Sheraton Santo Domingo

Name: Sheraton Santo Domingo
Address: George Washington Avenue, 365, Gascue, Santo Domingo, Dominican Republic, Santo Domingo, Dominican Republic
Rating: 8.35

"Efficient check-in/check-out"

"Convenient parking"

"Great pool"

"Excellent in-house restaurant"

"Accommodating staff"

"Stunning views"

Amenities

Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking

Show all

Property description

Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet a...

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Guest reviews

8.3

Very good

Based on 1,000 verified reviews

Who stays here?

Business

47%

Couple

18%

Family

16%

Group

10%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

At Sheraton Santo Domingo, guests consistently praise the friendly, professional staff, convenient waterfront location, and pleasant pool areas, while recurring critiques cite dated rooms, noisy or over-chilled A/C, inconsistent hot water, and occasional housekeeping or check-in frustrations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Claude

20 Apr 2026

·

Stayed 1 night

Great room with ocean view, very clean, high qualty breakfast, beautiful pool!

10

April

14 Apr 2026

·

Stayed 3 nights

This was a great hotel in a great location. Walkable to public transportation, good restaurants and close to Zona Colonial. The hotel was clean, safe and the staff was excellent. The gym was great and we loved the rooftop pool and hot tub. My biggest complaint was that breakfast was $30 USD per person. Absolutely crazy. But we just bought food at the grocery store for our kids to eat in the mornings.

6

Jorge

14 Mar 2026

·

Stayed 4 nights

Hotel restaurant food not the greatest, and very pricey, Dinner twice at hotel for two sandwiches and some local food for expended US$180.00 That didn’t include any alcohol. Room are oaky may need bath upgrade, carpet stains in room. Didn’t replaced towels ever, they just fold the towel and put it back. I be believe for the room and food I give the Hotel a 5 1-10, last day there no water to shower and no one told us about it until I was about to take a show, no urgency to results such a issue. Won’t stay there again.

10

Rosemary

8 Mar 2026

·

Stayed 4 nights

We enjoyed our stay! Staff & reception wonderful

10

Adonis

10 Feb 2026

·

Stayed 6 nights

ALL CLEAN ,GREAT LOBBY & FOOD.

George Washington Avenue, 365, Gascue, Santo Domingo, Dominican Republic

Location

With a stay at Sheraton Santo Domingo Hotel, you'll be centrally located in Santo Domingo, a 1-minute drive from Malecon and 7 minutes from Blue Mall. This spa hotel is 6 mi (9.7 km) from Assembly Hall of Jehovah's Witnesses and 0.1 mi (0.1 km) from Casino Diamante.

Casino Diamante(0.1 Miles)

Malecon(0.1 Miles)

Grand Casino Jaragua(0.2 Miles)

El Obelisco Macho(0.4 Miles)

Hostos Park(0.5 Miles)

Guibia Beach(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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