Is parking available at the hotel?

Self parking is available on-site for a fee of GBP 5.00 per night. Limited parking spaces are provided, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee of approximately GBP 17.50 for adults and GBP 7.50 for children.

Does the hotel allow pets?

Pets are not allowed at the hotel. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee of GBP 15, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. Guests can contact the property for more details.

Where is the hotel located in relation to key landmarks?

The hotel is situated in Cardiff's Whitchurch area, approximately 15 minutes' drive from Cardiff Castle and Principality Stadium. It is 5.8 miles from Cardiff Bay and 13.8 miles from Barry Island Beach.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool, which is available for use during limited hours. Children may access the pool during specific times, which are subject to change.

What are the hotel's policies regarding children?

Children are allowed at the hotel, and they can stay for free up to a certain age, although the specific age limit is not provided.

Does the hotel provide extra beds or cribs?

The hotel offers cribs and rollaway beds, subject to availability and may incur additional charges. Guests are encouraged to request these in advance.

Village Hotel Cardiff - Comfortable Stay in the Heart of Wales

Average nightly price at Village Hotel Cardiff by month, last 12 months (USD)
Month	Average price
January	$93
February	$125
March	$124
April	$108
May	$127
June	$171
July	$156
August	$131
September	$136
October	$132
November	$142
December	$115

What guests think

Village Hotel Cardiff draws praise for friendly, helpful staff and lively leisure facilities, with many guests enjoying the pool, gym and bar, while comfortable beds and convenient access to the M4 make it practical for short stays.

However, reviews frequently note noise from events, corridors or the gym, inconsistent cleanliness and maintenance, and warm rooms due to no air conditioning. Breakfast and dining are mixed, with some enjoying the bar menu while others report limited choice, delays, or cold items. Extra costs and clarity around parking, pool access, and app-based room service also cause frustration. Overall, expect a busy, amenities-led stay with standout staff but variable quiet and quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Well-equipped leisure facilities, including a large gym, pool and spa, are a standout; several guests also like the bar and on-site Starbucks. Parking is convenient but sometimes charged, the pool can be busy, and some access incurs fees.

Related guest reviews

10

Gillian

Oct 30, 2025

·

Stayed 2 nights

Clean room, great pool and very helpful and friendly staff. Gave us good information about where to go and best places to stay. Would stay again.

10

Hadleys plastering

Aug 2, 2024

·

Stayed 3 nights

Close to m4 great food gym pools used in-house physio fantastic place

10

Mark

Nov 5, 2025

·

Stayed 8 nights

Nice modern hotel. Good gym and bar. The rooms are also nice with comfy bed.

10

Osarumwense

Oct 31, 2025

·

Stayed 1 night

The receptionist was welcoming, friendly and professional. The rooms and bathrooms were clean. Access to the pool and parking available in the hotel.

10

Phil

Oct 14, 2024

·

Nice modern room, big comfortable bed, decent sized shower and full free use of the gym and swimming pool. Will definitely stay again

10

Caroline

Nov 19, 2025

·

Stayed 2 nights

we had a really good time, beds were really comfy room service excellent swimming pool was amazing

10

Jonathan

Jul 30, 2025

·

Stayed 6 nights

I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-)

8

Gareth

Aug 16, 2025

·

Stayed 2 nights

I was charged £5 each for my son and I to use the pool facilities. Thought this was disappointing as I've stayed a few times and was under the assumption this would be included within the price.

10

Kenneth

Jul 15, 2024

·

Stayed 1 night

Free car parking on weekends, bus into Cardiff every 15 mins from outside hotel great service from the staff we didn't use leasure facilities but looked very good ,download village app and get a free drink, i would recommend this hotel

10

Robin

Sep 14, 2025

·

Stayed 1 night

Stayed before, but this time was because I needed to be in Cardiff early for surgery, so I couldn't enjoy the great breakfast. Pool and spar as good as i remember.

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Cleanliness

Feedback is mixed: many find rooms clean, but recurring reports mention dust, mould, stained carpets, and housekeeping lapses. Standards feel inconsistent across rooms and stays.

Related guest reviews

10

Melanie

Nov 4, 2025

·

Stayed 1 night

The room was really clean, the bed was comfortable. I was warm enough now it is getting colder as winter approaches. The food was good. Staff are really friendly!

