Name: Travel Inn
Address: 4021 N 27th Ave, Phoenix, Arizona, US
Price range: US$48–US$102 per night
Rating: 7.32

What guests think

Reviews of Travel Inn portray a budget property with heavy security features in a rough-feeling neighborhood, where gated parking is valued but concerns recur about room condition, pests, and noise from other guests or thin walls.

Some guests liked the reasonable rates and, in a few cases, found rooms spacious, comfortable, or very clean. Service feedback is mixed, ranging from welcoming, helpful front-desk staff to unresponsive or inflexible handling of issues like key problems or refunds. Overall, expect a simple, no-frills stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with gated or fenced parking repeatedly noted; some guests encountered limited amenities or missing items such as an ice machine or hairdryer.

Related guest reviews

4

Keith

1 Sept 2025

·

Stayed 1 night

Gated parking was nice because of the neighborhood it's in. $50 cash deposit was NOT listed in the Expedia listing. Located close to GCU campus. Price was reasonable for a bed and shower.

8

Victor Alfredo

13 Oct 2025

·

Stayed 1 night

the parking is enclosed with key card fence gates

10

Randy

3 Nov 2024

·

Stayed 1 night

Very clean. Security fence and gate surrounding the property.

4

David

2 Mar 2025

·

Stayed 1 night

The room had need of renovation. The trim leading to the bathroom area was sticking up to trip you and cut your feet. Table only had 3 legs. No Ice machine. Very bad area. Homeless were inside the dumpster looking for food and sneaking in through the bars and security frnces. Otherwise the walls were so thin heard room next doors music until about 2 am. Nice bed

2

John

23 Sept 2025

·

Stayed 1 night

Room was just a disaster, tv didn't work they gave us one bed when we booked for 2 beds, dangerous area, has a gated parking lot for a reason.

4

Andrew

21 Oct 2025

·

Stayed 1 night

The hotel was fairly clean. Bed and pillows were not very comfortable. The hotel is in a rough part of town, with razor wire on top of fences surrounding the property and a gate to enter the parking lot. The front desk personnel were nice, but we arrived late and had a security guard check us in wearing tactical gear. Definitely a bit unsettling. The lonny was closed so we had to wait outside for our ride the next day, which felt a bit unsafe. Definitely not somewhere to stay with kids.

4

Matthias

17 Feb 2025

·

Stayed 3 nights

This motel stay was a big disappointment. The room itself was very dated and the towels were partially dirty or had hair. I booked three nights and had to get my room key card reprogrammed 6 times as it would stop working which was very annoying as I couldn’t get onto the premise, especially when the front desk person took a break of 10 min around midnight. Also, the location is a bit sketchy. No WiFi available at all.

6

Kristiana

7 Apr 2025

·

Stayed 2 nights

For the two nights I stayed and got the job done. Besides lacking a lot of basic amenities that other hotels would have such as a hairdryer. It did the job one thing that I would say that was poorly was the condition of the room and the cleanliness of it. My coworker who had booked another room told me that his bedspread had cigarette burn marks in it and in the pictures I will include there was many mysterious stains and questionable marks on walls. If I had to get a hotel in a hurry, I would get this but next time I will probably pass on this property.

2

Cheryl

26 Feb 2025

·

Stayed 1 night

The room was ok but the front desk clerk sweared the property was safe and gated however there was an entrance on the north side of the parking lot was wide open with no gate. People were yelling and fighting until 4am at 5am a woman starts pounding on the door telling me to open it and I told her to go away. I called the office spoke to sam he said he couldn't do anything for me and to talk to the morning person. I didnt get any sleep and I had a work meeting on Tuesday. I complained to the front desk person in the morning and told him I wanted a refund because I was lied to and the experience was miserable. He would only talk to me through the outdoor window. He only kept telling me no refunds no refunds. He didn't even seemed to care at all. I was so disappointed! NEVER AGAIN AT THAT UNSAFE PLACE!

6

Lexi

21 Dec 2025

·

Stayed 2 nights

Parking was great.. room wasl neat and tidy.. staff was intuitive, agreeable, and discreet. A relaxing stay.

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Cleanliness

Cleanliness feedback skews negative, with repeated reports of stained linens, pests or roaches, and dirty bathrooms or floors; a few reviews describe clean rooms.

Related guest reviews

4

Sharon

3 Mar 2025

·

Stayed 2 nights

Room floor was discussing. Blood or something on wall by the sink. Termite nests on the ceiling. Very over priced.

