Is parking available at the property?

Free self parking is available on-site, but guests must contact the property in advance to reserve a parking space.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Does the property allow pets?

Pets are not allowed at this property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 12:00 AM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of EUR 55 per vehicle (one-way, maximum occupancy 7). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Coverciano, Florence, within a 10-minute drive of the Cathedral of Santa Maria del Fiore and Uffizi Gallery. It is approximately 3.1 miles from Ponte Vecchio and 4 miles from Piazza di Santa Maria Novella.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available from May to October, with access from 10:00 AM to 7:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. One child aged 5 years or younger can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of EUR 15 per day, and rollaway beds can be requested for EUR 30 per night. Availability is subject to confirmation, and advance requests are recommended.

Villa Neroli - Place of Charme in Florence

Average nightly price at Villa Neroli - Place of Charme by month, last 12 months (USD)
Month	Average price
January	$106
February	$124
March	$152
April	$202
May	$265
June	$208
July	$197
August	$170
September	$244
October	$257
November	$152
December	$123

What guests think

Travellers describe Villa Neroli - Place of Charme as a serene, well-kept retreat outside Florence’s busy center, with spacious modern rooms, attractive grounds, and convenient parking and public transport access.

Its quiet setting suits those avoiding crowds, and buses or taxis make reaching central sights in roughly 15–25 minutes. Facilities include a pool, gym, sauna/spa, and poolside service; a few note limited gym or spa hours and an unheated pool. Service earns frequent praise for helpfulness, and many enjoyed tasty breakfasts and dinners, while some mention AC or heating quirks, occasional bar service issues, and rare housekeeping lapses. Expect a comfortable, relaxed base just outside Florence.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Pool, gym, sauna/spa, on-site restaurant/bar, free parking, and pleasant grounds are recurring highlights. Some guests mention limited gym or spa hours, an unheated or occasionally closed pool, pricey pool drinks, and a small or less comfortable bar area.

Related guest reviews

10

Joanna

Feb 28, 2026

·

Stayed 1 night

We always look forward to stopping at Villa Neroli on working trips as it’s super convenient amd comfortable. Easy to park, check-in amd relax in the sauna or get a work out in the gym. Dinner is always delicious, breakfast has good options. The service is prompt and kind. The location is perfect for biz travelers as well as tourists who want to see all but stay away from the crowds amd confusion.

10

Mark

Sep 13, 2025

·

Stayed 4 nights

Restaurant for breakfast and dinner, amenities and staff was excellent. Very clean including the pool area. Only issue was that the gym didn’t open until 9am.

10

Stephen

Aug 2, 2025

·

Stayed 3 nights

This is one of a small chain of hotels run by Places of Charme. It's first class throughout - quiet, classy, and with tasteful new furnishings, large rooms, and an excellent breakfast. The swimming pool is well managed, with a pool bar, and the beds have movable shades to shield your head from the sun. We stayed in 9 places during our 3 week visit to Italy and this was one of the best - I'd be happy to stay there again.

10

Jørn

Jul 24, 2025

·

Stayed 3 nights

Et meget bra Hotell med super service! Poolen berga oss etter varme dager i sentrum. Bra mat og frokosten enestående. Vi kommer tilbake👍

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10

Jocelyn

Apr 7, 2025

·

Stayed 3 nights

Great property! Breakfast was delicious! The pool was unfortunately closed during our stay, but overall great hotel that is a 15 min drive from downtown Florence. We had our own car and were able to park on site.

10

kourosh

Oct 15, 2025

·

Stayed 1 night

Absolutely phenomenal staff. Hotel is beautiful with a smell of rose petals and jasmine. Facilities and rooms are clean and comfortable. My recommendations: Work on the Spa. Much can be improved to make this place a superb villa. The pool side needs some attention. Gym and spa hours are limiting to be an outstanding spa. I would extend the hours to 10pm. The restaurant's food is ever so delicious. They even let you juice your own juice. The business area could be developed a bit but the meeting rooms are amazing. Overall this could be a 4.9-5.0 star stay with some minor improvements

10

Anne

Jun 30, 2025

·

Stayed 2 nights

Väldigt fint hotell med gym och pool. Lite dyrt med en läsk vid poolen dock. 5€, borde inte kosta mer än i restaurangen. Mkt god mat i restaurangen med passande viner och mkt god service.

