutes before anyone showed up. Each day we were there it was a poor experience with valet. I don’t feel like it was any fault of the poor guys working valet, each time there was only one person and he seemed like he was running around like crazy. It was just a very poor system and definitely understaffed.
10
Jackie
3 Sept 2024
·
Stayed 1 night
the only issue was the bar restaurant did not open until like 730 pm
the only issue was the bar restaurant did not open until like 730 pm
10
sukaynah
26 Oct 2023
·
Stayed 1 night
we have to pay for parking 28$
we have to pay for parking 28$
10
Kelsey
11 Aug 2025
·
Stayed 1 night
The rooms were generously sized and very comfortable. All the staff we interacted with were friendly and helpful, and the valet situation for our overnight parking was great. We were sad to only stay one night because it was such a great experience
The rooms were generously sized and very comfortable. All the staff we interacted with were friendly and helpful, and the valet situation for our overnight parking was great. We were sad to only stay one night because it was such a great experience
10
Noreen
3 Jan 2025
·
Stayed 2 nights
Would definitely stay here again - great room with lovely high ceilings - good gym and pool . staff was very nice and super helpful
Would definitely stay here again - great room with lovely high ceilings - good gym and pool . staff was very nice and super helpful
8
Thomas
28 Aug 2024
·
Stayed 3 nights
On the plus side, spacious rooms and very convenient location. Breakfast was good, but limited. Room view was terrible considering proximity to the river. All I could see was other hotel walls. Bar / restaurant is simply too small and too limited in terms of offerings. It was disappointing to not be able to get anything after 10pm. My arrival was delayed on my first day, meaning I couldn’t get food or drink right after I checked in. Website incorrectly indicated bar would be open until midnight.
On the plus side, spacious rooms and very convenient location. Breakfast was good, but limited. Room view was terrible considering proximity to the river. All I could see was other hotel walls. Bar / restaurant is simply too small and too limited in terms of offerings. It was disappointing to not be able to get anything after 10pm. My arrival was delayed on my first day, meaning I couldn’t get food or drink right after I checked in. Website incorrectly indicated bar would be open until midnight.
10
Mary
30 Apr 2024
·
Stayed 2 nights
The Downtown Hyatt in St. Paul is in the old post office and custom house building. The room we had was enormous with approximately 20 foot high ceilings. The room was very comfortable, the beds were comfortable. The bathroom was excellent. They offer a free hot breakfast, which was very good. There is a bar with a limited menu, and there is valet parking. All in all my friend and I were very pleased and we would stay there again.
The Downtown Hyatt in St. Paul is in the old post office and custom house building. The room we had was enormous with approximately 20 foot high ceilings. The room was very comfortable, the beds were comfortable. The bathroom was excellent. They offer a free hot breakfast, which was very good. There is a bar with a limited menu, and there is valet parking. All in all my friend and I were very pleased and we would stay there again.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is generally strong, with many noting spotless rooms and well-kept spaces. However, several guests reported housekeeping lapses or missed details, including stained linens, hair in bathrooms, and inconsistent vacuuming.
Related guest reviews
10
Vikki
28 May 2025
·
Stayed 2 nights
Wonderful stay. Clean, quiet, friendly staff.
Wonderful stay. Clean, quiet, friendly staff.
4
Anna
19 Feb 2024
·
Stayed 2 nights
Overall hotel was nice. Parking was an absolute nightmare, they only offer valet parking but don’t have enough parking in front of the building to actually utilize it. We had to park across the street at the union depot. I thought our room was nice and clean until I saw copious amounts of bodily fluids all over the sheer curtain covering our window.
Overall hotel was nice. Parking was an absolute nightmare, they only offer valet parking but don’t have enough parking in front of the building to actually utilize it. We had to park across the street at the union depot. I thought our room was nice and clean until I saw copious amounts of bodily fluids all over the sheer curtain covering our window.
6
Benjamin
2 Jun 2025
·
Stayed 3 nights
The staff get 5 stars for warmth, friendliness and helpfulness. The hotel room gets 5 stars for spaciousness. The hotel amenities get a 3- bar closes on Sundays so you can’t order food at all. Housekeeping gets a 1. I requested service three times during our one week stay and they did not vacuum once. There were even old candies (skittles that we didnt bring there), hair and some crumbs every time we came back. On top of that, on the second day, housekeeping took my daughter’s Edikted bag that had two tank tops in it (with tags) and no one seems to know what happened to it. And this was after giving a $20 tip.