2

Tiffany

2 Mar 2025

·

Stayed 1 night

Bloody blankets, no towels, dirty tub and sink

4

Toynee

22 Sept 2025

·

Stayed 1 night

The look of the room was OK but the closer I looked more things were dirty. The pillows had stains on them and they start hiding underneath the comforter. It looked like it fell from the ceiling. The whole complex is filled with hookers. But it was comfortable enough for one day. Only thing that was good was the price and the water is hot. The day after we checked out, their system went down, a third-party system where they use it for money transactions. The manager is very much angry about this and gave everyone including me an attitude.

4

Shyenne

14 Aug 2025

·

Stayed 1 night

The room wasn’t the cleanest, and I found a house roach in my toothbrush the next morning and had to throw it away. The area is also n

10

Evan

21 Mar 2025

·

Stayed 2 nights

The property was clean,quiet and I wasn’t bothered my family really enjoyed it

2

Catherine

1 Sept 2025

·

Stayed 1 night

It wasn’t clean at all and had a lot of suspicious activity going on.

2

Christan

25 Sept 2025

·

Stayed 1 night

Dead cockroaches so the room wasn’t clean my next-door neighbor partied all night long with music that I could hear through the walls and then they proceeded to stand outside in front of my door, smoke cigarettes that was then sucked into my room through the air conditioner. no sleep at all. Horrible stay I said something to the front office they tried to blame it on remodeling. I informed them the man was not remodeling. He was partying. He was still sitting out on the front balcony drinking beer when we left at 4:30 in the morning.

4

Matthias

17 Feb 2025

·

Stayed 3 nights

This motel stay was a big disappointment. The room itself was very dated and the towels were partially dirty or had hair. I booked three nights and had to get my room key card reprogrammed 6 times as it would stop working which was very annoying as I couldn’t get onto the premise, especially when the front desk person took a break of 10 min around midnight. Also, the location is a bit sketchy. No WiFi available at all.

6

Kristiana

7 Apr 2025

·

Stayed 2 nights

For the two nights I stayed and got the job done. Besides lacking a lot of basic amenities that other hotels would have such as a hairdryer. It did the job one thing that I would say that was poorly was the condition of the room and the cleanliness of it. My coworker who had booked another room told me that his bedspread had cigarette burn marks in it and in the pictures I will include there was many mysterious stains and questionable marks on walls. If I had to get a hotel in a hurry, I would get this but next time I will probably pass on this property.

2

Shelly

21 Oct 2025

·

Stayed 4 nights

Do not stay here- it is dirty, in the ghetto, as in don’t even feel safe walking from outside the gate, through the locked gate to my room by myself. Woke up one morning to strong smell of skunk. Shower and bathroom was disgusting and had several bugs in the room. Small flying insects, and maybe a cockroach?

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Rooms

Rooms are dated with maintenance issues (malfunctioning locks or TVs, broken fixtures), and noise from neighbors or thin walls is common; bed sizes or assignments sometimes differ from bookings, though some guests found rooms comfortable or spacious.

Related guest reviews

2

Donovan

2 Sept 2025

·

Stayed 3 nights

This was the absolute worst hotel experience in my life, and I stayed at many hotels and motels. Nothing was advertised about its location in the danger of its location. The keys didn’t work when I first checked in it took an hour for the management to get the key to work. They had to reprogram the door replace batteries something I’ve never experienced at any hotel hookers walked the facilities. There was no hot water And I checked out two nights early and management refused to give me a refund despite the many and terrible inconveniences we had to experience. I will never stay out of traveling again, and I will never use Expedia or trivago again. And I’m telling everyone that I can.

4

Toynee

22 Sept 2025

·

Stayed 1 night

The look of the room was OK but the closer I looked more things were dirty. The pillows had stains on them and they start hiding underneath the comforter. It looked like it fell from the ceiling. The whole complex is filled with hookers. But it was comfortable enough for one day. Only thing that was good was the price and the water is hot. The day after we checked out, their system went down, a third-party system where they use it for money transactions. The manager is very much angry about this and gave everyone including me an attitude.

6

Kyle

11 Nov 2024

·

Stayed 1 night

Nothing much just was quiet and comfortable

10

Tammi

14 Nov 2024

·

Stayed 1 night

It looked like a dive from the outside, but the room was spacious, clean, and very welcoming. The staff made sure I was comfortably settled.

4

David

2 Mar 2025

·

Stayed 1 night

The room had need of renovation. The trim leading to the bathroom area was sticking up to trip you and cut your feet. Table only had 3 legs. No Ice machine. Very bad area. Homeless were inside the dumpster looking for food and sneaking in through the bars and security frnces. Otherwise the walls were so thin heard room next doors music until about 2 am. Nice bed

2

John

23 Sept 2025

·

Stayed 1 night

Room was just a disaster, tv didn't work they gave us one bed when we booked for 2 beds, dangerous area, has a gated parking lot for a reason.

