Name: Park Plaza Leeds
Address: Boar Lane, City Square, Leeds, England, United Kingdom, Leeds, West Yorkshire, GB
Price range: US$71–US$205 per night
Rating: 8.38

What guests think

Park Plaza Leeds draws praise for its ultra-central setting by the station, generally spacious rooms with big city views, and mostly friendly, efficient staff, making it a convenient base for shopping, gigs, and short business or rail-linked stays.

Many reviews note dated decor and worn carpets in some rooms and corridors, plus slow elevators. Dining feedback is mixed: breakfast ranges from good variety to cold or understaffed service, and the on-site restaurant is often closed at weekends, limiting evening options. Some guests mention hard or creaky beds, occasional noise from streets or lifts, and off-site parking that can be costly unless pre-booked. Overall, it suits travellers prioritising convenience and views over newer finishes and full-service dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Elevators are frequently slow, and parking is off-site with discounts only if pre-booked; several guests found parking costly. The on-site restaurant has restricted opening (often closed on weekends), the bar can have limited cocktail/stock, and the gym’s availability/quality drew mixed comments.

Related guest reviews

6

Alper

23 Jan 2024

·

Stayed 1 night

We were having a road trip so Park Plaza was one of the 5 different hotels we stayed. Shockingly this hotel was the only one which has misinformation on Hotels.com page. They wrote it down as they have car park but hotel does not have a car park, there is a car park in 5 mins and they are leading you to there by telling you they will make a discount. If there is no car park at the hotel, you shouldn't write down there is one. You also did not write about the charge of the car park as well. For a big hotel chain, it is a really huge mistake to make. We can walk and carry our luggage but not everyone in that condition and by giving misinformation you are leading people wrong. The hotel room was clean and big, had a nice view and after we talked 3 times w reception, they covered our car park. But again, next time I'm not going to stay here cause I believe they're giving this misinformation willingly to compete with other hotels nearby.

8

Mark

3 Jun 2024

·

Stayed 1 night

Hotel in good location. The hotel looks good from the outside however I believe needs a refurb as rooms don’t look like been updated since built. Also the lifts are very slow in todays age.

6

Dale

23 Sept 2024

·

Stayed 7 nights

The staff was nice and helpful but many of the ammenities were out of commission. The restaurant is only open Mon-Thurs. There is no room service. The gym is not 24-7 as advertised. If youre not planning to use these ammenities, its not a problem, but i was so it affected the quality of my trip.

8

Mike

7 Mar 2025

·

Stayed 1 night

Was disappointed they weren’t able to assist with the (astronomic) local parking which cost £33 for 18 hours, unless pre booked. Auto checkout didn’t work and the lifts here are horrific, waiting 5 minutes each journey.

6

mike

25 Aug 2025

·

Stayed 1 night

Chosen due to location and had chance to get better hotel but construction work around train station meant this was most convenient place to stay Very basic and looking tired Slowest lift experience in an hotel, allow an extra 10 minutes before checkout

10

Simon

30 Nov 2025

·

Stayed 1 night

Great for the price, excellent location. Rooms very quiet even though located in a very busy area. We were disappointed the hotel restaurant is. It open fridays and saturdays

8

Aiden

12 Jan 2025

·

Stayed 2 nights

The only problem was we was looking forward to having cocktails at the bar but was told this wasn’t available due to issues with stock.

6

Christine

8 Oct 2025

·

Stayed 2 nights

This hotel is very central and the room was as you'd expect for a hotel at this level.A good bath,plenty of hot water and the beds a little firm but acceptable.The staff were helpful. BUT. A BIG problem for us was that the advertised restaurant was only open 4 nights a week-closed at the weekend(!!!)Friday,Sat.,and Sunday. We stayed for 2 nights-yes,Friday and Saturday! The hotel was very busy with plenty of guests so I cannot understand why potential income would be thrown away. We are in our 70's and a restaurant is VERY important as my wife likes to dress up and wear her jewellery.We do NOT want to walk about anywhere at night outside the hotel! We frequently take city breaks and ALWAYS book only hotels with restaurants (bar food is ok but as a meal not an experience). We booked through Hotels.com,a we always do,so we took all our info from their listing.This hotel boasted their Chino Latino restaurant (sounded lovely!)but nowhere in the listing did it say there were restricted opening times.The hotel emailed me 3 times before the visit and never mentioned the restaurant restrictions. If they had we would have booked elsewhere. So if,like us,you want a decent restaurant and you happen to want to stay at the weekend-don't book here.

