Macdonald Bath Spa Hotel
$223
/ night
Avg. for September
Select dates to see prices and availability
$223
/ night
Avg. for September
Monthly average prices
Nightly prices at Macdonald Bath Spa Hotel average $156 in January, the cheapest month, and $231 in December, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $156 |
| February | $182 |
| March | $181 |
| April | $184 |
| May | $204 |
| June | $202 |
| July | $214 |
| August | $203 |
| September | $223 |
| October | $208 |
| November | $205 |
| December | $231 |
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Sep · $223
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Most expensive: December (~$231)
Cheapest: January (~$156)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This Victorian hotel also features co...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This Victorian hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy Regional cuisine at Vellore Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Rooms
Stay in one of 131 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as safes and desks.
Location
With a stay at Macdonald Bath Spa, you'll be centrally located in Bath, within a 5-minute drive of Roman Baths and Thermae Bath Spa. This luxury hotel is 13.5 mi (21.7 km) from Cabot Circus Shopping Centre and 14.3 mi (23.1 km) from University of Bristol.
What's nearby
Kennet & Avon Canal(0.1 miles)
Sydney Gardens(0.1 miles)
The Holburne Museum(0.2 miles)
Great Pulteney Street(0.2 miles)
Recreation Ground(0.5 miles)
Pulteney Bridge(0.5 miles)
Artisan Quarter(0.6 miles)
Milsom Quarter(0.6 miles)
Bath Central Library(0.7 miles)
Guildhall(0.7 miles)
Bath Sports and Leisure Centre(0.7 miles)
Cotswold Way(0.8 miles)
Parade Gardens(0.8 miles)
Theatre Royal Bath(0.8 miles)
Bath Abbey(0.8 miles)
The preferred airport for Macdonald Bath Spa is Bristol International Airport (BRS)(20.4 miles)
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Tour Desk
Location
Sydney Rd, Bathwick, Bath, England, United Kingdom
Kennet & Avon Canal (0.1 miles)
Sydney Gardens (0.1 miles)
The Holburne Museum (0.2 miles)
Great Pulteney Street (0.2 miles)
Recreation Ground (0.5 miles)
Pulteney Bridge (0.5 miles)
Guest reviews
8
Good
Based on 5,052 verified reviews
Who stays here?
Business
4%
Couple
67%
Family
15%
Group
10%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Macdonald Bath Spa Hotel impresses many with its grand historic building, peaceful gardens, and walkable location, and the spa’s indoor and outdoor pools are a highlight, while consistently friendly staff create a welcoming atmosphere despite occasional busy periods.
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What guests think
Macdonald Bath Spa Hotel impresses many with its grand historic building, peaceful gardens, and walkable location, and the spa’s indoor and outdoor pools are a highlight, while consistently friendly staff create a welcoming atmosphere despite occasional busy periods.
Service, especially at breakfast, is repeatedly described as understaffed and slow, with queues and delayed orders. Rooms are often spacious and comfortable but many note dated decor and recurring maintenance issues such as faulty air‑conditioning or heating, cracked fixtures, and worn pool tiles. Dining feedback is mixed: some enjoy dinners, but breakfasts draw frequent complaints, and extras or surcharges are common. Expect a characterful stay with a relaxing spa setting and convenient location, but variable service and ageing facilities.
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AI-generated summary based on recent guest reviews
Facilities
The spa and pools are a highlight for many, with indoor and outdoor options, but repeated reports cite dated areas, missing tiles, occasional closures or cold water, and crowding. The gym is small; on‑site parking is convenient; bar service can be slow.
Related guest reviews
10
Carlos
Oct 30, 2025
·
Stayed 2 nights
I recently enjoyed a fantastic weekend at the Macdonald Bath Spa. The hotel’s elegant atmosphere, combined with impeccable service, made for a delightful stay. My room was spacious, clean, and had a lovely garden view. The spa facilities were outstanding, offering a rejuvenating full-body massage and relaxing pools. Dining was equally impressive with delicious, locally-sourced dishes. Its prime location made exploring Bath convenient. Overall, it was a luxurious escape, and I look forward to returning!
I recently enjoyed a fantastic weekend at the Macdonald Bath Spa. The hotel’s elegant atmosphere, combined with impeccable service, made for a delightful stay. My room was spacious, clean, and had a lovely garden view. The spa facilities were outstanding, offering a rejuvenating full-body massage and relaxing pools. Dining was equally impressive with delicious, locally-sourced dishes. Its prime location made exploring Bath convenient. Overall, it was a luxurious escape, and I look forward to returning!
4
Jill
Nov 6, 2025
·
Stayed 1 night
Check in staff were confused about breakfast times, we were told hydrotherapy pool was out of use which was disappointing but then we found it open. Had problem with room safe which was not resolved. But most staff were charming and very helpful.
Check in staff were confused about breakfast times, we were told hydrotherapy pool was out of use which was disappointing but then we found it open. Had problem with room safe which was not resolved. But most staff were charming and very helpful.
10
Kate
May 3, 2025
·
Stayed 3 nights
Lovely quality hotel with great attentive staff. Easy walking distance into Bath. So great location. The pool and spa area is looking a little tired. Some of the mosaic tiles are missing around the outside pool and because of this my hair was pulled a bit when it got caught in one of the gaps. Would be good if this is looked into
Lovely quality hotel with great attentive staff. Easy walking distance into Bath. So great location. The pool and spa area is looking a little tired. Some of the mosaic tiles are missing around the outside pool and because of this my hair was pulled a bit when it got caught in one of the gaps. Would be good if this is looked into
8
Jackie
Aug 5, 2025
·
Stayed 3 nights
Fabulous hotel with great pool & spa facilities for unwinding after walking around the many amazing attractions in Bath.
Fabulous hotel with great pool & spa facilities for unwinding after walking around the many amazing attractions in Bath.
6
Denise
Apr 2, 2025
·
Stayed 1 night
The hotel grounds are lovely and the building itself looks impressive. The pool area (inside and outside) is pretty tired and needs updating as well as better maintaining. It is lovely for the kids though as they also have all sorts of swimming toys out, which the children can use. The rooms are spacious (we stayed in 519) but the carpet looks pretty tired, too. The beds are comfy, the bathroom is fine. Some parts in the room as well as the breakfast room were very dusty. I could also spot a few hairs in the bahtroom (and on my bathrobe), which I did not like. Breakfast was rather poor for the price. They charge extra for a bit of avocdo or a bit of salmon, which I find inappropriate considering the rooms are over £250 per night. There is also an extra charge for anything other than the standard breakfast tea/ filter coffee.
The hotel grounds are lovely and the building itself looks impressive. The pool area (inside and outside) is pretty tired and needs updating as well as better maintaining. It is lovely for the kids though as they also have all sorts of swimming toys out, which the children can use. The rooms are spacious (we stayed in 519) but the carpet looks pretty tired, too. The beds are comfy, the bathroom is fine. Some parts in the room as well as the breakfast room were very dusty. I could also spot a few hairs in the bahtroom (and on my bathrobe), which I did not like. Breakfast was rather poor for the price. They charge extra for a bit of avocdo or a bit of salmon, which I find inappropriate considering the rooms are over £250 per night. There is also an extra charge for anything other than the standard breakfast tea/ filter coffee.
