Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 30 per day. Valet parking is also offered at a rate of EUR 36 per day, which includes in/out privileges. Parking height restrictions apply.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 2:00 PM and check-out time is at 12:00 PM. Late check-out is available for a fee, subject to availability. Early check-in requests can be made but are not guaranteed.

Are airport shuttle services available?

Airport shuttle services are available for a fee of EUR 90 per vehicle (one-way, maximum occupancy 2). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel provides step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may include elevators and accessible bathrooms.

Where is the hotel located in relation to key attractions?

The hotel is situated in the Historic Centre of Florence, just steps from Piazza di Santa Maria Novella and a 6-minute walk from the Cathedral of Santa Maria del Fiore. It is also 0.3 miles from Ponte Vecchio and 0.5 miles from the Uffizi Gallery.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel. One child aged 3 years or younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hotel De La Ville

Average nightly price at Hotel De La Ville by month, last 12 months (USD)
Month	Average price
January	$145
February	$152
March	$173
April	$268
May	$333
June	$292
July	$207
August	$142
September	$307
October	$289
November	$183
December	$169

What guests think

At Hotel De La Ville, reviewers consistently praise the central, walkable location, friendly staff, elegant vintage decor, and generous breakfast, while also noting occasional street noise, intermittent Wi-Fi, and areas that feel a bit dated.

Many guests highlight comfortable beds and spacious duplex suites, yet others report weak or nonfunctioning air conditioning, small bathrooms, and occasional mosquitoes. The lounge’s happy hour is popular, but on-site dinner options are limited and a few events were canceled without notice. Suits travelers who prioritize location and classic style over cutting-edge amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the cozy lounge/bar with a pleasant happy hour; valet parking is available. Beyond that, few facilities are noted, and occasional event changes (e.g., a canceled happy hour) disappointed some.

Related guest reviews

10

mario

Apr 20, 2023

·

Stayed 3 nights

Perfekt plassering i sentrum av Firenze, mens kun 5 min til sentralstasjon og tramway til flyplassen. Fint hotell med bra stil med egen liten bar. Min enmannsrom var lite men det holdte i masse når man skal ikke være så mye på rommet...

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10

Scott

Jul 1, 2025

·

Stayed 2 nights

Very nice hotel. This was our favorite of our European trip. The room was elegant and large with two levels. They have a nice happy hour. Only downside was a temporary plumbing issue that left some rooms without water or reports of murky water. They worked to fix it. I would still go back.

10

Susan

Mar 19, 2023

·

Stayed 6 nights

Property is close to everything! Very comfortable rooms. Safe location. Excellent staff. Nice happy hour with charcuterie. We have stayed here before and would highly recommend it. Small but great hotel. I recommend it.

10

Kerri

Aug 27, 2023

·

Great hotel, beautiful hotel with a great happy hour in the lobby. Room is unique with bedrooms over 2 floors. Our room was very noisy throughout the night as the room backed onto an alley.

10

Deprena

May 18, 2023

·

The property is right next door to Hermes!!! Seriously though, the staff was amazing. From the servers in the breakfast room to the front desk concierge. Federico took time out to personally schedule dinner restaurants and also gave us an amazing upgrade. Lastly, the hotel has an amazing lounge area perfect to unwind, host a meeting or for a nightcap.

10

Maja

Jul 10, 2025

·

Stayed 2 nights

Loved our stay at Hotel De La Ville! Right in the center of Florence but super quiet,,best of both worlds. Easy walking distance from all main sites. Valet parking was super easy, and the service was top-notch. The place is elegant, cozy, and the breakfast was amazing. Would definitely stay here again!

10

Leif Arild

Oct 24, 2024

·

Stayed 1 night

Veldig hyggelig personal og god service, veldig hyggelig bar område / lounge område

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8

John

Dec 6, 2025

·

Stayed 1 night

Hotel was pretty good, a bit dated with malfunctioning TVs. I was annoyed that the front desk made a big deal about their happy hour and got back early from sightseeing to relax and enjoy the happy hour, only to learn it was unapologetically canceled for some reason. I also complained about the TV not working g and they didn’t understand the problem. I didn’t want to waste any more time explaining.

