Name: SureStay Hotel By Best Western Olathe
Address: 211 N Rawhide Dr, Olathe, Kansas, United States of America, Olathe, Kansas, US
Price range: US$70–US$91 per night
Rating: 6.38

What guests think

At SureStay Hotel By Best Western Olathe, travelers describe an older, exterior-entry budget property with friendly staff and comfortable beds, but mixed cleanliness including recurring reports of pests and odors, and an area that can feel unsafe or noisy.

Several rooms show partial updates; lighting can be dim, and maintenance issues like broken locks, failing outlets, and humidity or AC problems appear in some stays. Hot breakfast is available and often appreciated, though a few guests found items cold, bland, or not ready. Best for travelers prioritizing price over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Exterior-entry layout with aging exteriors and walkways; parking can be tight. Overall a basic setup suited to short, budget stays.

Related guest reviews

8

Stephanie

2 Jul 2025

·

Stayed 1 night

Soft beds and pillows!! Ask for extra towels if more then 2 people in room. Tight parking. Right off highway and gelt safe

6

Scott

2 Dec 2024

·

Stayed 2 nights

This is definately an oder hotel. It is due for an update. The staff was nice. The breakfast was decent, they did have some hot items. The beds were comfortable. The shower head was terrible. I could see daylight around the entire door when closed, so cold air was blowing right in. Although having your own exterior door is convenient. Not likely I would stay there again.

8

Eloina

25 Jun 2024

·

Stayed 3 nights

Needs updates and more parking

6

Beau

22 Jun 2025

·

Stayed 1 night

More of a motel (not hotel) but served my needs.

6

Coach

21 Jun 2025

·

Stayed 1 night

Profile of property gave the impression that this was a hotel. When in fact it is an exterior access motel.

8

Monte

22 May 2024

·

Stayed 2 nights

Room was clean and in Decent shape. No elevator so i needed a ground floor. All the channels on the tv were fuzzy and not a very clear picture due to anolog. Breakfast was sufficent but more selection and variety would have been nice.

10

Jonathan

10 May 2024

·

Stayed 1 night

Front Desk team member provided excellent service. We were having trouble finding a place to park our Truck & Camper and he tried to chase us down and show us where to go. He couldn't catch us but when we walked in he recognized us and personally showed us where to park. He provided us a room overlooking where we were parked and personally checked out the room with us.

6

Nyaten

12 Jul 2023

·

Stayed 2 nights

It’s was an ok stay. They don’t bother you. However parking is scarce and the rooms are old. They have microwave and fridge which is a plus! A lot of amenities near by . Greet place for a quick stay or passing through.

6

Tiffany

23 Sept 2024

·

Stayed 1 night

Room 212 the shower and tub was peeling apart wasn't clean around the base of it. Asked for a roll away bed and they don't offer them and only gave us 1 blanket to make a cot to sleep on a hard sticky floor that was grouse to walk on. Gravy was cold for Breakfast. It should be called a MOTEL not HOTEL

10

Tom

20 May 2023

·

Stayed 1 night

The property is easily accessible from the interstate! Rooms are clean and well maintained! Walk ways ned maintenance but overall property is well kept!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with multiple reports of roaches/bugs, odors, and dirty bathrooms, though some guests did find rooms clean.

Related guest reviews

2

Teresa

24 Mar 2025

·

Stayed 2 nights

The staff was friendly and it was clean, but it was in terrible need of remodeling and fixing, and there were roaches

2

Baillie

10 Jul 2023

·

Stayed 3 nights

Smelled incredibly of smoke, had bugs in the bed (saw one crawling in my hair and immediately wanted to leave). I’ll never book at this place again

2

Faviola

2 Jun 2024

·

Stayed 2 nights

The room smelled so bad there was roaches every where!

2

Toni

7 Apr 2024

·

Stayed 1 night

Killed more than a dozen bugs in room upon arriving, more kept appearing, could not stay.

6

DIEGO

21 May 2025

·

Stayed 6 nights

It is a good option for short stay. However, the rooms smell smoke a lot, and the cleaness do not look good when there are a lot of roaches in your room. The breakfast is good and lobby facilities as well.