10
Mark
Feb 13, 2025
·
Stayed 1 night
Great location and fantastic gym and spa.
Great location and fantastic gym and spa.
8
Hayley
Jun 28, 2025
·
Stayed 2 nights
Stayed here several times, great location, pool changing rooms grubby. They now allow dogs, so woke to barking one morning .
Stayed here several times, great location, pool changing rooms grubby. They now allow dogs, so woke to barking one morning .
8
Tom
Jul 24, 2024
·
Stayed 1 night
Comfortable clean rooms, although our room overlooked the flat roofs of adjacent buildings. Spa pool and saunas were very nice and not too busy. We had a good breakfast, but the chef was unable to cook any simple pancakes for our daughter.
Comfortable clean rooms, although our room overlooked the flat roofs of adjacent buildings. Spa pool and saunas were very nice and not too busy. We had a good breakfast, but the chef was unable to cook any simple pancakes for our daughter.
4
simon
Jun 19, 2025
·
Stayed 2 nights
Hotel very tired, could do with updating, B- fast service was so slow 25 minutes waiting for food, no plates or cups Swimming pool tiles missing and handrails
Hotel very tired, could do with updating, B- fast service was so slow 25 minutes waiting for food, no plates or cups Swimming pool tiles missing and handrails
8
lisa
Jul 14, 2025
·
Stayed 2 nights
Beautiful grounds and building. Spa was good but a bit dated; food was sub-par for the quality of the hotel.
Beautiful grounds and building. Spa was good but a bit dated; food was sub-par for the quality of the hotel.
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AI-generated summary based on recent guest reviews
Cleanliness
Housekeeping is inconsistent: while some note very clean rooms, many report dirty bathrooms or fixtures, dust and mould, and generally grubby spa/changing areas with missing tiles and occasional bad odours.
Related guest reviews
4
Joanna
Feb 4, 2025
·
Stayed 2 nights
We stayed over 2 nights. The hotel doesn’t look like 5 stars at all. The bathroom was dirty. Bath blocked with full of hair, Room very old, not nice smell. Waiting for our older one hour. I don’t recommend.
We stayed over 2 nights. The hotel doesn’t look like 5 stars at all. The bathroom was dirty. Bath blocked with full of hair, Room very old, not nice smell. Waiting for our older one hour. I don’t recommend.
4
Daniel
Jul 11, 2024
·
Stayed 2 nights
Details matter. I don’t know how this place is 5 star? Who reviews that? Because they need to take a look again. The whole place is so tired, including rooms, corridors, the pool and spa. My room had eroded paint work throughout, rust in the bathroom, musty smell, leaking AC on the wallpaper. Both the fridge and AC did not work and nobody came to fix after i complained. The noise throughout the first floor is horrendous, the doors all slam and can be heard all night and in the mornings - don’t expect a lie in or early night. The spa and pool have missing tiles everywhere, rust, water damage. The steam room actually smelled of drains. I think it’s quite embarrassing to be associated with that brand if customers are coming on the basis of 5 star which is all over the marketing. Feel sorry for the staff. The ultimate stickler is, given there is zero commitment to quality, they charge extortionate ‘5 star prices’ on breakfast, treatments, food and drink. For example a £10 tray charge for room service. I hope this is read before some poor person wants to treat their partner or celebrate something of significance because I’d be gutted if that happened to me. Luckily it was a one off stay; I was glad to come home even after two nights.
Details matter. I don’t know how this place is 5 star? Who reviews that? Because they need to take a look again. The whole place is so tired, including rooms, corridors, the pool and spa. My room had eroded paint work throughout, rust in the bathroom, musty smell, leaking AC on the wallpaper. Both the fridge and AC did not work and nobody came to fix after i complained. The noise throughout the first floor is horrendous, the doors all slam and can be heard all night and in the mornings - don’t expect a lie in or early night. The spa and pool have missing tiles everywhere, rust, water damage. The steam room actually smelled of drains. I think it’s quite embarrassing to be associated with that brand if customers are coming on the basis of 5 star which is all over the marketing. Feel sorry for the staff. The ultimate stickler is, given there is zero commitment to quality, they charge extortionate ‘5 star prices’ on breakfast, treatments, food and drink. For example a £10 tray charge for room service. I hope this is read before some poor person wants to treat their partner or celebrate something of significance because I’d be gutted if that happened to me. Luckily it was a one off stay; I was glad to come home even after two nights.
8
Georgia
Apr 4, 2024
·
Stayed 2 nights
Lovely property with fab facilities and polite staff. Great location with only a 15 min walk to attractions in Bath. Level of cleanliness was less than expected of a 5* hotel. Communal areas were clean but often shabby, needing some new paint but rooms weren’t as clean as we’d have liked. Was clear they had just had a quick clean but skirting boards, back of toilet and bathroom corners were very dusty and hand-wash holder had lots of old hand-wash congealed on to it. Breakfast was nice but it was clear staff were stressed and people/items were forgotten for long periods of time and items like glasses, coffee pots and bowls weren’t always clean.
Lovely property with fab facilities and polite staff. Great location with only a 15 min walk to attractions in Bath. Level of cleanliness was less than expected of a 5* hotel. Communal areas were clean but often shabby, needing some new paint but rooms weren’t as clean as we’d have liked. Was clear they had just had a quick clean but skirting boards, back of toilet and bathroom corners were very dusty and hand-wash holder had lots of old hand-wash congealed on to it. Breakfast was nice but it was clear staff were stressed and people/items were forgotten for long periods of time and items like glasses, coffee pots and bowls weren’t always clean.
4
Sam
Jun 29, 2025
·
Stayed 1 night
Very tired room, housekeeping not great, bathroom had mildew, bar and breakfast service was terrible
Very tired room, housekeeping not great, bathroom had mildew, bar and breakfast service was terrible
8
Penelope
Oct 4, 2025
·
Stayed 1 night
The room was clean - shame about cracked sink though The spa pool outside didn’t look very clean or changing rooms loos showers etc a bit grubby and unkempt
The room was clean - shame about cracked sink though The spa pool outside didn’t look very clean or changing rooms loos showers etc a bit grubby and unkempt
2
Jeffrey
Jun 20, 2025
·
Stayed 1 night
On the hottest day of the year I was placed in a room where the air conditioning was not working: fear not, they gave me a fan that looked as though it had not been dusted since the 80’s when the rickety thing was bought! But what detracted from the warm air circulated around the room by the noisy relic was the springy uncomfortable mattress…seemingly purchased in the same decade. The room was not clean: a previous occupier’s pills lay scattered on the floor…and they left the gift of a long strand of black hair in the shower. Generous. Was breakfast the redeeming feature? No! Over-cooked eggs, under cooked hash brown, and deep fried sausage. Nothing about this start to the day screamed “Happy Friday”, more like “get out whilst you can”. Which I did!
