Is parking available at the property?

Free self-parking is available on-site, with limited spaces.

Does the hotel allow pets?

Pets are allowed with a fee of USD 35 per accommodation, per stay, and a maximum pet deposit of USD 35. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including features such as step-free entrances and accessible public areas.

What is the location of the hotel in relation to key landmarks?

The hotel is located in a shopping district, within a 10-minute drive of Walmart Headquarters and Crystal Bridges Museum of American Art. It is 9.1 mi from Beaver Lake and 0.5 mi from Scottsdale Center.

Does the hotel have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and there is no specified minimum age for children to stay for free.

Candlewood Suites Rogers-Bentonville Hotel

Average nightly price at Candlewood Suites Rogers-Bentonville by IHG by month, last 12 months (USD)
Month	Average price
January	US$84
February	US$82
March	US$89
April	US$89
May	US$97
June	US$94
July	US$83
August	US$77
September	US$101
October	US$125
November	US$90
December	US$80

What guests think

At Candlewood Suites Rogers-Bentonville by IHG, guests frequently praise the friendly staff and convenient location near restaurants, shopping, and attractions, while feedback is mixed on room upkeep and cleanliness, with reports ranging from clean to stained carpets and odors.

Suites with kitchenettes and generally spacious layouts are appreciated, but many note dated decor, maintenance problems with plumbing or AC, and noise from neighboring rooms. Multiple reviews mention the pool and hot tub being closed and an aging elevator; pet-friendly policies are valued by some travelers. There is no breakfast service, though coffee or fruit may be available. Overall, anticipate suite-style amenities, with experiences varying by room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several guests reported the pool and hot tub closed during visits and noted an older, noisy elevator. Some appreciated the pet-friendly setup.

Related guest reviews

6

Neil

15 May 2023

·

Stayed 1 night

Wanted to use the pool but found out the pool was shut down.There should be a way to let the customer know the pool is not open when purchasing a room.

4

Lacey

1 Mar 2024

·

Stayed 1 night

It was close to a lot of businesses. The pool was not available.

10

Tabitha

26 Nov 2024

·

Stayed 2 nights

The king size bed was so comfortable. The pillow was so nice and my head just melted in it. I loved swimming in the beautiful heated pool. The location was great. The ladies at the desk were all so nice and very helpful. They upgraded my room and I enjoyed it so much. I enjoyed the fruit in the morning. Everything was so clean in the room where I stayed. Yet they are pet friendly. The TV channels were a nice selection. The shower was great. The room was stocked with useful things. It was perfect and I would choose the again.

10

dana

19 Jan 2025

·

Stayed 2 nights

Easy access hotel with nice amenities. Room was clean and hotel was secure. Will stay here again.

10

Irma

10 Sept 2025

·

Stayed 1 night

Amenities were perfect for our overnight stay . Staff was friendly and courteous .

4

Jeffrey

29 Sept 2023

·

Stayed 4 nights

Found my room to have a bed that someone had laid on after being made. Housekeeping was not available until the following day and after another attempt, the bed was STILL not made properly. Toilet never flushed completely the entire stay and the room had a sickeningly sweet smell the entire stay. Laundry facilities were free but area dirty. Coffee machine in lobby was broken four out of six days-fortunately there was coffee available to make in the rooms.

6

Kristen

22 Sept 2023

·

Stayed 1 night

This hotel is very dated. Smells like chlorine, but pool isn’t open, it’s closed for repairs. One slow, older elevator in service Next time, for the price, I’ll choose a hotel that offers breakfast too

10

Shawnna

3 Dec 2025

·

Stayed 1 night

This was the first time we had stayed in a hotel with our Labrador, and we were looking for something pet-friendly that didn't charge a huge extra fee. This was the perfect hotel for our stay. The ladies at the front desk was so nice, and when we came through with our dog they both came out and greeted her. There is even a jar of dog treats on the front desk. Our room was nice, clean, and spacious. We only stayed one time as we passed through town, but we would have been happy staying longer. We will keep this one in our pocket, especially when traveling with our dog.

6

Dennis Allen

2 Dec 2024

·

Stayed 1 night

Property impressions: Elevator was noisy, sounded like the door was scraping a chalkboard. Hallway smells of chlorine from pool or hot tub. Inside room: Toilet water was running constantly. For the money is not terrible. I stayed a single night.

