Is parking available at the hotel?

Limited on-site parking is available for guests. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee. It is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM. The cost is approximately GBP 7.5 for adults and children.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of GBP 25.00 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early check-in is available for a fee of GBP 15, and late check-out is available for GBP 20, both subject to availability.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Birmingham City Centre, within a 15-minute walk of the International Convention Centre and Bullring & Grand Central. It is approximately 0.7 miles from Utilita Arena Birmingham and 14.3 miles from the National Exhibition Centre.

What are the hotel's policies for children?

Children aged 12 years and younger stay free when occupying the parent or guardian's room using existing bedding.

B&B HOTEL Birmingham Centre

Average nightly price at B&B HOTEL Birmingham Centre by month, last 12 months (USD)
Month	Average price
January	US$59
February	US$67
March	US$85
April	US$76
May	US$75
June	US$81
July	US$70
August	US$69
September	US$97
October	US$79
November	US$96
December	US$80

What guests think

Across recent reviews, B&B HOTEL Birmingham Centre is praised for friendly staff, clean modern rooms, powerful showers and a central location near stations and venues, making it convenient for short city stays.

Recurring issues include hot rooms or non-working air conditioning, occasional maintenance or housekeeping misses (empty dispensers, TV faults, shower drainage), and refurbishment noise or temporary setups. The surrounding area feels run down to some guests, and on-site parking is limited and paid. Breakfast is often praised for quality and choice. Overall, expect a straightforward base suited to short city visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lively lounge and bar areas with games are highlighted; a small gym is mentioned. On-site parking is limited and paid, and ongoing refurbishment occasionally causes noise or temporary reception setups.

Related guest reviews

10

Dani

16 Nov 2024

·

Stayed 1 night

very close to the O2 academy, which was the reason for our saty. Would definitely return. Easy check in process and a secure carpark.

4

John

1 Oct 2025

·

Stayed 1 night

The ground floor was undergoing a full renovation which wasn't mentioned when I booked. No reception, no bar, nothing. The temporary solution is on the first floor, and is barren and unwelcoming. The room stank of weed too, so not well maintained or cleaned.

8

catherine

6 Jul 2025

·

Stayed 1 night

Great location for the O2 arena and a 15 min walk to the Utilita arena. Also for the canal/bars etc. Great reception and comfy seating on first floor. Breakfast was buffet style with lots of choice. Comfy bed and pillows, clean room & shower. Usually parking available underneath the hotel but this was blocked off on our arrival. Staff informed us that there was an NCP just around the corner which worked well, however it would have been nice to an email to let us know.

6

Lydia

23 Jul 2023

·

Stayed 1 night

Nice little hotel. Car park only has around 12 spaces with almost half being disabled spaces, but we were able to get a space luckily (£16 for 24 hours). We were surprised to see shuffleboard, darts etc inside the lobby area which was cool, and a pool table upstairs. We played electronic darts £6 in the bar which was a nice touch. Reason for less stars is because of the condition of the hotel - carpets and table in room were stained. It was hoovered and wiped etc, but not nice to have filthy looking carpets because of stains etc. Bed was very comfy. Staff were polite although they all need to be trained on the electronic darts, as only 1 person knew how to fix our problem so we had to wait for that. Drinks are expensive at the bar! Overall nice stay and very good location for the centre and o2 academy.

10

Adam

8 Aug 2025

·

Stayed 1 night

Great value for what we paid. Really convenient location, and great services. Lovely bar and lobby… couldn’t fault it.

10

Leigh

19 Jan 2025

·

Stayed 1 night

Lovely hotel, clean, funky interior with great lounge area and Pool table

10

Hanubindh Krishna

30 Nov 2025

·

Stayed 2 nights

The room was good and staff were courteous. The gym was functional.

8

Julie

3 Oct 2025

·

Stayed 1 night

Excellent value for money, clean and comfortable, modern room, excellent towels. Staff friendly and helpful. The only thing we didn’t like was the noise from the workmen in the reception area.

