Is parking available at the property?

Parking is available on-site and is free. However, it is limited.

Does the hotel allow pets?

Pets are allowed at the property with a fee of USD 75.00 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including accessible parking and public areas.

Where is the hotel located in relation to local attractions?

The hotel is located in East Ridge, Chattanooga, within a 15-minute drive of Hamilton Place Mall and Chattanooga Zoo. It is approximately 10.4 miles from Tennessee Aquarium and 11.4 miles from Ruby Falls. Nearby attractions include Topgolf Chattanooga (0.8 miles) and Lake Winnepesaukah Amusement Park (3.4 miles).

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age specified for children to stay for free.

Candlewood Suites Chattanooga - East Ridge Hotel

Average nightly price at Candlewood Suites Chattanooga - East Ridge by IHG by month, last 12 months (USD)
Month	Average price
January	US$85
February	US$84
March	US$100
April	US$98
May	US$100
June	US$111
July	US$92
August	US$77
September	US$101
October	US$120
November	US$104
December	US$83

What guests think

At Candlewood Suites Chattanooga - East Ridge by IHG, travellers highlight clean, new-feeling, well-equipped suites with full kitchens, friendly staff, and convenient access to I-75 and nearby dining, making it a practical stop for road trips and short stays.

Pet-friendly policies and 24-hour lobby coffee add convenience for travelers. Noted drawbacks include no breakfast service, no pool, occasional housekeeping lapses, and sporadic check-in delays. Several reviews flag the setting beside a run-down motel, tricky access amid roadwork, and some noise from traffic or thin walls. Overall, expect a practical, value-minded stay with strong in-room amenities and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pet friendly with 24-hour lobby coffee. Guests also noted there is no pool and an ice machine was not available.

Related guest reviews

10

T'ea

18 Oct 2024

·

Stayed 1 night

Very pleasant stay. Kind staff, stocked mini store in the lobby is very convenient.

8

mark

1 Sept 2025

·

Stayed 1 night

No pool or breakfast

10

Melissa

1 Jul 2024

·

Stayed 1 night

Loved this hotel but be warned it’s right up against a really sketchy hotel. Staff was super friendly and helpful and the room was amazing, bed was so comfortable. Super quiet location. You can tell it’s a fairly new hotel . They even have little treat bags for your 4 legged family members.

8

Stanley

2 Apr 2025

·

Stayed 1 night

Staff were very helpful. Nice quiet Hotel. We appreciated the 24 hr coffee in the lobby. We were there only overnight and did not use the other amenities.

8

Laura

1 Aug 2024

·

Stayed 1 night

Clean, pleasant and new. Very easy on and off the highway, with lots of traffic noise, but very quiet inside. Very comfortable bed, with good quality linens, and a nice little kitchenette with quality dishes and glassware. There is a clean, new, fitness room with a water bottle filler, towels, tv, three machines, mirror, a floor mat, and weights. Also, very pet friendly and with a reasonable pet fee of $25. We were expecting breakfast and they don’t serve it, but that was probably my oversight when I did the search. There are also a number of restaurants quite close by.

10

Steven

13 May 2025

·

Stayed 1 night

It was clean, updated and they allow dogs

10

Douglas

7 Sept 2025

·

Stayed 1 night

Clean great staff my only negative is no ice

8

Jennifer

17 May 2025

·

Stayed 1 night

Property clean. Nice staff. Gave me late checkout which I was very appreciative of. Wish they had an ice machine on property but they didn’t .

4

Deanna

7 Jul 2024

·

Stayed 3 nights

Housekeepers never came to clean the room the whole time we were there. The room was very clean. No breakfast 😢 No pool

8

Michelle

15 Sept 2024

·

Stayed 1 night

This is a new property. Nicely done. Down an small road from a Cracker Barrel. It's right off the freeway, but the room was quiet, clean, lots of hot water. And we were allowed to bring our dog. However, for safety reasons would not recommend for single female travelers. Sits in a confined area right beside to a much older Super 8 and a closed restaurant. There is very little area to walk a pet. Not particularly safe. While the hotel is nice, the surrounding area has yet to catch up to it.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms very clean or spotless. However, recurring reports cite missed housekeeping details such as dirty dishes or appliances, leftover items, stained surfaces, and occasional mold.