8

Catalina

Aug 21, 2025

·

Stayed 2 nights

Bel hôtel et personnel agréable Pour le parking l’hôtel propose un service voiturier dont le prix est convenable Le petit déjeuner est très bon avec beaucoup de choix et le personnel serviable merci à Lucca L’emplacement est idéal près de là cathédrale et des places principales.

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10

Rob

Apr 14, 2024

·

Stayed 4 nights

This was a great hotel with lots of things to do and see within walking distance. Only two small negatives. It was was warm (85 F) and the hotel said they were not allowed to turn on the AC until June. Also, there was a beautiful grand piano in the "piano lounge" that nobody played and guests were not allowed to play it either.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness receives strong praise, with many describing rooms and common areas as very clean or spotless and housekeeping attentive. A few reviews cite lapses such as leftover hairs, mildew or odors, pests, or cigarette smells.

Related guest reviews

6

Rick

Sep 1, 2025

·

Stayed 2 nights

Located in central location. Front desk staff is very nice. HOWEVER, they need to hire better housekeepers. Whoever "cleaned" my room, made the bed only. I found hair on the shower walls when i first showered, and they were still there on the second day of my stay. Cleanliness is not a priority to them.

4

Chrissy

Mar 18, 2024

·

Stayed 3 nights

The room and the hallway reeked with cigarette smells. Front desk was dismissive and denied smelling anything. The room was not cleaned properly so there were makeup marks on bedsheets and fingerprints on mirrors, etc. Dissatisfied with the condition and service overall.

10

Bryan

Mar 6, 2024

·

Stayed 2 nights

What a beautiful hotel!! The location is second to none. The hotel is nestled right in the heart of Florence. The area is very walkable. Within 9 minutes, you can reach Pointe Vecchio or the train station. The room was extremely quiet and spacious. The hotel staff were very friendly and the breakfast was spot on. Hotel was spotless and well maintained. Enjoyed happy hour as well. I will be booking here again.

10

Emily

Jun 15, 2024

·

Stayed 2 nights

Really enjoyed my stay at Hotel De La Ville. The pictures don’t do the hotel justice. The staff were all very welcoming and friendly, the room was clean with 4* service and turn down service in the evening. Breakfast was a great selection of classic Italian continental options. The area surrounding the hotel was calm, but still plenty of people around and felt safe when returning in the evening. Would gladly stay again and recommend to friends. Thank you!

10

Lucia Maria

May 4, 2025

·

Stayed 3 nights

Atendimento muito bom e quarto confortável. Mas o box do banheiro deixava a água escorrer para o chão, quando se usava a ducha. O suporte para as toalhas ficava dentro do box e molhava após o banho impedindo o seu uso. Apesar deste transtorno no banheiro, a camareira passava 2 vezes/dia e trocava as toalhas molhadas e deixava a cama arrumada de manhã e depois arrumada para dormir. Adoreiiii! Limpeza excelente!!!

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10

Robert

Jan 29, 2023

·

Stayed 1 night

Very clean and well maintained property. Staff was very polite. Conveniently located in center of Florence.

2

Wendy

Apr 17, 2025

·

Stayed 1 night

My niece and I checked in and found bugs and ants in every room. I have video of an ant carrying crumbs on the floor. My niece is deathly allergic to ants and we had to leave immediately. I called the property manager and they refused to refund our stay. They claimed that bugs and ants are normal. they offered to spray the property and I said my niece is asthmatic and that would cause additional breathing issues. Bottom line, it was not a safe facility for us to stay at. I did not say there and was charged over $300. In the meantime, I had to find another hotel and spend another $300.

2

Hala

Sep 9, 2025

·

Stayed 2 nights

This was the worst hotel I have ever stayed at. Starting from the service upon check in. once I checked in, the room was a disaster...this is supposed to be a 4 start hotel but I've seen better hostels. Avoid this hotel...super old, not clean and the staff is unhelpful.

10

Joseph

Sep 15, 2024

·

Stayed 1 night

This hotel was a lovely surprise. The room was large and comfortable, extremely clean. The public areas of the hotel were also spacious. Would definitely recommend it to anyone looking for a stay in central Florence.