8

DOMINIC

15 Jun 2025

·

Stayed 1 night

Parking for the hotel required payment and was limited to four cars. Staff could not give direction to alternative parking areas nearby. Front desk for check-in is not clearly marked or easily discernable. Rooms are clean and tidy.

10

Andrew

28 Apr 2024

·

Stayed 2 nights

Staff are nice, bar and social areas are great with TVs, relaxing sofas, pool, darts and shuffleboard. Great location for O2 academy and underground parking is a big win

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean or spotless. Others reported stained carpets, bathroom mould or odours, and occasional housekeeping misses such as empty toiletries or rooms not serviced during multi-night stays.

Related guest reviews

2

Jonathan

12 Dec 2024

·

Stayed 1 night

I checked in at around 9 pm. You would think that should give them enough time to clean the room but NO. The bin in my bathroom was not emptied (I have pictures and videos). The bin was full with the last occupants rubbish. I mentioned this to one of the staff and she was unbothered. Secondly, my door (room 307) had issues with the lock. I had to push to lock. Failure to do this leaves your room open and unsafe. I also have videos to prove this. Overall, the hotel was a waste of my money.

4

John

1 Oct 2025

·

Stayed 1 night

The ground floor was undergoing a full renovation which wasn't mentioned when I booked. No reception, no bar, nothing. The temporary solution is on the first floor, and is barren and unwelcoming. The room stank of weed too, so not well maintained or cleaned.

8

Hannah

15 Dec 2025

·

Stayed 1 night

Room was spotless, great for the price

8

Craig

26 May 2025

·

Stayed 1 night

Nice hotel near the city centre. Saw a few comments indicating the surrounding area was dodgy, but this is not what i found. Sure there were a few boarded up shops, but otherwise i felt entirely safe. Hotel was great value for money. The room was comfortable and clean - albeit a little dated, but they appear to be renovating the rooms. Front desk staff were friendly, and when i had an issue with the shower not draining in my room, they helped get that resolved.

4

James

4 Dec 2024

·

Stayed 1 night

I won't be staying there again. Room was dirty, big stains on the carpet. Bed sheets had a stain on also. In the bathroom the door looked like it had been kicked in at one time. The tiles in the bathroom were broken and I cut my foot on one during the night. Definitely recommend staying somewhere else.

10

PRAKASH

5 Oct 2025

·

Stayed 1 night

Excellent, clean spacious rooms

8

Josh

22 Jul 2023

·

Stayed 1 night

Room was not sufficiently clean - the mugs had lipstick marks and the toilet seat was unsanitary and dirty. Otherwise this was a nice hotel, just a shame that the room was not clean.

10

Shaun

13 Dec 2025

·

Stayed 1 night

The hotel was lovely and clean. The room was spotless and the shower was amazing. The breakfast was fantastic with a good selection. It’s about a 10 minute walk from New Street Station so ideal location. Regarding the location and area around the hotel. In all honesty the general surrounding area is quite run down with a lot of boarded up buildings. Not a lot the hotel can do about that it’s just concerning when you first see the area. No problems though. It’s a quite busy and well lit area so getting to and from the hotel is fine from the city centre.

8

Luke

27 May 2024

·

Stayed 3 nights

Rooms a decent size. Black mould all over the bathroom. Shower floods the floor. Paint crumbling off walls. Silly lamps everywhere and no ceiling light.

10

David

18 Oct 2025

·

Stayed 1 night

Clean hotel. Breakfast buffet was better than expected.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally modern and comfortable, often spacious with strong showers and good beds. Recurring downsides include hot temperatures or weak air conditioning, occasional TV or fixture faults, and some corridor or road noise.

Related guest reviews

6

Stephen

28 Dec 2024

·

Stayed 1 night

Great location in centre of Brum and a very clean and modern hotel with a good sized room so for the price all seemed well. Staff were friendly and helpful. However on the down sides none of the plugs in my room were working but they gave me a free breakfast - which was excellent as compensation. TV wasn't working either i guess the remote needed new batteries but as there was no way of contacting reception other than going down 6 floors I couldnt be bothered to tell them as I was only staying one night.