Related guest reviews

10

Kimberly

21 Oct 2025

·

Stayed 3 nights

The floors in the kitchen was dirty.

8

Christopher

16 Oct 2025

·

Stayed 4 nights

Microwave was dirty, blood on bathroom wall and used tampon left in trash. Overall are experience was good. Hotel needs to pay attention to details when cleaning rooms.

6

Jon

12 Jun 2024

·

Stayed 1 night

Nice hotel, bathroom was dirty No t a good location , right next to a really bad motel

4

Kim

28 Feb 2025

·

Stayed 2 nights

Hallways and room were very dirty. Our room wasn’t cleaned at all except having the sheets changed. Soap was in shower, personal belongings left, a towel on the floor. Counters were clearly not cleaned. We left and went somewhere else.

10

Roxanne

3 Oct 2025

·

Stayed 1 night

Very Clean and comfortable

10

Christina

1 Jan 2026

·

Stayed 1 night

The room and bathroom were spotless.

10

emanuel

6 Jan 2026

·

Stayed 1 night

The room was very clean and well equipped.

10

Deanna

10 Jan 2025

·

Stayed 1 night

It was conveniently located off the expressway, with a few restaurants within walking distance. The room layout was great and the bed was really comfortable. Staff was helpful and always had good coffee available in the lobby. Our only complaint was a plate of food in the microwave left by the previous guests.

10

ALISON

25 Apr 2025

·

The property is located near a number of dining and shopping options. It is also close to freeway access. Our only complaint is that there was a ton of green mold growing on the walls of the closet in our room; evidently from a previous water leak. It was disgusting. Fortunately, we were overnighting only and didn't need to hang anything in there.

6

Keirsten

15 Oct 2025

·

Stayed 1 night

Arriving at the property, I was a little apprehensive because it sits on the same lot as a motel & there was construction going on in front of the building. The front desk staff were working on something at the time of check in so took a couple of minutes to acknowledge me. The lady then greeted me & checked me in. Upon entering the room, I checked everything out including the beds & there was a few strands of hair on the sheets. This is quite scary because you never know if they’d taken the time to actually change the sheets. Other than that, this was an okay place for my one night stay.

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AI-generated summary based on recent guest reviews

Rooms

Suites feel new, comfortable, and well equipped with full kitchenettes; beds are often praised. Some guests mention thin walls or traffic noise and occasional maintenance issues with TVs, refrigerators, AC, or mattress firmness.

Related guest reviews

10

Seth

19 May 2025

·

Stayed 1 night

Everything is perfect here not one complaint. Room very clean. Microwave , dishwasher, refrigerator, silverware, dishes, ac works great . Big tv. Stove . I was very surprised…. The building looks new the staff are very friendly. Def will stay here again when I come back to this area. I highly recommend. It’s nicer than the wingate I stayed at last time.

10

Gary

3 Jul 2024

·

Stayed 1 night

Great new place. Paint still smells freshly applied. Only thing that bothered me was mattress was too hard for my taste. About like sleeping on floor. Location is a bit hard to see from the road.

10

Herbert

14 Jan 2025

·

Stayed 1 night

Great location just off the the highway. Nice rooms that were roomy

10

Helaine

13 Jan 2025

·

Stayed 1 night

Stayed here while travelling I -75. The hotel was very clean and appeared to be recently updated. The bed and pillows were extremely comfortable,- nice linens. It is close to all the restaurants in the area, gas stations etc and felt like a more upscale place to stay while headed down to Florida

8

James

2 Nov 2024

·

Stayed 1 night

New construction. The only reason I did not give 5 stars was the new refridgerator did not work. Therefore the food I had in the fridge went to waste. Outside of that I would stay here again.

8

Risa L

20 Jan 2025

·

Stayed 1 night

Very nice hotel - our tv in our room was not working but we didn’t stay long enough to see how they would handle it. It was a nice clean hotel

10

Ron

23 Sept 2025

·

Stayed 1 night

The hotel was clean and the rooms were well appointed. Only issue was thin walls and resulting noise from rooms around and below.

8

Peter

6 Nov 2024

·

Stayed 8 nights

New and clean, staff were great, Christa the best. A little noisy but if you out HVAC on “fan on” it drowned out traffic noise

10

Michelle

5 Sept 2024

·

Stayed 1 night

Great room with lots of space and a small kitchen area. Close to a couple restaurants for easy walking.