8

Suzanne

6 Jul 2023

·

Stayed 1 night

The one negative note I have is that the pool and hot tub were closed for repairs during our stay and this wasn't indicated during the booking process. I search for places to stay that have certain amenities, so if I pay the requested price, I expect the amenities to be available.

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Cleanliness

Cleanliness feedback is mixed: many cite very clean rooms and comfortable stays, while others report stained carpets, lingering odors, mold, and housekeeping misses like hair or trash left behind.

Related guest reviews

10

Wilfredo

21 Aug 2023

·

Stayed 2 nights

Hotel was very clean. Room was very spacious. Good location. Would stay again

2

Lakeda

13 Sept 2025

·

Stayed 2 nights

Well usually it's a good stay but this time when I went the bathroom was dirty it had hair all over the floor and in the tub and all over the toilet seat and it had hair on the pillow cases the lady named Kayla is the one who cleaned my room because I seen the little note but it usually it's good but this time it was terrible and the tub did not drain the water stayed up in it and you cannot press down on it to make the water go out

10

Christina

3 Dec 2025

·

Stayed 1 night

Excellent cleanliness, courtesy and comfort! Will choose this hotel any time I'm in the area.

10

Esmeralda

4 Aug 2025

·

Stayed 2 nights

Clean and comfortable.

2

Timothy

8 Jun 2025

·

Stayed 1 night

The whole place was filthy. I would guess the rugs in the rooms haven’t been washed since installed. Our socks were pick black just from walking from the bed to the bathroom. There were black things under the sheets. We left at 1AM.

4

Darla

22 Sept 2025

·

Stayed 1 night

Room was clean. Bed was so uncomfortable. Mattress bowed in the middle. Base boards had mold growing on it. Hallway carpet stained.

10

Ruth

26 Sept 2025

·

Stayed 1 night

Easy check in/out, friendly staff, with a clean and comfy room!

4

Dana

10 Jul 2023

·

Photos of property that are currently on travelocity have not been updated in a LONG time. Front entrance was off-putting. Signs clearly stating no smoking within 50 feet of entrance...not observed by staff or guests. Rooms have horrible odors. First one smelled of molded,wet carpet. They moved us to another nonsmoking room...that pot had obviously been smoked in...the smell lingered thewhole time despite use of my Febreeze..the bathroom vanity had burn marks from cigarettes,etc on it. Door frame to our bathroom was broken am and cracked...pieced together with screws. Mold behind the soap dispenser in shower...hair left behind from previous occupant. The front lobby chairs/lounge area seating were badly stained. The carpets in all areas...stained and dirty. The whole place felt dirty. The owner needs to come to the property and review all areas. Upon checkout..the hotel offered a discount....that ended up being only about 25$.

4

Brent

28 Sept 2025

·

Stayed 1 night

The photos do not represent the state the property is in. The staff are nice and working with the numbers and proper they have, but the site is chronically unclean, stained, damaged furniture, along with a pervasive chlorine smell in the hotel and room. I would expect this from a 50 dollar a night hotel, but not an IHG property.

10

Lisa

19 May 2025

·

Stayed 2 nights

Very clean and comfortable

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Rooms

Guests like the spacious suites with kitchenettes and effective AC, but recurring issues include dated decor, plumbing and appliance problems, uncomfortable or broken beds, and noise from neighboring rooms.

Related guest reviews

4

Nathan

24 Nov 2024

·

Stayed 1 night

The room smelled awful, the fridge kept making noises the entire night, and the toilet was clogged.

6

Jana

29 Apr 2024

·

Stayed 1 night

Very outdated and a lot of wear and tear in rooms. They do not look as nice as pictures.

6

Emma

12 Feb 2024

·

Stayed 2 nights

It was noisy… didn’t get to sleep until after 3am due to people stomping around upstairs and people slamming their cabinets next door

4

Darla

22 Sept 2025

·

Stayed 1 night

Room was clean. Bed was so uncomfortable. Mattress bowed in the middle. Base boards had mold growing on it. Hallway carpet stained.

6

Earl

18 Oct 2025

·

Stayed 1 night

No real breakfast. Only coffee, apples, and oranges. The room had several issues. The bathroom sink was clogged. One of the towel hangers was coming out of the wall. We had to push the ac down to 61 to get the temperature to a comfortable space. The thermostat looked like it was ripped off the wall. And the light, just when you come through the door, did not turn on.