10

BERNARD

Oct 18, 2025

·

Stayed 4 nights

Hôtel de bon standing, très calme, très propre, très bien placé pour visiter la ville. Le personnel est présent, discret et efficace. Le buffet petit déjeuner vraiment royal. Seul bémol pour moi la douche dans la baignoire.

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from compact singles to large, elegant duplex suites with classic decor. Downsides include weak or nonworking AC, occasional street noise, small or dated bathrooms, hard pillows or beds, limited in-room amenities (no kettle), and spotty Wi-Fi or TVs.

Related guest reviews

10

Brian

Aug 30, 2025

·

Stayed 3 nights

The location is one of the best in Florence. You are in the center of the old city in one of the classiest locations imaginable. Mere one or two minutes walk to everything. Duomo, Ponte Vecchio, restaurants and every shop imaginable are all right there. Uffizi and Accademia are less than 10 minutes away, as is the train station (easy hop to Pisa or Rome). We rolled our bags to the station, it was faster than a taxi! Breakfast was the best I've had in Italy. Rooms are clean and well maintained. Service was great. Only knock is the AC is weak. Not hot, but not really cold if you prefer that. Overall, Grade A hotel and would absolutely stay again.

10

Rafael F C

Feb 6, 2026

·

Stayed 5 nights

Quarto família de 02 andares super espaçoso com 02 banheiros, atendimento excelente, café da manhã muito bom e localizado próximo das principais atrações.

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8

Ji

Sep 16, 2024

·

Stayed 1 night

This was the hotel we stayed in the past. We liked this one because it is located in a very nice location and easy walking to any place. The only problem is that this hotel is not soundproof and you hear some noise from the next door so clearly. Other than that everything is fine. The gentlemen in the front desk was very helpful when we first checked in and recommend nice steak house to us.

6

Kenneth

Aug 17, 2024

·

Stayed 1 night

Ac didn't work

6

Craig

Apr 18, 2025

·

Stayed 4 nights

Loved everything except the ac didn’t have any cold air. Opened up the window to cool down the room but then I had to deal with mosquitoes coming through the window. My advice is better ac or something to prevent mosquitoes

10

Kerri

Aug 27, 2023

·

Great hotel, beautiful hotel with a great happy hour in the lobby. Room is unique with bedrooms over 2 floors. Our room was very noisy throughout the night as the room backed onto an alley.

6

Alvaro

Apr 5, 2024

·

Stayed 4 nights

The A/C didn’t work, the room was too hot.

10

Keith

Jan 6, 2023

·

Stayed 19,361 nights

It is a charming hotel in the excellent location and the family room on two levels was unique! It would have been nice if there is tea/coffee/kettle in the room for us to make our own cups of tea or coffee after a long day out.

8

John

Dec 6, 2025

·

Stayed 1 night

Hotel was pretty good, a bit dated with malfunctioning TVs. I was annoyed that the front desk made a big deal about their happy hour and got back early from sightseeing to relax and enjoy the happy hour, only to learn it was unapologetically canceled for some reason. I also complained about the TV not working g and they didn’t understand the problem. I didn’t want to waste any more time explaining.

10

Thomas

Oct 18, 2025

·

Stayed 3 nights

Really nice hotel, great location - close to all the good stuff but on a quiet street with almost no traffic. Room was a little small but it’s okay.

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Service

Service is widely described as friendly, attentive and professional, with help on reservations and thoughtful touches. However, a minority report inconsistent service or poor handling of issues (e.g., rude or dismissive staff, slow check-in, canceled amenities, or booking/post-stay problems).

Related guest reviews

4

Chrissy

Mar 18, 2024

·

Stayed 3 nights

The room and the hallway reeked with cigarette smells. Front desk was dismissive and denied smelling anything. The room was not cleaned properly so there were makeup marks on bedsheets and fingerprints on mirrors, etc. Dissatisfied with the condition and service overall.

10

Jo

Aug 24, 2025

·

Stayed 1 night

Really lovely hotel. Staff were all very friendly and helpful. Would definitely recommend.