10

Emma

22 May 2025

·

Stayed 1 night

Clean comfortable room- like a mini house, had everything you’d need!

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with specific praise for front-desk team members. A few guests experienced slow or unattended check-in and inconsistent follow-through on issues.

Related guest reviews

10

Jack

16 Jun 2024

·

Stayed 2 nights

The Staff is totally awesome and accommodating.

10

Douglas

12 Apr 2025

·

Stayed 1 night

Very clean room and a lovely staff on hand. Everyone we spoke to were really helpful and accommodating.

10

Riley

7 Jun 2025

·

Stayed 1 night

The staff made the difference

8

Diamond

27 Sept 2024

·

Stayed 1 night

New property, check in was slow but it was later in the evening when we checked in.

2

Lacy

21 Jul 2025

·

Stayed 1 night

We waited 25 minutes in the lobby at 1:00 in the morning as we attempted to check in while the lobby attendant was "unavailable"..... we found out he was off the property entirely. No one else was there to cover the check in station - it was unattended completely. We called the hotel multiple times only for the phone to ring right in front of us. He didn't apologize for the inconvenience, nor did he even greet us after he rushed through the door. Meanwhile my two small children were asleep in the chairs of the lobby. We left and didn't stay. Would NOT recommend - poorly managed and unprofessional.

6

Kimberly

21 Oct 2025

·

Stayed 1 night

Checking in was an extremely long process. Not sure if the front desk was overwhelmed by 3 check-ins at once but I’ve never had a check-in take 45 minutes.

10

kimberly

26 Dec 2025

·

Stayed 1 night

Property was stunning and the staff was amazing. From checkin to checkout, smiles all around! Stay here!

2

Jina

23 Mar 2025

·

Stayed 1 night

Booked a room through Orbitz. Arrived and the Candlewood and it was crammed in next to a run down Motel 6 with people walking all around. Then the man at the desk said they were sold out and offered NO assistance getting a refund. Couldn’t find a number to contact anyone at Orbitz. Finally found a chat. After a long time they said they would call the hotel and speak to the same person at the desk to get a refund! Then said it would be 7-10 days before we would receive it. Had been driving 13 hours. We desperately needed a hotel to rest. Found our own room through the Hilton website.

10

Linda

7 Sept 2025

·

Stayed 2 nights

Very nice! I think the fellow working the night shift that checked me in was named John Lee (I think!!?) He was VERY NICE and VERY HELPFUL!!! Very nice stay!!!

10

Chris

1 Aug 2025

·

Stayed 5 nights

As soon as we checked in, front desk, John Lee greeted us with professionalism and excellent communication. Each and every day we had plenty of towels and necessary items to make our stay comfortable.

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AI-generated summary based on recent guest reviews

Location

Convenient off I-75 with many dining options nearby and some places within walking distance. Several reviews mention a run-down neighboring motel, construction or rough access, and occasional safety or noise concerns.

Related guest reviews

8

Louis

26 Aug 2025

·

Stayed 3 nights

Hotel is new and amenities were good. Lot of construction around it and entrance was poor.

10

Brent

29 Mar 2025

·

Stayed 1 night

Very close to the interstate - we were just passing through en route from Florida back to Canada and the location was conveniently close to the highway along the route.

8

Roger

12 Oct 2025

·

Stayed 1 night

Convenient, clean, comfortable. With in walking distance of several restaurants.

10

Angela

24 Apr 2025

·

Stayed 1 night

Very easy off/on I75!

10

Herbert

14 Jan 2025

·

Stayed 1 night

Great location just off the the highway. Nice rooms that were roomy

8

tracey

6 Sept 2025

·

Stayed 1 night

Clean well appointed room. Comfortable bed. No breakfast included. Conveniently located to highway and restaurants.

10

Joann

2 Sept 2025

·

Stayed 2 nights

Room was very clean AC worked well no bad smell Bed and Pillows were comfortable Overall stay was very good The only thing was the hotel beside it seemed to be a little Shady with their type of guest and the road construction taking place everywhere

6

Robin

25 Apr 2025

·

Stayed 1 night

The hotel was clean and quiet. The bed was comfortable. The linens are so soft. The Super 8 is in the same parking lot. It looks like a crack house. Just a little too close for comfort.

