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c-hotels Diplomat


Amenities

  • Non-Smoking Rooms

  • Babysitting / Child Services

  • Business Center

  • Room Service

  • Tour Desk

  • Dry Cleaning

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Property description

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across from Santa Maria Novella station, c-hotels Diplomat is praised for a super-convenient base that’s walkable to Florence’s sights and the airport tram, while some guests felt the immediate area was less pleasant at night.

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Facilities

Basic

Cleanliness

Clean

Service

Friendly

Location

Convenient

Dining

Tasty

Was this helpful?

10

Nadejda

IAN-logo

2 weeks ago

·

Stayed 2 nights

Will stay again
Will stay again

10

Inna

IAN-logo

3 weeks ago

·

Stayed 3 nights

Super location, the room big enough, clean and modern.very polite and helpful stuff
Super location, the room big enough, clean and modern.very polite and helpful stuff

10

Armando

IAN-logo

4 weeks ago

·

Stayed 4 nights

Great experience.
Great experience.

6

karina

EXP-logo

Jan 8, 2026

·

Stayed 2 nights

The staff was exceptionally helpful and accommodating. The hotel was quaint and clean. The negatives were not having USB ports in the room for 3 international travelers and one night we had to wait about an hour for hot water to take a shower.
The staff was exceptionally helpful and accommodating. The hotel was quaint and clean. The negatives were not having USB ports in the room for 3 international travelers and one night we had to wait about an hour for hot water to take a shower.

10

Phyllis

EXP-logo

Dec 10, 2025

·

Stayed 3 nights

The room was very spacious with a large bathroom. Love the lobby lounge with comfortable seating to sit for afternoon coffee. The rooms and common corridors were kept clean and very pleasant.
The room was very spacious with a large bathroom. Love the lobby lounge with comfortable seating to sit for afternoon coffee. The rooms and common corridors were kept clean and very pleasant.

Via Luigi Alamanni 9, Santa Maria Novella, Florence, Italy

Location

A stay at c-hotels Diplomat places you in the heart of Florence, within a 10-minute walk of Basilica of Santa Maria Novella and Central Market. This hotel is 0.3 mi (0.5 km) from Piazza di Santa Maria Novella and 0.6 mi (1 km) from Cathedral of Santa Maria del Fiore.

Palazzo dei Congressi(0.3 miles)

Piazza di Santa Maria Novella(0.3 miles)

Basilica of Santa Maria Novella(0.3 miles)

Via Faenza(0.4 miles)

Medici Chapels(0.4 miles)

Piazza Ognissanti(0.4 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for a fee of EUR 30 per night.


A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately EUR 15 for adults and children.


Pets are allowed at the hotel with a fee of EUR 15 per pet, per day. Service animals are exempt from fees.


Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

The hotel offers limited wheelchair accessibility, including accessible public areas and facilities.


The hotel is located in the heart of Florence, within a 15-minute walk of Piazza di Santa Maria Novella and the Cathedral of Santa Maria del Fiore. It is approximately 0.5 km from Central Market and 0.7 km from Piazza del Duomo.


Children are allowed at the hotel, and all guests, including children, must be present at check-in.


Cribs are available for a fee of EUR 10 per day. No information is provided about extra beds.


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