Palace Inn Blue Jones Road & FM1960

This is an amazing hotel. Very safe, quiet, and the staff and maid service are excellent people. I recommend anyone staying in this area to choose this hotel. They also love pets!

So I came in and the first thing the at the desk was very nice. I requested a 1st floor due to having a senior dog who can’t get up the stairs and he was very accommodating and overall an easy check in. I unloaded my car completely and got my dog into the room when I noticed the sink wouldn’t drain and dried blood spatter in the bathroom. I called the front desk and he informed me he could get me another room. I repacked my car and dog, being overwhelmed and tired I was took freaked out but still went to go see the rom he wanted to put me in but decided I didn’t want to stay there. I called the next day to see if I could at least get a refund for my dog deposit and he said no because you didn’t want to stay in the room I offer. I’m sorry but after driving for 10hrs and seeing a room with blood on the floor and sink that wouldn’t drain I would think threat you can do is refund my dog deposit as my dog didn’t get to stay there I wasn’t asking for the full amount back.

Never stay in motels, but this was new and pet friendly. Also had stellar reviews. Service was fantastic and friendly. Room was spacious and clean. Fantastjc stay. Highly recommend!

The staff was very friendly and they are pet friendly which is very convenient for me so I don’t have to leave my pup at home

New, clean inside and out, brightly lit grounds & parking lot. Room clean, modern, high ceilings. Reception service efficient and helpful.

The room was very clean and the staff was really nice.

Very clean! Housekeepers are very conscientious. Beautiful decor. If I could say only one thing was very troublesome- the constant smell of wacky weed. It is very cloying at times just like a multitude of other hotels. People have no consideration for the air we breathe. This is no fault of this hotel.

I felt like the first person to ever stay at this room. I mean that in the best way. The room was spotless with very little wear. The service was excellent and it is well located for my purposes. A great value, 5 stars!

So I came in and the first thing the at the desk was very nice. I requested a 1st floor due to having a senior dog who can’t get up the stairs and he was very accommodating and overall an easy check in. I unloaded my car completely and got my dog into the room when I noticed the sink wouldn’t drain and dried blood spatter in the bathroom. I called the front desk and he informed me he could get me another room. I repacked my car and dog, being overwhelmed and tired I was took freaked out but still went to go see the rom he wanted to put me in but decided I didn’t want to stay there. I called the next day to see if I could at least get a refund for my dog deposit and he said no because you didn’t want to stay in the room I offer. I’m sorry but after driving for 10hrs and seeing a room with blood on the floor and sink that wouldn’t drain I would think threat you can do is refund my dog deposit as my dog didn’t get to stay there I wasn’t asking for the full amount back.

Bed was hard room smell like cigarettes and room next to us smell like they were smoking

Very clean, daily housekeeping is very nice, hotel staff was very kind and helpful! My husband and i loved it!

Staff was very friendly, the room was clean and comfortable, refrigerator was a bonus! Lots of walkable food and amenity options.

Stay was enjoyable everything looked new and very clean, full size fridge, nice size Tv. Enjoyable stay very clean. The only bad thing I would say is Breakfast consisted of a poptart, a muffin and a banana. Coffee was ok.

My fiancé and I traveled to Houston for a retirement party. I thought I selected someplace close to the venue (which was near Hobby Airport). However, this location actually proved to be very accommodating. It's a new property, as evident by the faint smell of fresh paint - LOL! However, the room was clean and functional. The only gripe is the "bedspread" was too thin...it was better described as a thick sheet. I recommend there be an extra blanket be kept in the room. Even in the humidity, you want a comfy sleep.

I was extremely satisfied with my stay here. New hotel so everything is spotless.

The water pressure of bathroom shower is a bit weak and hairdryer is only supplied upon request.

Staff was great and eager to help, room was clean and very spacious with a tv, half kitchen (big fridge, working sink, and even a stove), bathroom was great and shower was spotless and genuinely gave me such a great shower after driving 20 something hours from phoenix! Also area was safe we didn’t worry about our new car even once. Highly recommend!

Bed was hard room smell like cigarettes and room next to us smell like they were smoking

Breakfast could b better, bed was TO HARD Thicker comforter would have been nice. Overall, this place was very clean with nice hot shower very comfortable. Would do again.

