Name: Delta Hotels by Marriott Kalamazoo Conference Center
Address: 2747 South 11th Street, Oshtemo, Kalamazoo, Michigan, United States of America, Kalamazoo, Michigan, US
Price range: US$81–US$420 per night
Rating: 7.98

What guests think

At Delta Hotels by Marriott Kalamazoo Conference Center, reviews highlight friendly, accommodating staff and a large indoor pool area with on‑site bar and restaurant, but also note an older property where maintenance and housekeeping standards can be inconsistent.

The pool and hot tub draw many guests, yet multiple stays report closures or renovation, cold water, cleanliness problems, heavy humidity, and occasional rule enforcement issues. Many praise the restaurant, bar and breakfast, though menus can be limited, service slow when understaffed, and prices higher than expected; complimentary coffee is not standard. Rooms are often comfortable with good beds, but several reviews mention dated décor, noisy or faulty HVAC and TVs or phones, slow drains, and limited blackout; some rooms lack microwaves. Overall, expect a convenient, generally quiet stay with solid on-site options, tempered by variable upkeep and amenity reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large indoor pool and hot tub area plus an on-site bar and restaurant are popular. However, many reviews report pool or hot tub closures/renovation, cold water, cleanliness issues, strong humidity, and occasional limited restaurant operations or understaffing.

Related guest reviews

10

Jolene

25 Jun 2025

·

Stayed 1 night

Was a wonderful stay. The pool and hot tub were the cherry on top! Would stay again!

8

Robert

15 Jun 2025

·

Stayed 1 night

I wish we knew the pool was being re done.

8

Tracey

19 Feb 2025

·

Stayed 1 night

The hotel met our needs and the room was nice. The pool deck is crumbling and the hot tub wasn’t working during our stay.

8

Lyon

16 Feb 2025

·

Stayed 1 night

The hotel is beautiful, and the staff is very attentive and respectful. The pool was beautiful, Just with was kept up (cleanliness wise), candy wrappers on the floor, and used towels everywhere. Also the starbucks was removed and bar had a limited menu but food looked good over all.

4

David

29 Mar 2025

·

Stayed 1 night

The dirty pool that closed at 9am

8

Mary

11 Jul 2025

·

Stayed 1 night

the desk cleck was rude, had encounter with manager on duty very pleasnt also am desk cleck friendly and professional Not happy pool was closed would booked different hotel.

10

Joe

19 Jul 2025

·

Stayed 1 night

Great pool and hot tub area. Very good restaurant and bar. Breakfast was exceptional and restaurant staff were very friendly and attentive. The person who checked us in was especially courteous, friendly and efficient. Overall great value for the price. Would definitely stay here again.

8

Chris

19 Apr 2025

·

Stayed 1 night

The pool and hot tub weren’t in use

8

Emi

7 Mar 2024

·

Stayed 1 night

Nice hotel. Staff hasn’t seemed all to welcoming. The Hot tub is closed off and when we politely asked the security guard why, he replied with “I don’t know, it’ll be open when it opens” then continued to walk away. Pool was cold & cloudy, didn’t seem too clean. My nephew swam for a little while tho and was fine.

6

Erik

19 Jun 2025

·

Stayed 1 night

We booked here for the pool but it was closed when we arrived. The dark out curtains did not cover the window completely so our room was too bright. I did not sleep well.

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Cleanliness

Feedback is mixed: some guests found very clean rooms and public areas, while others reported stained linens and carpets, hair or mildew, poor drainage, odors, and visible wear.

Related guest reviews

10

Stacy

13 Jan 2025

·

Stayed 1 night

The building and room were clean, warm & comfortable. The staff was friendly and inviting. Although this may be a minor thing, the water pressure in the shower was amazing! Overall, our stay was relaxed and very enjoyable.

8

Nicole

13 Jul 2025

·

Stayed 1 night

Very clean and pleasant staff!

4

Marci

11 Mar 2025

·

Stayed 1 night

The bathtub and sink drained very poorly. Water came out rusty for over 20 minutes and filled up due to lack of proper drainage. Obviously hadn’t been cleaned properly as the pink buildup on grout revealed bacteria. Cleaned myself with Clorox wipes. Blood spots on linens. Yuk!

4

Carol

17 Oct 2025

·

Stayed 1 night

The pool and hot tub were closed. I was bummed. :( The room was not very clear. There were visible stains on the furniture and the bed. There was hair left in the shower. The towels were old, rough and dirty. There was a super gross stain in the hallway...still fresh.