2

Stephen

Oct 2, 2023

·

Stayed 2 nights

Manager canceled our reservation because he couldnt process our card, didn’t contact us or orbitz about the issue and didn't notify us until 2 hours before check in. We called and gave them a new card number which we got due to fraud alert, manager tells me hotel was overbooked and they gave our room to someone else, Then after my call they send me an email to call them about my card and to show my card when i check in, By then, I booked another hotel, manager was rude about the whole sequence

4

Jeffrey

May 7, 2025

·

Stayed 5 nights

If you want service before 7am, forget it. Housekeeping does not replenish coffee in rooms, and if you walk down to front desk to get more coffee before 7am you will speak with a snotty old man who you have to wake up so he can tell you no coffee until 7am

10

Dave

Jun 30, 2025

·

Stayed 4 nights

The hotel was centrally located and just a 7 min walk from Duomo and was just about 10 min (by taxi) from the main train station of Firenze Santa Maria Novella. Many great restaurants were within a 10 min walk. The hotel staff assisted us with reservations at restaurants and were very accommodating our entire time there. They always greeted us when we walked in. Their breakfast was very good as well. I would stay there again if I went back to Florence.

6

Deborah

Mar 30, 2023

·

Stayed 3 nights

Most staff were lovely. Ezita and Simon come to mind. The concierge was not helpful on one occasion sending me out in the rain to find a charger when he had one at the desk.

10

Deprena

May 18, 2023

·

The property is right next door to Hermes!!! Seriously though, the staff was amazing. From the servers in the breakfast room to the front desk concierge. Federico took time out to personally schedule dinner restaurants and also gave us an amazing upgrade. Lastly, the hotel has an amazing lounge area perfect to unwind, host a meeting or for a nightcap.

8

John

Dec 6, 2025

·

Stayed 1 night

Hotel was pretty good, a bit dated with malfunctioning TVs. I was annoyed that the front desk made a big deal about their happy hour and got back early from sightseeing to relax and enjoy the happy hour, only to learn it was unapologetically canceled for some reason. I also complained about the TV not working g and they didn’t understand the problem. I didn’t want to waste any more time explaining.

10

stacey

Jul 13, 2025

·

Stayed 1 night

The front desk staff was very helpful. The hotel was beautiful.

10

Iris

Jan 31, 2026

·

Stayed 3 nights

Impeccable service. Excellent hotel.

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AI-generated summary based on recent guest reviews

Location

Extremely central and walkable to the Duomo, museums, shopping and the train station; many also found the area safe and relatively quiet for the setting. A few guests experienced street noise in rooms facing alleys.

Related guest reviews

10

Brian

Aug 30, 2025

·

Stayed 3 nights

The location is one of the best in Florence. You are in the center of the old city in one of the classiest locations imaginable. Mere one or two minutes walk to everything. Duomo, Ponte Vecchio, restaurants and every shop imaginable are all right there. Uffizi and Accademia are less than 10 minutes away, as is the train station (easy hop to Pisa or Rome). We rolled our bags to the station, it was faster than a taxi! Breakfast was the best I've had in Italy. Rooms are clean and well maintained. Service was great. Only knock is the AC is weak. Not hot, but not really cold if you prefer that. Overall, Grade A hotel and would absolutely stay again.

6

stephanie

Aug 22, 2025

·

Stayed 3 nights

This property was in a great location. The included breakfast was what you would expect. The hotel backs onto a little street that can be quite loud with voices and vehicles. We were on third floor and it was quite loud throughout the night.

10

Annette

Mar 27, 2025

·

Stayed 4 nights

Super Lage, alle Sehenswürdigkeiten und auch der Bahnhof sind sehr gut erreichbar.

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10

Letha

Aug 17, 2025

·

Stayed 3 nights

Beautiful hotel, very friendly and helpful staff. Excellent location a few blocks from the Duomo. Highly recommend!

10

Giulio

Jan 5, 2026

·

Stayed 1 night

Hotel meraviglioso in pieno centro Firenze, curato ed elegante, perfetto per raggiungere qualsiasi meta in pochi minuti a piedi.

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10

Jane

Jul 31, 2025

·

Stayed 1 night

Perfect location. Central for all locations eg tourist attractions, shops, train station. Great value for money

10

ALAN

Sep 23, 2024

·

Stayed 1 night

In the heart of Florence but enough out of the way to not hear the late-night activities in the downtown squares, I highly recommend this hotel. Great staff, easy walk from the Firenze S.M.N. train station, and walking access to many of the sites you'll want to see around the heart of Florence.