The staff get 5 stars for warmth, friendliness and helpfulness. The hotel room gets 5 stars for spaciousness. The hotel amenities get a 3- bar closes on Sundays so you can’t order food at all. Housekeeping gets a 1. I requested service three times during our one week stay and they did not vacuum once. There were even old candies (skittles that we didnt bring there), hair and some crumbs every time we came back. On top of that, on the second day, housekeeping took my daughter’s Edikted bag that had two tank tops in it (with tags) and no one seems to know what happened to it. And this was after giving a $20 tip.
10
Danny
1 Nov 2023
·
Stayed 1 night
The property itself was very unique because it used to be an old post office or old office bldg. The rooms were a lot larger than expected and the general architecture of the bldg and rooms was very nice. The only issue I found was a brown coffee stain on the bed comforter that I didn't notice until the morning I checked out. I would still stay here again.
The property itself was very unique because it used to be an old post office or old office bldg. The rooms were a lot larger than expected and the general architecture of the bldg and rooms was very nice. The only issue I found was a brown coffee stain on the bed comforter that I didn't notice until the morning I checked out. I would still stay here again.
10
Cecilia
11 Sept 2023
·
Stayed 1 night
Hotel was very clean, decorated tastefully, modern. Very pleased that the pool area was very clean as well.
Hotel was very clean, decorated tastefully, modern. Very pleased that the pool area was very clean as well.
6
Kassi
19 Aug 2025
·
Stayed 1 night
Check in staff seemed a bit frazzled and not too friendly or informative. Room had stains on couch, bed sounded broken and creaked every time you moved. Came down for breakfast aroud 9am and almost everything was gone. No coffee. No bagels. There was a choice of potatoes, bread, shredded cheese, salsa, yogurt, and cereal.
Check in staff seemed a bit frazzled and not too friendly or informative. Room had stains on couch, bed sounded broken and creaked every time you moved. Came down for breakfast aroud 9am and almost everything was gone. No coffee. No bagels. There was a choice of potatoes, bread, shredded cheese, salsa, yogurt, and cereal.
10
Ben
2 Jan 2024
·
Stayed 3 nights
This downtown hotel is spotless and feels really high end. It is ridiculously spacious and our double queen with sofa bed room was a great size for our family of four. Breakfast was plentiful and fresh and the coffee nice and strong. The hotel is very secure and the parking garage across the street is very convenient and reasonable. I would stay here again for sure.
This downtown hotel is spotless and feels really high end. It is ridiculously spacious and our double queen with sofa bed room was a great size for our family of four. Breakfast was plentiful and fresh and the coffee nice and strong. The hotel is very secure and the parking garage across the street is very convenient and reasonable. I would stay here again for sure.
6
Richard
22 Jun 2023
·
Stayed 2 nights
Bathroom has previous occupants hair in shower drain and bathroom floor. Bathroom sink drain was clogged. Bedsheets only fit around the pillow top of the mattress. Housekeeping walked into room without knocking and came back a second time when I sent them off the first time. Was on the 5th floor of the hotel and the view is that of a parapet wall. Hotel is in a remote area which is pretty desolate at night and there are no security cameras outside at the entrance to the property. Breakfast is just ok but the eggs are a fail. Pizza at the bar is pretty good though.
Bathroom has previous occupants hair in shower drain and bathroom floor. Bathroom sink drain was clogged. Bedsheets only fit around the pillow top of the mattress. Housekeeping walked into room without knocking and came back a second time when I sent them off the first time. Was on the 5th floor of the hotel and the view is that of a parapet wall. Hotel is in a remote area which is pretty desolate at night and there are no security cameras outside at the entrance to the property. Breakfast is just ok but the eggs are a fail. Pizza at the bar is pretty good though.
10
Valerie
4 Aug 2025
·
Stayed 1 night
Spacious room! We were on the 2nd and worried about noise from the street but we heard nothing. Bathroom was clean and shower was great. Lots of storage space and comfortable couch. Beds were comfortable, as well. Had a modern look with clean lines.
Spacious room! We were on the 2nd and worried about noise from the street but we heard nothing. Bathroom was clean and shower was great. Lots of storage space and comfortable couch. Beds were comfortable, as well. Had a modern look with clean lines.