On the hottest day of the year I was placed in a room where the air conditioning was not working: fear not, they gave me a fan that looked as though it had not been dusted since the 80’s when the rickety thing was bought! But what detracted from the warm air circulated around the room by the noisy relic was the springy uncomfortable mattress…seemingly purchased in the same decade. The room was not clean: a previous occupier’s pills lay scattered on the floor…and they left the gift of a long strand of black hair in the shower. Generous. Was breakfast the redeeming feature? No! Over-cooked eggs, under cooked hash brown, and deep fried sausage. Nothing about this start to the day screamed “Happy Friday”, more like “get out whilst you can”. Which I did!
6
Kelly
Jul 25, 2025
·
Stayed 1 night
Hotel grounds – Absolutely beautiful, picturesque, and so calm and therapeutic. The gardens and surroundings really made us feel relaxed. Reception – Professional but quite robotic. There was no warmth or welcoming feeling; it just felt like a task being done. Sycamore Room – The views were stunning; we could see the lovely Bath landscape and hot air balloons from our suite, which was amazing. The Nespresso coffee station was delicious and well stocked, and we appreciated having a fan in the cupboard to use. However, the bathroom was extremely disappointing. The washpot had poop left under it from a previous guest, so we didn’t use it at all. The toilet seat behind had blood-like marks, so we had to raise it to use it, and the bath was dirty too. The whole bathroom furniture feels old, worn out, and unclean, which really doesn’t match how beautiful the actual room was. Also, for a room booked for three people, there should have been at least two bottles of still water provided. Spa – I wanted to book a massage treatment on the day we checked in, but they were fully booked. My advice is to book your spa treatments ahead of your stay to avoid disappointment. Breakfast – Lovely choices for hot food . We went at 7am, and no queue with full attention from the waiters. Checkout – Quick and easy, but again very robotic with no warmth or thank you. It was a nice touch that they left a handwritten birthday card and chocolate
Hotel grounds – Absolutely beautiful, picturesque, and so calm and therapeutic. The gardens and surroundings really made us feel relaxed. Reception – Professional but quite robotic. There was no warmth or welcoming feeling; it just felt like a task being done. Sycamore Room – The views were stunning; we could see the lovely Bath landscape and hot air balloons from our suite, which was amazing. The Nespresso coffee station was delicious and well stocked, and we appreciated having a fan in the cupboard to use. However, the bathroom was extremely disappointing. The washpot had poop left under it from a previous guest, so we didn’t use it at all. The toilet seat behind had blood-like marks, so we had to raise it to use it, and the bath was dirty too. The whole bathroom furniture feels old, worn out, and unclean, which really doesn’t match how beautiful the actual room was. Also, for a room booked for three people, there should have been at least two bottles of still water provided. Spa – I wanted to book a massage treatment on the day we checked in, but they were fully booked. My advice is to book your spa treatments ahead of your stay to avoid disappointment. Breakfast – Lovely choices for hot food . We went at 7am, and no queue with full attention from the waiters. Checkout – Quick and easy, but again very robotic with no warmth or thank you. It was a nice touch that they left a handwritten birthday card and chocolate
4
Charlotte
Jul 23, 2025
·
Stayed 1 night
Very disappointed. The spa was terrible. Dirty facilities, faulty steam rooms, cold pool and drinks all around outside hot tub. Room was dirty, bed uncomfortable and flies in room. Ordered room service- charged £10 extra to wait 40 mins for raw food. Had to return and wait another 40 mins. No refund. Nice from outside and location nice but this is definately not a 5 star. I stayed alone to relax for my son’s graduation and my trip was terrible compared to the usual 4 star hotels in the area. Definately not worth the spa. Outdoor thalassopy pool was warm but dirty unfortunately.
Very disappointed. The spa was terrible. Dirty facilities, faulty steam rooms, cold pool and drinks all around outside hot tub. Room was dirty, bed uncomfortable and flies in room. Ordered room service- charged £10 extra to wait 40 mins for raw food. Had to return and wait another 40 mins. No refund. Nice from outside and location nice but this is definately not a 5 star. I stayed alone to relax for my son’s graduation and my trip was terrible compared to the usual 4 star hotels in the area. Definately not worth the spa. Outdoor thalassopy pool was warm but dirty unfortunately.
4
Bhupinder
Aug 26, 2025
·
Stayed 2 nights
The hotel was run down definitely did not feel like a 5 star when we walked into the room. The room had a spiders on the wall, the air con wasnt working, the bathroom and windows were cracked, paint was peeling. We then had to move rooms due to the air con not working, we then ordered room service and it arrived at our door when we told reception that we would come and collect it. However the customer service was very good and they helped us with all the issues we experienced. The breakfast quantity for a £26 meal was unsatisfactory the portions were very small, we also had to wait 10 mins before we could sit down for breakfast and no one came over to apologise or say that we will be with you soon, i think your staff are overworked and should be recognised for their patience in helping unhappy customers.
The hotel was run down definitely did not feel like a 5 star when we walked into the room. The room had a spiders on the wall, the air con wasnt working, the bathroom and windows were cracked, paint was peeling. We then had to move rooms due to the air con not working, we then ordered room service and it arrived at our door when we told reception that we would come and collect it. However the customer service was very good and they helped us with all the issues we experienced. The breakfast quantity for a £26 meal was unsatisfactory the portions were very small, we also had to wait 10 mins before we could sit down for breakfast and no one came over to apologise or say that we will be with you soon, i think your staff are overworked and should be recognised for their patience in helping unhappy customers.
6
Anita
Feb 28, 2025
·
Stayed 2 nights
I’ve given 3* because of a few things. It’s extremely short staffed. The staff that are there though in the breakfast room and reception are very good trying to keep up. The rooms and the spa need a refurbishment. A little bit dirty, My mattress topper had a huge stain when I pulled the sheets back. The lounge areas, reception and outside space is beautiful and I love the grandeur. I’ve stayed here many times in the past, but it just feels like it lacks some sort of management. I understand it’s probably not affordable to refurbish the place but maybe room by room doing a paint job would help.
I’ve given 3* because of a few things. It’s extremely short staffed. The staff that are there though in the breakfast room and reception are very good trying to keep up. The rooms and the spa need a refurbishment. A little bit dirty, My mattress topper had a huge stain when I pulled the sheets back. The lounge areas, reception and outside space is beautiful and I love the grandeur. I’ve stayed here many times in the past, but it just feels like it lacks some sort of management. I understand it’s probably not affordable to refurbish the place but maybe room by room doing a paint job would help.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious and comfortable with pleasant views, but many feel dated or worn. Recurring issues include ineffective air‑conditioning/heating, noise from systems, small or faulty TVs/fridges, and occasionally weak Wi‑Fi.
Related guest reviews
10
Carlos
Oct 30, 2025
·
Stayed 2 nights
I recently enjoyed a fantastic weekend at the Macdonald Bath Spa. The hotel’s elegant atmosphere, combined with impeccable service, made for a delightful stay. My room was spacious, clean, and had a lovely garden view. The spa facilities were outstanding, offering a rejuvenating full-body massage and relaxing pools. Dining was equally impressive with delicious, locally-sourced dishes. Its prime location made exploring Bath convenient. Overall, it was a luxurious escape, and I look forward to returning!