2

Christan

25 Sept 2025

·

Stayed 1 night

Dead cockroaches so the room wasn’t clean my next-door neighbor partied all night long with music that I could hear through the walls and then they proceeded to stand outside in front of my door, smoke cigarettes that was then sucked into my room through the air conditioner. no sleep at all. Horrible stay I said something to the front office they tried to blame it on remodeling. I informed them the man was not remodeling. He was partying. He was still sitting out on the front balcony drinking beer when we left at 4:30 in the morning.

4

Matthias

17 Feb 2025

·

Stayed 3 nights

This motel stay was a big disappointment. The room itself was very dated and the towels were partially dirty or had hair. I booked three nights and had to get my room key card reprogrammed 6 times as it would stop working which was very annoying as I couldn’t get onto the premise, especially when the front desk person took a break of 10 min around midnight. Also, the location is a bit sketchy. No WiFi available at all.

2

Stephen

9 Nov 2024

·

Stayed 2 nights

The rooms were listed as having 2 queen beds. The beds were full sized . When I asked a room with queens bed, they said they didn’t have any.

2

jaesik

19 Jun 2025

·

Stayed 1 night

You may have non-closed door at your property, and complaining about it may not work.

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Service

Service is mixed: several guests praise friendly, helpful front desk staff, while others report rude or inflexible responses, refund denials, and time-consuming key or check-in problems.

Related guest reviews

2

Donovan

2 Sept 2025

·

Stayed 3 nights

This was the absolute worst hotel experience in my life, and I stayed at many hotels and motels. Nothing was advertised about its location in the danger of its location. The keys didn’t work when I first checked in it took an hour for the management to get the key to work. They had to reprogram the door replace batteries something I’ve never experienced at any hotel hookers walked the facilities. There was no hot water And I checked out two nights early and management refused to give me a refund despite the many and terrible inconveniences we had to experience. I will never stay out of traveling again, and I will never use Expedia or trivago again. And I’m telling everyone that I can.

4

Toynee

22 Sept 2025

·

Stayed 1 night

The look of the room was OK but the closer I looked more things were dirty. The pillows had stains on them and they start hiding underneath the comforter. It looked like it fell from the ceiling. The whole complex is filled with hookers. But it was comfortable enough for one day. Only thing that was good was the price and the water is hot. The day after we checked out, their system went down, a third-party system where they use it for money transactions. The manager is very much angry about this and gave everyone including me an attitude.

8

Carmela

15 Nov 2024

·

Stayed 2 nights

Though the room itself was dated, the circular toilet seat did not match the oval toilet, and the floors screeched what made my stay pleasant was the woman at the front desk the evenings. She was extremely helpful, very friendly, and all around a very pleasant woman to interact with, i did not catch her name and wish i would have.

10

Tammi

14 Nov 2024

·

Stayed 1 night

It looked like a dive from the outside, but the room was spacious, clean, and very welcoming. The staff made sure I was comfortably settled.

4

Andrew

21 Oct 2025

·

Stayed 1 night

The hotel was fairly clean. Bed and pillows were not very comfortable. The hotel is in a rough part of town, with razor wire on top of fences surrounding the property and a gate to enter the parking lot. The front desk personnel were nice, but we arrived late and had a security guard check us in wearing tactical gear. Definitely a bit unsettling. The lonny was closed so we had to wait outside for our ride the next day, which felt a bit unsafe. Definitely not somewhere to stay with kids.

2

Christan

25 Sept 2025

·

Stayed 1 night

Dead cockroaches so the room wasn’t clean my next-door neighbor partied all night long with music that I could hear through the walls and then they proceeded to stand outside in front of my door, smoke cigarettes that was then sucked into my room through the air conditioner. no sleep at all. Horrible stay I said something to the front office they tried to blame it on remodeling. I informed them the man was not remodeling. He was partying. He was still sitting out on the front balcony drinking beer when we left at 4:30 in the morning.

2

Cheryl

26 Feb 2025

·

Stayed 1 night

The room was ok but the front desk clerk sweared the property was safe and gated however there was an entrance on the north side of the parking lot was wide open with no gate. People were yelling and fighting until 4am at 5am a woman starts pounding on the door telling me to open it and I told her to go away. I called the office spoke to sam he said he couldn't do anything for me and to talk to the morning person. I didnt get any sleep and I had a work meeting on Tuesday. I complained to the front desk person in the morning and told him I wanted a refund because I was lied to and the experience was miserable. He would only talk to me through the outdoor window. He only kept telling me no refunds no refunds. He didn't even seemed to care at all. I was so disappointed! NEVER AGAIN AT THAT UNSAFE PLACE!