10
Lynda
8 Nov 2025
·
Stayed 1 night
Yes, the room was spotless, (loved the super high ceiling). Staff was very helpfull and friendly and gave good suggestions for eating establishments. I was taking an amtrack train earlry in the morning so the station being directly across the street was perfect. If needed I'll stay here again in the future.
Yes, the room was spotless, (loved the super high ceiling). Staff was very helpfull and friendly and gave good suggestions for eating establishments. I was taking an amtrack train earlry in the morning so the station being directly across the street was perfect. If needed I'll stay here again in the future.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are a standout: very large with soaring ceilings and comfortable beds, and many note quiet interiors. Trade-offs include no in-room microwaves, occasional HVAC or door-slam noise, and some higher-floor rooms facing a wall instead of a view.
Related guest reviews
10
Cassie
22 Sept 2025
·
Stayed 3 nights
The rooms are huge and a great price! Super clean, comfortable beds and easy access to public transport! Walking distance to the market!!
The rooms are huge and a great price! Super clean, comfortable beds and easy access to public transport! Walking distance to the market!!
10
Terrence
23 Sept 2025
·
Stayed 2 nights
One of the largest hotel rooms I have ever stayed in. Beautifully converted art deco post office building.
One of the largest hotel rooms I have ever stayed in. Beautifully converted art deco post office building.
10
Darren
24 Aug 2025
·
Stayed 2 nights
Loved the big rooms with the high ceiling. Two sinks in the bathroom was nice to have . A microwave in the room would have been good. Didn’t like having to go all the way down to the lobby to use one . The pool area was small. Definitely not a place to take kids to swim
Loved the big rooms with the high ceiling. Two sinks in the bathroom was nice to have . A microwave in the room would have been good. Didn’t like having to go all the way down to the lobby to use one . The pool area was small. Definitely not a place to take kids to swim
10
donna
27 Jul 2025
·
Stayed 1 night
VERY spacious room (king with sleeper sofa)! Clean and quiet! Within walking distance of Xcel Energy Center and parking available.
VERY spacious room (king with sleeper sofa)! Clean and quiet! Within walking distance of Xcel Energy Center and parking available.
6
Stephen
17 Nov 2025
·
Stayed 3 nights
Yes...the room was in good condition and the staff was friendly. Saturday we had no hot water and had to take cold showers. Not ideal for cold weather. Would have liked to have had access to water for water bottles. Breakfast was less than ideal. Eggs were a bit farther away from real eggs than I care for. Would have liked an option other than Canadian bacon. Sausage and/or bacon is preferred. Couldn't watch the tv unless in bed. Would have liked to have had a tv in the sitting area also. The doors were too loud closing. I heard every door close on the floor and couldn't close mine quietly though I tried.
Yes...the room was in good condition and the staff was friendly. Saturday we had no hot water and had to take cold showers. Not ideal for cold weather. Would have liked to have had access to water for water bottles. Breakfast was less than ideal. Eggs were a bit farther away from real eggs than I care for. Would have liked an option other than Canadian bacon. Sausage and/or bacon is preferred. Couldn't watch the tv unless in bed. Would have liked to have had a tv in the sitting area also. The doors were too loud closing. I heard every door close on the floor and couldn't close mine quietly though I tried.
8
Darrin
26 Jul 2024
·
Stayed 1 night
The room was very quiet on the top floor, which was the fifth, with very tall windows. However the curtains did not fully block out the light and the view from our top floor room was a 6 foot wall preventing a view of the city. The breakfast was good, not great, with some type of bacon strip alternative we could not identify. We paid for valet parking because the area around the other self parking garages felt unsafe with many homeless persons milling about.
The room was very quiet on the top floor, which was the fifth, with very tall windows. However the curtains did not fully block out the light and the view from our top floor room was a 6 foot wall preventing a view of the city. The breakfast was good, not great, with some type of bacon strip alternative we could not identify. We paid for valet parking because the area around the other self parking garages felt unsafe with many homeless persons milling about.
8
Bryan
20 Sept 2025
·
Stayed 1 night
Bunch of road construction getting to the property from the South. Once we got close, it was easy to get to but not a lot of drop off space out front. There is no free parking available so plan on adding $30-$40 to your stay if you’re comparing a stay that has free parking. The room was typical, but the AC fan was broken and provided a consistent “white noise” for us to sleep to. The temperature of the room in early Fall was fine, thank goodness. The bathroom was supplied but a shower cap would have been a nice cheap “extra.” The staff was friendly enough… but not much eye contact or smiles so it didn’t feel super welcoming.