4

John

Jan 23, 2023

·

Stayed 1 night

Turned up to the room, rubbish in the bin, bed looks like someone has been lying in it, the spoons in the cup was dirty, the tissue box in the toilet was empty, in the evening went for a shower, watch was cold. Not a happy person

6

Carla

Oct 24, 2024

·

Stayed 1 night

The hotel is ok. Not luxurious by any means. The pool is nice but the family changing is way too small and quite dirty. The room was ok, carpet was filthy and loads of visible dust on the skirtings. They have everything by QR code which didn’t work from me so had to order room service from the bar! It’s fine, but don’t have too high expectations!

10

Osarumwense

Oct 31, 2025

·

Stayed 1 night

The receptionist was welcoming, friendly and professional. The rooms and bathrooms were clean. Access to the pool and parking available in the hotel.

8

Nadeem

Sep 2, 2025

·

Stayed 1 night

Found hairs in bathroom cleaning could be improved

6

Robrrt

Aug 26, 2024

·

Stayed 2 nights

Staff was friendly and professional, facilities were excellent, the bed was clean, unfortunately the rest of the room wasn't, you also was able to here the constant road noise of the M4

6

Bethany

Jun 19, 2024

·

Stayed 1 night

The hotel staff were lovely and couldn’t be nicer. However the room was dated and the paint was peeling off the walls and I was packing my stuff I ended up finding another persons pants just under the bed!!

6

Louise

Aug 16, 2024

·

Stayed 2 nights

We booked to stay for the Billy Joel concert. Village Hotel was the only hotel available nearby and it cost over £600 for two nights with breakfast and gym/pool access. The pictures on Hotel.com showed a modern updated room and a beautiful looking gym/pool/spa so even though it was very expensive it felt like it would be luxurious. On arrival at the hotel it wasn’t quite as impressive, parking was good but unclear about cost from signs. Reception was clean and modern and the receptionist was lovely and friendly (almost all of the staff were during our stay). We went to the room and that’s where the shine went from our expectations. The carpet had burn marks, all the paint was scratched off on the cupboard, the edging in the bathroom was peeled off and the shower had a lot of mould in it, the remote control didn’t work and tea and coffee were bog standard sachets you get in a Travelodge. Not £300 a night level at all. Breakfast was poor it was too crowded in a tiny cupboard type area. We went to the pool for a spa and sauna after breakfast and they were nice but it was packed full of families who live locally so not the peaceful spa effect we’d thought from the pictures and there was barely any room in the steam room or sauna. Overall I felt it was a budget hotel on a posh hotel price. If it wasn’t for the lovely staff that we met here I’d have rated it lower.

6

Melissa

Jun 25, 2024

·

Stayed 2 nights

Bar/starbucks and amenities were good and clean, room was filthy - bathroom shower had mold and leaked water. Killed two spiders.

6

RICHARD

Jul 15, 2025

·

Stayed 2 nights

Friendly staff, good food and convenient parking. The Pool and facilities are lovely. Unfortunately the cleanliness of the room wasn't up to scratch. A layer of dust over everything, and even what appeared to be a blood stain on the wall... Was a little off putting

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Rooms

Beds are comfortable and some rooms are spacious, but several note dated decor, limited soundproofing and noise from events or corridors. Lack of air conditioning leads to warm rooms, and occasional maintenance niggles affect comfort.

Related guest reviews

8

Dylan

Jul 16, 2025

·

Stayed 1 night

Nice rooms but no air con

6

Sarah-Jayne

Nov 15, 2025

·

Stayed 1 night

Bathroom needs a refresh as the plug was missing, marks on surfaces etc the room felt very depressing (considering I booked club) not like some of the other newer village ones

6

Ian

Jan 20, 2025

·

Stayed 1 night

The Room was scruffy the carpet needs replacing and the shower was just warm. Very noisy we were placed right above the entrance so there's no thought of the age of clientele and where to room them.

8

Steve

Aug 26, 2025

·

Stayed 1 night

Hotel room too hot but apart from that- brilliant

6

Rebecca

Nov 23, 2023

·

Stayed 1 night

I liked the staff and the pool and even the room. It was just so, soooo loud. I could hear every word of every song they played at the event they had on downstairs until 1am and then I heard guests tumbling down the corridor and I heard them outside in the carpark and I really don't think it's sound proofed. You can't charge £100 a night if your not sound proofed.

8

Andrew

Jul 13, 2025

·

Stayed 1 night

great hotel which is nice and modern and clean with very friendly staff. However why do rooms not have air Con? There is a fan but this just moves warm air around and windows can only open a little bit and so bad nights sleep as so uncomfortable.