4

Lisa

19 Oct 2025

·

Stayed 2 nights

The area did not seem safe. The room was just alright but the bathroom was gross. Not clean and needed to be totally redone. The staff was friendly

2

Peyton

15 Nov 2025

·

Stayed 1 night

Cockroaches in the hotel room

6

LaShonda

28 May 2025

·

Stayed 2 nights

I found a dead bed bug in my first room they were accommodating and gave me a new room always check the mattress at any hotel or motel

2

Chumel

11 Jun 2025

·

Stayed 3 nights

We stayed for a night out of the 3 we booked, since we had an emergency. They promised they'd honor our cancelation since Expedia approved it, but they never provided approval from their side. The night we did stay there the room was dirty, we found dead cockroaches and it smelled weird.

2

Lisa

12 May 2025

·

Stayed 1 night

Keep scrolling and don’t pick this one. Didn’t know the door was on outside. You could move the door without unlocking. Chain for lock but luckily did have dead bolt. Gap between door and wall so thinking its cold when staying in winter time. I even put the table to where no one could push the door open. Window was unlocked and luckily I checked it before going to bed. Blood on bathroom wall behind door. See pictures. Flooring had gaps in it. Went back and asked about lights not working by the bed and apparently had come unplugged when cleaning crew moved the bed. Sketchy people outside at night and good thing parking lot was lit up. Went up to eat breakfast next morning and biscuits and gravy, gravy tasted good but was not hot. Very disappointed. Not enough parking. Pool not indoor. Not worth price I paid. I thought since it said “by Best Western” it would be decent but was totally mislead. Should have asked for refund as soon as we saw the room. Keep scrolling!!

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AI-generated summary based on recent guest reviews

Rooms

Rooms show partial updates and often have comfortable beds, but lighting and fixtures feel dated, some outlets or TVs underperform, and noise from outside or upstairs is reported.

Related guest reviews

6

Scott

2 Dec 2024

·

Stayed 2 nights

This is definately an oder hotel. It is due for an update. The staff was nice. The breakfast was decent, they did have some hot items. The beds were comfortable. The shower head was terrible. I could see daylight around the entire door when closed, so cold air was blowing right in. Although having your own exterior door is convenient. Not likely I would stay there again.

10

Pamela

18 Apr 2024

·

Stayed 1 night

Great place for a quick overnight. For the price was very impressed with the room. Biggest surprise was how comfortable the bed was. I have stayed in a ton of hotels - most 5 star resorts - this bed was my favorite so far. No joke. Staff super nice.

6

Cherilyn

6 Jun 2025

·

Stayed 1 night

Main light as you come in door was out. No hot water at night. Front desk said it was due to alot of checkins. Had hot water in the morning. Room updated and looked nice but flooring had gaps, so not very well done. "Adequate" ...if thats what youre looking for.

6

Teresa

14 Apr 2025

·

Stayed 1 night

The hotel is older but has had some more recent upgrades. Bath still needs to be updated and was stained/chipped. Room was clean and beds had memory foam mattresses which was a nice surprise. There was a shef in the sink area above the trash can that my husband hit his head/eye on turning to throw something away. I grazed my head as well but thankfully I am short. It was Prom night so there were a lot of noisy teens staying there. I doubt it is like that all the time. Breakfast was hot and overall it was worth what we paid for the night.

6

Louella K

10 May 2025

·

Stayed 5 nights

The room was very clean. The desk staff was very helpful and friendly. Complaints would be the lighting in the rooms. Bathroom light was very dim. Lamps next to the beds were on the wall too high to reach from the bed so you always had to get up. We could always hear the person in the room above us get up and walk around at 5 o’clock in the morning.. Otherwise, the breakfast was decent. For the price it was good.

8

Monte

22 May 2024

·

Stayed 2 nights

Room was clean and in Decent shape. No elevator so i needed a ground floor. All the channels on the tv were fuzzy and not a very clear picture due to anolog. Breakfast was sufficent but more selection and variety would have been nice.

6

Tommethia

19 May 2025

·

Stayed 1 night

Stay was good, but none of the outlets in the room worked.

10

Soheila

6 Aug 2023

·

Stayed 1 night

Our room's window faced a wall. We had no natural light.

6

Victoria

28 Jun 2025

·

Stayed 1 night

It was a cheap motel - pretty noisy any time people were outside/walked by, it wasn’t quite clean, all the lights were horrible fluorescent lighting, and the outer layer of the bathtub was peeling off. All of that would be expected for a cheap motel, but then the pricing should reflect that.

8

Koleen

11 Aug 2025

·

Stayed 1 night

I’ve stayed here several times and every room I’ve had the bed has been excellent! I sleep so well it’s one of the reasons I stay here. Not sure about the food. I’ve never tried the breakfast.

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Service

Service is frequently praised as friendly and accommodating, though a few guests experienced slow check-in, room assignment mistakes, or reservation issues.