Bunch of road construction getting to the property from the South. Once we got close, it was easy to get to but not a lot of drop off space out front. There is no free parking available so plan on adding $30-$40 to your stay if you’re comparing a stay that has free parking. The room was typical, but the AC fan was broken and provided a consistent “white noise” for us to sleep to. The temperature of the room in early Fall was fine, thank goodness. The bathroom was supplied but a shower cap would have been a nice cheap “extra.” The staff was friendly enough… but not much eye contact or smiles so it didn’t feel super welcoming.
10
Tesha
3 Sept 2025
·
Stayed 2 nights
Only downfall was no microwave in the room other than that everything else was excellent!!!
Only downfall was no microwave in the room other than that everything else was excellent!!!
10
Valerie
4 Aug 2025
·
Stayed 1 night
Spacious room! We were on the 2nd and worried about noise from the street but we heard nothing. Bathroom was clean and shower was great. Lots of storage space and comfortable couch. Beds were comfortable, as well. Had a modern look with clean lines.
Spacious room! We were on the 2nd and worried about noise from the street but we heard nothing. Bathroom was clean and shower was great. Lots of storage space and comfortable couch. Beds were comfortable, as well. Had a modern look with clean lines.
8
Danielle
5 Aug 2024
·
Stayed 2 nights
Huge room with high ceilings, felt very spacious and we had all we needed. Stuffy at night bc we couldn’t get the air to go below 72, but they gave us a box fan to use. All in all, would stay again!
Huge room with high ceilings, felt very spacious and we had all we needed. Stuffy at night bc we couldn’t get the air to go below 72, but they gave us a box fan to use. All in all, would stay again!
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AI-generated summary based on recent guest reviews
Service
Many guests highlight friendly, helpful staff across the hotel. However, reports of brusque check-in interactions and slow or unresponsive valet support appear regularly.
Related guest reviews
10
Lisa
24 Dec 2025
·
Stayed 2 nights
The Staff is amazing the customer service is outstanding! Beautiful hotel,delicious breakfast,quiet large room enjoyed our stay very much!!
The Staff is amazing the customer service is outstanding! Beautiful hotel,delicious breakfast,quiet large room enjoyed our stay very much!!
10
Monica
16 May 2024
·
Stayed 2 nights
The staff was very welcoming and professional. Loved the room - very spacious.
The staff was very welcoming and professional. Loved the room - very spacious.
10
Daisey
19 Mar 2025
·
Stayed 1 night
Very friendly staff and quick valet parking.
Very friendly staff and quick valet parking.
8
James
14 Jun 2024
·
Stayed 2 nights
Everything about our stay was fine with the exception of valet parking. On multiple occasions there was no one there to assist in dropping off or picking up our car. On one occasion we waited 15 minutes for the valet to show up so we could leave him our keys. The next day we text the number to let them know we would like our car. We got a text back shortly after saying our car was ready. When we went to the valet our car was not there and once again there was no attendant. We waited for ten minutes and no one came. I finally went inside to ask the front desk and they told me they have no idea about valet services and they are handled by another company. I said, so what are we supposed to do? You sent a message saying our car was here and it’s not. The front desk guy just kind of stared at me and said, “I can try to call him I guess?” It was about another 5 minutes before anyone showed up. Each day we were there it was a poor experience with valet. I don’t feel like it was any fault of the poor guys working valet, each time there was only one person and he seemed like he was running around like crazy. It was just a very poor system and definitely understaffed.
Everything about our stay was fine with the exception of valet parking. On multiple occasions there was no one there to assist in dropping off or picking up our car. On one occasion we waited 15 minutes for the valet to show up so we could leave him our keys. The next day we text the number to let them know we would like our car. We got a text back shortly after saying our car was ready. When we went to the valet our car was not there and once again there was no attendant. We waited for ten minutes and no one came. I finally went inside to ask the front desk and they told me they have no idea about valet services and they are handled by another company. I said, so what are we supposed to do? You sent a message saying our car was here and it’s not. The front desk guy just kind of stared at me and said, “I can try to call him I guess?” It was about another 5 minutes before anyone showed up. Each day we were there it was a poor experience with valet. I don’t feel like it was any fault of the poor guys working valet, each time there was only one person and he seemed like he was running around like crazy. It was just a very poor system and definitely understaffed.