6

Shaun

Mar 6, 2024

·

Stayed 5 nights

A Village hotel is a Village hotel. But I find it staggering that in 2024 when they're looking to be mentioned in the same bracket as Marriott & Hilton - there is still no climate control in the rooms (too warm, open the window - too cold, put the radiator on) and you don't get a fridge to store things. Bed was really comfy and the staff were great, but can't get past the first couple of things.

8

Nadeem

May 20, 2025

·

Stayed 2 nights

The room I stayed in was clean etc but could hear a lot of noise couldn’t make out if it was the Tv in the other room or something else on the floor below or noise leaking through.

8

Lolita Lola

Jun 16, 2025

·

Stayed 1 night

The club room was colourful, clean, spacious with a powerful shower, comfortable bed and enough to get around. Seemed a pretty quiet hotel but we stayed on a Sunday evening. No fan or air conditioning in room but we stayed cool. The pool/spa and gym were fantastic with us being able to get a locker for free. Membership of these facilities on the high side but we got free use with our club room. We decided against the pub/grill as prices were unbelievably high however hotel allowed us to order in food and supplied plates/cutlery so friendly/helpful staff. Starbucks was also very pricing but expected. The morning of check in lead to cleaner walking in on us at 9:30am when check out was 11am, she was prompted asked to leave. We then were interrupted further by another visit just as we were exiting the room to change over the menus in the room? We left the hotel without being able to interact with any staff as there was a box to put card in. One other issue is parking as I believed it was £5 for our stay however I got told it was free on arrival hence why I couldn’t pay on the machine so hoping I won’t get an unwelcome fine as saw the machine was working upon exiting today.

2

Anthony

Feb 21, 2025

·

Stayed 1 night

My room endured a constant hi-pitch humming sound all night long - I didn’t get any sleep whatsoever

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Service

Service is a strong point, with consistently friendly, helpful staff and smooth check-in. A minority report slow or unresponsive follow-up to issues, billing errors, or difficulty reaching staff.

Related guest reviews

10

Cassandra

Nov 8, 2025

·

Stayed 1 night

The staff were so friendly and helpful on arrival. They helped with check in and were knowledgeable! They had also gone the extra mile for my daughter who was celebrating a birthday; adding a not, balloons, and gift. Honestly it was such a lovely surprise!

10

Kate

Jul 9, 2025

·

Stayed 1 night

Great hotel , very nice bar area , fantastic staff very helpful

10

Simon

Jul 24, 2025

·

Stayed 1 night

Amazing stay. We came for the first oasis gig. Havent been to wales for many years and I can honestly say the staff here especially the staff at reception made this stay incredible . Rapid check in . Just brilliant . Thanks for looking after us

6

Camille

Jan 13, 2023

·

Stayed 19,369 nights

The service is questionable. Ordered food and drink room service, only the food arrived. Tried calling reception repeatedly to chase up missing drink and no one answered. No glasses in the bathroom to get a glass of water to accompany my meal so used a tea cup! They then charged me for extra meals on my bill which I didn't have (and the missing drink) and they could not explain the overcharge. Reception was badly manned the next morning and had three failed attempts of getting back into my room after breakfast (each time haing to wait for someone to appear in reception to help me and it was 8.45am a busy time for check-out you'd expect) for them to finally realise the electronic key system in my door battery had failed - leaving me 15 mins late for a meeting as I couldn't retrieve my luggage. Very average stay with less than average service. Assumed it would be nicer than a Premier Inn but if you only want a room and no gym etc then I'd recommend the latter.

2

Simon

Jun 26, 2025

·

Stayed 3 nights

Got put in a room and the extractor fan was banging all night reported it at 10 pm and was told nothing could be done until I complained again 30 mins later to then wait another hour befor getting moved to another from after constant complaining I work at heights and had to be up at five the issue finally got resolved at 12 am

6

Hugo

Aug 6, 2025

·

Stayed 1 night

Location: Optimal. Cardiff city centre is accessible within minutes by vehicle. Design: Modern aesthetic. Interior decor is cohesive and visually agreeable. Personnel: Consistently courteous. Assistance rendered with efficiency and a smile. Accommodation: Sound insulation is substandard. Audible disturbances from adjacent rooms and early morning gym activity resulted in sleep disruption. Low-frequency vibrations were perceptible. Breakfast: Quantity acceptable. Nutritional value skewed toward less healthy options. Conclusion: Suitable for short stays; however, significant auditory interference may compromise rest quality.

10

Chris

Oct 18, 2024

·

Stayed 2 nights

Great stay as always Scott on reception super helpful.

