Hyatt Place Bentonville/Rogers

I booked at this hotel because they offered shuttle service to and from The Walmart Amp. Upon arrival I was informed that they had discontinued this service.

Not going to lie.. the beds are tiny… No microwave Maid service did not come to room until 430 pm as we were getting ready to go out for dinner. Asked for additional towels and she had to go get them from the dryer. They were damp. No ice Management stated it was because the hotel was full. No excuse, if you’re going to charge 260 a night… it better be worth 260. It was not.

It’s under construction!

The property was under renovation. Dust an d a horrible chemical smell. Couldn’t access the lobby. None of usual lobby conveniences were available . Hotel shout be open in these conditions or customers should have been informed, or even discounts offered. Bed was comfortable with plenty of pillow choices would be the only good thing I could say.

They were doing construction which I would’ve like to know before we booked. However the room was cleaned very well. I always clean before I allow my family to get in the bed and use tables, but my Clorox wipes were spotless! The rooms are spacious. We did hear construction early that morning but it wasn’t unbearable.