6
Cate
7 May 2025
·
Stayed 1 night
The receptionist must have been having a very bad day as never quite had that unfriendly a welcome - first words in brisk tone - I need your ID - no talk - now a credit card - no welcome - just brisk . Can forgive having a bad day but at work with customers and first stay there - may need a bit more training with FAKE it until you make it ?
The receptionist must have been having a very bad day as never quite had that unfriendly a welcome - first words in brisk tone - I need your ID - no talk - now a credit card - no welcome - just brisk . Can forgive having a bad day but at work with customers and first stay there - may need a bit more training with FAKE it until you make it ?
10
Alfonso
16 May 2025
·
Stayed 3 nights
overall really friendly staff
overall really friendly staff
4
Eric
15 Jun 2025
·
Stayed 1 night
Terrible breakfast No bathroom amenities except soap unless you request Staff at reception not friendly- I say good morning and she is playing some game on her computer and ignores me
Terrible breakfast No bathroom amenities except soap unless you request Staff at reception not friendly- I say good morning and she is playing some game on her computer and ignores me
4
Amanda
24 Apr 2025
·
Stayed 3 nights
Staff was not customer service friendly, seemed like everytime I had a question I was bothering them. Ask for extra towels and request did not happen, I had to ask housekeeping when I saw them for the towels. Parking was not explained properly, stairway was closed on 9pm at night and I had to walk all the way around and felt very unsafe. I have been at the Drury many times this was the first and last time year. Not warm and fuzzy feeling at all. Breakfast comparison to Drury Hotel not as good either.
Staff was not customer service friendly, seemed like everytime I had a question I was bothering them. Ask for extra towels and request did not happen, I had to ask housekeeping when I saw them for the towels. Parking was not explained properly, stairway was closed on 9pm at night and I had to walk all the way around and felt very unsafe. I have been at the Drury many times this was the first and last time year. Not warm and fuzzy feeling at all. Breakfast comparison to Drury Hotel not as good either.
6
Kelsey
1 Apr 2024
·
Stayed 1 night
The lady that checked us in was incredibly rude and had no customer service. A few hours later I went to buy some water n soda,she never said hello and just demanded money. Don’t work in customer service if you can’t even smile or say hello. Will not stay there again.
The lady that checked us in was incredibly rude and had no customer service. A few hours later I went to buy some water n soda,she never said hello and just demanded money. Don’t work in customer service if you can’t even smile or say hello. Will not stay there again.
10
Tristan
11 Nov 2025
·
Stayed 2 nights
Clean and quiet room, spacious as well. Free breakfast was not bad and concierge desk was always helpful.
Clean and quiet room, spacious as well. Free breakfast was not bad and concierge desk was always helpful.
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AI-generated summary based on recent guest reviews
Location
Location is convenient for Union Depot, light rail, and events at Xcel Energy Center and CHS Field, with many attractions walkable. Several guests noted limited nearby dining and occasional concerns about the immediate area’s feel or signage and access.
Related guest reviews
10
Michael
4 Sept 2023
·
Stayed 1 night
good location for a Saints game
good location for a Saints game
10
Brian
19 Jan 2025
·
Stayed 1 night
This is the place to stay in St. Paul! Easy access to buses and trains, close to the Mississippi River. Great walking area. Never heard a siren. Felt very safe.
This is the place to stay in St. Paul! Easy access to buses and trains, close to the Mississippi River. Great walking area. Never heard a siren. Felt very safe.
10
Michael
28 Jul 2025
·
Stayed 1 night
Great big rooms, good location, great breakfast.
Great big rooms, good location, great breakfast.
10
Ivan
8 Feb 2025
·
Stayed 1 night
First time staying here. The room was very nice and I loved the tall ceiling above the bed area and the floor to ceiling windows. The automatic drapes were a nice touch and the bathroom, especially the shower, was really nice. Probably the cleanest shower and best functioning shower in a hotel I have been in, in a long time. I really liked the property. Only wish it was more accessible and wasn't connected to the condo area. You can get some weird people outside and then that try to get inside.
First time staying here. The room was very nice and I loved the tall ceiling above the bed area and the floor to ceiling windows. The automatic drapes were a nice touch and the bathroom, especially the shower, was really nice. Probably the cleanest shower and best functioning shower in a hotel I have been in, in a long time. I really liked the property. Only wish it was more accessible and wasn't connected to the condo area. You can get some weird people outside and then that try to get inside.