Related guest reviews

10

Ed

15 May 2023

·

Stayed 2 nights

The Manager took care of us from the minute we got there he’s a fabulous person plus the fact that he cares about his motel

8

Karen

30 Dec 2025

·

Stayed 6 nights

Very friendly staff. Good breakfast. Older motel that needs remodeling but bed was comfortable and shower was hot.

6

sandy

23 Jun 2025

·

Stayed 2 nights

When we showed up to the hotel they hadn't even have my room ready. I reserved it online through hotels.com two weeks in advance and that happened. It's the first time ever it has happened to us... I was disappointed since I booked a two queens beds since it was for two adults and a child so we can be comfortable and they gave us a full size bed and a couch which the couch wasn't comfortable especially the price I paid for... and not only that we stayed for two nights. We won't stay there again.

8

Diane

17 Jun 2025

·

Stayed 1 night

I made this reservation through trivago, and what a mistake that was. When I got to the hotel at 7 o’clock that evening, there was no reservation. I looked at my email and two hours before I had received a reservation announcement that there were no rooms available. Haven’t been driving all day, I had not checked my email to know the room had been canceled. When I made the reservation that morning, I received a confirmation. Every hotel in the area was sold out. The gal at the front desk kept looking and looking until she remembered that someone had canceled but not been put in the system yet. I don’t know what we would have done. The front desk person was so accommodating. She did everything she could to help us. Thank you for such a great experience.

6

Kurt

21 Apr 2024

·

Stayed 1 night

I had some problems this stay. The front desk guy was nice but incompetent and slow as molasses. I waited 15 minutes for him to slowly wait on folks ahead of me, then 15 more to check me in. He mistakenly booked another couple my room, so they barged into my room at 2am. Luckily i had the chain on. The reno of the room was ok, but the bathroom was awful. Would not stay again.

10

Jonathan

10 May 2024

·

Stayed 1 night

Front Desk team member provided excellent service. We were having trouble finding a place to park our Truck & Camper and he tried to chase us down and show us where to go. He couldn't catch us but when we walked in he recognized us and personally showed us where to park. He provided us a room overlooking where we were parked and personally checked out the room with us.

10

Michelle

3 Nov 2025

·

Stayed 3 nights

Rooms have been clean every time I’ve stayed and the staff is always very friendly

10

Lauretta

21 Aug 2024

·

Stayed 4 nights

The service provided was excellent.

10

Jason

29 Jul 2025

·

Stayed 7 nights

I like staying here as it’s a simple but nice hotel. The staff is awesome! I had left a painting behind and they saved it for me. There a few maintenance issues - but they are updating as they can. It’s easy to get to, I feel safe at the location and I like just being able to walk up to the door.

10

Miranda

10 Jul 2025

·

Stayed 4 nights

Lori that works the front desk, is so kind and welcoming! Kudos to her as well as the housekeeping staff.

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Location

Convenient off the highway and near local spots, but several guests felt the surrounding area and parking lot activity were sketchy or unsafe.

Related guest reviews

8

Stephanie

2 Jul 2025

·

Stayed 1 night

Soft beds and pillows!! Ask for extra towels if more then 2 people in room. Tight parking. Right off highway and gelt safe

2

Amanda

28 Sept 2025

·

Stayed 2 nights

Horrible. My daughter and I booked this for KU family weekend. We were both terrified. People wandering the parking lot, room smelled awful. We immediately left and found another place to stay.

10

Ozie

23 Apr 2025

·

Stayed 2 nights

Great, comfortable, great location

4

David

27 May 2023

·

Stayed 1 night

When we pulled in, you could see sketchy people on the second floor balconies, walking in the parking lot, and a couple arguing, and a police car hovering around and people trying to avoid contact. That and the dirty parking lot was enough for us just to move on and eat the non-refundable fee. The cost was just not worth staying in this environment.

6

Carmen

6 Sept 2025

·

Stayed 1 night

Location was good.

4

Lisa

19 Oct 2025

·

Stayed 2 nights

The area did not seem safe. The room was just alright but the bathroom was gross. Not clean and needed to be totally redone. The staff was friendly

8

Angie

28 Sept 2025

·

Stayed 2 nights

Decent stay for the money. Good location.

2

Perla

14 Apr 2025

·

Stayed 2 nights

The room smelt like mold. Walked in and walked right out. Returned the keys back to the front desk not even 4min later. I did not stay there. People were fighting and yelling as soon as we got there. Did not feel safe.

