Is parking available at the property?

Complimentary parking is available on-site.

Is breakfast offered at the hotel?

Breakfast is not provided at the hotel.

Does the hotel allow pets?

Pets are not allowed, and service animals are also not permitted.

What are the check-in and check-out times?

Check-in time starts at 16:00 and ends at 22:00. Check-out time is at 11:00. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the hotel located in relation to key landmarks?

The hotel is located in Haeundae, near a metro station and on the beach, with attractions like Haeundae Beach and Gwangalli Beach nearby.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool, which is available for guests to enjoy.

Are children allowed to stay at the hotel?

Children are welcome at the property.

What are the policies regarding extra beds and cribs?

Extra-person charges may apply, and availability of extra beds or cribs should be confirmed in advance.

NewCZ Haeundae Residence - 4 Star Hotel in Busan

Average nightly price at NewCZ Haeundae Residence by month, last 12 months (USD)
Month	Average price
January	$52
February	$66
March	$69
April	$77
May	$153
June	$140
July	$129
August	$144
September	$87
October	$145
November	$69
December	$68

What guests think

At NewCZ Haeundae Residence, travellers consistently praise the new, modern rooms, overall cleanliness, and walkable location near Haeundae Beach, with many finding the spacious layouts and in‑room kitchens convenient for families and longer stays.

Common drawbacks include extra fees and limited hours for the pool and gym, laundry machines shown in listings but often inoperable or absent, and light service (towels on request, infrequent housekeeping, guests managing trash). Several guests found signage unclear and the contactless, third‑floor check‑in unintuitive, with some citing limited desk hours and a late 4 pm check‑in. Views range from excellent ocean outlooks to partial or obstructed, and a few reported bathroom or lobby odors. Expect a clean, well‑located residence‑style stay with strong space and value but pared‑back hotel services.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern building with convenient parking and access to an infinity pool and gym, but these require extra fees and have limited hours. Several reviews also note laundry is unavailable or machines are not operational.

Related guest reviews

10

Byron

Oct 18, 2025

·

Stayed 4 nights

Nice large fully equipped apartment, Very nice pool and gym. Excellent location, easy walk to beach and restaurant area. Very quiet rooms

8

Leanna

Jul 5, 2025

·

Stayed 2 nights

Tried checking in online but ended up going to the 3rd floor to check in. Room had a great view and was super clean and modern. Was within walking distance to the beach, shopping, and many restaurants. Would definitely go there again. Only drawback was you have to pay to use the pool or gym.

10

JunHan

Nov 5, 2025

·

Stayed 1 night

깔끔하고 주차가 넉넉해서 좋아요

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10

Anne Marie

Nov 9, 2025

·

Stayed 6 nights

A beautiful property, clean, well-maintained and comfortable. The room looks exactly like the pictures. The only negative was that expedia describes that room amenities include a washer, but although there is one in the room, it cannot be used. Also there is a fee to access the gym/pool (which it states on the expedia app but not on the website expedia.ca) and that fee is steep at $30-40 per use, per person.

6

Amey

Oct 7, 2025

·

Stayed 4 nights

Great location, excellent views from L38 Lounge. Terrible smell from sewer and drains inside apartment and all around Busan, so cant entireley blame the property for this. However, the fittness centre opens at 9am and is not part of the property, you need to pay extra. And the swimming pool is also another fee, and has doesnt ipen until 10am, plus it has closure times during the day making it hard to schedule in a convenient time. Laundry is also not available. Its disappinting that this property is advertised with amentities and laundry which is very misleading.

6

Daniel

Jun 16, 2025

·

Stayed 2 nights

Not an actual hotel. Limited communication, no laundry available even though it’s depicted in pictures. Additional fees for pool and gym- difficult to set up. It is a great location though- close to beach and main roads

10

Sze Ying

Jan 8, 2026

·

Stayed 2 nights

New residential building. Room is spacious, clean, well equipped and fit for 5 pax of our family members. Location is great. With parking lot beneath the building. Check out time is 11.00am but parking is till 4.00pm. Reception staff is friendly and courteous. Check in is fast. Additional of towels are given at no questions

6

Sebastian

Jun 5, 2025

·

Stayed 2 nights

Hotel was nice but the proof and gym are extras. Read the fine print as to not get caught out!