10
Mary
11 Nov 2024
·
Stayed 1 night
I would definitely stay here again. I chose this hotel partly because it’s easy walking distance to The Palace. The room was decently sized, the bed was very comfortable and we slept great, loved the high ceilings and giant windows. It was also pretty quiet. I did not have the breakfast they offered but my friends did and said it was good.
I would definitely stay here again. I chose this hotel partly because it’s easy walking distance to The Palace. The room was decently sized, the bed was very comfortable and we slept great, loved the high ceilings and giant windows. It was also pretty quiet. I did not have the breakfast they offered but my friends did and said it was good.
10
MICHAEL
18 Aug 2025
·
Stayed 1 night
Easy walk to Excel energy center.
Easy walk to Excel energy center.
10
Charles
13 Nov 2025
·
Stayed 1 night
big vaulted ceilings. clean rooms. friendly staff from valet to check in to bar.
big vaulted ceilings. clean rooms. friendly staff from valet to check in to bar.
8
Timothy
20 Oct 2025
·
Stayed 1 night
Nice hotel. Walkable to dining and bars. Easy access to Amtrak amd local public transit (light rail). Large rooms and good breakfast. Only issue was with door key cards, which staff worked hard to correct for us.
Nice hotel. Walkable to dining and bars. Easy access to Amtrak amd local public transit (light rail). Large rooms and good breakfast. Only issue was with door key cards, which staff worked hard to correct for us.
8
Jessica
11 Dec 2024
·
Stayed 4 nights
Convince to Union Station (Christmas Market) and walkable to Xcel for hockey. Instead of valet parking, I self parked directly across the street for $16 per day. The front desk staff was completely lackluster. The property was clean and the included breakfast was good. My room was clean, however (533) caused overactive sneezing which was resolved shortly after stepping outside. Maybe change the air filters more often, not sure, but something was causing nasal irritation. (I don’t suffer from allergies)
Convince to Union Station (Christmas Market) and walkable to Xcel for hockey. Instead of valet parking, I self parked directly across the street for $16 per day. The front desk staff was completely lackluster. The property was clean and the included breakfast was good. My room was clean, however (533) caused overactive sneezing which was resolved shortly after stepping outside. Maybe change the air filters more often, not sure, but something was causing nasal irritation. (I don’t suffer from allergies)
8
Thomas
31 Mar 2025
·
Stayed 3 nights
Nice update to an old building. Attentive staff. Very convenient to Union Depot and Light Rail. Sadly not close to many restaurants or shopping. Pool limited by structure, but still good that they had one.
Nice update to an old building. Attentive staff. Very convenient to Union Depot and Light Rail. Sadly not close to many restaurants or shopping. Pool limited by structure, but still good that they had one.
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AI-generated summary based on recent guest reviews
Dining
Complimentary breakfast draws mixed feedback: many enjoyed the hot items and variety, while others found it understocked, basic, or not ready on time. On-site evening dining is limited to a small bar menu with restricted hours.
Related guest reviews
10
Sheila
10 Mar 2025
·
Stayed 2 nights
We love this hotel for a number of reasons: spacious rooms with 12 ft ceilings, best continental breakfast, lounge area(s), easy parking, close to Xcel Center and Science Museum, and it's just an overall great hotel! Staff are always friendly and check in is a breeze!
We love this hotel for a number of reasons: spacious rooms with 12 ft ceilings, best continental breakfast, lounge area(s), easy parking, close to Xcel Center and Science Museum, and it's just an overall great hotel! Staff are always friendly and check in is a breeze!
8
Sai
26 Jun 2025
·
Stayed 1 night
The room and hotel was beautiful and spacious. Very nicely decorated, modern, and clean. The high ceilings made the room looked even larger. Our window was blocked by a wall and we didn’t have a view so that was sad. The breakfast was poor, little options and no meat selection. Please do better on breakfast, it was disappointing.
The room and hotel was beautiful and spacious. Very nicely decorated, modern, and clean. The high ceilings made the room looked even larger. Our window was blocked by a wall and we didn’t have a view so that was sad. The breakfast was poor, little options and no meat selection. Please do better on breakfast, it was disappointing.
10
Daisy
31 Mar 2025
·
Stayed 1 night
It was very clean and the breakfast was great!