10

Liz

Dec 1, 2024

·

Stayed 1 night

The lady on reception was exceptionally amazing at her job All staff were polite and helpful Good experience

2

Jody

Jan 16, 2025

·

Stayed 3 nights

Bed was way too firm, pillows were like rocks. Tried to book an extra night onnthe phone as work had over run, was told this was not possible and to book online. I rang back as online booking i couldnt book with free cancellation. They eventually booked me in, but said i should talk to the team when i returned to the hotel. 20mins of talking to the front desk and they couldnt find my booking and then told me to calm down. I go to work and get a missed call from the hotel i call it it goes to the switch board who have no idea, they were nice and said theyd contact the hotel. I get to the hotel fir the extra night, my room was still mine, but theyd just thrown away my shower gel and hadnt reset it like the day before.

10

Chris

Dec 16, 2024

·

Stayed 3 nights

Staff were brilliant, had an issue with our room door as it wouldn’t open, staff were on it and got it fixed straight away, even complimented me with a couple of free drinks for the inconvenience

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Location

Convenient for drivers near the M4 with buses into Cardiff and reasonable access to the city centre. Some feel it’s a bit far from central attractions.

Related guest reviews

10

Margaret

Jul 22, 2024

·

Stayed 2 nights

Perfect location for us stayed before

8

Ayman

Jul 23, 2023

·

Stayed 2 nights

Friendly staff, lots of facilities, just a bit away from city centre.

6

Hugo

Aug 6, 2025

·

Stayed 1 night

Location: Optimal. Cardiff city centre is accessible within minutes by vehicle. Design: Modern aesthetic. Interior decor is cohesive and visually agreeable. Personnel: Consistently courteous. Assistance rendered with efficiency and a smile. Accommodation: Sound insulation is substandard. Audible disturbances from adjacent rooms and early morning gym activity resulted in sleep disruption. Low-frequency vibrations were perceptible. Breakfast: Quantity acceptable. Nutritional value skewed toward less healthy options. Conclusion: Suitable for short stays; however, significant auditory interference may compromise rest quality.

8

Peter

Jun 3, 2023

·

Stayed 1 night

Very close to highway and easy for commute.

10

Cliff

Jul 13, 2025

·

Stayed 1 night

Suoerb, bug not easy to get in and especially out of Cardiff city centre.

10

Rasa

Jun 28, 2024

·

Stayed 1 night

Hotel room is absolutely lovely just faraway from town centre otherwise all perfect

10

Mark

Jul 28, 2025

·

Stayed 2 nights

A convenient location with good transport links close by to get into the city

10

Michelle

Feb 4, 2024

·

Stayed 2 nights

We always stay in the Village Cardiff, Easy to find, Plenty of parking, lovely hotel with use of Swimming pool, Sauna & Gym. No hassle about parking the vehicle in Cardiff city centre, you can catch the bus or the train in.

10

rahul

Sep 20, 2025

·

Stayed 1 night

We truly really enjoyed our stay. Staff was really helpful, especially lady at the reception. We need more people like her. Room was clean and spacious. Location is good, not too far from the city centre. I would highly recommend this hotel in Cardiff

10

Kenneth

Jul 15, 2024

·

Stayed 1 night

Free car parking on weekends, bus into Cardiff every 15 mins from outside hotel great service from the staff we didn't use leasure facilities but looked very good ,download village app and get a free drink, i would recommend this hotel

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Dining

Bar food is generally fine and some enjoy breakfast, but reviews often mention limited choice, delays, cold items, high prices, or app-based room service problems. A few report serious issues like undercooked food.

Related guest reviews

8

Kelly

May 29, 2024

·

Stayed 1 night

Great staff and good facilities - pool for the kids, Starbucks, bar and restaurant on site. Breakfast buffet was a bit disappointing - a severe lack of fresh fruit options.

4

Iain

Dec 9, 2024

·

Stayed 1 night

We tried to use the app to order room service and waited an hour and when it still didn’t arrive we were then told that the app didn’t work. Pretty annoyed that we weren’t told on check in. Also no hot water for the shower in the morning.

6

Nerys

Jul 10, 2025

·

Stayed 1 night

Easy check-in, friendly staff. Had salmon that wasn’t cooked through - was dealt with appropriately and cost refunded. Pool and spa area was lovely but a little busy.

6

P

Jan 25, 2024

·

Stayed 1 night

The Club rooms are decent with great beds but problem with this hotel is the quality and choice of food being mainly themed around an American fast food dinner. The only thing I fancied was the Rack of Ribs but they didn't have any and I was told they hadn't for ages by the waiter so i chose the Mixed Grill but honestly after waiting 45 mins (not so fast) it was hardly edible the meat was tuff and dried out. I mentioned this to the server and all I got was a quick I'm sorry before he hurried away quickly. On check out they said they would email me the invoice which didn't arrive. I had to ring the hotel to ask for a copy which I’m still waiting on.