8

Alex

Oct 19, 2025

·

Stayed 3 nights

The apartment was fantastic and in a great location and good value, however some small negatives: - 10am checkout time is early - Towels weren't included, they were provided once we asked, but seems a basic thing to just include - Pool isn't included, but is the main photo on the site. The rate to use the pool is also excessive (40000krw per person)

6

Jacob

Oct 11, 2025

·

Stayed 1 night

Room was very nice and tidy and was very modern. However the property doesn't make it clear that the pool is not included with the stay and the charge to use them is well above what can be justified. There was also a massive lis

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Cleanliness

Reviews frequently describe rooms and common areas as new and very clean. A minority reported bathroom or lobby odors and occasional construction dust or minor maintenance issues.

Related guest reviews

10

JUYOUNG

Apr 6, 2025

·

Stayed 1 night

청결하고 시설도 좋았습니다. 숙소 위치도 좋구요.

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4

JULIE

Apr 12, 2025

·

We arrived at the hotel location, but there's no front desk and there was signage saying to check your email for your code (didn't receive one), check your phone for a text (we had an e-sim so couldn't check). We spent about 30 minutes trying to figure out what to do! We had already paid for the hotel room and I had nothing on my reservation confirmation email. We finally saw a small sign by the elevator to go to the third floor... where there was luckily someone there who repeated the email/text code. He took my passport to verify ID and then wrote down the hotel room number and code. The room was large and spacious, but the bed sheets and pillow covers had dirty stains on them... and our main complaint was that the bathrooms smelled horrible... like there was a major sewage backup and we were sleeping in a rotten outhouse. The kids were gagging all the time and even with shutting the bathroom doors, we could still smell it in the bedrooms. Although the room was large and great, due to the dirty sheets and terrible smell we wouldn't be able to recommend this accommodation to another family!

6

Amey

Oct 7, 2025

·

Stayed 4 nights

Great location, excellent views from L38 Lounge. Terrible smell from sewer and drains inside apartment and all around Busan, so cant entireley blame the property for this. However, the fittness centre opens at 9am and is not part of the property, you need to pay extra. And the swimming pool is also another fee, and has doesnt ipen until 10am, plus it has closure times during the day making it hard to schedule in a convenient time. Laundry is also not available. Its disappinting that this property is advertised with amentities and laundry which is very misleading.

8

Dongseok

Feb 18, 2026

·

Stayed 1 night

객실 깨끗합니다. 직원은 퇴실할 때 까지 보이진 않긴 했지만 문제가 되진 않았구요. Tv가 깜빡 거렸습니다. 전체적으로 무난했습니다.

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10

Jungho

Dec 25, 2024

·

Stayed 1 night

very clean & very good facility with fantastic view

10

Vincent

Oct 31, 2025

·

Stayed 4 nights

Excellent hotel ! Très propre, recent, avec beaucoup d’équipement et très bien placé. On est resté 5 nuits et c’etait super ! Sachant que nous sommes tatillons Merite sa bonne note

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10

Jihwa

Jan 12, 2026

·

Stayed 2 nights

객실이 깨끗하고 좋았어요. 정수기가 있어서 더 좋았네요.

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10

MICHAEL

Oct 29, 2025

·

Stayed 2 nights

Room was super clean and everything seemed brand new!

4

MacKenzie

Jan 27, 2026

·

Stayed 3 nights

I would not recommend this hotel. There was a very weird smell coming from the bathroom; we actually asked to move from our original room because the smell was so bad and the second room also had a weird smell. Many amenities were not included and the elevators are very slow. Also the size of rooms are not as pictured.

4

EUN JIN

Apr 15, 2025

·

Stayed 8 nights

Well that was a big mistake… the property is still under active construction, including the lobby and most of the units. There’s dust everywhere (probably something toxic since workers were all wearing masks) Don’t expect your regular hotel experience because it isn’t. This is a residence, or apartment-like facility at least the unit I stayed. There is no lobby and a personnel to greet you or assist. Btw, for partial ocean view, turns out, you get an inch of ocean view blocked by another building in front. I wish I could upload a photo of this hilarious place. The location was convenient, just behind a main tourist street. The unit itself was clean, spacious, though it would’ve been nice to have some coffee mugs instead of two disposable cups which they refused to restock. Go figure.

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Rooms

Rooms are modern and often spacious with kitchenettes and good soundproofing; many enjoy sea or city views. Views can be partial or obstructed, and some found beds firm or room types/sizes not as expected.

Related guest reviews

10

ATSUKO

Aug 24, 2025

·

Stayed 2 nights

パノラマスイートパーシャルオーシャンビュールームを利用。 3人で泊まりました。ゆったりした広さのリビング、キッチンがあり、ベッドルームも各自一部屋使えたのでとても快適でした。大通りに面したビルの中にあります。レジデンスの名前はドアに小さく書いてあるだけなので、タクシーなどで行く場合は若干わかりづらいかもしれません。フロントは3階にあり、朝9時からなのでそれに合わせてチェックアウト、荷物預けをしました。サービスが過剰でなく、そのぶんコスト的にお値打ちだと思います。

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10

Myoungkwan

Dec 7, 2025

·

Stayed 1 night

넓고 바다뷰 멋지고, 깨끗하고 좋았습니다. 모두 만족했어요.