6

Lexi

21 Dec 2025

·

Stayed 2 nights

Parking was great.. room wasl neat and tidy.. staff was intuitive, agreeable, and discreet. A relaxing stay.

2

Kristyn

27 May 2025

·

Stayed 1 night

he hotel was disgusting, The staff were rude. my shoes were stolen, the bathroom lights broken.

10

Evan

25 Feb 2025

·

Stayed 1 night

It was a bit of a hassle to get checked in but not on behalf of the motel otherwise all was great

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AI-generated summary based on recent guest reviews

Location

Location is repeatedly described as rough or unsafe, with late-night disturbances and visible security measures; a few mentions note proximity to GCU and shopping.

Related guest reviews

4

Keith

1 Sept 2025

·

Stayed 1 night

Gated parking was nice because of the neighborhood it's in. $50 cash deposit was NOT listed in the Expedia listing. Located close to GCU campus. Price was reasonable for a bed and shower.

10

Kassandra

21 Feb 2025

·

Stayed 1 night

Horrible area

6

John

8 Nov 2025

·

Stayed 1 night

It's a cheap hotel in a sketchy part of town.

4

David

2 Mar 2025

·

Stayed 1 night

The room had need of renovation. The trim leading to the bathroom area was sticking up to trip you and cut your feet. Table only had 3 legs. No Ice machine. Very bad area. Homeless were inside the dumpster looking for food and sneaking in through the bars and security frnces. Otherwise the walls were so thin heard room next doors music until about 2 am. Nice bed

2

John

23 Sept 2025

·

Stayed 1 night

Room was just a disaster, tv didn't work they gave us one bed when we booked for 2 beds, dangerous area, has a gated parking lot for a reason.

2

Catherine

1 Sept 2025

·

Stayed 1 night

It wasn’t clean at all and had a lot of suspicious activity going on.

4

Andrew

21 Oct 2025

·

Stayed 1 night

The hotel was fairly clean. Bed and pillows were not very comfortable. The hotel is in a rough part of town, with razor wire on top of fences surrounding the property and a gate to enter the parking lot. The front desk personnel were nice, but we arrived late and had a security guard check us in wearing tactical gear. Definitely a bit unsettling. The lonny was closed so we had to wait outside for our ride the next day, which felt a bit unsafe. Definitely not somewhere to stay with kids.

2

DeLavio

15 Mar 2025

·

Stayed 1 night

This is a horrible place to stay you and in the worst part of town.

2

RR

14 Apr 2025

·

Stayed 3 nights

Please, please do not stay here or anywhere west of the 17. Sketchy crowd walking around and there are women who hang out at night offering their services, Requested a refund for the two nights I didn’t stay and still waiting.

2

Shelly

21 Oct 2025

·

Stayed 4 nights

Do not stay here- it is dirty, in the ghetto, as in don’t even feel safe walking from outside the gate, through the locked gate to my room by myself. Woke up one morning to strong smell of skunk. Shower and bathroom was disgusting and had several bugs in the room. Small flying insects, and maybe a cockroach?

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Dining

Not enough information in reviews.

Related guest reviews

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Month	Average price
January	US$53
February	US$67
March	US$81
April	US$60
May	US$55
June	US$54
July	US$56
August	US$53
September	US$57
October	US$55
November	US$53
December	US$56

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $51	16 $51	17 $50	18 $51	19 $50
20 $48	21 $48	22 $48	23 $48	24 $50	25 $48	26 $50
27 $50	28 $50	29 $48	30 $50

Su	Mo	Tu	We	Th	Fr	Sa
				1 $85	2 $99	3 $102
4 $102	5 $85	6 $85	7 $85	8 $85	9 $102	10 $102
11 $102	12 $85	13 $85	14 $85	15 $85	16 $102	17 $102
18 $102	19 $85	20 $85	21 $85	22 $85	23 $102	24 $102
25 $102	26 $85	27 $85	28 $85	29 $85	30 $102	31 $102

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Basic Single Room, 2 Queen Beds, Smoking

Basic Room, 1 King Bed

Basic Room, 2 Double Beds

Basic Single Room, 1 King Bed

Basic Single Room, 1 King Bed, Smoking

Basic Single Room, 1 King Bed

Basic Single Room, 2 Queen Beds

Guest reviews

Good

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Travel Inn

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Prices for upcoming dates