6

Leslie

28 Apr 2025

·

Stayed 1 night

Mold in my rooms and sheets were yellowish instead of white.

4

Susan

21 Sept 2025

·

Stayed 2 nights

Restaurant/bar was great and has good service but the rest of the lobby and the rooms are out dated and dirty.

10

Dennis

2 Feb 2025

·

Stayed 1 night

Clean

4

nina

14 Oct 2024

·

Stayed 1 night

Room had mildew in bathroom. Whole property could use a deep clean or at least a good vacumming!

4

Kevin

8 Jul 2025

·

Stayed 7 nights

Grandson enjoyed the pool. Restaurant food was really good and staff was friendly. Our room was a sad story though. Carpet was filthy (turned your feet black), toilet leaked at base and bathroom stunk badly of sewage, lost power one evening for over 3 hours, so no a/c or tv and so staff claimed they didn't know how to give us a partial refund since we booked through Expedia.

2

Rhiannon

15 Sept 2024

·

Stayed 1 night

The hotel lobby and hallways were dirty. The room was dirty, including googly eyes on the art work. There was mold on the wall and my vehicle was broken into.

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Rooms

Beds are comfortable and some rooms are quiet, but several guests encountered dated décor and maintenance problems such as noisy or faulty HVAC, slow drains, and nonworking TVs or phones, plus limited blackout and no in-room microwaves in some units.

Related guest reviews

8

Zach

28 Feb 2024

·

Stayed 1 night

Was a nice hotel in a quiet area. Can get busy during the day if there are groups staying here as it's also a big conference place. The biggest plus was the hotel room TV having Netflix built in. Be prepared to pay $100 deposit that the hotel will hold interest-free for at least SEVEN DAYS after you check out. Late at night I noticed some creepy crawlers scaling the walls in the hallways. A quick Google search and I think they might have been conifer seed bug possibly. Once you go up the elevator to your room and try to come back to the lobby, you will notice the entire hotel feels like a giant maze and almost simulation vibes in a way. No microwave in the rooms. You'll have to walk your happy buns down to the lobby, resisting the $5 cans of soda sitting next to the microwave.

10

Brenae

24 Feb 2025

·

Stayed 1 night

Most comfortable bed ever

6

Gary L

4 Jul 2025

·

Stayed 2 nights

Our first room had water on the floor under the window. This was likely from the rain they had received over the recent days, including the day we were there. Also the air conditioner was making a noise. We were promptly moved to another room when we mentioned the issues which was better / still air conditioner made some noise but not as bad. I believe our rooms were 223 (1st) and (2nd) 220.

6

Susan

29 Jun 2025

·

Stayed 1 night

Rooms were small and laid out awkwardly.

8

Cory

13 Sept 2023

·

Stayed 3 nights

Big property. Good parking. Not a lot of options for television channels. Wifi was not fast.

8

Sharon

17 Dec 2023

·

Stayed 1 night

The pool was under construction and didn't know until you read the fine print.Room was nice and bed comfy.TV didn't work we had to play with the cables and got it to work.The body wash they had in the shower was out.

6

Darrin

30 Jun 2024

·

Stayed 1 night

Person that checked me in was condescending and rude, room smelled like burnt feet with stains on carpet. Overall was less than impressed with property.

4

Lynn

23 Aug 2023

·

Stayed 1 night

The air conditioner turned on and off constantly. Finally turned it off in order to sleep. The in room refrigerator made significant noise which kept me awake. The facility seemed nice overall, but the issues with my room created a much lower rating.

4

Karlee

21 Sept 2025

·

Stayed 2 nights

The hotel’s condition didn’t live up to the photos. The TV didn’t work, we attempted to call the front desk, but the phone didn’t work. Maintenance man’s was unable to fix either, but was apologetic.

6

Erik

19 Jun 2025

·

Stayed 1 night

We booked here for the pool but it was closed when we arrived. The dark out curtains did not cover the window completely so our room was too bright. I did not sleep well.

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Service

Staff are frequently described as friendly, helpful and accommodating, with prompt issue resolution at times. Some guests experienced slow or unattended check-in, key or room assignment errors, and understaffing in the restaurant.