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8

Roland

Sep 16, 2025

·

Stayed 4 nights

Sehr modernes Zimmer mit Blick auf die Skyline. Grosser Kühlschrank und kleine Küche - super!

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4

Wook

Jan 5, 2025

·

Stayed 4 nights

I could never figure out how to turn on the bathroom light—it was too complicated. The pillow was too high, the bed was too hard, and the blanket had an odd smell. The room was so different from the picture.

6

Jenny

Sep 26, 2025

·

Stayed 1 night

I couldn't see any ocean view.. inside buildings

10

SOYE

Sep 3, 2025

·

Stayed 2 nights

너무깨긋하고 좋아요 다만 조금 많이 좁앗어요

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8

Heath

Dec 1, 2025

·

Stayed 4 nights

Great view. Very spacious. We liked the massage chair!

10

Grace

Sep 20, 2025

·

Stayed 7 nights

The place was spotless, 2minutes walk to Haeundae beach with many restaurant options. The rooms were soundproof It seems because I couldn’t hear any noise when I was inside the room itself. 24h front desk service was convenient. They were always eager to answer any of my questions or requests. The only thing I would say is to make it more clear that the reception is on the third floor. It could be a bit confusing for guests on the first day.Overall great stay. Highly recommend

6

Hong

Apr 19, 2025

·

Stayed 1 night

The property did not provide enough towels or bed linens. We arrived late and no one was there to help. The area or building is under renovation so you can see a lot of construction. Our room was very new and spacious. I wish it was closer to the beach and shopping area.

10

Christopher

Nov 18, 2025

·

Stayed 4 nights

Beautiful, spacious suite.

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Service

Feedback is mixed: staff are often friendly and responsive, but unclear signage and a contactless, third‑floor check‑in caused confusion, with some citing limited desk hours. Housekeeping is infrequent and towels typically require requests.

Related guest reviews

10

Jaeui

Jun 11, 2025

·

Stayed 1 night

Stayed at NewCZ Haeundae for a couple of nights during my trip to Busan, and it was honestly a great choice. The room was super clean and looked just like the photos—modern, simple, and cozy. Location-wise, it’s perfect. Just a short walk to Haeundae Beach, and there are lots of cafes, convenience stores, and restaurants nearby. I didn’t have to worry about anything. The bed was comfy, and I appreciated how quiet it was at night. Check-in was smooth and contactless, which I liked. One thing I also noticed was how responsive and kind the staff were through KakaoTalk. Definitely would stay again if I come back to Busan. Solid place for both solo travelers and couples.

10

Edwin

Jun 4, 2025

·

Stayed 5 nights

We couldn't check in online, so it took a few minutes finding out that we needed to go to the 3rd floor for check in. Better instructions at the entrance of the building would have helped. Once we figured things out it was easy and fast. The staff we very friendly and helpful, I'm thinking of coming back next year, very pleased.

8

SangMin

Sep 14, 2025

·

Stayed 2 nights

It was a bit difficult to check in. It doesnt have a proper signage. Housekeeping is every 3 days.

8

Austin

Apr 5, 2025

·

Stayed 1 night

The property has a convenient location for you to get around. The property is like an apartment, so amenities like room service, towel change and free fitness facility access is not provided. The fitness facility requires a fee and the towel change is only provided when requested.

10

Jaehyun

Sep 7, 2025

·

Stayed 5 nights

신축건물이라서 깨끗하고 데스크와 소통도 카톡이나 유선으로 가능해서 편리했습니다.

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10

Sze Ying

Jan 8, 2026

·

Stayed 2 nights

New residential building. Room is spacious, clean, well equipped and fit for 5 pax of our family members. Location is great. With parking lot beneath the building. Check out time is 11.00am but parking is till 4.00pm. Reception staff is friendly and courteous. Check in is fast. Additional of towels are given at no questions

4

Hyelin

Nov 28, 2025

·

Stayed 5 nights

You shouldn’t think of this place as a typical hotel. Although it’s listed as a four-star property, it falls short of what you’d normally expect. The main issues are that the reception operates only from 9 a.m. to 10 p.m., so you can’t get help outside those hours; housekeeping only empties the trash once every four days with no floor or bathroom cleaning at all(so we had to clean the room ourselves) and IDs weren’t checked at check-in, meaning anyone can enter the building freely, which raises security concerns. On the positive side, the building is new, everything is clean, and the balcony offers a partial ocean view.