6

Kim

17 Apr 2025

·

Stayed 1 night

property is nice, area surrounding it is very bad. It is hidden behind an old Super 8

8

Michelle

15 Sept 2024

·

Stayed 1 night

This is a new property. Nicely done. Down an small road from a Cracker Barrel. It's right off the freeway, but the room was quiet, clean, lots of hot water. And we were allowed to bring our dog. However, for safety reasons would not recommend for single female travelers. Sits in a confined area right beside to a much older Super 8 and a closed restaurant. There is very little area to walk a pet. Not particularly safe. While the hotel is nice, the surrounding area has yet to catch up to it.

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AI-generated summary based on recent guest reviews

Dining

There is no breakfast service, which disappointed several guests, though in-room kitchens and nearby restaurants offer alternatives. Lobby coffee is available.

Related guest reviews

8

Terrance

31 Oct 2024

·

Stayed 1 night

The stay was enjoyable. Room was very clean and the bed was pretty comfortable. Liked that it had a kitchen area. Would have liked it if the hotel offered some type of breakfast.

8

mark

1 Sept 2025

·

Stayed 1 night

No pool or breakfast

8

Stanley

2 Apr 2025

·

Stayed 1 night

Staff were very helpful. Nice quiet Hotel. We appreciated the 24 hr coffee in the lobby. We were there only overnight and did not use the other amenities.

8

Laura

1 Aug 2024

·

Stayed 1 night

Clean, pleasant and new. Very easy on and off the highway, with lots of traffic noise, but very quiet inside. Very comfortable bed, with good quality linens, and a nice little kitchenette with quality dishes and glassware. There is a clean, new, fitness room with a water bottle filler, towels, tv, three machines, mirror, a floor mat, and weights. Also, very pet friendly and with a reasonable pet fee of $25. We were expecting breakfast and they don’t serve it, but that was probably my oversight when I did the search. There are also a number of restaurants quite close by.

6

Michelle

27 Jan 2025

·

Stayed 1 night

Beds were amazing. For the price a small breakfast would have been appreciated

8

Romell

10 Aug 2025

·

Stayed 1 night

We enjoyed this hotel, except it didn't have breakfast but you have a kitchen in your room. Other than our stay was great

8

tracey

6 Sept 2025

·

Stayed 1 night

Clean well appointed room. Comfortable bed. No breakfast included. Conveniently located to highway and restaurants.

10

Joan

6 Aug 2025

·

Stayed 1 night

Very nice and new. The bed was very comfortable with nice big pillows. Price was excellent. Many many places to choose from for dining.

10

Deanna

10 Jan 2025

·

Stayed 1 night

It was conveniently located off the expressway, with a few restaurants within walking distance. The room layout was great and the bed was really comfortable. Staff was helpful and always had good coffee available in the lobby. Our only complaint was a plate of food in the microwave left by the previous guests.

6

Debbie

13 Apr 2025

·

Stayed 1 night

Way over priced for no breakfast included . Wasn’t stuck in the area . Would not stay there again

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $86	2 $158	3 $157
4 $62	5 $66	6 $70	7 $74	8 $70	9 $137	10 $160
11 $59	12 $69	13 $75	14 $73	15 $110	16 $167	17 $174
18 $72	19 $69	20 $74	21 $72	22 $126	23 $178	24 $208
25 $67	26 $70	27 $74	28 $75	29 $79	30 $92	31 $104

Candlewood Suites Chattanooga - East Ridge by IHG

Prices for Candlewood Suites Chattanooga - East Ridge by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 Queen Bed, Accessible (Communications)

Studio Suite, 2 Queen Beds

Studio Suite, 1 King Bed

Standard Suite

Studio Suite, 1 Queen Bed, Mobility Accessible

Studio Suite, 2 Queen Beds, Accessible (Communications)

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Suite, 1 Bedroom

Studio Suite, 1 Queen Bed

Suite, 1 Bedroom, Accessible (Communications)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

Premium Suite

Guest reviews of Candlewood Suites Chattanooga - East Ridge by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Chattanooga - East Ridge by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28 $131	29 $81	30 $70