I recently enjoyed a fantastic weekend at the Macdonald Bath Spa. The hotel’s elegant atmosphere, combined with impeccable service, made for a delightful stay. My room was spacious, clean, and had a lovely garden view. The spa facilities were outstanding, offering a rejuvenating full-body massage and relaxing pools. Dining was equally impressive with delicious, locally-sourced dishes. Its prime location made exploring Bath convenient. Overall, it was a luxurious escape, and I look forward to returning!
8
K
Dec 4, 2024
·
Stayed 1 night
Nice hotel about a 15min walk into Bath but uphill on way back. Good room, comfy bed, good breakfast choices. Slight negative TV was awful and lighting tripped overnight so nothing worked in the morning
Nice hotel about a 15min walk into Bath but uphill on way back. Good room, comfy bed, good breakfast choices. Slight negative TV was awful and lighting tripped overnight so nothing worked in the morning
6
Martin Richard
Mar 5, 2024
·
Stayed 1 night
We had a view of the car park, breakfast was mediocre. Window didn’t lock in room.
We had a view of the car park, breakfast was mediocre. Window didn’t lock in room.
4
Claire
Jul 5, 2025
·
Stayed 1 night
I booked a deluxe double room with a garden view and when I checked in they had no rooms available. I did book about 3 hours prior to arrival. We were upgraded to a suite. One of the pillow cases was heavily stained and whilst pulling the duvet back the bed sheet slipped down and revealed a mattress protector which was so old it was falling apart. We also discovered that the duvet was a mattress topper with corner straps and not a duvet!! Not really what you would expect from a 5 star hotel suite. The room and bathroom was tired and in need of some modernisation.
I booked a deluxe double room with a garden view and when I checked in they had no rooms available. I did book about 3 hours prior to arrival. We were upgraded to a suite. One of the pillow cases was heavily stained and whilst pulling the duvet back the bed sheet slipped down and revealed a mattress protector which was so old it was falling apart. We also discovered that the duvet was a mattress topper with corner straps and not a duvet!! Not really what you would expect from a 5 star hotel suite. The room and bathroom was tired and in need of some modernisation.
4
Caroline
Jul 30, 2025
·
Stayed 1 night
Chipped loo seat. Window lock didnt work. No mini fridge.
Chipped loo seat. Window lock didnt work. No mini fridge.
6
Garry
Jun 15, 2025
·
Stayed 2 nights
Lovely building and grounds. Rooms need a lot of updating especially the ripped curtains
Lovely building and grounds. Rooms need a lot of updating especially the ripped curtains
6
Olga
Jul 2, 2025
·
Stayed 2 nights
Nice location but the room smells so bad with old furniture. First we got the room in partial basement then the hotel was able to find the room at the first floor. That room had mold smell looks like they did not open this room long time. Pool is small and crowding. Massage /SPA not able to sign for two days. All was booked. Food was ok but better to eat outside. The hotel does not match 5 stars.
Nice location but the room smells so bad with old furniture. First we got the room in partial basement then the hotel was able to find the room at the first floor. That room had mold smell looks like they did not open this room long time. Pool is small and crowding. Massage /SPA not able to sign for two days. All was booked. Food was ok but better to eat outside. The hotel does not match 5 stars.
4
Rod
Aug 5, 2025
·
Stayed 2 nights
Room was so hot and AC did not work Had to move to an inferior room at back of hotel - at least AC worked
Room was so hot and AC did not work Had to move to an inferior room at back of hotel - at least AC worked
6
Allan
Jul 16, 2024
·
Stayed 1 night
Not a great experience. WiFi in the rooms is unusable. Had to go to the lounge just to get emails - let alone to have a Teams meeting. Internal telephone system doesn’t work. Promised a call form management - of course - it didn’t materialize.
Not a great experience. WiFi in the rooms is unusable. Had to go to the lounge just to get emails - let alone to have a Teams meeting. Internal telephone system doesn’t work. Promised a call form management - of course - it didn’t materialize.
6
Jonathan
Jul 13, 2025
·
Stayed 2 nights
Overall we had a nice stay and enjoyed relaxing in the pools. But the property is in need of substantial investment. Our bathroom sink was smashed. Decor is old and dated. We had dust on our coffee cups. Also things like only providing one small in-room bottle of water for 2 adults is pretty stingy! Got charged 10% service charge when buying a bottle of wine from the bar when the service was terrible! I feel like I’m being miserable but this is far from a 5 star hotel. But it didn’t spoil our couple of days in Bath.
Overall we had a nice stay and enjoyed relaxing in the pools. But the property is in need of substantial investment. Our bathroom sink was smashed. Decor is old and dated. We had dust on our coffee cups. Also things like only providing one small in-room bottle of water for 2 adults is pretty stingy! Got charged 10% service charge when buying a bottle of wine from the bar when the service was terrible! I feel like I’m being miserable but this is far from a 5 star hotel. But it didn’t spoil our couple of days in Bath.
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AI-generated summary based on recent guest reviews
Service
Many guests praise friendly, welcoming staff, but service is frequently stretched: long queues at check‑in, slow or chaotic breakfast, delayed bar/room service, and issues not always resolved promptly. Several reviews note understaffing across departments.
Related guest reviews
8
amanda
Aug 7, 2025
·
Stayed 2 nights
This is a lovely hotel with great facilities. The rooms are very spacious and comfortable. However the breakfast experience lets them down. They do not have enough staff to support the number of guests staying at the hotel. Food on the buffet options is not replenished during the sitting so runs out quickly. It takes a longtime to get coffee/ tea/ toast/ service at the table. The dining room is lovely but overshadowed by lack of staff. The staff that are there are trying their best but there are just not enough of them. Equally finding staff in the lounge area to order drinks/pay for drinks is challenging, which lets the experience of staying at this hotel down. This is why I have only given it 4 stars not 5.
This is a lovely hotel with great facilities. The rooms are very spacious and comfortable. However the breakfast experience lets them down. They do not have enough staff to support the number of guests staying at the hotel. Food on the buffet options is not replenished during the sitting so runs out quickly. It takes a longtime to get coffee/ tea/ toast/ service at the table. The dining room is lovely but overshadowed by lack of staff. The staff that are there are trying their best but there are just not enough of them. Equally finding staff in the lounge area to order drinks/pay for drinks is challenging, which lets the experience of staying at this hotel down. This is why I have only given it 4 stars not 5.