6

Susan

15 Aug 2025

·

Stayed 2 nights

Room was hot …

10

Suhail

11 Sept 2025

·

Stayed 4 nights

As checking in they told me about a refurbishment happening but overall the room I was staying in was really great. Staff was overall great and the hotel was good. Everything is nearby like bullring was a 10 minute walk. I will come back once the refurb is finished. The only issue I had was 1 of the night unsure of her name but the girl on nights had a grey hair bonnet on which I found very unprofessional then later on the night she began to sleep on the counter. Other than this all the staff have been amazing and professional.

8

Andrew

14 Sept 2025

·

Stayed 2 nights

Good to see it being brought up to a good standard. Unable to switch of a noisy fan, road noise, banging doors and people arguing loudly.

8

Brendan

24 Jun 2025

·

Stayed 1 night

Good location. Friendly staff. Room too hot with no functioning air conditioning

10

Giordano

14 Dec 2025

·

Stayed 1 night

The hitel is either freshly renewed or brand new. The room was spacious and in perfect condition

8

Laura

27 Nov 2025

·

Stayed 1 night

Friendly welcome at reception, clean room and comfortable bed. Good shower.

10

Karl

5 Jan 2025

·

Stayed 1 night

Hotel was great, room was clean and fresh and the shower was to die for. Perfect for a quick one night stop over To visit people.

10

PRAKASH

5 Oct 2025

·

Stayed 1 night

Excellent, clean spacious rooms

8

Christian

23 Jun 2025

·

Stayed 1 night

Overall good, issues were air con didn’t seem to blow cold air, sink didn’t drain, bed mattress wasn’t very comfortable

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful and accommodating, with quick check-in and issue resolution noted. A few guests experienced slow service or unprofessional interactions at reception or the bar.

Related guest reviews

8

Chris

6 Aug 2025

·

Stayed 2 nights

Rooms modern, pleasant and reasonably well equipped. Good breakfast choices. Hotel reasonably priced for a nights stay. The reception was confusing in that its just part of the bar so when I arrived the person behind the bar was on the phone and that caught me out about how to check-in

10

Dipak

5 Oct 2025

·

Stayed 1 night

Staff were very welcoming and served us promptly. They let us into the room early too as it was ready and didn’t chat us extra for the privilege, like a lot of hotels! Room was clean and tidy. Bed and duvet were comfortable. Hotel isn’t located that far away from the station and we were able to get to the bars quite quickly. Overall, I would recommend this hotel to anyone wanting a reasonably priced hotel in a good location.

10

Alan

13 Nov 2025

·

Stayed 1 night

Extremely friendly reception staff when we arrived. They even tried to find us a room when we arrived in the morning to drop our bags. Room was clean, bed very comfortable, and one of the best showers I've ever stood under.

10

Caterina

9 Aug 2025

·

Stayed 7 nights

super polite staff, good breakfast selection, housekeeping was thorough

4

Fiona

3 Apr 2025

·

Stayed 1 night

Couldn’t find the reception when I went in. Receptionist very shy and poor English. Receptionist also working as a barmaid and made a mistake as a result. Got a large glass of wine which was £12.50 and disgusting. Glass was filthy, barmaid noticed and got a new one but the wine was cheap and foul. Miscommunication with room so had to go in and out. Frustrating. Room (apparently being upgraded) worn and dirty. Nice bathroom but room smelly and bleach stains on carpet. Walls badly marked. Couldn’t hear tv over air conditioning. Sheets clean. Hairs and dirt on tables. Was comped breakfast but would not have paid for it, poor quality. Poor security.

4

Madiya Rani

12 Mar 2024

·

Stayed 2 nights

I stayed at the pentahotel in February. I decided to extend my stay in the morning at 8am. I asked “Karen” who is suppose to be customer manager. She was extremely rude I asked if I could keep the same room as I haven’t packed, she huffed and puffed in my face. The customer service I received from Karen was really bad. I would stay again cannot fault the hotel. But Karen needs to fix that attitude. Spoke to the manager she was apologetic.

