Soggiorno Sogna Firenze

Such kind people, clean and fun room painted like the ocean, personal balcony with table and chairs, nice hot shower. But above all, very mice hosts. Thank you!

More of a b&b vibe without breakfast. Location slightly out of the way (1.2km) to centre .20 minute walk

The room we stayed in did not feature in any of the photos the hotel shows online - I booked a standard double. It did not have a safe as advertised. The bed was extremely uncomfortable. The window opened out onto an outdoor terrace space that was used by others staying at the hotel (people could drink and smoke on the "terrace") resulting in the curtains in our room being drawn 24/7 for privacy. There was no bedside lamp, but did have a very dim light above the headboard of the bed. The fan in the bathroom did not work, meaning the mirrors were constantly steamed up - the shower also leaked. The floors were dirty and dusty, soles of our white socks were black if we walked around the room with no shoes on. There were no plug sockets on either side of the bed, the room had a general lack of sockets (one above the TV and one next to the desk, the fridge - which was not very cold - took up the usage of the other socket). Very poor experience at this accommodation. I highly recommend looking elsewhere or booking a "premium" room so that you definitely avoid the room I was given. It was not worth the money.

This hotel was absolutely disgusting. I’m truly shocked at all of the positive reviews. We travel a lot and certainly do not have high expectations or unreasonable standards, but this place was bad in every way. The room was dirty and infested with bugs, not to mention MUCH smaller than the photos depict. We asked to switch rooms due to the bug issues, as we were covered in bug bites. They offered us a bug repellent, which didn’t worked and smelled horrible. They did let us change rooms, but the second room was even worse. Not only was that room also full of bugs, and we continued to suffer horrible bites all over, but the bathroom was also full of mold and the shower was so small it was essentially unusable. The property is also listed as “non-smoking”, but the entire hotel reeked of cigarettes, and there are even ash trays provided on the terrace. I am also unsure why the other reviews describe this property as “conveniently located”, as it is actually quite out of the way from any of the popular tourist attractions. Also limited food options nearby, and the food that is around was not very good. HORRIBLE experience, and the staff did not care at all.

Excellent staff as they are very helpful.