4
Jonathan
Jun 29, 2025
·
Stayed 2 nights
The property is situated in a really good location to visit bath the old part of the property is very beautiful and the courtyard with music works well, but when it comes to staffing the hotel has real problems, not enough staff not trained staff and management not really managing this is from all departments from reception to room service even the bar and restaurant hopefully the hotel can improve with its staffing as this is the only letdown
The property is situated in a really good location to visit bath the old part of the property is very beautiful and the courtyard with music works well, but when it comes to staffing the hotel has real problems, not enough staff not trained staff and management not really managing this is from all departments from reception to room service even the bar and restaurant hopefully the hotel can improve with its staffing as this is the only letdown
10
Beverley
Nov 28, 2025
·
Stayed 1 night
Wonderful hotel. Lovely staff
Wonderful hotel. Lovely staff
8
Ashish
Sep 2, 2025
·
Stayed 1 night
The reception service was great but the bar/terrace service was dreadful dirty tables with left over plates and glasses and we were not spoken to for over 20 mins and even when they did come they did not clean the table or take the order just said will come back in 5 so after waiting another 10 mins we left and took drinks in town
The reception service was great but the bar/terrace service was dreadful dirty tables with left over plates and glasses and we were not spoken to for over 20 mins and even when they did come they did not clean the table or take the order just said will come back in 5 so after waiting another 10 mins we left and took drinks in town
4
Nick
Feb 19, 2025
·
Stayed 1 night
The location of the hotel and hotel itself were good but a few experiences during our stay lowered the rating. Firstly received a WhatsApp message directly from the hotel on the day of arrival saying check in was from 3. Arrived a 3 for check in to be told the room wasn't ready and the room would be ready until 3:30, I was told the hotel was busy thus causing the delay. Don't send a message the day before then saying 3. When we came back to check in at 3:30 the queue was 20 minutes long to check in. Not a good start. Room was a good size, but a big crack in the sink. Also opened the window but would close again. Spa facilities were good. Breakfast was ridiculous waited in a long queue. Eventually seated and then waited 45 minutes to be served a very average breakfast. Toast never arrived. Continental breakfast was very poor with no bread to go with cheese and meats. It was the same at every table. On check staff did not even ask how our stay was.
The location of the hotel and hotel itself were good but a few experiences during our stay lowered the rating. Firstly received a WhatsApp message directly from the hotel on the day of arrival saying check in was from 3. Arrived a 3 for check in to be told the room wasn't ready and the room would be ready until 3:30, I was told the hotel was busy thus causing the delay. Don't send a message the day before then saying 3. When we came back to check in at 3:30 the queue was 20 minutes long to check in. Not a good start. Room was a good size, but a big crack in the sink. Also opened the window but would close again. Spa facilities were good. Breakfast was ridiculous waited in a long queue. Eventually seated and then waited 45 minutes to be served a very average breakfast. Toast never arrived. Continental breakfast was very poor with no bread to go with cheese and meats. It was the same at every table. On check staff did not even ask how our stay was.
2
David
Aug 19, 2024
·
Stayed 2 nights
Outdated and very expensive but the worst part was the service. 2 hours for room service, reception experience dreadfully slow and breakfast service and standard woeful for £26 pp. would not stay again or recommend.
Outdated and very expensive but the worst part was the service. 2 hours for room service, reception experience dreadfully slow and breakfast service and standard woeful for £26 pp. would not stay again or recommend.
6
Michael
Dec 13, 2023
·
Stayed 2 nights
For the price charged this hotel really needs to up it\'s level of service. We stayed for 2 nights, to visit the Christmas market and celebrate my wife\'s 60th birthday. We arrived 30 mins before check-in time, greeted politely and then just told to "come back at 3.30", no suggestions of where we could wait, so we waited in reception and saw three more people arrive, check-in and given their rooms immediately! When we were given our room, there was no explanation as to the facilities, or where they were. There is a spa here and that wasn\'t mentioned. Our room was not serviced after the first night, someone from housekeeping knocked on our door in the early evening asking if our room had been serviced and if not, would we like it serviced now, we declined. We dined in the restaurant Sunday evening. The food was good, although service was slow. We were asked if we wanted to see the dessert menu and we said yes, but then we were forgotten and I had to go and ask again. After ordering, one of the desserts was incorrect. When corrected it came back without the ice cream! The cheese was served straight from the fridge, so was chilled and lacked flavour. All minor points, but too many for a hotel that strives to a 5 star standard.
For the price charged this hotel really needs to up it\'s level of service. We stayed for 2 nights, to visit the Christmas market and celebrate my wife\'s 60th birthday. We arrived 30 mins before check-in time, greeted politely and then just told to "come back at 3.30", no suggestions of where we could wait, so we waited in reception and saw three more people arrive, check-in and given their rooms immediately! When we were given our room, there was no explanation as to the facilities, or where they were. There is a spa here and that wasn\'t mentioned. Our room was not serviced after the first night, someone from housekeeping knocked on our door in the early evening asking if our room had been serviced and if not, would we like it serviced now, we declined. We dined in the restaurant Sunday evening. The food was good, although service was slow. We were asked if we wanted to see the dessert menu and we said yes, but then we were forgotten and I had to go and ask again. After ordering, one of the desserts was incorrect. When corrected it came back without the ice cream! The cheese was served straight from the fridge, so was chilled and lacked flavour. All minor points, but too many for a hotel that strives to a 5 star standard.
8
Lisa
Aug 7, 2025
·
Stayed 2 nights
Lovely clean hotel. The pool was lovely. However, the breakfast was very slow and lots of things had run out half an hour before breakfast was due to finish.
Lovely clean hotel. The pool was lovely. However, the breakfast was very slow and lots of things had run out half an hour before breakfast was due to finish.
4
Ross
Aug 4, 2025
·
Stayed 1 night
The hotel is a grand building and in beautiful grounds however inside, a little tired perhaps fair to say. Room was a decent standard and Spa facilities are overall pretty good with inside and outdoor pools. However... the hotel is desperately understaffed, this is really noticed in the dining room. After sitting down for dinner it took nearly 30 mins to get a drink mainly given much attention being paid to a large birthday party in the restaurant. We opted to walk in to town to have dinner elsewhere. Breakfast was even more so shambolic, tables just left with partly eaten food all over the dining room, food came out at different times, lots of other guests complaining bread was of burger van quality at best.
The hotel is a grand building and in beautiful grounds however inside, a little tired perhaps fair to say. Room was a decent standard and Spa facilities are overall pretty good with inside and outdoor pools. However... the hotel is desperately understaffed, this is really noticed in the dining room. After sitting down for dinner it took nearly 30 mins to get a drink mainly given much attention being paid to a large birthday party in the restaurant. We opted to walk in to town to have dinner elsewhere. Breakfast was even more so shambolic, tables just left with partly eaten food all over the dining room, food came out at different times, lots of other guests complaining bread was of burger van quality at best.
8
Victor
Jun 21, 2024
·
Stayed 1 night
Mixed review on service... 1st day we arrived and ordered room service, they tried to hide a £10 service charge, they removed it after we complained so be careful. Apart from that, the services we got from the waiters and waitresses was fantastic... we came for a wedding so don't know if the service we got from those really lovely waiting gang was a one off, I hope not. Lovely gardens and great car park close to reception too.
Mixed review on service... 1st day we arrived and ordered room service, they tried to hide a £10 service charge, they removed it after we complained so be careful. Apart from that, the services we got from the waiters and waitresses was fantastic... we came for a wedding so don't know if the service we got from those really lovely waiting gang was a one off, I hope not. Lovely gardens and great car park close to reception too.
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AI-generated summary based on recent guest reviews
Location
Set in peaceful, grand grounds within a 10–20 minute walk of central Bath, though the return is uphill. On‑site parking is appreciated, and nearby parks/canal make pleasant routes into the city.
Related guest reviews
10
Antony
Aug 1, 2025
·
Stayed 3 nights
Well located and very quiet - would recommend for exploring bath
Well located and very quiet - would recommend for exploring bath
10
Nicola
Apr 14, 2025
·
Stayed 1 night
A beautiful hotel. The room was lovely, everything was very clean, the pool and spa area were great (we even used the outdoor pool as it was heated!) and the staff were all friendly and very helpful. It was about a 15 minute walk into the very centre of Bath through a nice park and less than 5 minutes in a taxi which we got in the evening. Would definitely recommend.