8

Craig

26 May 2025

·

Stayed 1 night

Nice hotel near the city centre. Saw a few comments indicating the surrounding area was dodgy, but this is not what i found. Sure there were a few boarded up shops, but otherwise i felt entirely safe. Hotel was great value for money. The room was comfortable and clean - albeit a little dated, but they appear to be renovating the rooms. Front desk staff were friendly, and when i had an issue with the shower not draining in my room, they helped get that resolved.

8

Jonathan

11 May 2025

·

Stayed 1 night

The hotel was very modern and cool and the reception area was funky. The only issue was on arrival there was only one member of staff working who had to serve a large round of drinks before checking me in!

10

Yoanna

6 Nov 2023

·

Very central and amazing staff! Everyone was so lovely and welcoming. They kept my bag and let me stay in the lobby in the afternoon while waiting for my train. I highly recommend.

6

Wesley

12 Jun 2025

·

Stayed 1 night

We arrived at reception and the most unpleasant member of staff didn’t greet us well at all she didn’t smile nothing we thought this was very rude. Then as we went to our room the ceiling and walls were all satined dusted and dirty chair it was very run down. We got ready for our night out went to the bar for a drink the lady who was at reception was playing the game in the bar and looked at me and said in abrupt manner you ok I said yes thank you are you we then got served by the chap at the bar I had a large wine and my husband a pint this is the funny bit the chap poured my drink into two small glasses one with the smallest of amount because they didn’t have a large wine glasses which we thought was ridiculous. The next morning we was ready for our breakfast which was lovely enough of and the lady who greeted was wonderful and polite so hats off to her you need more staff like that maybe see if she would like the reception job because she was more welcoming than the other lady mentioned earlier.

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AI-generated summary based on recent guest reviews

Location

Central and walkable for New Street station, the O2 Academy, canals and city sights. Several reviews note the immediate area looks run down or feels sketchy after dark, though access is convenient.

Related guest reviews

10

paul collyer

7 Jul 2025

·

Stayed 1 night

Great find. Lovely place to stay overnight and 15 mins walk to centre and 30 mins walk to cricket ground.

10

Anwen

17 Jul 2025

·

Stayed 1 night

Easy access from New St. Station, not far from the Utilita Arena, loads of different restaurants there. Enjoyed refreshments in the bar. Excellent value for money.

10

Nathan

17 May 2024

·

Stayed 1 night

Close to 02 academy. 2nd stay at this hotel. Both times have had a very comfortable stay

8

Carolla

21 Aug 2025

·

Stayed 1 night

It was okay. The property was undergoing renovations which we weren’t informed about before hand. I will say that the location was good and the staff was friendly.

10

Louise

4 Apr 2025

·

Stayed 1 night

Great location, 10 minutes walk from the Mailbox . Friendly staff, lovely bar area which is also the reception.

8

Craig

26 May 2025

·

Stayed 1 night

Nice hotel near the city centre. Saw a few comments indicating the surrounding area was dodgy, but this is not what i found. Sure there were a few boarded up shops, but otherwise i felt entirely safe. Hotel was great value for money. The room was comfortable and clean - albeit a little dated, but they appear to be renovating the rooms. Front desk staff were friendly, and when i had an issue with the shower not draining in my room, they helped get that resolved.

10

Chloe

26 Jul 2025

·

Stayed 1 night

The second time we’ve stayed here and quite a few of the same staff were working, offering in the great service. Super friendly and helpful. really comfortable hotel in a fantastic location near the canal. We’ll be back Managed to find free parking up the hill first left )

8

Andrew

18 Mar 2025

·

Stayed 5 nights

Surrounding area is grotty, but this is not down to the hotel

10

Deborah

12 Oct 2025

·

Stayed 1 night

Clean room, great location, check out 12 MD. Definitely would stay here again.