4

Lisa

24 Nov 2024

·

Stayed 2 nights

Advertised as a 4* hotel but didn't feel like it. No restaurant at the weekends for an evening meal, very basic room with no facilities other than tea/coffee. Bed was very uncomfortable. No option to have maid service during the stay. Would not stay here again

8

Anne-Marie

30 Jan 2023

·

Stayed 2 nights

Very friendly staff. Impressed by their eco policy. Large gym.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and public areas clean, but recurring reports mention stained or worn carpets, occasional odours, and housekeeping lapses such as empty toiletries or reduced servicing.

Related guest reviews

10

Philip

19 Aug 2025

·

Stayed 1 night

Very clean and comfortable room

4

Robert

7 Oct 2025

·

Stayed 1 night

Rooms tired and unclean. In need of an urgent refurb. Reception dismissive when asking for a bottle of water !! Won’t be staying again.

6

Maralyn

22 Jun 2025

·

Stayed 3 nights

Good location. Lifts not working so had to wait ages. Tables in restaurant were grotty and old. Not the cleanest.

8

Jon

30 Dec 2024

·

Stayed 1 night

Clean and comfortable hotel though looking a bit ragged around the edges.

8

Lee

18 Oct 2025

·

Stayed 1 night

The shower jel in the bathroom was empty

2

Joan

17 Jul 2023

·

Stayed 1 night

Checked into our room only to find vomit all over bathroom sink. Pretty disgusting really. Beds didn’t look as if they were made properly. Poor bed linen. Given 3 free drinks as compensation by reception staff who were very helpful. Got room changed without any hassle. To a supposed upgrade. No twin beds as requested but we made it work. Bathroom door in newly appointed room was made of glass and it was disgusting as well, covered in all sorts of stains. What’s that all about? Couldn’t be bothered changing room for a 3rd time. We were in a hurry to meet friends. Definitely won’t be making a return visit. Hotel on the whole is pretty shabby. On the plus side, breakfast was good and the staff in attendance serving were really lovely too. Very overpriced hotel for the state that it’s in. Not the best experience.

4

Richard

22 Nov 2023

·

Stayed 1 night

On the booking it states parking available but it is off site 5 minutes away would expect the post code for the parking room was dirty carpets a scum on the bath very tired hotel not what you expect for £350 for two rooms for one night

10

Liu

19 Nov 2025

·

Stayed 1 night

very clean and good position

10

Anthony

26 Jul 2025

·

Stayed 2 nights

Fabulously clean hotel, centrally located to rail station, perfect as a base to explore the city from.

10

L A

10 Feb 2025

·

Stayed 4 nights

Rooms are only cleaned every three days but you can request anything from reception, however we were staying four nights and only had two teabags, two milk sachets and one bath towel between us. Our room was not checked or cleaned at all

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious with wide city views and useful amenities, with higher floors popular. Several reviews report dated decor and fixtures, variable bed comfort, and occasional noise from lifts or corridors.

Related guest reviews

6

Giovanni

29 Sept 2025

·

Stayed 2 nights

I would avoid it if possible. Hotel is quite dated and the lifts take a long time. Room is not soundproof and not very comfortable bedding

10

Raymond

16 Aug 2024

·

Stayed 1 night

My first visit to Park Plaza Leeds and thoroughly enjoyed the stay. Super views over the city from my 18th floor room which was spotlessly clean. A nice breakfast and well looked after by the duty staff.

10

Ian

7 Oct 2023

·

Stayed 1 night

Ideal location near train station, room comfortable and clean but could do with a little updating

8

oliver

6 May 2025

·

Stayed 1 night

Good stay but bed was uncomfortable and the size of the room differs each time i stay here - which is quite often. Nice hotel and location with lovely staff.