8

Seth

26 Jun 2025

·

Stayed 1 night

Decent hotel. First room had a broken down bed and the toilet handle was about to fall off. Told front desk and was moved to a new room immediately.

6

Wendy

10 Jun 2025

·

Stayed 3 nights

I like the spacious rooms and kitchen area.

10

Tammy

23 Mar 2024

·

Stayed 1 night

Staff very friendly and helpful. Beds are comfy. The room is nice size, enjoy having the kitchenette area and the work desk area.

10

David

16 Feb 2024

·

Stayed 1 night

It's reasonable and has a full size fridge, a small stove and kitchen

10

Patricia

16 Jun 2025

·

Stayed 2 nights

Nice property close to AMP. Mini kitchen was nice. Bonus having a local bakery across the street.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with smooth check-in and occasional upgrades. However, some experienced operational lapses such as unavailable front-desk coverage, housekeeping gaps, room assignment errors, and slow maintenance responses.

Related guest reviews

4

William

10 Aug 2025

·

Stayed 2 nights

Nobody at desk to check in. No maid service. Breakfast not available. Had to go get our own towels. Asked for ice, delivered in trash bag. Would not recommend this hotel/motrl.

10

Dillan

19 Apr 2024

·

Stayed 7 nights

Very nice hotel, and everyone is super friendly!

10

robin

20 May 2024

·

Stayed 2 nights

Friendly and helpful staff. Property and room were clean and well maintained. Accommodations were as promised. Overall a very good experience.

2

Gary

13 Nov 2024

·

Stayed 1 night

Booked 2 rooms, have receipt and confirmation. Only 1 room in my name at hotel. Won't give me the other room despite seeing the receipt and confirmation of 2 rooms

10

Jon

26 Sept 2025

·

Stayed 3 nights

Staff took great care of us during our stay. Supplied us with extra essential that we forgot and extra towels. Great service all around

2

Kelli

30 Dec 2024

·

Stayed 3 nights

Old, dirty property. Toilet didn’t flush. Notified the front desk and nobody ever came to look at it during our 3 night stay. Hot and cold taps were reversed on the shower. Property overall seemed to show a lack of maintenance and care. Common areas were filthy but room was halfway cleaned. I would not stay at this property again.

10

Crystal

1 Sept 2024

·

Stayed 2 nights

We stay at this location every time we travel to the area. The staff here is always friendly and helpful. The rooms are clean and we love the amenities. Location is great as it is right off main hwy and next to some shopping and restaurants.

6

JOHN

26 Oct 2023

·

Stayed 8 nights

We have stayed here before because we really like the location. The problem this time was that it was noisy. The other thing is we were there for eight days, and the only time the room was cleaned was the day before we checked out. We dumped our trash twice before then.

10

Shawnna

3 Dec 2025

·

Stayed 1 night

This was the first time we had stayed in a hotel with our Labrador, and we were looking for something pet-friendly that didn't charge a huge extra fee. This was the perfect hotel for our stay. The ladies at the front desk was so nice, and when we came through with our dog they both came out and greeted her. There is even a jar of dog treats on the front desk. Our room was nice, clean, and spacious. We only stayed one time as we passed through town, but we would have been happy staying longer. We will keep this one in our pocket, especially when traveling with our dog.

6

BETH

3 Nov 2024

·

Stayed 2 nights

The front desk gave us keys to a room that was already in use. Thankfully the people were not physically in the room. Then struggled to find us a clean unoccupied room. We also needed hangers, the closet was empty. We were told to go to dollar tree to buy some. Also we had 4 people & only had access to 3 chairs. (We asked, but no remedy was found) not sure we would choose to stay at this location again.

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Location

Location is repeatedly praised for easy freeway access and proximity to Crystal Bridges, AMP, restaurants, shopping, and business venues.

Related guest reviews

8

Steven

5 Nov 2023

·

Stayed 1 night

Easy freeway access. Dining nearby. Clean.

10

Tracy

4 Dec 2023

·

Stayed 1 night

We had everything we needed in our suite The location was excellent and staff was super friendly.

8

Raymond

16 Apr 2024

·

Stayed 3 nights

Good location

10

Newton

9 Jun 2025

·

Stayed 1 night

Proximity to fun amenities.