A beautiful hotel. The room was lovely, everything was very clean, the pool and spa area were great (we even used the outdoor pool as it was heated!) and the staff were all friendly and very helpful. It was about a 15 minute walk into the very centre of Bath through a nice park and less than 5 minutes in a taxi which we got in the evening. Would definitely recommend.
8
keith
May 21, 2024
·
Stayed 3 nights
The staff were friendly and the hotel is well kept. It is situated on a hill and offers a quiet place to relax after a busy day. It is close to the Kennet and Avon canal, Sydney Gardens and it’s a pleasant walk into city along Great Pulteney Street and over Pulteney Bridge. Unlike most city centre hotels it does have a car park.
The staff were friendly and the hotel is well kept. It is situated on a hill and offers a quiet place to relax after a busy day. It is close to the Kennet and Avon canal, Sydney Gardens and it’s a pleasant walk into city along Great Pulteney Street and over Pulteney Bridge. Unlike most city centre hotels it does have a car park.
10
Nuthiangpuii
Sep 1, 2025
·
Stayed 2 nights
Excellent location.. beautiful surroundings n just a walking distance to The Roman bath n the city . Room very clean. Spa/ pool and free car parking was a big bonuses that comes with the booking .
Excellent location.. beautiful surroundings n just a walking distance to The Roman bath n the city . Room very clean. Spa/ pool and free car parking was a big bonuses that comes with the booking .
8
Steve
Apr 20, 2024
·
Stayed 1 night
Great location for town
Great location for town
10
Mark
Feb 13, 2025
·
Stayed 1 night
Great location and fantastic gym and spa.
Great location and fantastic gym and spa.
10
Kelly
Jun 20, 2025
·
Stayed 2 nights
What a fantastic Hotel this is, set in a beautiful hill side location with only a 10 minute walk in to Baths city centre. The staff at the hotel are amazing, always kind, friendly and efficient. We always pay a little bit more to have a garden view and wake up with the sun shining on our balcony. The food is excellent too. The full English breakfast is highly recommended and served in a beautiful room with grand pillars and doors that open out on to a terrace. The same with the evening meals too. We would especially like to thank the manager again for such good service at breakfast and also Gaille in reception who’s always exceptional. We can’t wait to visit again…
What a fantastic Hotel this is, set in a beautiful hill side location with only a 10 minute walk in to Baths city centre. The staff at the hotel are amazing, always kind, friendly and efficient. We always pay a little bit more to have a garden view and wake up with the sun shining on our balcony. The food is excellent too. The full English breakfast is highly recommended and served in a beautiful room with grand pillars and doors that open out on to a terrace. The same with the evening meals too. We would especially like to thank the manager again for such good service at breakfast and also Gaille in reception who’s always exceptional. We can’t wait to visit again…
8
Alan
Dec 2, 2024
·
Stayed 4 nights
Very friendly and welcoming hotel. Well situated for a short and pretty walk through the park to the city centre. Our dog loved it. Hot pool and restaurant excellent.
Very friendly and welcoming hotel. Well situated for a short and pretty walk through the park to the city centre. Our dog loved it. Hot pool and restaurant excellent.
10
Cara Jayne
Aug 11, 2025
·
Stayed 1 night
Beautiful hotel, everything was top class and great walking distance to Bath.
Beautiful hotel, everything was top class and great walking distance to Bath.
8
Jodie
Aug 19, 2025
·
Stayed 3 nights
Lovely hotel close to the city centre but with easy parking at no extra cost. The walk into the city is very pretty but is uphill on the way back. Chose to not have breakfast at the hotel. Room was lovely and staff very friendly and helpful. We had an issue with our room but it was sorted with minimum fuss and inconvenience to us. We would stay again.
Lovely hotel close to the city centre but with easy parking at no extra cost. The walk into the city is very pretty but is uphill on the way back. Chose to not have breakfast at the hotel. Room was lovely and staff very friendly and helpful. We had an issue with our room but it was sorted with minimum fuss and inconvenience to us. We would stay again.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is a recurring weak point, with slow, disorganised service, items running out, and extra charges for some dishes or coffees. Dinner is mixed—some praise quality, others find it overpriced; room service can be slow with tray fees.
Related guest reviews
8
amanda
Aug 7, 2025
·
Stayed 2 nights
This is a lovely hotel with great facilities. The rooms are very spacious and comfortable. However the breakfast experience lets them down. They do not have enough staff to support the number of guests staying at the hotel. Food on the buffet options is not replenished during the sitting so runs out quickly. It takes a longtime to get coffee/ tea/ toast/ service at the table. The dining room is lovely but overshadowed by lack of staff. The staff that are there are trying their best but there are just not enough of them. Equally finding staff in the lounge area to order drinks/pay for drinks is challenging, which lets the experience of staying at this hotel down. This is why I have only given it 4 stars not 5.
This is a lovely hotel with great facilities. The rooms are very spacious and comfortable. However the breakfast experience lets them down. They do not have enough staff to support the number of guests staying at the hotel. Food on the buffet options is not replenished during the sitting so runs out quickly. It takes a longtime to get coffee/ tea/ toast/ service at the table. The dining room is lovely but overshadowed by lack of staff. The staff that are there are trying their best but there are just not enough of them. Equally finding staff in the lounge area to order drinks/pay for drinks is challenging, which lets the experience of staying at this hotel down. This is why I have only given it 4 stars not 5.
8
Tracy
Jun 18, 2025
·
Stayed 2 nights
We had a lovely time, our room was great. Breakfast really good. The spa was lovely although slightly tired in places.
We had a lovely time, our room was great. Breakfast really good. The spa was lovely although slightly tired in places.
6
S
Jul 15, 2023
·
Stayed 2 nights
Lovely clean and comfortable rooms. Nice grounds. Friendly staff. Let down by poor breakfast options, additional surcharge for half of the items on menu (including drinks) and extremely slow service (27 minutes to get a coffee!) both mornings. Embarrassingly small portions and poor quality breakfast. Not sure how it was “award winning”. Poor check in experience also - we weren’t told to register our vehicle to avoid a fine. Nor were we shown to our room but told to simply “walk through the restaurant” and ended up getting quite lost in the rain.
Lovely clean and comfortable rooms. Nice grounds. Friendly staff. Let down by poor breakfast options, additional surcharge for half of the items on menu (including drinks) and extremely slow service (27 minutes to get a coffee!) both mornings. Embarrassingly small portions and poor quality breakfast. Not sure how it was “award winning”. Poor check in experience also - we weren’t told to register our vehicle to avoid a fine. Nor were we shown to our room but told to simply “walk through the restaurant” and ended up getting quite lost in the rain.
8
Colin
May 14, 2025
·
Stayed 2 nights
A fantastic stay. Great location for the exciting city of Bath, all aspects of our stay were exceptional, except one. The evening meal was overpriced. It is routine to pay such prices at really top quality restaurants, but the food was good, but no more. The image of excellence was attempted by use of ridiculously small portions. We dined in the hotel one night only. The room was superb, location fantastic, and a professional service throughout. Breakfast very good too. Thank you.