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10

Sheila

Jul 21, 2025

·

Stayed 2 nights

Stunning grounds and location fab. Loved having a pool onsite

10

Andrea

Aug 24, 2025

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Stayed 1 night

Sehr schönes Design des Hotels, Pool im Aussenbereich, gutes Frühstück und Essen a la Card, super bequemes Bett, Lademöglichkeit für E Auto, sehr freundliches und hilfsbereites Personal, eignet sich für einen Florenz Besuch

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10

Christopher

Jul 2, 2025

·

Stayed 2 nights

This property was amazing. Staff and front desk were very accommodating by helping us find taxis and places to eat. The pool was beautiful, and the overall feel of the hotel was relaxing and enjoyable. I highly recommend this property, and we will return.

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Cleanliness

Rooms and common areas are repeatedly described as very clean and well maintained. A few guests noted maintenance or housekeeping misses such as worn hallway carpets or overlooked items.

Related guest reviews

10

Rosa

Aug 2, 2025

·

Stayed 2 nights

Very clean. Great breakfast selection

10

Stephen

Aug 2, 2025

·

Stayed 3 nights

This is one of a small chain of hotels run by Places of Charme. It's first class throughout - quiet, classy, and with tasteful new furnishings, large rooms, and an excellent breakfast. The swimming pool is well managed, with a pool bar, and the beds have movable shades to shield your head from the sun. We stayed in 9 places during our 3 week visit to Italy and this was one of the best - I'd be happy to stay there again.

10

Omead

Jul 23, 2024

·

Stayed 1 night

The property was very clean and spacious.

8

LORENA

Nov 21, 2024

·

Stayed 2 nights

Good overall, room was not thoroughly clean, we found a pair of dirty male underwear in one of the closets , perhaps from prior guests.

8

Antoinette

Jan 2, 2025

·

Stayed 7 nights

Villa Neroli, Florence: A Peaceful Retreat with Minor Shortcomings Villa Neroli is a delightful haven in a quiet residential area of Florence, perfect for those seeking a tranquil escape from the city’s busy center. The serene location ensures peace and quiet, yet restaurants are within walking distance, and the villa offers outstanding dining options. The staff’s friendliness and efficiency were highlights of the stay. They made transportation hassle-free by arranging cabs and providing arrival times and cab details. However, a few minor issues stood out: • Room Amenities: The lack of an iron and ironing board was inconvenient. • Laundry Service: Requested laundry service was not completed, even after a two day trip to Switzerland. • Cleanliness: Dust on the floors throughout the stay suggested rooms weren’t thoroughly cleaned. • Noise Levels: As occupancy increased, noise from other guests became noticeable through the walls, and a barking dog on the last day disrupted the calm atmosphere. Overall, Villa Neroli offers excellent dining, friendly service, and a peaceful setting. With improvements in cleanliness, amenities, and noise management, it could become even better.

10

Patrick

Nov 9, 2025

·

Stayed 3 nights

Very clean, recently renovated, large parking Smiley employees

10

Flavia

Oct 23, 2025

·

Stayed 6 nights

They have very clean and modern rooms, everything in hotel is very well taken care of. The rooms are also spacious compared to other hotels in Florence and very comfy beds. The restaurant is also great! 5 stars on everything! Will be back next year.

10

Rebecca

Feb 8, 2026

·

Stayed 2 nights

Super clean rooms and amazing buffet breakfast

10

Ty-Amber

Oct 27, 2025

·

Stayed 3 nights

This is definitely the best hotel experiences I’ve ever had! Clean, quiet, with amazing staff. The food was AMAZING! It felt more like a luxury apartment than hotel. Will absolutely stay here again.

10

Mary

Oct 13, 2025

·

Stayed 1 night

The building itself could yse some work. The carpets need replaced in the hallways. The walls in our room needed cleaned or painted, partially the bathroom. Comfortable beds and quiet atmosphere.

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Rooms

Rooms are modern, spacious, and comfortable, with quality beds and some pleasant views. A minority reported temperature-control quirks, occasional noise between rooms, small bathrooms in a few layouts, or limited in-room Wi‑Fi.

Related guest reviews

10

Simone

Feb 4, 2026

·

Stayed 5 nights

Este hotel foi uma grande surpresa!!! Quartos lindos e espaçosos, extremamente limpos, camas confortáveis, café da manhã maravilhoso, equipe solícita e um ótimo custo benefício! Super indico!

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10

Diana

Sep 26, 2025

·

Stayed 3 nights

The room was great and the grounds were very nice. The staff was excellent!