10

Chi

Aug 24, 2025

·

Stayed 3 nights

Convenient. Easy access to all

10

Avril

Jun 22, 2025

·

Stayed 1 night

A great location. Walkable to the dorma.

10

Thomas

Oct 18, 2025

·

Stayed 3 nights

Really nice hotel, great location - close to all the good stuff but on a quiet street with almost no traffic. Room was a little small but it’s okay.

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Dining

Breakfast is frequently praised for quality and variety, and the lobby happy hour is enjoyed. Downsides include limited dinner options on-site and occasional crowding or isolated hygiene or communication issues.

Related guest reviews

8

Josefa

Aug 2, 2025

·

Stayed 2 nights

I loved the location . The staff were also accommodating. Breakfast was sumptuous and provided for many options. The only problem I had was the sheets and the bed. The bed was too hard, the sheets were rough to the skin and so thin and there was only one pillow for each person. Most hotels I’ve stayed in Italy provided at least two pillows for each guest.

10

Karen

May 1, 2025

·

Stayed 3 nights

Wonderful location rooms are big and comfortable. Breakfast is absolutely amazing!

10

Mara Rubia

Aug 31, 2025

·

Stayed 1 night

The hotel is beautiful, has a wonderful breakfast. the staff was very helpful and professional. we were a walkable distance from the main attractions. Great time!

8

Stephen

Apr 2, 2024

·

Stayed 3 nights

This is absolutely my go-to hotel in Florence, within easy walking distance of all the historical sights and also perfectly located for just walking around. The only downside, which is minor, is that during peak periods the breakfast area is inadequately sized—the service is great, but sometimes family groups have to wait.

10

mark

Aug 4, 2025

·

Stayed 4 nights

Impeccable service and high quality decor. Has a vintage charm, whilst being modern and clean. Romantic, traditional and characterful. Faultless breakfast. Highly recommended.

10

BERNARD

Oct 18, 2025

·

Stayed 4 nights

Hôtel de bon standing, très calme, très propre, très bien placé pour visiter la ville. Le personnel est présent, discret et efficace. Le buffet petit déjeuner vraiment royal. Seul bémol pour moi la douche dans la baignoire.

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10

philip

Apr 28, 2025

·

Stayed 3 nights

Great location - 10min walk from the tram and main station. In the heart of the old city - Uffizzi Gallery, Duomo and Palace Vecchio all 10 min walk max. In the heart of many restaurants and high end shopping. Great breakfast options, staff very welcoming, spacious and comfortable room. I guess my only gripe was being charged on checkout for bottled water from the mini bar as thought this was free (as only drink in the mini bar) Other than that a 5 star stay.

8

Jesus

Jan 6, 2026

·

Stayed 2 nights

Muy bien ubicado las camas un poco aguadas , el personal muy amable , les falta un buen restaurante para cenar el desayuno si estaba bueno

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10

Michael

Aug 18, 2025

·

Stayed 2 nights

Centrally located. Very good breakfast. Nicely decorated. Staff was so kind and welcoming!

2

Lydia

Dec 18, 2024

·

Stayed 4 nights

Rude front desk. No coffee or kettle in room. Only available for extra fees. Hairs in the breakfast buffet! Thin walls so prepare to hear everything!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $418	2 $488	3 $448
4 $432	5 $490	6	7	8 $583	9 $552	10
11 $483	12 $408	13 $477	14 $408	15 $528	16 $464	17 $420
18 $286	19 $486	20 $539	21 $293	22 $282	23 $368	24 $421
25 $434	26 $343	27 $348	28 $383	29 $375	30 $334	31 $257

Hotel De La Ville

Prices for Hotel De La Ville

Monthly average prices

About this property

Location

Room options

Premium Room

Classic Single Room, 1 Twin Bed

Superior Double Or Twin Room

Suite

Classic Double Or Twin Room

Junior Suite

Basic Double Room

Guest reviews of Hotel De La Ville

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel De La Ville

Considering this hotel for your Florence trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28 $378	29 $403	30 $572