10

Ronne

1 May 2023

·

Stayed 2 nights

It was very clean,and easy to check in.like the location.we will stay there again

10

Wesley

9 Jun 2025

·

Stayed 1 night

Convenient to Crystal Bridges and local restaurants. Clean hotel, well kept. Furniture in our rooms looked brand new.

10

Crystal

1 Sept 2024

·

Stayed 2 nights

We stay at this location every time we travel to the area. The staff here is always friendly and helpful. The rooms are clean and we love the amenities. Location is great as it is right off main hwy and next to some shopping and restaurants.

10

Kendrick

22 May 2023

·

Stayed 1 night

The location is perfect for business. The rooms were nice, but a bit more attention is needed in the area of cleaning. After getting into my room, I used cleaning wipes to clean what looks like candy smudges on the air conditioning panel, around lights watches and door handles.

10

Patricia

16 Jun 2025

·

Stayed 2 nights

Nice property close to AMP. Mini kitchen was nice. Bonus having a local bakery across the street.

10

Terrence

27 Jun 2025

·

Stayed 2 nights

Very nice, clean place within walking distance to restaurants and shopping

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Dining

No breakfast is provided, though coffee or fruit may be available in the lobby.

Related guest reviews

6

Nikki

6 Sept 2025

·

Stayed 2 nights

It was ok. No breakfast but ok the hotel is across from many places to eat. Biggest iffue was finding a dried maggot in our bed. I brought it to their attention and never heard anything from them.

4

William

10 Aug 2025

·

Stayed 2 nights

Nobody at desk to check in. No maid service. Breakfast not available. Had to go get our own towels. Asked for ice, delivered in trash bag. Would not recommend this hotel/motrl.

8

Blake

5 Mar 2023

·

Stayed 2 nights

Staff was great, room was clean and had everything needed. Lobby is dated and no breakfast. Would stay again.

6

Loretta

19 May 2024

·

Stayed 2 nights

It was very pricey and didn't include breakfast. I have never heard of charging you in advance for incifentals your not going to get. The hotel was clean and nice. But, I would never choose this hotel again because the price was too high for no breakfast and charging me $25 for something i haven't even bought is ridiculous.

10

Tabitha

26 Nov 2024

·

Stayed 2 nights

The king size bed was so comfortable. The pillow was so nice and my head just melted in it. I loved swimming in the beautiful heated pool. The location was great. The ladies at the desk were all so nice and very helpful. They upgraded my room and I enjoyed it so much. I enjoyed the fruit in the morning. Everything was so clean in the room where I stayed. Yet they are pet friendly. The TV channels were a nice selection. The shower was great. The room was stocked with useful things. It was perfect and I would choose the again.

6

Earl

18 Oct 2025

·

Stayed 1 night

No real breakfast. Only coffee, apples, and oranges. The room had several issues. The bathroom sink was clogged. One of the towel hangers was coming out of the wall. We had to push the ac down to 61 to get the temperature to a comfortable space. The thermostat looked like it was ripped off the wall. And the light, just when you come through the door, did not turn on.

6

Kristen

22 Sept 2023

·

Stayed 1 night

This hotel is very dated. Smells like chlorine, but pool isn’t open, it’s closed for repairs. One slow, older elevator in service Next time, for the price, I’ll choose a hotel that offers breakfast too

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $86	2 $82	3 $80	4 $81	5 $82	6 $98	7 $95
8 $83	9 $83	10 $100	11 $104	12 $90	13 $116	14 $117
15 $87	16 $83	17 $90	18 $95	19 $84	20 $92	21 $92
22 $83	23 $83	24 $92	25 $90	26 $87	27 $129	28 $115
29 $87	30 $83

Candlewood Suites Rogers-Bentonville by IHG

Prices for Candlewood Suites Rogers-Bentonville by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite, 2 Double Beds

Suite, 1 Bedroom, Accessible Bathtub (Communications)

Studio Suite, 1 King Bed

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

Studio Suite, 2 Double Beds, Accessible Bathtub (Mobility)

Studio Suite

Suite, 1 Bedroom (1 King Bed)

Studio Suite, 1 Queen Bed

Guest reviews of Candlewood Suites Rogers-Bentonville by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Rogers-Bentonville by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $116	31 $104