It was very clean and the breakfast was great!
10
Cindy
6 Dec 2025
·
Stayed 1 night
Fresh hot breakfast. Nice variety
Fresh hot breakfast. Nice variety
10
Gregory
22 Apr 2025
·
Stayed 1 night
Evening dining where only choices were overbred pizza and fake wings
Evening dining where only choices were overbred pizza and fake wings
6
Kassi
19 Aug 2025
·
Stayed 1 night
Check in staff seemed a bit frazzled and not too friendly or informative. Room had stains on couch, bed sounded broken and creaked every time you moved. Came down for breakfast aroud 9am and almost everything was gone. No coffee. No bagels. There was a choice of potatoes, bread, shredded cheese, salsa, yogurt, and cereal.
Check in staff seemed a bit frazzled and not too friendly or informative. Room had stains on couch, bed sounded broken and creaked every time you moved. Came down for breakfast aroud 9am and almost everything was gone. No coffee. No bagels. There was a choice of potatoes, bread, shredded cheese, salsa, yogurt, and cereal.
8
Erika
6 Jul 2024
·
Stayed 1 night
The room was clean and comfortable. Customer service was not what we expected. Breakfast options were not good. The bar and restaurant hours were limited and not convenient, specially since there were not food options around the area.
The room was clean and comfortable. Customer service was not what we expected. Breakfast options were not good. The bar and restaurant hours were limited and not convenient, specially since there were not food options around the area.
8
Karen
29 Jun 2025
·
Stayed 1 night
The room was wonderful. No view, but that was fine. I did have issue with breakfast/coffee not being ready when we were told it would be. We waited 15 minutes past the time it was supposed to start and still no coffee or hot foods were out.
The room was wonderful. No view, but that was fine. I did have issue with breakfast/coffee not being ready when we were told it would be. We waited 15 minutes past the time it was supposed to start and still no coffee or hot foods were out.
8
Thomas
28 Aug 2024
·
Stayed 3 nights
On the plus side, spacious rooms and very convenient location. Breakfast was good, but limited. Room view was terrible considering proximity to the river. All I could see was other hotel walls. Bar / restaurant is simply too small and too limited in terms of offerings. It was disappointing to not be able to get anything after 10pm. My arrival was delayed on my first day, meaning I couldn’t get food or drink right after I checked in. Website incorrectly indicated bar would be open until midnight.
On the plus side, spacious rooms and very convenient location. Breakfast was good, but limited. Room view was terrible considering proximity to the river. All I could see was other hotel walls. Bar / restaurant is simply too small and too limited in terms of offerings. It was disappointing to not be able to get anything after 10pm. My arrival was delayed on my first day, meaning I couldn’t get food or drink right after I checked in. Website incorrectly indicated bar would be open until midnight.
10
Mary
11 Jun 2023
·
Stayed 2 nights
beautiful architecture large, room with wall of windows delicious breakfast made travel feel special again
beautiful architecture large, room with wall of windows delicious breakfast made travel feel special again
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AI-generated summary based on recent guest reviews
10
Bret
2 weeks ago
·
Stayed 3 nights
What a great downtown St. Paul option added with the historic Custom House and Post Office turned into condo’s and Hyatt. Great property, rooms and local restuarants.
What a great downtown St. Paul option added with the historic Custom House and Post Office turned into condo’s and Hyatt. Great property, rooms and local restuarants.
10
Rachel
2 weeks ago
·
Stayed 2 nights
A beautiful hotel (it used to be a post office and office building) right by the train station in St. Paul. We loved using the pool and the public transit. Very cool rooms.
A beautiful hotel (it used to be a post office and office building) right by the train station in St. Paul. We loved using the pool and the public transit. Very cool rooms.
10
Stacey
3 weeks ago
·
Stayed 1 night
Very clean & spacious room. Nice breakfast included also.
Very clean & spacious room. Nice breakfast included also.
10
Joan
4 weeks ago
·
Stayed 1 night
Just perfect!!!! Will recommend and stay again!
Just perfect!!!! Will recommend and stay again!
10
Lynn
4 weeks ago
·
Stayed 2 nights
Great spot to stay if you are visiting the twin cities. Short walks to the Amtrak station and light rail. You don’t need to rent a car to get to all of the major attractions via light rail. Mall of America, Target Field, Target Center and US Bank Stadium.