10

Alex

Jun 30, 2023

·

Stayed 1 night

Rooms are modern and updated. Comfortable bed

8

Antoinette

Jan 2, 2025

·

Stayed 7 nights

Villa Neroli, Florence: A Peaceful Retreat with Minor Shortcomings Villa Neroli is a delightful haven in a quiet residential area of Florence, perfect for those seeking a tranquil escape from the city’s busy center. The serene location ensures peace and quiet, yet restaurants are within walking distance, and the villa offers outstanding dining options. The staff’s friendliness and efficiency were highlights of the stay. They made transportation hassle-free by arranging cabs and providing arrival times and cab details. However, a few minor issues stood out: • Room Amenities: The lack of an iron and ironing board was inconvenient. • Laundry Service: Requested laundry service was not completed, even after a two day trip to Switzerland. • Cleanliness: Dust on the floors throughout the stay suggested rooms weren’t thoroughly cleaned. • Noise Levels: As occupancy increased, noise from other guests became noticeable through the walls, and a barking dog on the last day disrupted the calm atmosphere. Overall, Villa Neroli offers excellent dining, friendly service, and a peaceful setting. With improvements in cleanliness, amenities, and noise management, it could become even better.

10

Dawn

Apr 15, 2023

·

Stayed 1 night

Got upgraded to a suite after booking a room for 3 & the room was great!! The windows opened to a lovely view of the green landscape & also the pool outside. Beds were comfortable & everything was very clean. Had to use an adaptor for their hair dryer which I thought was funny. You can tell things are new. Only recommendation is glasses for the room would have been nice. Breakfast was included & was very good!!

10

Natalie

Oct 25, 2025

·

Stayed 3 nights

Beautiful hotel! Everything about it was amazing, the view, breakfast, the restaurant!! I would love to come back.

8

Aleksey

Apr 15, 2023

·

Stayed 2 nights

Newly improved interior - everything is clean, shiny and new. Breakfast is really good. We had 3 rooms, all three have slightly different layout. One of them had tiny toilet comparing to other two. Otherwise everything else was almost perfect. If you want to stay near Florance - it's the place.

10

Flavia

Oct 23, 2025

·

Stayed 6 nights

They have very clean and modern rooms, everything in hotel is very well taken care of. The rooms are also spacious compared to other hotels in Florence and very comfy beds. The restaurant is also great! 5 stars on everything! Will be back next year.

10

Milena

Jan 2, 2026

·

Stayed 6 nights

Nous avons apprécié le calme et la disponibilité du personnel Les chambres sont de dimensions généreuses et fort bien équipées

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10

Jesus

May 15, 2024

·

Stayed 10 nights

Stayed for 10 days and everything was wonderful. One slight complaint was Wi-Fi was not reachable from our room. Aside from this, wonderful service & experience!

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Service

Service is widely praised as friendly, attentive, and helpful, with staff arranging taxis and accommodating requests. There are occasional reports of impolite management or inconsistent bar/restaurant service.

Related guest reviews

10

Latasha

Sep 7, 2025

·

Stayed 3 nights

This property was a dream, even more beautiful in person. The staff was amazing and helpful every step of the way. Would absolutely stay here again and would recommend to anyone who’s thinking of visiting Florence.

6

Fares

Oct 8, 2023

·

Stayed 4 nights

Average hotel. More like a 3 star. Rude management. Did not have clean towels when we checked in. Staff apologizes and said they would send new ones. Did not come until next day. When we ordered a taxi from the room they said it would be there in 5 mins. Come to the lobby and no one has ordered one. When we questioned as to why this is the case, the manager rudely jumped in and shouted it would be here now in 5 minutes and that there is no difference. Not one apology. Many better hotels around. Florence is beautiful and very welcoming. This hotel is not.

6

Kelly

Sep 21, 2024

·

Stayed 2 nights

The hotel is clean and quiet, not good for walking anywhere, the city is about a 15 -20 minute cab ride away. We intentionally chose a place further away for relaxation, as this was a midpoint in our trip. The front desk staff were not the friendliest and got rude when we had an issue with them regarding something which i will describe below. The food was good and Ben was an amazing server. Now the issue, in Europe, we have travelled a decent amount and we are aware that you need to put the room card in the wall for electricity to work. They apparently use the system (a light is outside the door if the card is pushed in the slot) to determine their ability to walk into your room unannounced, no knocking, calling out, etc. The room had already been cleaned that morning, this was early afternoon, you can imagine my surprise when i had ran back to the room, in the middle of the day, therefore no lights were needed and had just come out of the bathroom and was grabbing my things (in my bathing suit and cover up) to have a 30 something year old man walk in unannounced and not even wearing a hotel shirt. He was shocked to see me and immediately closed the door. I walked out to the hallway, I asked him what he needed. He indicated that he worked for the hotel and offered no explanation, just left. I went to the front desk and explained the situation to them and they were rude and said it was there policy to trust the light. I think they should at least knock but thats me