10

Nicky

15 Nov 2025

·

Stayed 1 night

Big room with all you need and great view

8

stephen

18 Jul 2024

·

Stayed 1 night

Not worth the money . Stayed in better hotels for less money £180 pound for the room is extortionate although a great location.Great staff.The room was very poor, a lot of noise from the lift in the room at night which kept you awake! room number 1612

10

Kevin

10 Aug 2025

·

Stayed 1 night

Great location, fantastic view starting to look a bit tired though in the room we were in. But otherwise great and roomy.

10

Helena

5 May 2025

·

Stayed 1 night

Very convenient to train station which is what i needed. Lovely big room, excellent large room with a great view of city. Very clean.

8

Stuart

30 Aug 2025

·

Stayed 1 night

Conveniently situated hotel with comfortable rooms and helpful staff. Many of the rooms on the higher floors of this tower block have interesting or even spectacular views of Leeds, its fascinating buildings, and the surrounding countryside.

8

Joanne

13 Mar 2023

·

Stayed 1 night

Great room on the 12th floor with excellent views. Bed was massive & everything was clean. The only problem was it's quite noisy - the couple loudly banging upstairs didn't help but also the window blew open in the middle of the night and frightened the life out of us.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, especially at reception. Some guests, however, experienced slow or unresponsive service, notably at breakfast or when addressing noise issues.

Related guest reviews

10

Adam

30 May 2024

·

Stayed 1 night

This is a really great hotel. The service from the staff was friendly and welcoming without being over the top. Rooms are large and comfortable. Good showers. Went above and beyond as we were staying after going to a very muddy Slam Dunk festival. On arrival at the hotel the door staff had small bin bags to put our boots in and packs of slippers to use to get to our rooms! An unexpected but very nice touch. The buffet breakfast was ok with a variety of choices but the coffee was rank! Located across the road from the train station and with plenty of car parks around it’s a great location at the south of the city centre. Will definitely be looking to stay here again.

10

Russell

14 Nov 2025

·

Stayed 1 night

The Plaza is very close to the station and shops, but also quiet and private. The rooms are spacious and very well equipped, with a decent shower. Very helpful reception staff gave me a list of places to eat in town. If it continues to offer good prices it's on my list for places to stay when I visit Leeds.

4

Helen

12 Oct 2025

·

Stayed 1 night

I've stayed here many times before,this time it was very disappointing. The service was terrible. The room was lovely, comfortable and clean. We booked breakfast, it took 15 minutes for the coffee to come round. I asked if I could order some vegetarian sausages, asked twice where they were. Gave up after 25 minutes. The place has sadly gone downhill service wise.

10

andrew

24 Aug 2025

·

Stayed 2 nights

Went for LUFC game. Check in staff also assisted in giving me a UK charger socket for my phone.

10

Kieron

30 Oct 2025

·

Stayed 1 night

Lovely hotel, reception were friendly, room was a good size with good amenities. Would recommend

10

Grant

4 Aug 2025

·

Stayed 2 nights

A short walk from the train station, this hotel checks all the boxes for a great stay in Leeds. The staff were a pleasure.

2

Alex

5 Oct 2025

·

Stayed 1 night

Checked in and Stella on reception was friendly and welcoming. The hotel was clean and well maintained. The bedroom, which was on the 16th floor was spacious and clean. The walls however are not very good at dampening the sounds throughout the night of people talking in the hallway, music playing from other rooms at 4am and the final wake up call which I do not recall asking for which was the sound of a couple ‘having a good time’ in the room opposite. When informing reception and security of the banging of the bed against the wall and the screams of sexual pleasure had disturbed my nights sleep. The response I received was ‘there were on women staying in the hotel last night’. Very poor customer service, actually zero customer service at all. For the price point I would recommend The Marriott only a few minutes walk from Park Plaza

8

colin

30 Nov 2025

·

Stayed 1 night

I am disabled. From beginning to end the staff could not have done more for me. Particularly the night security guy who absolutely went out of his way for me. The only issue i had was the corner of the sink unit in my bathroom stuck into my leg when sat on the loo. They should round this corner off to prevent injury.