10

Shaun

13 Dec 2025

·

Stayed 1 night

The hotel was lovely and clean. The room was spotless and the shower was amazing. The breakfast was fantastic with a good selection. It’s about a 10 minute walk from New Street Station so ideal location. Regarding the location and area around the hotel. In all honesty the general surrounding area is quite run down with a lot of boarded up buildings. Not a lot the hotel can do about that it’s just concerning when you first see the area. No problems though. It’s a quite busy and well lit area so getting to and from the hotel is fine from the city centre.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and variety. Some guests found it pricey or noted items not replenished, and a few said the evening menu is limited or bar prices high.

Related guest reviews

6

Ollie

3 Feb 2024

·

Stayed 1 night

Hotel and facility was fine and value for money Service wasn’t the best Restaurant served raw chicken, however once requested they did take it off the bill. Went down to bar and had no rosè Overall was an okay stay

8

Shaun

6 Jan 2024

·

Stayed 1 night

Nice hotel bar service really good , but breakfast was ok but no beans and not very hot

8

Leah

31 Aug 2025

·

Stayed 2 nights

Nice and clean. Very friendly staff. 8 min walk to bullring. Breakfast was not great in regards to option choice. Key card didn’t work at night to get back in the hotel I had to ring the buzzer apparently because I had a new room. I had to park at mail box but NPC is even closer. Few pay and display outside front. They are doing some refurbishment but I didn’t notice. Overall a great stay and hotel. I would stay again.

10

Frances

3 Nov 2025

·

Stayed 2 nights

What a find! Friendly efficient welcome. Spotlessly clean. Amazing breakfast! Continental or full English, beautifully presented, no queuing very relaxed. Service was super, nothing was too much trouble.

10

Caterina

9 Aug 2025

·

Stayed 7 nights

super polite staff, good breakfast selection, housekeeping was thorough

8

louise

17 Dec 2023

·

Stayed 1 night

Lovely hotels, but i wouldnt use their restaurant for an evening meal again . You've got the choice of beef or chicken wrap, bun, or salad . Didn't include any sides, no chips, just a chicken thigh and sauce in a bun . We paid extra £4 for 1 porion of chips . It looked like they got it from a takeaway and put it on a tray .A single gin and lemonade was £9 . Total bill £54 for 2 chicken burgers, 1 chips 2 gins .

10

Susan

16 Sept 2025

·

Stayed 1 night

Excellent breakfast, great clean room

10

Kerry

12 Nov 2025

·

Stayed 1 night

Hotel has had a revamp. Clean and modern. Great check in staff, rooms comfortable and spacious. Breakfast amazing. All staff we encountered were friendly & helpful. Close to city centre, but far enough out from the noise of the city. We will definitely be staying again.

8

Pamela

29 Apr 2025

·

Stayed 2 nights

Very good stay - clean and comfortable room. Excellent breakfast with choices of cooked and/or cold. Convenient location, short walk from railway station and not far from the canal with many eating places.

10

David

18 Oct 2025

·

Stayed 1 night

Clean hotel. Breakfast buffet was better than expected.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $79	3 $221	4 $183	5 $74	6 $86	7 $125
8 $56	9 $83	10 $197	11 $139	12 $90	13 $120	14 $195
15 $57	16 $71	17 $145	18 $139	19 $109	20 $120	21 $201
22 $59	23 $70	24 $102	25 $137	26 $95	27 $120	28 $157
29 $64	30 $71

Su	Mo	Tu	We	Th	Fr	Sa
		1 $132	2 $169	3 $125	4 $122	5 $201
6 $62	7 $62	8 $156	9 $197	10 $165	11 $120	12 $126
13 $64	14 $57	15 $125	16 $130	17 $90	18 $95	19 $93
20 $48	21 $48	22 $48	23 $48	24 $48	25 $48	26 $50
27 $50	28 $48	29 $48	30 $48	31 $76

B&B HOTEL Birmingham Centre

Prices for B&B HOTEL Birmingham Centre

Monthly average prices

About this property

Location

Room options

Twin Room

Double Room

Guest reviews of B&B HOTEL Birmingham Centre

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about B&B HOTEL Birmingham Centre

Prices for upcoming dates