A fantastic stay. Great location for the exciting city of Bath, all aspects of our stay were exceptional, except one. The evening meal was overpriced. It is routine to pay such prices at really top quality restaurants, but the food was good, but no more. The image of excellence was attempted by use of ridiculously small portions. We dined in the hotel one night only. The room was superb, location fantastic, and a professional service throughout. Breakfast very good too. Thank you.
10
Antony
Jun 7, 2025
·
Stayed 1 night
My only complaint would be that the evening dining menu was pretty limited. But the restaurant staff were attentive and excellent. A couple of simple items added to the menu wouldn't go amiss alongside the fine dining.
My only complaint would be that the evening dining menu was pretty limited. But the restaurant staff were attentive and excellent. A couple of simple items added to the menu wouldn't go amiss alongside the fine dining.
8
Alan
Oct 27, 2024
·
Stayed 2 nights
The pool was lovely, the bar staff good however the quality of fish and chips with mushy peas was pretty abysmal, managed tpo pull the whole jar of peas out in one go, by the time it had gone back to be basically microwaved to death and stirred I had eaten my way through most of the small fish and chips. House wine at 11.50 a glass was a tad overpriced however it tasted ok. Staff were attentive
The pool was lovely, the bar staff good however the quality of fish and chips with mushy peas was pretty abysmal, managed tpo pull the whole jar of peas out in one go, by the time it had gone back to be basically microwaved to death and stirred I had eaten my way through most of the small fish and chips. House wine at 11.50 a glass was a tad overpriced however it tasted ok. Staff were attentive
10
Andrew
Oct 15, 2025
·
Stayed 1 night
An excellent evening meal in the restaurant.
An excellent evening meal in the restaurant.
8
Lisa
Aug 7, 2025
·
Stayed 2 nights
Lovely clean hotel. The pool was lovely. However, the breakfast was very slow and lots of things had run out half an hour before breakfast was due to finish.
Lovely clean hotel. The pool was lovely. However, the breakfast was very slow and lots of things had run out half an hour before breakfast was due to finish.
4
Ross
Aug 4, 2025
·
Stayed 1 night
The hotel is a grand building and in beautiful grounds however inside, a little tired perhaps fair to say. Room was a decent standard and Spa facilities are overall pretty good with inside and outdoor pools. However... the hotel is desperately understaffed, this is really noticed in the dining room. After sitting down for dinner it took nearly 30 mins to get a drink mainly given much attention being paid to a large birthday party in the restaurant. We opted to walk in to town to have dinner elsewhere. Breakfast was even more so shambolic, tables just left with partly eaten food all over the dining room, food came out at different times, lots of other guests complaining bread was of burger van quality at best.
The hotel is a grand building and in beautiful grounds however inside, a little tired perhaps fair to say. Room was a decent standard and Spa facilities are overall pretty good with inside and outdoor pools. However... the hotel is desperately understaffed, this is really noticed in the dining room. After sitting down for dinner it took nearly 30 mins to get a drink mainly given much attention being paid to a large birthday party in the restaurant. We opted to walk in to town to have dinner elsewhere. Breakfast was even more so shambolic, tables just left with partly eaten food all over the dining room, food came out at different times, lots of other guests complaining bread was of burger van quality at best.
4
Mark
Jan 25, 2025
·
Stayed 1 night
As you enter the hotel you get a feeling of grandeur, in all the hotel is very well kept up thou may be a bit cold in places due to the lack of heating. The spa is looking a bit run down from are previous visit. We did not eat in the evening at the restaurant as walked in to bath ,but had breakfast which for £26 is probably the worst breakfast i have had for the money not much choice at the continental and the cooked consisted of one very small mushroom ,bacon, that you could snap small sausage undescribed ,a egg and what I can say is almost a thimball of baked beans i will not be returning to this hotel
As you enter the hotel you get a feeling of grandeur, in all the hotel is very well kept up thou may be a bit cold in places due to the lack of heating. The spa is looking a bit run down from are previous visit. We did not eat in the evening at the restaurant as walked in to bath ,but had breakfast which for £26 is probably the worst breakfast i have had for the money not much choice at the continental and the cooked consisted of one very small mushroom ,bacon, that you could snap small sausage undescribed ,a egg and what I can say is almost a thimball of baked beans i will not be returning to this hotel
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AI-generated summary based on recent guest reviews
4
Na
3 weeks ago
·
Stayed 1 night
My friend drove us to the hotel and helped us check in. He parked for about 20 minutes, and when we asked the front desk how long we could park for free, she didn't know. My friend have to paying about £2.20 for help us check in . The room is very hot.
My friend drove us to the hotel and helped us check in. He parked for about 20 minutes, and when we asked the front desk how long we could park for free, she didn't know. My friend have to paying about £2.20 for help us check in . The room is very hot.
4
Adam
4 weeks ago
·
Stayed 1 night
Wasn’t the best no body wash, mold in the shower no one greeting you long line to speak to the desk. Rude staff at breakfast and long wait, property was not very well maintained
Wasn’t the best no body wash, mold in the shower no one greeting you long line to speak to the desk. Rude staff at breakfast and long wait, property was not very well maintained
6
gary
4 weeks ago
·
Stayed 2 nights
Beautiful location. One of most expensive hotels and lovely se ting and hotel plus gardens. Let down somewhat by outsourcing some services and understaffing. Some tired fixtures and fittings. Parking in particular is badly served. Why charge for parking? And why for guest to then register with outside agency to pay? Crazy.
Beautiful location. One of most expensive hotels and lovely se ting and hotel plus gardens. Let down somewhat by outsourcing some services and understaffing. Some tired fixtures and fittings. Parking in particular is badly served. Why charge for parking? And why for guest to then register with outside agency to pay? Crazy.
8
Christian
Aug 4, 2026
·
Stayed 2 nights
Lovely staff, great rooms, pool was lovely but busy. The biggest single let down was breakfast. It was OK nothing special but charging £4 for a speciality coffee and then £6 to upgrade your breakfast for a come of extra bits was just cheap and penny pinching. I typically spend 100+ nights a year in hotels from 3* to 5* and the breakfast thing stuck out out bad.
Lovely staff, great rooms, pool was lovely but busy. The biggest single let down was breakfast. It was OK nothing special but charging £4 for a speciality coffee and then £6 to upgrade your breakfast for a come of extra bits was just cheap and penny pinching. I typically spend 100+ nights a year in hotels from 3* to 5* and the breakfast thing stuck out out bad.
8
Sophie
Aug 4, 2026
·
Stayed 2 nights
The room was a little dated, but very comfortable and lots of space, aircon was lovely in the warm weather and mini fridge was handy. Spa was nice, although pool was very busy not great for lane swimming. Variety of saunas and steam rooms was good and the outdoor area was really nice although busy. Only had a quick lunch, service was fairly slow having to find staff a few times before we were given menus or had orde taken. Sandwiches were very good, although expensive for what they were, we chose to go I to bath for meals during the rest of our stay. Overall a really nice hotel, the people on the desk were very helpful and friendly, helped us out a few times when in need.