Great spot to stay if you are visiting the twin cities. Short walks to the Amtrak station and light rail. You don’t need to rent a car to get to all of the major attractions via light rail. Mall of America, Target Field, Target Center and US Bank Stadium.
FAQs about Hyatt Place St. Paul
Is parking available at the property?
Yes, parking is available on-site. Valet parking is offered at a fee of USD 39 per night, which includes in/out privileges. Limited self-parking is also available.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM.
Does the property allow pets?
Yes, pets are allowed with a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features does the property offer for guests with disabilities?
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility may vary.
Where is the property located in relation to key landmarks?
The hotel is centrally located in St. Paul, just an 8-minute walk from Ramsey County Courthouse and 12 minutes by foot from Landmark Center. It is also 0.6 miles from Saint Paul RiverCentre and Ordway Center for the Performing Arts.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests to enjoy.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any specific requests regarding additional bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-14: 203.87104192030336USD
- 2026-09-15: 236.1761538560486USD
- 2026-09-16: 161.41158285214235USD
- 2026-09-17: 251.98018309605408USD
- 2026-09-18: 256.4706868832703USD
- 2026-09-19: 254.4825301448517USD
- 2026-09-20: 120.2927033309021USD
- 2026-09-21: 123.7792387801056USD
- 2026-09-22: 130.98969535001373USD
- 2026-09-23: 112.99111461746979USD
- 2026-09-24: 139.9789900666046USD
- 2026-09-25: 272.9785155417023USD
- 2026-09-26: 176.62261907397462USD
- 2026-09-27: 112.99111461746979USD
- 2026-09-28: 128.97985641819USD
- 2026-09-29: 119.99551989611054USD
- 2026-09-30: 113.9910318551712USD
- 2026-10-01: 122.98032657176209USD
- 2026-10-02: 172.98638666152954USD
- 2026-10-03: 240.6661996927948USD
- 2026-10-04: 138.65246607641603USD
- 2026-10-05: 124.99016550358581USD
- 2026-10-06: 135.98929915200043USD
- 2026-10-07: 120.00055735128022USD
- 2026-10-08: 125.99009154802704USD
- 2026-10-09: 175.29119853645327USD
- 2026-10-10: 240.6661996927948USD
- 2026-10-11: 120.00055735128022USD
- 2026-10-12: 125.99009154802704USD
- 2026-10-13: 160.20465438853455USD
- 2026-10-14: 134.989381914299USD
- 2026-10-15: 122.34605636411285USD
- 2026-10-16: 124.99016550358581USD
- 2026-10-17: 133.98945586985778USD
- 2026-10-18: 117.99071841945648USD
- 2026-10-19: 162.35987498109438USD
- 2026-10-20: 206.90108881834414USD
- 2026-10-21: 192.53294566345215USD
- 2026-10-22: 162.35987498109438USD
- 2026-10-23: 137.21564647688294USD
- 2026-10-24: 161.64147398806764USD
- 2026-10-25: 113.9910318551712USD
- 2026-10-26: 111.99118857302857USD
- 2026-10-27: 111.99118857302857USD
- 2026-10-28: 115.99087513731385USD
- 2026-10-29: 120.00055735128022USD
- 2026-10-30: 149.9882021269989USD
- 2026-10-31: 177.44641912901307USD
- 2026-11-01: 117.99071841945648USD
- 2026-11-02: 160.20465438853455USD
- 2026-11-03: 111.99118857302857USD
- 2026-11-04: 123.9802438094635USD
- 2026-11-05: 107.9915020087433USD
- 2026-11-06: 126.99000878572846USD
- 2026-11-07: 137.21564647688294USD
- 2026-11-08: 107.9915020087433USD
- 2026-11-09: 120.00055735128022USD
- 2026-11-10: 126.99000878572846USD
- 2026-11-11: 127.99993047985078USD
- 2026-11-12: 125.99009154802704USD
- 2026-11-13: 125.99009154802704USD
- 2026-11-14: 112.99111461746979USD
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- Covered valet parking fee: USD 39 per night (in/out privileges)
- Pet fee: USD 100 per accommodation, per week
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Valet parking
Dry cleaning
General
Restaurant
Non-smoking rooms
Allergy-free room available
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Swimming pool
Pool indoor
Pool (Indoor)
Fitness Center (nearby)
Internet
Free wi-fi
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Parking
Parking
Valet parking
Parking (Limited)
Parking Onsite