Tumbledown Hotel

Great stay for Shrewsbury Folk Festival.

Reviews on this platform were great, others sites told the truth...

Staff (female ) barmaid was horrible very rude, loud , no people skills how she got a job there i will never know-infact im surprised she hasnt had a punch or 2 wo t be staying again

Staff were lovely but the room wasn’t clean and didn’t even have any toilet paper when I arrived. Also was a bright green light in the room that stayed on all night and you couldn’t turn off.

I booked this room for one night with my two young children to attend a sporting event nearby. The hotel is situated very near to the railway station and above a very noisy pub. The room itself is very basic which was fine for our one night stay and we appreciate there is little to be done about the outside noise however the window was broken we had to wedge it shut, this didnt help with the noise volume. The water was cold in the evening which meant cold showers before bed the room overall was very dusty/ not properly cleaned and the mugs for tea were dirty/unwashed. Overall the room lacked proper care and attention it was tired and in need of some repair some of the furniture was broken and in need of replacement bits were peeling off and the bathroom shelves were stained. The heating /towel rail also couldnt be switched on /off. The blind at the windo was also broken. We ended up going to our event the next day very tired as we were uncomfortable and kept awake for most of the night.