8

Barbara

9 Nov 2025

·

Stayed 1 night

Staff were helpful. Room was clean and very quiet. We would certainly stay there again.

10

Susan

6 Jul 2025

·

Stayed 1 night

The staff were friendly and accommodating. Efficient a great customer service. The sweets treats were a lovely extra surprise. Rooms were spacious, well presented and clean. Breakfast was really good. Plenty to choose from, from english to continental. Excellent stay!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Exceptionally central, directly by Leeds station and close to shops, bars and the arena, making walking easy. Some weekend street noise is reported despite many quiet stays on higher floors.

Related guest reviews

10

Russell

14 Nov 2025

·

Stayed 1 night

The Plaza is very close to the station and shops, but also quiet and private. The rooms are spacious and very well equipped, with a decent shower. Very helpful reception staff gave me a list of places to eat in town. If it continues to offer good prices it's on my list for places to stay when I visit Leeds.

10

Kevin

24 Apr 2025

·

Stayed 1 night

Excellent accommodation 2 minutes walk from the train station. Easy access to the town center, great room.

10

James

19 Oct 2025

·

Stayed 1 night

Excellent one night stay. Near the station and just a two minute walk into centre

10

nichola

29 Nov 2025

·

Stayed 1 night

A great room with bathroom with full sized bath. Great location with direct access to the trinity shopping centre. Great choice of breakfast. This was our 2nd visit.

10

Simon

30 Nov 2025

·

Stayed 1 night

Great for the price, excellent location. Rooms very quiet even though located in a very busy area. We were disappointed the hotel restaurant is. It open fridays and saturdays

10

Paula

15 Sept 2025

·

Stayed 1 night

2 min walk from train station. Very close to lots of shops. We came to see a gig in Leeds. Would recommend

8

john

9 Jul 2025

·

Stayed 1 night

Great location

8

Stuart

30 Aug 2025

·

Stayed 1 night

Conveniently situated hotel with comfortable rooms and helpful staff. Many of the rooms on the higher floors of this tower block have interesting or even spectacular views of Leeds, its fascinating buildings, and the surrounding countryside.

10

Graeme

5 Aug 2025

·

Stayed 5 nights

Really good stay at the Park Plaza Hotel Leeds.Very friendly and helpful staff, well soundproofed rooms so a very good sleep! Nice big room whith great views stayed on 18th floor! Good breakfast only negative is that the fruit juice at breakfast is not very good, they are very week as if very watered-down, the rest of the offering was good! The bar on the ground floor was a good place to sit and people watch. perfect location in view of the rail station and a short walk to evening you need in town! The only thing you need to be aware of ( not an issue with the hotel ) but when you walk along Boar Street from the hotel into the town you will find a lot of homeless people in doorways begging so just be aware! Would really recommend this hotel when looking to stay in Central Leeds,plenty of good bars and restaurants within a short walk!

8

Emily

8 Aug 2025

·

Stayed 1 night

Great location close to railway station . Great hotel. Nice clean comfy room. Staff all friendly

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed, from plentiful and tasty to cold or understaffed service. The restaurant’s limited opening (often closed on weekends) reduces evening dining choices, and bar offerings such as cocktails were sometimes unavailable.

Related guest reviews

4

Mengisteab

4 Aug 2025

·

Stayed 3 nights

Berkfas is not good 3day the same food

8

richard

17 Nov 2024

·

Stayed 1 night

Stayed on a Saturday night, we paid for 2hrs early check in @£7.50 ph. Double room was lovely and clean, everything you need, kettle, iron, hairdryer, fridge, shampoo, conditioner and hand wash dispensers. Restaurant not open over the weekend for some reason but plenty of places nearby, we went to the hotel bar for a few cocktails to be told he wasn't "doing " cocktails. So we went somewhere else. Breakfast buffet was a bit ropey, usual choices of cooked, continental, fruit etc. The hot food wasn't very warm, the bacon and mushrooms were sitting in loads of oil and hashbrowns were lukewarm and dry. Felt sorry for the 2 staff members we seen, 1 lady was serving the coffee's and tea's and the other lady was booking you in, seating you, filling up the bread etc, didn't see anyone clearing tables in the half hour we were there, they could have a staff shortage possibly, all in all it was just ok.