8

Julie

Jun 13, 2025

·

Stayed 2 nights

the unit was modern and clean. enjoyed the views of the beach and coast from the unit. garbage disposal was well setup not requiring us to bring anything down to sub levels. parking was convenient. the only difficult part was checking in ... unsure where we were suppose to go and had to go to multiple areas to get directions for the right area. also sent texts to the mgmt for additional towels but those requests never got unfulfilled. would stay again if we are in the area as the unit was nice.

8

MAX

Jan 21, 2026

·

Stayed 4 nights

- Room extremely clean - Excellent staff - Great location - A few minor and forgivable quirks (only hand towels, unclear instructions, iffy hot water etc.) The main drawback is the 4PM check-in time. Coming off a red-eye long distance international flight, the late check-in time is brutal. Convenient for hotel, at the expense of customers. Although I like the property, I'll look for something else next time.

8

PETER

May 21, 2025

·

Stayed 3 nights

The property was clean. The staff was nice and helpful but they were hard to reach with a phone call.

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Location

Highly walkable setting near Haeundae Beach, restaurants, and the subway, making sightseeing easy. Many guests picked it for family stays due to convenient surroundings.

Related guest reviews

10

Byron

Oct 18, 2025

·

Stayed 4 nights

Nice large fully equipped apartment, Very nice pool and gym. Excellent location, easy walk to beach and restaurant area. Very quiet rooms

10

Anand

Jul 9, 2025

·

Stayed 3 nights

Great views and location

8

OLIVIA

Oct 20, 2025

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Stayed 5 nights

Great location and near restaurants, subway and convenient stores. Listing indicated a washing machine, which was my deciding factor because I was traveling from 2 weeks in Japan and needed a washer. There was a washer BUT it was not operational! Also, we did not have bath towels the first night of a 5-night stay but it was remedied the next day…and then some!

10

Maria

Jun 27, 2025

·

Stayed 6 nights

The hotel is excellent! It’s walking distance to Haeundaue Beach, aquarium, metro line, and many restaurants. It’s about an hour bus ride from the hotel to Gamcheon Culture Village. I would definitely stay here again.

10

Amy

Oct 22, 2025

·

Stayed 2 nights

Very clean and grate value. close to the attractions and sites.

10

Trenton

Aug 31, 2025

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Stayed 2 nights

Omg it was sooo nice, really wasn’t expecting it to feel so luxurious and the room was massive. Great price compared to the states, beautiful views and 1 block away from the beach and dining street nearby.

10

Sze Ying

Jan 8, 2026

·

Stayed 2 nights

New residential building. Room is spacious, clean, well equipped and fit for 5 pax of our family members. Location is great. With parking lot beneath the building. Check out time is 11.00am but parking is till 4.00pm. Reception staff is friendly and courteous. Check in is fast. Additional of towels are given at no questions

10

Grace

Sep 20, 2025

·

Stayed 7 nights

The place was spotless, 2minutes walk to Haeundae beach with many restaurant options. The rooms were soundproof It seems because I couldn’t hear any noise when I was inside the room itself. 24h front desk service was convenient. They were always eager to answer any of my questions or requests. The only thing I would say is to make it more clear that the reception is on the third floor. It could be a bit confusing for guests on the first day.Overall great stay. Highly recommend

8

Maria

Aug 5, 2025

·

Stayed 1 night

So near the beach and dining options! The room and bed is clean and comfortable. You have to go out for dining but the room we had have a fully equipped kitchen.

8

MAX

Jan 21, 2026

·

Stayed 4 nights

- Room extremely clean - Excellent staff - Great location - A few minor and forgivable quirks (only hand towels, unclear instructions, iffy hot water etc.) The main drawback is the 4PM check-in time. Coming off a red-eye long distance international flight, the late check-in time is brutal. Convenient for hotel, at the expense of customers. Although I like the property, I'll look for something else next time.

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Dining

No on‑site dining or breakfast and no room service reported. Guests commonly use in‑room kitchenettes and nearby eateries or convenience stores.

Related guest reviews

10

Eliza Phua

Jun 12, 2025

·

Stayed 9 nights

Was a great hotel with good location and walkable from the main busy street. Rooms were clean and comfortable. Kitchen was equipped and the view was amazing. Conveniently located near the beach too!

10

Nomaan

Sep 17, 2025

·

Stayed 4 nights

Great location, staff/service, rooms, and more. The building is quite new. A kitchen is also a must with young kids. Ah, and staff were very kind and helpful.