Staff could hardly even speak English. Entrance was outside. Ew. Door was hard to get in. Latch to door wouldn't shut without slamming it. Bed was not comfortable. King size bed and only 3 small pillows. No comforter but a poor excuse of a blanket

Everything was good other than the room being hot because it took a minute for the air to circulate around the room. The people under kept calling the office about my kids being on the floor which was crazy because they were in the bed at the time but overall it was clean and everything.. The air just didn’t work until hours later

Stay was enjoyable everything looked new and very clean, full size fridge, nice size Tv. Enjoyable stay very clean. The only bad thing I would say is Breakfast consisted of a poptart, a muffin and a banana. Coffee was ok.

My fiancé and I traveled to Houston for a retirement party. I thought I selected someplace close to the venue (which was near Hobby Airport). However, this location actually proved to be very accommodating. It's a new property, as evident by the faint smell of fresh paint - LOL! However, the room was clean and functional. The only gripe is the "bedspread" was too thin...it was better described as a thick sheet. I recommend there be an extra blanket be kept in the room. Even in the humidity, you want a comfy sleep.

New, clean inside and out, brightly lit grounds & parking lot. Room clean, modern, high ceilings. Reception service efficient and helpful.

Great little hotel, newly renovated. Room was spacious, clean and modern.

The professionalism of the staff Naveen he was very nice,polite.

The room was very clean and the staff was really nice.

I felt like the first person to ever stay at this room. I mean that in the best way. The room was spotless with very little wear. The service was excellent and it is well located for my purposes. A great value, 5 stars!

So I came in and the first thing the at the desk was very nice. I requested a 1st floor due to having a senior dog who can’t get up the stairs and he was very accommodating and overall an easy check in. I unloaded my car completely and got my dog into the room when I noticed the sink wouldn’t drain and dried blood spatter in the bathroom. I called the front desk and he informed me he could get me another room. I repacked my car and dog, being overwhelmed and tired I was took freaked out but still went to go see the rom he wanted to put me in but decided I didn’t want to stay there. I called the next day to see if I could at least get a refund for my dog deposit and he said no because you didn’t want to stay in the room I offer. I’m sorry but after driving for 10hrs and seeing a room with blood on the floor and sink that wouldn’t drain I would think threat you can do is refund my dog deposit as my dog didn’t get to stay there I wasn’t asking for the full amount back.

I liked the property and the customer service. I didn't like the fact someone next to me had their music blasting at 1am and my last day around 8am one of the staff cleaners open my room door while I was changing . Check out wasn't until 11:30 am and she busted in the room and didn't even say sorry very unprofessional. Other than that it was a clean property .

Very clean, daily housekeeping is very nice, hotel staff was very kind and helpful! My husband and i loved it!

Staff could hardly even speak English. Entrance was outside. Ew. Door was hard to get in. Latch to door wouldn't shut without slamming it. Bed was not comfortable. King size bed and only 3 small pillows. No comforter but a poor excuse of a blanket

Staff was very friendly, the room was clean and comfortable, refrigerator was a bonus! Lots of walkable food and amenity options.

The staff is always nice

My stay at palace inn was great , Everything was clean, service was good and Naveen was helpful and respectful.

This is an amazing hotel. Very safe, quiet, and the staff and maid service are excellent people. I recommend anyone staying in this area to choose this hotel. They also love pets!

I felt like the first person to ever stay at this room. I mean that in the best way. The room was spotless with very little wear. The service was excellent and it is well located for my purposes. A great value, 5 stars!

It was new, quiet and clean.

Staff was great and eager to help, room was clean and very spacious with a tv, half kitchen (big fridge, working sink, and even a stove), bathroom was great and shower was spotless and genuinely gave me such a great shower after driving 20 something hours from phoenix! Also area was safe we didn’t worry about our new car even once. Highly recommend!

Staff was very friendly, the room was clean and comfortable, refrigerator was a bonus! Lots of walkable food and amenity options.

Location is good and cleanliness is also good

My fiancé and I traveled to Houston for a retirement party. I thought I selected someplace close to the venue (which was near Hobby Airport). However, this location actually proved to be very accommodating. It's a new property, as evident by the faint smell of fresh paint - LOL! However, the room was clean and functional. The only gripe is the "bedspread" was too thin...it was better described as a thick sheet. I recommend there be an extra blanket be kept in the room. Even in the humidity, you want a comfy sleep.

New, clean inside and out, brightly lit grounds & parking lot. Room clean, modern, high ceilings. Reception service efficient and helpful.

Quietness and facility was clean

Breakfast could b better, bed was TO HARD Thicker comforter would have been nice. Overall, this place was very clean with nice hot shower very comfortable. Would do again.

Stay was enjoyable everything looked new and very clean, full size fridge, nice size Tv. Enjoyable stay very clean. The only bad thing I would say is Breakfast consisted of a poptart, a muffin and a banana. Coffee was ok.