10

Tom

20 May 2023

·

Stayed 1 night

The property is easily accessible from the interstate! Rooms are clean and well maintained! Walk ways ned maintenance but overall property is well kept!

10

Brian

6 Feb 2025

·

Stayed 1 night

Easy, convenient and economical.

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AI-generated summary based on recent guest reviews

Dining

Breakfast generally includes hot items and is considered decent, but there are occasional complaints about limited variety, lukewarm food, or items not ready at opening.

Related guest reviews

10

CHRISTOPHER

28 Apr 2025

·

Stayed 2 nights

This was a nice hotel. Fluffy towels, clean room that smelled nice and great breakfast. Front desk staff and the lady that makes breakfast couldn't be nicer. For breakfast you can make your own waffles, there was scrambled eggs, bacon, biscuits, yogurt, granola bars and trail mix stuff. The coffee was a lil weak but still had good flavor. Its close to places to eat and have a date night. As some of the other reviews said, it does need some updates but some updates have been done. There is a bit of paint chipping around the tub and in the tub- just don't eat it and you will be fine. There isn't much light above the sink so putting on your make-up is a lil bit of a pain. Last thing, the TV is smaller then we would have liked. We are coming back to the area in 2 weeks and would stay here again, but we are bringing our dogs and they said that they no longer allow dogs. This is a nice quite place to stay for a decent price.

8

Karen

30 Dec 2025

·

Stayed 6 nights

Very friendly staff. Good breakfast. Older motel that needs remodeling but bed was comfortable and shower was hot.

8

Mike

14 Sept 2025

·

Stayed 1 night

Even though the place was older it was in pretty good shape and was clean. The breakfast had a nice variety of food and drink. I would definotely stay again!

8

Monte

22 May 2024

·

Stayed 2 nights

Room was clean and in Decent shape. No elevator so i needed a ground floor. All the channels on the tv were fuzzy and not a very clear picture due to anolog. Breakfast was sufficent but more selection and variety would have been nice.

8

Sarah

11 May 2025

·

Stayed 2 nights

Staff was friendly, hot breakfast, and the place was clean

6

Shawn

18 Oct 2024

·

Stayed 1 night

Breakfast was from 7-9. At 7:15 there was nothing ready.

6

Arlena

16 Oct 2023

·

Stayed 2 nights

I was disappointed in the property and the room for what we paid. It was more like Motel 6. Breakfast was subpar. Staff was nice though

8

TODD

16 May 2025

·

Stayed 1 night

I did not have a lot of expectations for my stay. But this place was very nice, very clean, and had a very nice continental breakfast.

8

Gary

1 Jun 2025

·

Stayed 2 nights

Room was nice and clean. It could have used a love seat or small sofa. Everything worked well. Breakfast bar was good

2

Lisa

12 May 2025

·

Stayed 1 night

Keep scrolling and don’t pick this one. Didn’t know the door was on outside. You could move the door without unlocking. Chain for lock but luckily did have dead bolt. Gap between door and wall so thinking its cold when staying in winter time. I even put the table to where no one could push the door open. Window was unlocked and luckily I checked it before going to bed. Blood on bathroom wall behind door. See pictures. Flooring had gaps in it. Went back and asked about lights not working by the bed and apparently had come unplugged when cleaning crew moved the bed. Sketchy people outside at night and good thing parking lot was lit up. Went up to eat breakfast next morning and biscuits and gravy, gravy tasted good but was not hot. Very disappointed. Not enough parking. Pool not indoor. Not worth price I paid. I thought since it said “by Best Western” it would be decent but was totally mislead. Should have asked for refund as soon as we saw the room. Keep scrolling!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$69
February	US$72
March	US$72
April	US$74
May	US$76
June	US$124
July	US$98
August	US$72
September	US$76
October	US$71
November	US$70
December	US$67

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $80	17 $75	18 $84	19 $78
20 $70	21 $70	22 $70	23 $70	24 $78	25 $88	26
27 $78	28 $70	29 $70	30 $70

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $91	3 $89
4 $72	5 $71	6 $72	7 $73	8 $71	9 $82	10 $79
11 $79	12 $80	13 $82	14 $78	15 $80	16 $82	17 $78
18 $80	19 $82	20 $79	21 $79	22 $79	23 $83	24 $82
25 $80	26 $80	27 $83	28 $81	29 $79	30 $79	31 $80

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed with Sofa Bed, Smoking, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 1 King Bed with Sofa Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SureStay Hotel By Best Western Olathe

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Prices for upcoming dates