8

Kathryn

Dec 4, 2023

·

Stayed 2 nights

Very nice hotel but overpriced rooms. Food in bar was good and good selection for breakfast.

8

Lolita Lola

Jun 16, 2025

·

Stayed 1 night

The club room was colourful, clean, spacious with a powerful shower, comfortable bed and enough to get around. Seemed a pretty quiet hotel but we stayed on a Sunday evening. No fan or air conditioning in room but we stayed cool. The pool/spa and gym were fantastic with us being able to get a locker for free. Membership of these facilities on the high side but we got free use with our club room. We decided against the pub/grill as prices were unbelievably high however hotel allowed us to order in food and supplied plates/cutlery so friendly/helpful staff. Starbucks was also very pricing but expected. The morning of check in lead to cleaner walking in on us at 9:30am when check out was 11am, she was prompted asked to leave. We then were interrupted further by another visit just as we were exiting the room to change over the menus in the room? We left the hotel without being able to interact with any staff as there was a box to put card in. One other issue is parking as I believed it was £5 for our stay however I got told it was free on arrival hence why I couldn’t pay on the machine so hoping I won’t get an unwelcome fine as saw the machine was working upon exiting today.

2

Darren

Dec 6, 2024

·

Stayed 3 nights

I stayed three nights and ate there three times, on two consecutive days, there was no hot water at 7 am In the morning so cold showers , before work, on the final night I had chicken and didn’t make it back to my room before I was violently sick , when I explained my issues with reception there were totally dismissive

8

Darran

Oct 17, 2025

·

Stayed 1 night

Great hotel Breakfast wasn’t good today but has been in the past

6

Julie Patricia

Oct 28, 2024

·

Stayed 2 nights

Took a while to get served at the bar. Breakfast was terrible. Requested vegetarian sausage took over 20 mins to arrive during which time informed couldn’t find chef! Another member of group ordered fried egg again delay of over 10 mins. Scrambled eggs solid , fruit juices appalling how to ask for juice from behind bar. The only saving light at breakfast was the waitressing staff who were brilliant.

6

Louise

Aug 16, 2024

·

Stayed 2 nights

We booked to stay for the Billy Joel concert. Village Hotel was the only hotel available nearby and it cost over £600 for two nights with breakfast and gym/pool access. The pictures on Hotel.com showed a modern updated room and a beautiful looking gym/pool/spa so even though it was very expensive it felt like it would be luxurious. On arrival at the hotel it wasn’t quite as impressive, parking was good but unclear about cost from signs. Reception was clean and modern and the receptionist was lovely and friendly (almost all of the staff were during our stay). We went to the room and that’s where the shine went from our expectations. The carpet had burn marks, all the paint was scratched off on the cupboard, the edging in the bathroom was peeled off and the shower had a lot of mould in it, the remote control didn’t work and tea and coffee were bog standard sachets you get in a Travelodge. Not £300 a night level at all. Breakfast was poor it was too crowded in a tiny cupboard type area. We went to the pool for a spa and sauna after breakfast and they were nice but it was packed full of families who live locally so not the peaceful spa effect we’d thought from the pictures and there was barely any room in the steam room or sauna. Overall I felt it was a budget hotel on a posh hotel price. If it wasn’t for the lovely staff that we met here I’d have rated it lower.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $94	2 $139	3 $172	4 $195	5 $97	6 $121	7 $217
8 $90	9 $133	10 $186	11 $173	12 $139	13 $216	14 $312
15 $97	16 $139	17 $244	18 $131	19 $115	20 $141	21 $255
22 $92	23 $110	24 $143	25 $130	26 $106	27 $142	28 $220
29 $92	30 $104

Village Hotel Cardiff

Prices for Village Hotel Cardiff

Monthly average prices

About this property

Location

Room options

Twin Room, 2 Twin Beds

Accessible Double, 1 Double Bed

Family Room, 2 Double Beds

Club Room (Parking, Gym & Pool Access)

King Room, 1 King Bed

Double Room, 1 Double Bed

Guest reviews of Village Hotel Cardiff

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Village Hotel Cardiff

Considering this hotel for your Cardiff trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $287	20 $190	21 $162	22 $100	23 $95	24 $143
25 $95	26 $116	27 $139	28 $130	29 $95	30 $99	31 $171