Related guest reviews

8

Jeffrey

7 Sept 2024

·

Stayed 1 night

The front desk gave us room keys that didn't work. We went back to the front desk and the lady there redid the keys. We took them to our room and found 2 people already in our room. Luckily they were dressed. We were completely embarrassed. We called the front desk and the lady brought keys to a different room to us

10

Barkat Ali

22 Jul 2025

·

Stayed 1 night

It was great and we really enjoyed our stay there. The staff name I believe was Do, he was helpful and awesome

6

Andrew

10 Oct 2024

·

Stayed 1 night

30 minutes to check in. No staff. Brutally slow

10

Nicole

28 May 2023

·

Stayed 2 nights

The staff in every department was incredible and so friendly. It’s hard to find a place where everyone is kind friendly

10

Tracie

20 Jul 2025

·

Stayed 1 night

Although this property is older-is is well kept and has excellent customer service.

10

Jesse

16 Nov 2023

·

Stayed 3 nights

Forgot something and they called me right away to let me know they had it and would ship it to me. Excellent service!

8

Shawna

21 Apr 2025

·

Stayed 1 night

Front desk lady was very cold upon my arrival. A little off putting honestly

2

Brett

18 Jul 2025

·

Stayed 1 night

It was a nice looking hotel. When I arrived the common areas were very humid and felt like the AC wasn't working. Had to wait 5-10 minutes for the front desk rep to come out of the office to check me in. The rep didn't check the details of reservation and I had to go back and get my 30 dollar voucher for my prepaid breakfast. When I went to the restaurant for dinner there was only 1 employee working, we had to wait longer than expected for everything.The lady working was good, food was good and she was attentive, just shouldn't have been by herself. Next the AC in the room wasn't working well either, took to long for it to cycle on and had to lower the temp to 65 to keep it running.

10

Joe

19 Jul 2025

·

Stayed 1 night

Great pool and hot tub area. Very good restaurant and bar. Breakfast was exceptional and restaurant staff were very friendly and attentive. The person who checked us in was especially courteous, friendly and efficient. Overall great value for the price. Would definitely stay here again.

6

Pedro

5 Aug 2025

·

Stayed 1 night

The stay was ok for just a one-night ordeal. But the staff interaction when i first arrived and lack thereof as i had to wait for over 30min until someone showed up at the desk to help me was not a good start. I tried to get the attention of the bartender, but he was engulfed in his conversation with his guest that I don't think he noticed me waving or raising my voice to get his attention.

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Location

Convenient to WMU, highways, and area shopping/dining, and many found it quiet or secluded. Several noted small roadside signage and that driving is typically required.

Related guest reviews

10

Rajan

14 May 2025

·

Stayed 1 night

I've stayed here multiple times and is my typical go to if visiting Kalamazoo. Convenient access to WMU campus and easy access to shopping malls and restaurants nearby. Easy access to the highway too. Friendly staff, clean facilities and year round indoor pool. Good bang for the buck and I definitely recommend

8

Ronald

23 Aug 2023

·

Stayed 1 night

The landscape was very nice. As was the lobby. It was clean and up to date. Staff was welcoming and communication was very good. Hallway is clean. The room was excellent. The compressor was noisy though. At the entry off the main road an additional lighted sign would be helpful as you approach from the opposite direction at night.

10

Robert

22 Sept 2024

·

Stayed 2 nights

Very clean and well maintained, and the staff was helpful. The sign on the main road frontage could be larger with an arrow pointing to the hotels driveway. The sign on the road is smaller and very hard to spot while driving down the road.

8

Craig

24 Aug 2024

·

Stayed 1 night

Great location bars and restaurants

10

Eric

16 Oct 2023

·

Stayed 1 night

Lovely hotel. Active, efficient, kind, and effective front desk. Restaurant isn't bad. Beer selection is amazing. The hotel location will necessitate driving, but there's free parking. Access into town isn't difficult, though it's probably 10-15 minutes from downtown.

8

Carole

20 Jun 2024

·

Stayed 1 night

Secluded and quiet

8

Roberto

7 Aug 2024

·

Stayed 1 night

Decent hotel with restaurant. Convenient to Portage.

8

Chad J

16 Oct 2023

·

Stayed 1 night

Hotel was quiet and there were signs notifying guests of the quiet hours.

10

ADRIENNE

8 Apr 2024

·

Stayed 1 night

My niece had her MODA fashion show here...loved that the venue was right next to the hotel. Venue was very nice. Hotel was great...clean, updated, comfortable and friendly staff...I think the sign from 11th St should be a bit bigger..we did pass up the parking lot due to the the small signage but other than that, we found it and it was a great experience all the way around.