4

Helen

12 Oct 2025

·

Stayed 1 night

I've stayed here many times before,this time it was very disappointing. The service was terrible. The room was lovely, comfortable and clean. We booked breakfast, it took 15 minutes for the coffee to come round. I asked if I could order some vegetarian sausages, asked twice where they were. Gave up after 25 minutes. The place has sadly gone downhill service wise.

6

Pirandeep

11 Aug 2025

·

Stayed 2 nights

Breakfast was terrible, reception area didn’t smell great. Room was clean.

8

Tracy

23 Aug 2025

·

Stayed 1 night

All good except breakfast… dirty uncleaned tables, not enough staff….. cold food …. was a little disappointed

10

nichola

29 Nov 2025

·

Stayed 1 night

A great room with bathroom with full sized bath. Great location with direct access to the trinity shopping centre. Great choice of breakfast. This was our 2nd visit.

6

Christine

8 Oct 2025

·

Stayed 2 nights

This hotel is very central and the room was as you'd expect for a hotel at this level.A good bath,plenty of hot water and the beds a little firm but acceptable.The staff were helpful. BUT. A BIG problem for us was that the advertised restaurant was only open 4 nights a week-closed at the weekend(!!!)Friday,Sat.,and Sunday. We stayed for 2 nights-yes,Friday and Saturday! The hotel was very busy with plenty of guests so I cannot understand why potential income would be thrown away. We are in our 70's and a restaurant is VERY important as my wife likes to dress up and wear her jewellery.We do NOT want to walk about anywhere at night outside the hotel! We frequently take city breaks and ALWAYS book only hotels with restaurants (bar food is ok but as a meal not an experience). We booked through Hotels.com,a we always do,so we took all our info from their listing.This hotel boasted their Chino Latino restaurant (sounded lovely!)but nowhere in the listing did it say there were restricted opening times.The hotel emailed me 3 times before the visit and never mentioned the restaurant restrictions. If they had we would have booked elsewhere. So if,like us,you want a decent restaurant and you happen to want to stay at the weekend-don't book here.

10

Susan

6 Jul 2025

·

Stayed 1 night

The staff were friendly and accommodating. Efficient a great customer service. The sweets treats were a lovely extra surprise. Rooms were spacious, well presented and clean. Breakfast was really good. Plenty to choose from, from english to continental. Excellent stay!

8

zarrina

4 Nov 2024

·

Stayed 2 nights

Great stay, clean comfortable room. Good choice of breakfast. Unfortunately only bar food was available in the evening.

8

ray

14 Oct 2025

·

Stayed 2 nights

Decent breakfast buffet style lots of choice

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$97
February	US$104
March	US$121
April	US$115
May	US$130
June	US$130
July	US$140
August	US$112
September	US$145
October	US$126
November	US$141
December	US$127

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $79	7 $110	8	9 $198	10 $81	11 $86	12 $128
13 $78	14 $154	15 $175	16 $154	17 $90	18 $90	19 $188
20 $89	21 $89	22 $136	23 $205	24 $133	25 $80	26 $161
27 $74	28 $95	29 $183	30 $149

Su	Mo	Tu	We	Th	Fr	Sa
				1 $88	2 $86	3 $116
4 $73	5 $81	6 $149	7 $109	8 $88	9 $82	10 $114
11 $73	12 $83	13 $108	14 $108	15 $89	16 $86	17 $107
18 $71	19 $82	20 $110	21 $103	22 $88	23 $84	24 $195
25 $77	26 $90	27 $97	28 $103	29 $90	30 $97	31 $195

Select dates to see prices and availability

Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Park Plaza Leeds

Have a question?

Considering this hotel for your Leeds trip?

Prices for upcoming dates