10

Sharad

Jun 5, 2025

·

Stayed 2 nights

Villa Neroli exceeded our expectations. The service and cleanliness were superb. We had a very early morning flight from Florence. The hotel packed us breakfast to go at 6:00 AM which was greatly appreciated. I have never seen other hotels do that. Very satisfied and this will be our first choice to stay if we ever visit Florence again.

10

Jennifer

Oct 12, 2025

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Stayed 2 nights

Safe parking area to catch Taxi. Nice bar with excellent service. Reception staff is outstanding and printed documents for us.

10

Debbie

Nov 21, 2025

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Stayed 9 nights

The staff was great. The location was perfect-away from the hustle and bustle, but easy taxi ride anywhere!

10

Steven

May 26, 2025

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Stayed 1 night

"This is an amazing place with even more amazing staff, especially Sabrina at the front desk. She made some incredible recommendations for places to visit that made our stay extremely pleasant. I highly recommend this place!"

10

Rita

Oct 18, 2025

·

Stayed 6 nights

We had a wonderful stay. The property was very convenient and picturesque. The staff was knowledgeable and friendly. We enjoyed the very comfortable atmosphere and the varied and excellent breakfast and dinner. We highly recommend this hotel and look forward to returning soon.

6

Sarah

Oct 5, 2025

·

Stayed 2 nights

I would not recommend Villa Neroli. The worst part was the bar and dining. Mainly the arrogant manager; at least he acted like the manager. The staff for the most part was not welcoming and we could not wait to leave. We loved everything else about Florence!

10

Victor

Jun 16, 2023

·

Stayed 3 nights

Excellent service

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Location

Set outside Florence’s center in a quiet area, with buses or taxis typically taking about 15–25 minutes to major sights. Many appreciate the calm; several note higher transport costs and fewer dining options nearby.

Related guest reviews

10

Fredrick

Oct 8, 2024

·

Stayed 3 nights

On the outskirts of Florence so out of the hoards of tourists and traffic. Only downside is you need a bus or taxi to avoid walking the 2.5 miles on busy streets. But really liked the location for it’s quiet neighborhood.

10

Thomas

Apr 17, 2023

·

Stayed 4 nights

Great hotel just outside the main Florence downtown, easily accessible by bus or short taxi.

10

Lindsey

Jul 23, 2025

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Stayed 3 nights

We loved our stay at Villa Neroli. The staff was kind and helpful, the breakfast was great, and the location, though outside the center of Florence was great. Taking the bus from the hotel was easier than we thought it would be, and it was actually preferable to driving, as parking in Florence is very difficult.

10

Jasmine

Oct 16, 2025

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Stayed 3 nights

Great hotel, good for the end of our stay when we were tired and a bit over the tourism. It’s around a 25 minute uber from the city center and 35 minute bus ride. Thought it was nice, the most comfortable bed out of all of our hotels and had a decent gym. Only odd thing is we had a weird pump noise in room 114 that would wake us up often though and the toilet would smell poorly of sewage at times.

10

Elsa

Nov 17, 2025

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Stayed 4 nights

L'hôtel a beaucoup de charme, est très calme puis qu'à 20 mns en bus du centre de Florence. Notre chambre était grande, propre et lumineuse. L'accueil est charmant et très souriant. Le petit déjeuner est très complet. C'est une magnifique base arrière pour visiter Florence!

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10

Debbie

Nov 21, 2025

·

Stayed 9 nights

The staff was great. The location was perfect-away from the hustle and bustle, but easy taxi ride anywhere!

10

Marcia

Oct 16, 2025

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Stayed 4 nights

Extremely pleasant and accommodating staff. Very clean and quiet place. Buffet breakfasts are excellent. We did not have a car; we used taxis and the 17 bus which was very convenient.

10

Xanthe

Jun 21, 2025

·

Stayed 4 nights

Beautiful, well maintained hotel with friendly staff. The pool was clean and sunny, and not too busy in May. Easy to get into Florence by bus, which is only 1€, which I would recommend for dinner as there are not many places to eat nearby and the hotel restaurant is expensive.

10

Ali

Jun 29, 2025

·

Stayed 2 nights

The overall experience staying here was very good. The only drawback was that it’s a bit far from downtown and the historical sites in Florence, so we had to take a taxi every time we went out.

10

Johan

May 6, 2024

·

Great hotel, good staff, clean and the best of all if you got a rented car they have parking in the hotel. Although is limited be there early and then just Uber or taxi through the city which is very convinient and easy. If you need to go to wineries you can just call reception and have them get you a car which they offered. LOVED my stay will be back

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Dining

Breakfast is frequently lauded for variety and quality, and many enjoyed excellent dinners at the on-site restaurant. Some found breakfast inconsistent or service slow at times, and a few considered the restaurant pricey.

Related guest reviews

8

Harry

Oct 21, 2025

·

Stayed 4 nights

Really clean room and very attentive staff. Was ideal for what we wanted. Breakfast wasn’t great for hotel breakfasts and could have done with a bit more quality over the amount of choice. Was also laid out poorly with the fruit in the corner

10

Catherine

Sep 8, 2025

·

Stayed 2 nights

We had a very pleasant stay, it was homey and comfortable with a wonderful restaurant.

10

Amy

Sep 1, 2025

·

Stayed 5 nights

This was my favorite hotel of the 4 we stayed at on our 2-week trip. It is about a 10-15 min to the historic city center which made the property quiet and serene; a great place to relax after busy days shopping and touring. We stayed for 5 days and our room was kept clean the entire time. The staff was extremely helpful getting us cabs quickly whenever we asked. Breakfast was a very nice spread and one night we had dinner at the restaurant as well and the food was amazing. One of my favorites for our whole stay in Florence. We would definitely stay here again.

10

Isabella

Jul 27, 2024

·

Stayed 2 nights

Everything was just perfect. My heart was heavy when checking out from this hotel. I have already made plans to return in fall. The breakfast is superb and offers most of the delicacies one can ask for. You can even make your own juice from the veggies and fruits provided! The restaurant keeps a high class and serves food you would get in a top rated restaurant in Stockholm. The scenery to sit and ingest this fine food in the garden of the hotel was a serene experience . Despite the calm and quiet placement of the hotel it is easy to get downtown with a bus or taxi. The room we had was modern and clean with a well equipped bathroom. The parking was free of charge and had charging stations for electric cars. Simply perfect. I will be back!

10

Robert

Sep 11, 2025

·

Stayed 3 nights

Schöner Pool und reichhaltiges Frühstück

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10

Natalie

Oct 25, 2025

·

Stayed 3 nights

Beautiful hotel! Everything about it was amazing, the view, breakfast, the restaurant!! I would love to come back.

10

Xanthe

Jun 21, 2025

·

Stayed 4 nights

Beautiful, well maintained hotel with friendly staff. The pool was clean and sunny, and not too busy in May. Easy to get into Florence by bus, which is only 1€, which I would recommend for dinner as there are not many places to eat nearby and the hotel restaurant is expensive.

10

Hector

Nov 23, 2023

·

Stayed 2 nights

El desayuno muy malo.

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10

David

Nov 21, 2025

·

Stayed 4 nights

Place was great. The onsite restaurant was top-notch and the service all around was aces. You’re 20 minutes from everything. If I go to Florence again, I would stay there and I highly recommend it.

10

Jeffrey

Sep 29, 2024

·

Stayed 2 nights

Everything about the property was excellent-staff-location-rooms-facilities -cleanliness and the breakfast was the best of all our stays for the last month while traveling throughout Italy!!! Highly recommend!!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $96	11 $116	12 $96	13 $74	14 $111
15 $68	16 $97	17 $94	18 $102	19 $163	20 $127	21 $102
22 $73	23 $96	24 $180	25 $145	26 $86	27 $110	28 $344
29 $117	30 $181

Su	Mo	Tu	We	Th	Fr	Sa
		1 $164	2 $103	3 $81	4 $81	5 $102
6 $94	7 $121	8 $101	9 $80	10 $98	11 $78	12 $94
13 $72	14 $64	15 $64	16 $72	17 $70	18 $81	19 $104
20 $81	21 $80	22 $80	23 $83	24 $97	25 $104	26 $102
27 $124	28 $131	29 $576	30 $641	31 $620

Villa Neroli - Place of Charme

Prices for Villa Neroli - Place of Charme

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About this property

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Family Double Room

Junior Room

Deluxe Double Room

Family Room

Family Deluxe (2 Bedrooms For 6 Pax)

Classic Double Room

Classic Single Room

Guest reviews of Villa Neroli - Place of Charme

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