10

Jongseong

Oct 11, 2025

·

Stayed 1 night

아이와첫부산여행을왔어요~많이걷고힘들게지쳐숙소로돌아와깨끗한침구와화장실,,너무만족스러웠습니다~바닷바람에더러워진아이옷과저희옷을세탁할수있는세탁건조기도구비되어있어서세탁할수있었어요ㅎㅎ다음날깨끗한옷으로다시입고여행을이어갈수있었어요~해운대시장해수욕장도도보10분내외로다닐수있어서너무좋았어요~저녁에해운대시장관광을하고다음날퇴실후해운대해수욕장에서1시간모레놀이후용궁사로이동했습니다ㅎㅎ다음번에도다시방문하고싶은호텔이였어요가성비좋은호텔에서첫부산여행을기분좋게마무리했어요~

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8

Austin

Apr 5, 2025

·

Stayed 1 night

The property has a convenient location for you to get around. The property is like an apartment, so amenities like room service, towel change and free fitness facility access is not provided. The fitness facility requires a fee and the towel change is only provided when requested.

10

Trenton

Aug 31, 2025

·

Stayed 2 nights

Omg it was sooo nice, really wasn’t expecting it to feel so luxurious and the room was massive. Great price compared to the states, beautiful views and 1 block away from the beach and dining street nearby.

10

Paris

Sep 12, 2025

·

Stayed 2 nights

All around great stay. Hotel is very clean, there is a 24 hour mart right outside of it. Even the most basic room has a kitchen area. Here are some things I wish could change: Bigger towels. Maybe it’s because I’m coming from America. But the towels that are given as bath towels are the size of hand towels Larger sign with hotel name. The hotel name is tuck off in the right corner of the property. I actually passed it at first until GPS showed me it was right there Neither of these would prevent me from recommending this place and coming back

4

Venkata

May 13, 2025

·

Stayed 1 night

Place is ok but communication is not good for the price we at least expect water to be served but nothing. No breakfast either. Ok top of that you need to sign a waiver for belongings which is stupid because they can access the unit anytime and how we are responsible here in this case I don’t get it. Anyway, one advise for hotel team is Make sure to keep clear communication with customers about the pool access as it is advertised as it belongs to hotel but it’s not its an additional payment. Rooms are smalls and no towels either. Don’t know how I booked at first place.

10

Moonkyoung

Oct 11, 2025

·

Stayed 1 night

주차가일단하기편하고 도보로해운대5분정도걸립니다 숙소건물에 편의점이 있고 번호키로 카드키를가지고 다닐필요가없습니다 내부에집기도있고 씽크대도있고 조리해서먹을수있으며 발코니도있어서 너무편합니다 내부에 정수기도있고 일단숙소가 쾌적하고 조용합니다 프론토와소통부분은 조금불편한점도있었습니다 하지만전반적으로 최고였고 또이용하겠습니다.

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8

Maria

Aug 5, 2025

·

Stayed 1 night

So near the beach and dining options! The room and bed is clean and comfortable. You have to go out for dining but the room we had have a fully equipped kitchen.

10

??

Aug 5, 2024

·

Stayed 1 night

부엌이랑 테이블이 있어서 음식 먹기 편해요 ㅎ 저는 시장에서 사와서 먹었는데 냄비랑 조리도구 다 있어서 직접 해먹을수도 있을거같더라구요

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $140	13 $96	14 $155
15 $47	16 $47	17 $47	18 $47	19 $121	20 $179	21 $178
22 $47	23 $48	24 $48	25 $48	26 $50	27 $92	28 $117
29 $48	30 $48

Su	Mo	Tu	We	Th	Fr	Sa
		1 $48	2 $48	3 $48	4 $77	5 $115
6 $57	7 $56	8 $57	9 $56	10 $55	11 $75	12 $108
13 $57	14 $56	15 $56	16 $56	17 $57	18 $77	19 $115
20 $69	21 $69	22 $70	23 $69	24 $127	25 $169	26 $170
27 $75	28 $75	29 $75	30 $77	31 $172

NewCZ Haeundae Residence

Prices for NewCZ Haeundae Residence

Monthly average prices

About this property

Location

Room options

Royal Suite

Deluxe Double City

Panorama Suite Pent with Full Ocean View

Royal Suite with Partial Ocean View

Panorama Suite Partial Ocean View

Deluxe Family Double City

Royal Suite with Ocean View

Deluxe Twin City

Panorama Suite Ocean

Deluxe Family Twin City

Guest reviews of NewCZ Haeundae Residence

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about NewCZ Haeundae Residence

Prices for upcoming dates