8

Maranda

29 May 2025

·

Stayed 1 night

Its a great location and really quite

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Dining

Restaurant, bar and breakfast receive many compliments for food quality and drinks. Issues include slow service when short-staffed, limited menus or hours, higher prices, and no complimentary coffee or breakfast.

Related guest reviews

8

Paul

30 Sept 2023

·

Stayed 3 nights

The 2 servers in the dining area / bar were excellent. They were all alone and really hustling.

8

Joseph

18 Dec 2022

·

Stayed 2 nights

We were hoping to enjoy a wonderful time with a great hot tub. The hot tub wasn't working well so provided us with a less-than adequate experience. We knew ahead of time but were in a quandry why this hotel, with a restaurant on site, did not have breakfast included, or at least a fairly deep discount for guests who stayed at the hotel.

10

James

7 May 2025

·

Stayed 1 night

This is a clean, well kept and quiet hotel. I’ll stay here again when visiting Kalamazoo. I didn’t like though, that the hotel charges $4 for a to-go cup of coffee, if you don’t purchase the breakfast option. I’ve not experienced that at a hotel of this level. It’s normally complimentary. Breakfast looked very nice though, so… next time. Charging for breakfast always keeps away the bed heads shuffling around in slippers and pjs. It’s well worth the cost.

6

randal

11 Oct 2023

·

Stayed 1 night

My diner, fish was not cooked through...it was raw

8

Kim

1 Oct 2023

·

Stayed 2 nights

Nice hotel, pricey restaurant

10

joanne

5 Dec 2024

·

Stayed 1 night

I have stayed at this property before it’s well worth what you pay. The property is clean. The staff is friendly and the restaurant is a cut above most hotel restaurants. The food Choices are better than your hotels options for dining instead of just bar food.

10

Joe

19 Jul 2025

·

Stayed 1 night

Great pool and hot tub area. Very good restaurant and bar. Breakfast was exceptional and restaurant staff were very friendly and attentive. The person who checked us in was especially courteous, friendly and efficient. Overall great value for the price. Would definitely stay here again.

8

Matthew

8 Oct 2023

·

Stayed 5 nights

Nice, clean hotel. Felt a little empty at times, and food options were quite limited. Staff very nice and friendly.

4

Matt

17 Apr 2023

·

Stayed 2 nights

Restaurant and bar staff are incredibly rude and negligent. Pool/hot tub had 0 towels and was very dirty.. almost a trip and im on the ground level tucked all the way in the back of the hotel next to a room filled with screaming children. They stay was horrible and i wouldnt recommend it to anyone. Only redeeming quality was the front desk staff, they were tentative and professional. To go into further detail on the restaurant staff, we waited nearly 20 minutes to be seated, 30 minutes after it opened.. when we reached the tables finally, they were all gross and sticky, none washed. Then we saw the food prices, completely turned off from how gross it was. The waitress then proceeded to make comment as we left to bar staff over how "These kids come in and see the prices and say, "f--- no". No, it wasnt your prices, it was your cleanliness and attitude. Would never recommend, we were heavily insulted and felt uncomfortable to come back for breakfast.

10

Sondra

30 Jul 2024

·

Stayed 4 nights

Always accommodating and pleasant. Restaurant has great food and service

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$108
February	US$116
March	US$116
April	US$113
May	US$126
June	US$127
July	US$133
August	US$138
September	US$161
October	US$145
November	US$127
December	US$108

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $140	17	18	19 $420
20 $92	21 $91	22 $118	23 $181	24 $311	25 $204	26 $368
27 $86	28 $89	29 $86	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $366	3 $164
4 $81	5 $86	6 $84	7 $105	8 $85	9 $230	10
11 $91	12 $89	13 $106	14 $120	15 $111	16 $130	17 $133
18 $93	19 $88	20 $94	21 $90	22 $92	23	24
25 $81	26 $81	27 $96	28 $91	29 $94	30 $155	31 $158

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed (Mobility Accessible, Roll-In Shower)

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed (Mobility Hearing Accessible, Tub)

Executive Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds (Pool Access)

Executive Room, 2 Queen Beds

Standard Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Delta Hotels by Marriott Kalamazoo Conference Center

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Prices for upcoming dates