The room was a little dated, but very comfortable and lots of space, aircon was lovely in the warm weather and mini fridge was handy. Spa was nice, although pool was very busy not great for lane swimming. Variety of saunas and steam rooms was good and the outdoor area was really nice although busy. Only had a quick lunch, service was fairly slow having to find staff a few times before we were given menus or had orde taken. Sandwiches were very good, although expensive for what they were, we chose to go I to bath for meals during the rest of our stay. Overall a really nice hotel, the people on the desk were very helpful and friendly, helped us out a few times when in need.
FAQs about Macdonald Bath Spa Hotel
Is parking available at the property?
Self-parking is available on-site for a fee of GBP 15 per night. Valet parking is also offered. Reservations are not required for parking.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately GBP 26 per person.
Does the property allow pets?
Pets are allowed in specific rooms only, with a fee of GBP 20 per accommodation, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:30 PM, and check-out is by 11:00 AM. Late check-out is available for a fee, subject to availability.
What accessibility features does the property offer for guests with disabilities?
The property features limited wheelchair accessibility, including step-free entrances and accessible facilities. Guests are encouraged to contact the property in advance for specific needs.
What is the property's location in relation to key landmarks?
The hotel is centrally located in Bath, within a 5-minute drive of Thermae Bath Spa and Kennet & Avon Canal. It is approximately 13.5 miles from Cabot Circus Shopping Centre and 14.3 miles from the University of Bristol.
Does the property have a swimming pool?
Yes, the property features both indoor and outdoor swimming pools. Children under 16 years old are allowed in the pool during specific hours and must be accompanied by an adult.
What are the policies for guests staying with children?
Children are welcome at the property. There is no charge for children under 16 years old when accompanied by an adult.
What are the policies regarding extra beds and cribs?
The property offers cribs and rollaway beds, but guests must contact the property in advance to reserve them. Additional charges may apply.
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Instant AI responses are based on hotel information
Considering this hotel for your Bath trip?
What do room rates typically look like at Macdonald Bath Spa Hotel in Bath?
Over the next 60–90 days, room rates at Macdonald Bath Spa Hotel in Bath typically land around $165 a night for two guests, ranging from $161 to $385 on peak dates.
When is it least crowded at Macdonald Bath Spa Hotel in Bath?
February is the quietest month to visit Macdonald Bath Spa Hotel in Bath, while August is the busiest month for demand. If you prefer fewer crowds and easier booking, aim for February.
Which month is the cheapest time to stay at Macdonald Bath Spa Hotel in Bath?
January is the cheapest month to stay at Macdonald Bath Spa Hotel in Bath, averaging $186 a night; December is the priciest at $277. The quietest month (February) differs from the cheapest month, so lower rates and the lightest crowds don’t fall in the same month here.
What’s nearby and who is Macdonald Bath Spa Hotel in Bath best suited for?
Set in Bath and North East Somerset, Macdonald Bath Spa Hotel in Bath is a short walk from Pulteney Bridge, The Holburne Museum and Parade Gardens. The hotel suits couples and families and focuses on spa/relaxation and business-friendly comforts.
How do Macdonald Bath Spa Hotel’s prices compare with other hotels in Bath?
Macdonald Bath Spa Hotel is cheaper than 9 of 18 comparable hotels nearby; its typical median sits at $217 a night versus about $217 for peers.
How does the nightly price at Macdonald Bath Spa Hotel in Bath compare to recent weeks?
The current price at Macdonald Bath Spa Hotel in Bath is $201 per night for 2 guests, which is low for this hotel: about 10% below its $228 average over the last 60 days. Most nights over that period fell between $169 and $415.
Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 277.1809333190918USD
- 2026-09-05: 293.58834883117675USD
- 2026-09-06: 187.51931508789062USD
- 2026-09-07: 176.3304020904541USD
- 2026-09-08: 193.35518350524902USD
- 2026-09-09: 220.21760914916993USD
- 2026-09-10: 206.54982239379882USD
- 2026-09-11: 363.0861129821777USD
- 2026-09-12: 394.88688103637696USD
- 2026-09-13: 159.64412014770508USD
- 2026-09-14: 261.82431756591797USD
- 2026-09-15: 258.6203662780762USD
- 2026-09-16: 273.0263622375488USD
- 2026-09-17: 311.8280670715332USD
- 2026-09-18: 367.52075556030275USD
- 2026-09-19: 475.6706368774414USD
- 2026-09-20: 220.27024217529296USD
- 2026-09-21: 229.80837435913085USD
- 2026-09-22: 374.68437623901366USD
- 2026-09-23: 284.74008144226076USD
- 2026-09-24: 176.09165726623536USD
- 2026-09-25: 314.3996422973633USD
- 2026-09-26: 377.86472241210936USD
- 2026-09-27: 165.36915794372558USD
- 2026-09-28: 174.8522646911621USD
- 2026-09-29: 178.55041705627443USD
- 2026-09-30: 168.31210613098145USD
- 2026-10-01: 182.29852649230958USD
- 2026-10-02: 337.13083615112305USD
- 2026-10-03: 389.80440919799804USD
- 2026-10-04: 165.91675407409667USD
- 2026-10-05: 308.19536041870117USD
- 2026-10-06: 189.16428323059083USD
- 2026-10-07: 172.89027560424805USD
- 2026-10-08: 571.0035079772949USD
- 2026-10-09: 210.89419135742187USD
- 2026-10-10: 372.9729345336914USD
- 2026-10-11: 188.90521177978516USD
- 2026-10-12: 186.4864672668457USD
- 2026-10-13: 186.4864672668457USD
- 2026-10-14: 172.89027560424805USD
- 2026-10-15: 282.8580874664307USD
- 2026-10-16: 284.97361612854USD
- 2026-10-17: 382.4830312133789USD
- 2026-10-18: 174.91223444213867USD
- 2026-10-19: 174.8522646911621USD
- 2026-10-20: 188.90521177978516USD
- 2026-10-21: 183.94275032958984USD
- 2026-10-22: 175.05216386108398USD
- 2026-10-23: 231.68152527770997USD
- 2026-10-24: 394.50434349365236USD
- 2026-10-25: 175.22861741027833USD
- 2026-10-26: 185.66684522705077USD
- 2026-10-27: 175.1721033630371USD
- 2026-10-28: 175.23207311401367USD
- 2026-10-29: 186.4864672668457USD
- 2026-10-30: 241.8918538635254USD
- 2026-10-31: 299.55971627807617USD
- 2026-11-01: 182.43241286010743USD
- 2026-11-02: 185.66684522705077USD
- 2026-11-03: 187.81280180358885USD
- 2026-11-04: 233.78374505004882USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children under 16 years old are allowed in the pool from 8 AM to 11 AM, and 3 PM to 6 PM, and must be accompanied by an adult. Times may vary during school holidays.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 26 per person
- Uncovered self parking fee: GBP 15 per night
- Pet fee: GBP 20 per accommodation, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Tour Desk
Services
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Activities
Swimming pool
Garden
Golf Course (nearby)
Pool Indoor
Pool Outdoor
Pool (Indoor)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Picnic Area/Tables
Breakfast in the Room
Fence Around Pool
Wheelchair Accessible (Limited)
Parking
Parking
Valet Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi